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9-CARE & MAINTENANCE
WARNING: Before you start any exercise program or perform any vigorous physical
activity, we strongly suggest you visit your doctor for a complete physical and
discuss your plans.
CAUTION: The Activity Tracker is not water resistant.
Avoid exposing the Activity Tracker to extreme conditions.
Avoid rough uses or severe impacts to the Activity Tracker.
Never get the Activity Tracker wet. This unit is not water resistant.
Never attempt to service your Activity Tracker or take it apart.
Do not expose the unit to extreme heat, shocks, magnetic fields, electrical noise,
strong vibration or long-term exposure to direct sunlight.
Do not drop or step on the Activity Tracker.
Clean the Activity Tracker occasionally with a soft, dry cloth.
Store the unit in a dry place when you are not using it.
www.JoinWeGo.com
13- WARRANTY
GUARANTEE CERTIFICATE – FOR PURCHASES MADE IN THE U.S.
If at any time within one (1) year from the purchase date of this product, it fails to
perform properly because of defects in material or manufacturing, return it prepaid to:
EB SPORT GROUP, 585 OAK RIDGE ROAD, HAZLETON, PA 18202
Complete this Guarantee Certificate and enclose it (or a copy of it) with the product.
for a return authorization number, prior to sending in your product.
(PLEASE PRINT CLEARLY)
NAME PHONE
ADDRESS
STORE PURCHASED FROM
DATE OF PURCHASE PURCHASE PRICE
STATE ZIP
PROBLEM WITH PRODUCT
REPLACEMENT
This product has been carefully designed, manufactured and packaged. If any parts are missing or damaged, please
contact us at the address above and we will replace the unit at no charge. (Guarantee does not cover crystal or battery.)
FOR PURCHASES MADE IN THE UK:
Should you experience problems with this item, please return it to the point of purchase.
This will not affect your statutory rights. Alternatively return it to the address shown
below for a repair/replacement.
EB Brands UK, Berkeley Business Park, Wainwright Road,
Worcester WR4 9FA
www.JoinWeGo.com
Distributed in the UK by EB Brands UK, Worcester WR4 9FA
8- HOW TO WEAR THE ACTIVITY TRACKER
This Activity Tracker will be most accurate when worn close to the body, ideally on your
belt or waist line or inserting the unit into a tight, secure pocket.
11- FCC COMPLIANCE
The device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions: (1) this device may not cause harmful interference, and (2)
this device must accept any interference received, including interference that may
cause undesired operation.
1. Changes or modifications not expressly approved by the party responsible for
compliance could void the user’s authority to operate the product.
2. NOTE: This product has been tested and found to comply with the limits for a Class
B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed
to provide reasonable protection against harmful interference in a residential
installation. This product generates, uses and can radiate radio frequency energy
and, if not installed and used in accordance with the instructions, may cause
harmful interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If the product does cause
harmful interference to radio or television reception, which can be determined
by turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the product and receiver.
• Connect the product into an outlet on a circuit different from that to which the
receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
This digital apparatus does not exceed the Class B limits for radio noise emissions
from digital apparatus as set out in the interference-causing equipment standard
entitled “Digital Apparatus”, ICES-003 of the Canadian Department of Communications.
7- MEASURING STRIDE LENGTH
HOW TO MEASURE YOUR STRIDE LENGTH
The Activity Tracker automatically sets your stride length based upon your height input
during the Set Up sequence. You may choose to adjust this stride length. To obtain
your personalized measurement, see below.
1. To find out what your stride is, walk or run 10 steps and then measure the distance
with a tape measure from the first step’s toe to the 10th step’s toe.
2. Divide your total distance by 10 to get your average stride length.
3. For a quick estimate, walk 3 steps, measure the distance, and divide by 3.
The more steps you take, the more accurate and realistic your stride will be.
An average walking stride for a female is 2 feet (24 in.), a male is 2.5 feet (30 in.).
START WALKING/RUNNING
BASE LINE DIVIDE TOTAL
DISTANCE BY 10
13579
246
810
START WALKING/
RUNNING
BASE LINE DIVIDE TOTAL
DISTANCE BY 3
13
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10- REPLACING THE BATTERY
This unit uses one CR2032 3V lithium battery.
Battery replacement will be required from time to time, and should occur when:
1. The display fades in part or completely.
2. The unit is not functioning properly.
TO REPLACE THE BATTERY:
1. Remove the spring-loaded belt clip on the back of the unit to expose the battery
compartment door. Unscrew the battery compartment door with a small Phillips
screwdriver.
2. Remove the exhausted battery from the unit, and insert a new battery (be sure to
place the positive (+) side of the battery facing up).
3. Replace the battery compartment cover and fasten with the screw.
4. Replace the spring clip back into position.
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6- UPLOADING
UPLOADING ACTIVITY TRACKER DATA TO Join WeGo APP
1. Open the Join WeGo™ application on your smartphone or tablet and navigate to the
SYNC section.
2. Adjust your smartphone/tablet volume to its maximum level to ensure optimum
uploading conditions.
3. Flip out the audio jack from the Activity Tracker and insert it fully into the audio port
of your smartphone or tablet until it clicks.
4. Press the MODE button on your Activity Tracker until the SYNC screen is shown.
A flashing line will be shown on the screen to indicate that it is ready to upload data.
5. Press the SYNC button on the Join WeGo™ application and your data will be
uploaded. If the Activity Tracker does not successfully upload after a short period,
it will time out, and default back to the STEPS screen. At this point, you will need
to navigate back to the SYNC screen on the Activity Tracker and try uploading again
through the application.
(See www.JoinWeGo.com/support for a full tutorial)
NOTES:
• The Activity Tracker must be on the SYNC screen for
uploading to occur.
• Volume of smartphone/tablet should be set to high
• It is recommended that you upload your data once a
week to ensure activity is recorded.
• When the unit’s memory is 80% full, a MEMORY LOW
warning will flash every minute until the data is
uploaded
• When the unit’s memory is 100% full, a MEMORY
FULL warning will flash every 30 seconds until the
data is uploaded. No additional data can be saved
at this time.
12- BATTERY SAFETY INFORMATION
CAUTION – BATTERY SAFETY INFORMATION
• Do not allow children to play with button cell batteries, and keep button cell
batteries out of your child’s reach.
• Never put button cell batteries in your mouth for any reason as they are easily
swallowed accidentally.
• If a button cell battery is ingested, immediately seek medical attention.
• Non-rechargeable batteries are not to be recharged
• Rechargeable batteries must be removed before recharging
• Rechargeable batteries should only be recharged under adult supervision
• Do not mix alkaline, standard (carbon-zinc), or rechargeable (nickel-cadmium)
batteries
• Exhausted batteries are to be removed
• Do not mix old and new batteries
• Do not dispose of batteries in fire; batteries may explode or leak
• Do not dispose of product in fire; batteries may explode or leak
• If this product will not be used for an extended period of time, remove the
batteries from the product
• The supply terminals are not to be short-circuited
• Batteries are to be inserted with correct polarity
• Clean the battery contacts and also those of the product prior to battery
installation
• As always, dispose of batteries in an eco-friendly manner
The purpose of the crossed-out wheelie bin symbol is to remind us that most electrical products,
and batteries, contain trace elements (including Mercury – Hg, Cadmium – Cd and Lead – Pb) which
could be harmful to our environment and therefore our health. We must all be careful to dispose
of them responsibly in a specifically designated way – either using a collection scheme or into
the correctly labeled civic amenity (NOT into general waste) – this will help your local authority to
arrange to recycle or dispose of them in the appropriate manner.
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