Wired Ocean SBS 1000 Bedienungsanleitung
Satellite Broadband Server
SBS 1000
Owner’s Handbook
and
Installation Instructions
V2.1
Key information about your SBS is shown below:
Serial Number:
IP address:
Downlink(s):
Uplink(s):
Installer:
© 2008 Wired Ocean Limited
CONTENTS
1.0 Overview
1.1 How the Wired Ocean System Works 1
2.0 Operating the SBS
2.1 Turning the SBS On and Off 3
2.2 Accessing the SBS User Interface 4
2.3 Navigating Around the SBS User Interface 5
3.0 Using the Service
3.1 Selecting the Downlink and Uplink 6
3.2 Connecting to the Internet 6
3.3 Sending and Receiving Email 8
3.4 Tips for Using the Service 10
3.5 Disconnecting 11
4.0 SBS Functions
4.1 LAN Configuration 12
4.2 Setting the Automatic Disconnect 13
4.3 Viewing Usage Statistics 14
4.4 Access Control 15
5.0 Troubleshooting
5.1 If You Can’t Access the SBS User Interface 16
5.2 If the First Arrow Doesn’t Highlight 18
5.3 If the Second Arrow Doesn’t Highlight 18
5.4 If the Third Arrow Doesn’t Highlight 19
5.5 Getting Help 20
Appendix 1: Installation Instructions
The information contained in this document is subject to change without notice and should not be
construed as a commitment by Wired Ocean Limited. Wired Ocean assumes no responsibility for any
errors that may appear in this document, nor does it make expressed or implied warranty of any kind with
regard to this material, including, but not limited to, the implied warranties of merchantability and fitness
for a particular purpose. Wired Ocean shall not be liable for incidental or consequential damages in
connection with, or arising out of the furnishing, performance, or use of this document and the programme
material which it describes. V 2.1.
© 2008 Wired Ocean Limited
1. Overview
Welcome to Wired Ocean.
We are dedicated to providing you
with a high quality, easy to use service. We have an ongoing
programme to improve the operation of our services and to make
these improvements available to you through automatic downloads to
your SBS. Any feedback you wish to provide to us is appreciated.
1.1 How the Wired Ocean System Works
Your Satellite Broadband Server (SBS) enables all of the networked
computers on board your vessel to connect with a high speed
internet access via one of Wired Ocean’s satellite broadband
services. It enables fast and cost effective access to web pages,
email and other services normally available on the internet. The
characteristics of the service you receive will vary according to the
Wired Ocean service(s) you have subscribed to.
The SBS receives high speed internet data (DVB downlink) such as
web pages, incoming email, etc through the television receive only
antenna (TVRO) on your vessel. The TVRO must be pointed towards
one of the satellites that provide the Wired Ocean downlink services.
These satellites have a wide variety of television programming which
can be viewed at the same time as using the Wired Ocean service.
Page 1
1. Overview
The SBS sends data such as web page requests, email, etc from
your vessel via the narrowband communications equipment (uplink)
on your vessel that has been connected by your installer. Your SBS
is designed to work with a wide range of mobile satellite, cellular and
landline services to provide the uplink. Wired Ocean is not, however,
responsible for the uplink service or uplink service charges.
Control of the SBS – connecting, disconnecting, switching uplinks,
switching satellite, viewing connection statistics, etc – is performed
through a web browser that accesses the SBS User Interface from
any locally connected computer.
Page 2
2. Operating the SBS
2.1 Turning the SBS On and Off
The SBS has two lights and a rocker switch on the front of the unit.
The rocker switch is used to power up the unit, the green light
indicates that the unit is powered up and the red light indicates hard
disk activity.
By pressing and releasing the power switch the SBS performs a
start-up sequence similar to that of a personal computer. Once
switched on, the SBS on will normally take up to two minutes to start
up and occasionally up to five minutes when it needs to perform a
hard disk check.
The SBS is designed to operate continuously without being shut
down for long periods of time. However, should you need to turn it off
you can use the “SHUT DOWN” command in the SBS’s User
Interface:
1. Open the SBS User Interface (see 2.2 below).
2. Click on the “SETTINGS” tab and then the “GENERAL” tab.
3. Click once on the “SHUT DOWN” button at the bottom of the
page.
Alternatively the unit may also be powered down by momentarily
pressing the rocker-switch on the front panel.
It will take up to one minute before the lights go off and it is then safe
to unplug the SBS.
Warning: If the SBS is disconnected from a power source before
it has completely shut down then damage to the hard disk may
occur.
Page 3
2. Operating the SBS
2.2 Accessing the SBS User Interface
Once the SBS has been installed and is turned on you can manage
both the SBS and your internet connection through the User
Interface. The User Interface enables functions such as connecting,
disconnecting, switching uplinks, switching satellite, viewing
connection statistics, etc to be performed through a web browser on
any connected computer.
To access the SBS User Interface:
Tip:
For easy access to the
User Interface set it up
as a shortcut or
favourite at the top of
your web browser.
1. Open a web browser on a
computer connected to the SBS.
2. Type “wiredocean” in the address
bar.
3. Press Enter.
This will take you to the User Interface shown below.
Not all versions of all web browsers work in exactly the same way, so
if typing “wiredocean” doesn’t get a response you may need to enter
an IP address instead.The SBS is shipped with the default IP
address of 192.168.1.1, so try typing “http://192.168.1.1” instead of
“wiredocean”.
Page 4
2. Operating the SBS
Make sure that your computer is set to request an IP address from
the SBS using DHCP. If not, see Sections 4.1 and 5.1 of this
handbook.
If you see the screen below then the User Access Control has been
enabled. This requires a password to access the SBS User Interface
- other functions of the SBS will still be running but you will not be
able to start or stop connections. Please see Chapter 4.4 - Access
Control - for more details.
2.3 Navigating Around the SBS User Interface
The User Interface functions are grouped under three tabs:
The CONNECT tab is used to connect and disconnect from
the internet and to view the status of the current connection.
The SETTINGS tab is used to manage the SBS and view SBS
status information under three tabs:
►
The UPLINK tab allows editing of existing uplinks and
creation of new uplinks.
►
The DOWNLINK tab provides downlink status
information.
►
The GENERAL TAB provides access to SBS network
addresses, SBS status information, access control,
technical configuration options, the update button and
the shutdown button.
The STATS tab allows access to historical usage information.
Page 5
3. Using the Service
3.1 Selecting the Downlink and Uplink
The satellite you use for the downlink will depend upon the Wired
Ocean service(s) you have subscribed to. Which service you use for
the uplink will depend on the uplink equipment connected to the SBS
by your installer. To select the downlink and uplink:
1. Open the SBS User Interface (see Accessing the SBS User
Interface in Section 2.2 above).
2. The User Interface should automatically be displaying the
CONNECT page. If not then click on the “CONNECT” tab.
3. Select the satellite you wish to use from the “Downlink”
options (drop-down menu).
4. Select the uplink you wish to use from the “Uplink” options
(drop-down menu).
Your choice of downlink and uplink will only come into effect when
you click on the “CONNECT” button.
If you are outside satellite coverage or your TVRO’s view of the
satellite is ‘blocked’ or pointing at a satellite that doesn’t provide
Wired Ocean service you can still use your SBS. Just select “NONE”
from the “Downlink” options (drop-down menu), click on the
“CONNECT”, button and the SBS will use the uplink communications
device to both send and receive data although the service will be
slower than normal in most cases. As all data (both to and from the
vessel) is now using the uplink communications device you may find
that it is more expensive than the standard Wired Ocean service.
3.2 Connecting to the Internet
Having selected a satellite downlink and an uplink you can make
your Wired Ocean connection to the internet using the SBS User
Interface as follows:
1. Ensure you are on the “CONNECT” page (it contains the
Service Status Diagram – a picture of a ship and satellite) and
that the satellite is coloured dark blue indicating a good
receive signal.
2. Click once on the “CONNECT” button on the right of the
Service Status Diagram.
Page 6
3. Using the Service
The service status diagram will now show your connection status as
follows:
Once the uplink has
connected the first of the
three arrows on the status
diagram will be highlighted
in dark blue. This confirms
that the uplink equipment is
operational and the uplink
connection has been
established. It may take up
to one minute depending on
the uplink service being
used.
When the connection to the
Wired Ocean satellite
communications hub has
been established the second
of the three arrows on the
status diagram will be
highlighted. This confirms
that the SBS is able to
collect requested data,
deliver it to the hub and
validate your subscription.
The SBS then performs a
check to confirm that it can
receive information from the
Wired Ocean hub. When
this is confirmed the third
arrow will be highlighted.
This confirms that the
downlink satellite is
operational, that the TVRO
is operating correctly and
the SBS is receiving the
Wired Ocean downlink.
Now that all three arrows are highlighted your Wired Ocean
connection is up & running and you can access the internet. Once
connected your session details are displayed at the bottom of the
Page 7
3. Using the Service
diagram and the “CONNECT” button changes to “DISCONNECT”,
ready for when you want to terminate the connection.
You can now access the internet by opening another browser
window and email by opening your email client or by using web mail.
It is recommended that the browser page showing the SBS User
Interface is kept open to allow you to monitor your internet session. If
you close the browser window that is displaying the SBS User
Interface you will remain connected to the service until you reload the
same page and click “DISCONNECT” or the connection times-out in
accordance with the uplink timeout settings.
Some router-based uplink devices such as Fleet Broadband, 3G,
VSAT and Wi-Fi/WiMAX, may have their own connection
management interfaces. If you need to access the connection
management interface of one of these routers, first click “connect” on
the SBS from a connected computer. You will then be able to access
the connection management interface of the uplink router. Use the
connection management interface of the uplink router to set the
router to automatic connection. Once this is done, use the
“CONNECT” button on the SBS User Interface to manage internet
connections.
If the SBS does not connect please refer to Sections 5.2 to 5.4 of this
handbook.
3.3 Sending and Receiving Email
The SBS supports email in the following three ways:
1. Via web mail access to an ISP’s mail servers. When the SBS
is connected to the internet, access the ISP’s web site as you
would normally.
2. Using a POP/SMTP email client (such as Outlook or Outlook
Express) to connect through the internet to your email
provider. Once the SBS is connected to the internet, open and
operate the email system as usual and incoming and outgoing
emails will pass transparently through the SBS. If your ISP
does not allow you to send email using authenticated SMTP,
they may block SMTP connections from outside their own
network. This does not affect the ability to receive emails. If
Page 8
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