Whirlpool Cassinetta Bedienungsanleitung

Repair Guide Line

Side by Side - Electronic Refrigerator

Production Cassinetta

The content of this repair guide line is based on knowledge status of November 2009.

According to an ongoing development process any modifications are possible.

Repair guide Manual produced by Robert Zimmermann / Service Expert for Cooling & Freezing

ALL RIGHTS ON THIS MANUAL ARE STRICTLY RESERVED

REPRODUCTION OR ISSUE TO THIRD PARTIES IN ANY FORM WHATEVER

IS NOT PERMITTED WITHOUT WRITTEN AUTHORITY FROM

THE PROPERTY OF WHIRLPOOL EUROPE

D – 70565 Stuttgart; Germany

Whirlpool Europe

Service Competence Center

Robert Zimmermann

Service Expert Cooling/Freezing

In collaboration with:

Marco Grandi &Diego Astori

Side by Side platform Cassinetta

General Information

NTC resistance table v/s temperature table page 3

Timetable of electronic boards versions page 4

List of failure codes for LCD version page 5

List of failure codes for 7-segment display version page 6

List of failure codes for Biruni version page 7

Typical alarm summary page 8

List of typical icons of all electronic versions page 9 – 10

List of common questions (customer/end consumer)

Old ITW no-dispenser version page 11 – 12

Old ITW 7 segment dispenser version page 13 – 14

LCD version page 15

AKO version page 16 – 17

Biruni version page 18 – 19

Current electronic control architecture, instruction for connection page 20

List of other generic questions from customer / end customer page 22

Built-in test page 23 – 25

Ice Maker typology page 26

SbS IDI R600 Electronic E-module page 27 – 30

SbS IDI R134 Mechanical page 31 – 37

SxS NO IDI Mechanical page 38 – 40

SxS NO IDI Sankyo page 41 – 44

SxS NO IDI – Group ice crusher and water dispenser page 45 – 46

Anti condensate function page 47

Best position for Lokring connectors on R134a and R600a version page 48

Troubleshooting & Diagnostic

Sensor failure indication “C” or “SF” on the display page 49

Air baffle failure indication “d” on the display page 50

Test points on air baffle & Damper defects page 51

Communication failure indication “CF” & Bad connections check page 52

Compartment temperatures unstable page 53

Fridge temperature too cold in meat-pan drawer page 54

Fridge temperature too cold in upper fridge shelf’s page 55 – 56

Freezer temperature too warm - Over temperature alarm always on page 57 – 59

How to check the freezer temperature at the ice maker air duct page 60

Fridge temperature too warm page 61

The appliance does not cool at all page 62

Fridge compartment temperature too warm

and freezer compartment completely frozen ( -28°C ) page 63

Ice formation on the inner liner freezer flap or roof and light switch page 64

Ice formation on the freezer bottom page 65

Ice formation and moisture in freezer compartment page 66

No ice production ( no ice in the ice container ) page 67

Not delivered ice ( ice produced but not crushed / delivered ) page 68 – 69

Mid trans bar too hot ( higher than 50°C ) page 70

Noise from appliance page 71 – 73

Fridge or freezer “open door alarm” always on and red led is flashing page 74

Fridge and/or freezer internal lamp doesn’t work page 74

User interface blackout page 75

User interface automatic stand-by or automatic change of temperature set-up page 75

User interface flickering display, automatic change of temperature

Set-up, random engagement of the solenoid and the water valve, not

Delivered ice (in some conditions), for 2008 Biruni appliances page 76

Iced water presence all around the icemaker page 77

Not delivered water page 78

NTC Resistance V/S Temperature and accuracy

Temperature

(°C)

NTC

resistance

(Ohm)

Accuracy

(± °C) Temperature

(°C)

NTC

resistance

(Ohm)

Accuracy

(± °C)

10 5348 0,6 -13 17429 0,7

9,5 5478 -13,5 17917

9 5611 0,6 -14 18420 0,7

8,5 5748 -14,5 18939

8 5883 0,6 -15 19474 0,7

7,5 6033 -15,5 20027

7 6182 0,6 -16 20596 0,8

6,5 6334 -16,5 21184

6 6491 0,6 -17 21791 0,8

5,5 6652 -17,5 22417

5 6818 0,4 -18 23063 0,8

4,5 6989 -18,5 23729

4 7164 0,4 -19 24418 0,8

3,5 7344 -19,5 25128

3 7529 0,4 -20 25862 0,8

2,5 7720 -20,5 26620

2 7916 0,4 -21 27402 0,9

1,5 8117 -21,5 28210

1 8325 0,4 -22 29044 0,9

0,5 8538 -22,5 29906

0 8758 0,4 -23 30797 0,9

-0,5 8993 -23,5 31717

-1 9216 0,4 -24 32668 0,9

-1,5 9455 -24,5 33650

-2 9701 0,4 -25 34666 0,9

-2,5 9954 -25,5 35715

-3 10215 0,4 -26 36800 1

-3,5 10483 -26,5 37922

-4 10759 0,4 -27 39082 1

-4,5 11044 -27,5 40281

-5 11337 0,4 -28 41521 1

-5,5 11638 -28,5 42803

-6 11949 0,6 -29 44130 1

-6,5 12269 -29,5 45502

-7 12598 0,6 -30 46921 1

-7,5 12938 -30,5 48390

-8 13287 0,6 -31 49910 1

-8,5 13648 -31,5 51483

-9 14019 0,6 -32 53111 1

-9,5 14401 -32,5 54797

-10 14795 0,6 -33 56541 1

-10,5 15202 -33,5 58348

-11 15620 0,7 -34 60218 1

-11,5 16052 -34,5 62155

-12 16497 0,7 -35 64161 1

-12,5 16956

Timetable of electronic boards versions:

MAIN BOARD

USER INTERFACE BOARD

Note:

List of Failure Codes for:

ITW ITW

AKO

Biruni Flextr

onics

AKO AKO AKO

BiruniBiruni

Q4 Q1 Q2

ITW ITW

Q4 Q1 Q2 Q3Q4

2008 2009

USER INTERFACE BOARD previous

years

2006 2007

Q1 Q2 Q3 Q1 Q2 Q3

ITW ITW

Flextronics

MAIN BOARD Q1 Q2

2007 2008

Q1 Q2

years

2006 2009

Q3 Q4Q1 Q2 Q3 Q4 Q1

ITWITW

Flextronics

Q4Q2 Q3

FlextronicsFlextronics



On some Biruni appliances (IDI and no dispenser) the freezer door (user interface

and ice crusher) works in low voltage.

On NO-IDI Biruni appliances and all the ITW and AKO appliances the freezer door

(user interface and ice crusher) works in high voltage.

LCD – version

WHY….. BECAUSE

Freezer probe sensor has to be checked by SERVICE.

"SF" is blinking on display Freezer ? Don't worry, the appliance runs at default set-point.

Refrigerator probe sensor has to be checked by SERVICE."SF

" is blinking on display Refrigerator

?Don't worry, the appliance runs at default set-point.

"D" blinking on display Refrigerator ? Air baffle device has to be checked by SERVICE

Ambient probe sensor has to be checked by SERVICE."AF

" is blinking on display Refrigerator

?Don't worry, the appliance runs at default set-point.

Freezer too warm or powered the first time.

Press OK button to turn OFF the buzzer

"--" is blinking on the display Freezer ? and wait about 6 hour for correct temperature inside the

Freezer.

Long-black out activated while you was away.

"-9°C or more" is blinking on display

Freezer ? Press OK button to turn OFF the alarm.

Communication between Control Board and

Control Panel has to be checked by SERVICE.

"CF" is blinking on display Freezer ? Don't worry, the appliance runs at default set-point.

Ice-maker function could be OFF. Turn Ice-maker

function ON by pressing the right push-button.

Check the if tap is open and the water is delivered

by pressing water dispenser paddle.

To use the traditional methods to make ICE waiting

Appliance doesn't make ice?

for the SERVICE check.

List of Failure Codes for:

7 segment display – version

WHY….. BECAUSE

Freezer probe sensor has to be checked by SERVICE.

"C" is blinking on display Freezer ? Don't worry, the appliance runs at default set-point.

Refrigerator probe sensor has to be checked by SERVICE."C" is blinking on display Refrigerator

?Don't worry, the appliance runs at default set-point.

"D" blinking on display Refrigerator ? Air baffle device has to be checked by SERVICE

Freezer too warm or powered the first time.

Press alarm reset button ( bell symbol ) to turn OFF the

buzzer

"--" is blinking on the display Freezer ? and wait about 6 hour for correct temperature inside the

Freezer.

Long-black out activated while you was away.

"-9°C or more" is blinking on display

Freezer ? Press alarm reset button ( bell symbol ) to turn OFF the

buzzer.

Communication between Control Board and

Control Panel has to be checked by SERVICE.

"CF" is blinking on display Freezer ? Don't worry, the appliance runs at default set-point.

Ice-maker function could be OFF. Turn Ice-maker

function ON by pressing the right push-button.

Check the if tap is open and the water is delivered

by pressing water dispenser paddle.

To use the traditional methods to make ICE waiting

Appliance doesn't make ice?

for the SERVICE check.

List of Failure Codes for:

Biruni – version

WHY….. BECAUSE

Freezer probe sensor has to be checked by SERVICE.

"SF" is blinking on display Freezer ? Don't worry, the appliance runs at default set-point.

Refrigerator probe sensor has to be checked by SERVICE.

"F" is blinking on display Refrigerator? Don't worry, the appliance runs at default set-point.

"D" blinking on display Refrigerator ? Air buffle (Dumper)unreliable. Device has to be checked by

SERVICE.

Ice maker SANKYO sensor has to be checked by SERVICE

"HF" is blinking on display Freezer ? Don't worry, the appliance runs at default set-point.

"LF" is blinking on display Freezer ? Production test not passed.

Wrong User Interface board.

“UU" is blinking on display Freezer ? Device has to be checked by SERVICE.

Communication between Control Board and

Control Panel has to be checked by SERVICE.

"CF" is blinking on display Freezer ? Don't worry, the appliance runs at default set-point.

Ice-maker function could be OFF. Turn Ice-maker

function ON by pressing the right push-button.

Check the if tap is open and the water is delivered

by pressing water dispenser paddle.

To use the traditional methods to make ICE waiting

Appliance doesn't make ice?

for the SERVICE check.

TYPICAL ALARM SUMMARY

List of typical icons of all electronic versions

Name Icon Function description

Refrigerator / Freezer

temp. Reference the required value of temperature in

the compartments.

Light Ice & water dispenser light.

Fast-freezing The compressor runs 24 hours continuously.

Super-cool The Refrigerator compartment runs 6 hours at the

minimum set-point (0°C).

Party mode It is a 30 minutes timer to cool down faster a

bottle of sparkling wine put in the freezer

compartment (anywhere).

Stand by

This function turns off the refrigerator and freezer

compartments. For activate the function, press

the button stand-by for 3 seconds. To reset the

function, carry out the same procedure until the

previously set temperatures are displayed.

Vacation

Fridge compartment stop to run. You can leave

the fridge door closed because every 30 minutes

the compartment is refreshed for 2 minutes to

avoid growing bacteria.

Ice mode It gives you the chance to choose between

crushed ice or cubed ice (usually ice is delivered

in cubed mode).

Sixth-Sense

Fridge and/or freezer compartment runs

automatically at colder set-point when the

temperature rising because a door open. In this

way the temperature inside the appliance is

recovered faster.

Antibacterial filter

indicator

This symbol indicates the condition of the

antibacterial filter. When receiving the appliance

the icon will be on by default. When the icon start

flashing, the filter needs to be changed: replace

the cartridge and press the filter-reset.

Water filter indicator This symbol indicates the states of the water filter.

Door open alarm The door alarm symbol light up and acoustic

alarm is activated when one or both doors of the

refrigerator and/or freezer have remained open.

Black out alarm

Activates when a prolonged interruption of the

power supply caused an increase in temperature

in the freezer compartment. The freezer display

will flash, showing the maximum temperature

reached in the compartment during the

interruption. At the same time, the acoustic signal

will also activate and the icon alarm light will

flash.

Operation alarm This symbol indicates that there is a problem with

the appliance. If this happens, call customer

focus.

Eco mode

When available this function can be used to save

energy. It is important to remember that this

function does not disconnect the appliance from

the power supply.

Child lock This function is used to lock the water and ice

dispenser.

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