VOPtel VG2020 Bedienungsanleitung

VG2020

Version: V1.6.80.20

Safety Notices

Please read the following safety notices before installing or using this gateway. They are crucial for the safe

and reliable operation of the device.

Please use the external power supply that is included in the package. Other power supplies may cause

damage to the gateway, affect the behavior or induce noise.

Before using the external power supply in the package, please check with home power voltage. Inaccurate

power voltage may cause fire and damage.

Please do not damage the power cord. If power cord or plug is impaired, do not use it, it may cause fire

or electric shock.

The plug-socket combination must be accessible at all times because it serves as the main disconnecting

device.

Do not drop, knock or shake it. Rough handling can break internal circuit boards.

Do not install the device in places where there is direct sunlight. Also do not put the device on carpets or

cushions. It may cause fire or breakdown.

Avoid exposure the gateway to high temperature, below 0℃or high humidity. Avoid wetting the unit

with any liquid.

Do not attempt to open it. Non-expert handling of the device could damage it. Consult your authorized

dealer for help, or else it may cause fire, electric shock and breakdown.

Do not use harsh chemicals, cleaning solvents, or strong detergents to clean it. Wipe it with a soft cloth

that has been slightly dampened in a mild soap and water solution.

When lightning, do not touch power plug or gateway line, it may cause an electric shock.

Do not install this gateway in an ill-ventilated place.

You are in a situation that could cause bodily injury. Before you work on any equipment, be aware of the

hazards involved with electrical circuitry and be familiar with standard practices for preventing accidents.

Table of Content

1.Introducing VG2020 VoIP Gateway 4

1.1. Delivery Content 4

1.2. Pilot Lamp.................................................................................................................................. 4

1.3. Port of Connecting..................................................................................................................... 4

2.Initial connecting 6

2.1. Connect to network 6

2.2. Connect to Power ...................................................................................................................... 6

3. Basic Functions 7

3.1. Transferring a call..................................................................................................................... 7

3.2. Calling Hold and 3 ways call.................................................................................................... 7

4. Setting 8

4.1. Setting methods ......................................................................................................................... 8

4.2. Setting via Web Browse 8

4.3. Web page function explanation................................................................................................ 9

4.3.1. Current Status........................................................................................................................ 9

4.3.2. Network................................................................................................................................. 10

4.3.2.1. WAN Config............................................................................................................. 10

4.3.2.2. LAN Config...............................................................................................................11

4.3.3. VoIP....................................................................................................................................... 12

4.3.3.1. SIP Config................................................................................................................ 12

4.3.3.2. IAX2 Config............................................................................................................. 14

4.3.4. Advance................................................................................................................................. 15

4.3.4.1. DHCP Service.......................................................................................................... 15

4.3.4.2. NAT Configuration ................................................................................................. 16

4.3.4.3. Net Service................................................................................................................ 18

4.3.4.4. Firewall Config........................................................................................................ 19

4.3.4.5. QoS Config............................................................................................................... 20

4.3.4.6. Advance SIP Configuration.................................................................................... 22

4.3.4.7. Digital Map Configuration ..................................................................................... 24

4.3.4.8. Call Service .............................................................................................................. 25

4.3.4.9. MMI Filter............................................................................................................... 26

4.3.4.10. DSP Config............................................................................................................. 27

4.3.4.11. VPN Config............................................................................................................ 27

4.3.5. Dial-Peer Setting................................................................................................................... 29

4.3.6. Config Manage...................................................................................................................... 31

4.3.6.1. Save Config .............................................................................................................. 31

4.3.6.2. Clear Config............................................................................................................. 32

4.3.6.3. Backup Config ......................................................................................................... 32

4.3.7. Update ................................................................................................................................... 32

4.3.7.1. Web Update.............................................................................................................. 32

4.3.7.2. FTP/TFTP Update................................................................................................... 33

4.3.7.3. Auto Provisioning.................................................................................................... 33

4.3.8. System Manage..................................................................................................................... 34

4.3.8.1. Account Config........................................................................................................ 34

4.3.8.2. Syslog Config............................................................................................................ 35

4.3.8.3. Time Config.............................................................................................................. 35

4.3.8.4. Logout &Reboot...................................................................................................... 36

5. Appendix 37

5.1. Specification............................................................................................................................. 37

5.1.1. Device specification .................................................................................................... 37

5.1.2. Voice Features............................................................................................................. 37

5.1.3. Network Features....................................................................................................... 37

5.1.4. Maintenance and Management................................................................................. 37

1. Introducing VG2020 VoIP Gateway

1.1.

Delivery

Content

Please check whether the delivery contains the following parts:

The gateway VG2020

The power supply

The Ethernet cable

The Telephone cable

User manual

1.2.

Pilot

Lamp

POWER Powe

Pilot La

The La

ht, has electri

ied, c

n use VG2020

REG Register station Pilot

iste

,theli

ht o

GATEWAY

Gateway work station

Pilot Lamp

Show is using VoIP service or PSTN service. Hang up, the light off;

when it is under the situation of VoIP, the lamp will light

after picking up the handset; If using PSTN, the light off.

WAN

WAN port Pilot Lamp The Lamp light, WAN port connect to network; the lamp flash, there

are d

ta trans

errin

LAN

LAN port Pilot Lamp The Lamp light, LAN port connect to network; the lamp flash, there

are d

ta trans

errin

1.3.

Port

Connecting

POWER Power Port Out

ut: 12VDC, 500

LINE Lifeline Port Connect to PSTN line.

PHONE FXS Port Connect to Telephone or the enter line of

Switch.

LAN Network Port ConnectittoPC

WAN Network Port Connect it to Network

The gateway has two Network ports: The WAN port and the LAN port. Before you connect the power source,

please carefully read Safety Notices of this user manual.

2. Initial connecting

2.1.

Connect

network

You can do this in one of two ways, depending on how your workspace is set up.

Direct network connection—by this method, you need at least one available Ethernet port in your workspace.

Use the Ethernet cable in the package to connect WAN port of your gateway to the Ethernet port in your

workspace. Since this gateway has router functionality, whether you have a broadband router or not, you can

make direct network connect.

Shared network connection—Use this method if you have a single Ethernet port in your workspace with your

desktop computer already connected to it. First, disconnect the Ethernet cable from the computer and attach it

to the WAN port on the back of your gateway. Next, use the Ethernet cable in the package to connect LAN

port of your gateway to your desktop computer. Your gateway now shares a network connection with your

computer.

2.2.

Connect

Power

Connect the power supply plug to the DC 12V adapter port of the gateway. Use the power cable to connect

the power supply to a standard power outlet in your workspace.

If your VoIP gateway registers into corporate IP telephony Server, your gateway is ready to use.

3. Basic Functions

3.1. Transferring a call

Call transfer has several ways to realize:

◆

Blind transfer

When A talks to B, B may press the Flash key and * key and dial C gateway number, then press # key to

confirm, B hang up, and A will get through to C.

◆

Attended transfer

1. When A talks to B, B presses the Flash key, dial C gateway number and # key,After B talks to C, B could

hang up and A will get through to C.

2. When A talks to B,there is C call incoming to B; B may presses the Flash key to hold A,and talks to C,B

could hang up and C will get through to A.

Notice to VoIP Gateway Carrier: Your VoIP gateway server need support FRC3515, or else transferring can

not work.

3.2. Calling Hold and 3 ways call

There are two modes to enjoy hold function:

1. Press the Flash key during a call, and the call will be on hold. While a call is on hold, you can establish

another call by dialing your desired number and confirm it by the # button. Pressing the Flash key again

will resume the first call. By using hold function, you can talk with only one party; the other party who is

on hold can’t talk with you. If you press the * button, you will enter into 3 ways call.

2. If the third party calls you during a call, you can hear the voice of “du du”. Press the Flash key to hold the

first call, and then you can talk with the third party. By using hold function, you can talk with only one

party; the other party who is on hold can’t talk with you. If you press # key, gateway will hang up the first

call, and then accept the new incoming call.

Notice: You must enable the calling waiting or else calling hold can’t work.

3.3. Communicate with PSTN user

The mapping of *T shows that user should dial * before the calling number when using PSTN line.

Of course you can setup others, not always use *T. (Must end with T)

The main function of Lifeline is: keep the gateway usable when power cut or network cut off.

When use Lifeline, should note as below:

●If the gateway through Lifeline, user can use it as a normal gateway

●User should insert the PSTN line to lifeline port before run the gateway. If you insert the PSTN line after

the gateway running, you will hear the voice of “pa pa ”, you can not use the lifeline at this time, you

should wait several seconds and hear the same voice of “pa pa ”, at this time, you can use the it

reassuring.

4. Setting

4.1.

Setting

methods

This VoIP gateway can be set via two different setting methods:

●The web browser on PC

●The terminal software

This Manual will tell you about the setting methods via the web browser on PC.

4.2.

Setting

via

Web

Browse

When this gateway and your PC are connected to your network, enter the IP address of the WAN port in this

gateway as the URL (e.g. http://xxx.xxx.xxx.xxx/ or http://xxx.xxx.xxx.xxx:xxxx/). If you do not know the

IP address, you can dial ＃*111 to get the IP address.

After you enter the IP address, you will see the following web interface.

This gateway provides different two privileges for different users to set it.

The two privileges are guest and administrator respectively. In guest privilege, user can see but not modify

and modify all setting parameters.

Default value in guest privilege

Username: guest

Password: guest

Default value in Administrator privilege

Username: admin

Password: admin

Input username and password, click “logon”, and you will enter setting web interface.

4.3.

Web

page

function

explanation

4.3.1. Current Status

Click on the first submenu “Current status”, you will enter in the following web interface. In this web interface,

you will see current set parameters, status, and the firmware version.

Current Status

Network

Shows the configuration information on WAN and LAN

port, including the connect mode of WAN port (Static, DHCP,

PPPoE), MAC address, the IP address of WAN port and LAN port,

ON o

OFF of DHCP

ode of LAN po

VoIP

Shows the current protocols of the gateway, and some parameters of

every protocol. You can know about IP addresses of register servers

of both IAX2 and SIP, proxy server IP address, whether start to

istered, and whether start to re

iste

the STUN se

ver.

Gateway Number

Shows the gateway numbers provided by the SIP, SIP2 and IAX2

servers.

The last line shows the version nu

and issued d

te.

4.3.2. Network

4.3.2.1. WAN Config

WAN Config

Active IP The current IP address of the gateway

Current Netmask The current Netmask address

MAC Address The current MAC address of the gateway

Current Gateway The current Gateway IP address

Mac Authenticating

Code

Set the corresponding authenticating code of MAC. If you don’t

pass the authentication, then it will show “invalid MAC”, at this

time, gateway will Hear the busy tone while the network is normal.

If you use static mode, you need set it.

IP Address Input the IP address distributed to you.

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