Xiamen CB821 Bedienungsanleitung
CB821 Thermal Printer
User’s Manual
CB821 Thermal POS printer User’s manual
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Catalogue
1 Introduction ............................................................................................................................................................ 2
1.1 Brief introduction......................................................................................................................................... 2
1.2 Main features ............................................................................................................................................... 2
2 Specification ........................................................................................................................................................... 3
2.1 Specification ................................................................................................................................................ 3
2.2 Printing material requirements ..................................................................................................................... 5
2.2.1 Paper parameters ............................................................................................................................... 5
2.2.2 Mark paper parameters ..................................................................................................................... 5
2.2.3 Paper using attention ......................................................................................................................... 5
2.3 Printing and paper cutting position .............................................................................................................. 6
2.3.1 Printing position ................................................................................................................................ 6
2.3.2 Paper cutting position ....................................................................................................................... 6
3 Appearance and components .................................................................................................................................. 7
3.1 Appearance and components ....................................................................................................................... 7
3.2 Indicator and buzzer instruction .................................................................................................................. 8
4 Printer installation ................................................................................................................................................ 9
4.1 Open the package ......................................................................................................................................... 9
4.2 Requirements of installation position .......................................................................................................... 9
4.3 Connect to power adapter ............................................................................................................................ 9
4.4 Connect Communication cables .................................................................................................................. 9
4.5 Connect to cash drawer ................................................................................................................................ 9
4.6 Paper roll loading ....................................................................................................................................... 10
4.6.1 Printing paper type confirmation .................................................................................................... 10
4.6.2 Loading or change paper roll .......................................................................................................... 10
4.7 Printing self-test page .................................................................................................................................11
4.8 Set Ethernet port IP Address. ......................................................................................................................11
5 Interface pin definitions ........................................................................................................................................ 13
5.1 USB interface pin definition（standard B type female base) .................................................................... 13
5.2 Power interface pin definition（MPC-3-001B） ...................................................................................... 13
5.3 Cash drawer interface pin definition（RJ11-6P6C） ................................................................................ 14
5.4 Serial port pin definition（DB9F） .......................................................................................................... 14
5.5 Ethernet interface pin definition（RJ45） ................................................................................................ 15
6 Faults handling ..................................................................................................................................................... 16
6.1 Printer does not work ................................................................................................................................. 16
6.2 Indicator error and buzzer warning ............................................................................................................ 16
6.3 Problems when it is printing ...................................................................................................................... 16
6.4 Problems when cutting paper ..................................................................................................................... 17
6.5 Paper jam and cutter retraction troubles removal ...................................................................................... 17
CB821 Thermal POS printer User’s manual
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1 Introduction
1.1 Brief introduction
CB821 is a thermal POS printer with auto-cutter. It has good printing quality, high printing speed and high
stability, which is widely used in POS system, food service industry and many other fields.
CB821 connects other devices via parallel, serial or USB port. It offers drivers for WINDOWS and LINUX
operating systems.
The supported operating systems are as below:
WINDOWS XP
WINDOWS 7 32/64
WINDOWS 8
WINDOWS 10
UBUNTU 12.04 32/64
UBUNTU 14.04 32/64
1.2 Main features
1) With auto-cutter
2) Low noise and high printing speed
3) Easy paper loading
4) Easily use and maintain
5) Support continuous paper printing
6) Long-life, high print quality, durable performance
7) With cash drawer interface
8) Optional communication interfaces (Such as USB, serial, Ethernet)
9) Optional Wireless communication function (Wi-Fi or Bluetooth)
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2 Specification
2.1 Specification
Item Parameter
Printing parameter
Printing method Thermal printing
Resolution 203DPI,8 dots/mm
Printing width 72mm(576 dots)
Printing speed About 250 mm/s
Interfaces
Standard: cash drawer /USB interface
Optional: serial/Ethernet ports
Optional Wireless Communication: Wi-Fi or Bluetooth
Page mode / Support(Optional)
Command set / ESC/POS compatible commands
Storage RAM RAM 8M bytes, receive buffer area 1M bytes
FLASH FLASH 4M bytes, NV bitmap 256K bytes
characters
Chinese GB18030 24×24
Words, figures ASCII 9×17,12×24
User-defined Support
Code pages
Optional international character sets 45
TRADITIONAL CHINESE
CHINESE
CP437 [U.S.A., Standard Europe]
Katakana
CP850 [Multilingual]
CP860 [Portuguese]
CP863 [Canadian-French]
CP865 [Nordic]
WCP1251 [Cyrillic]
CP866 Cyrillic #2
MIK[Cyrillic /Bulgarian]
CP755 [East Europe，Latvian 2]
Iran
CP862 [Hebrew]
WCP1252 Latin I
WCP1253 [Greek]
CP852 [Latina 2]
CP858 Multilingual Latin Ⅰ+Euro)
Iran II
Latvian
CP864 [Arabic]
ISO-8859-1 [West Europe]
CP737 [Greek]
WCP1257 [Baltic]
Thai
CP720[Arabic]
CP855
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CP857[Turkish]
WCP1250[Central Europe]
CP775
WCP1254[Turkish]
WCP1255[Hebrew]
WCP1256[Arabic]
WCP1258[Vietnam]
ISO-8859-2[Latin 2]
ISO-8859-3[Latin 3]
ISO-8859-4[Baltic]
ISO-8859-5[Cyrillic]
ISO-8859-6[Arabic]
ISO-8859-7[Greek]
ISO-8859-8[Hebrew]
ISO-8859-9[Turkish]
ISO-8859-15 [Latin 3]
Thai2
CP856
Chart /
Supports different density dots and images printings
Supports grating bitmap printing
Supports download bitmap printing, every bitmap size should less
than 256K, and the total capacity of download bitmap is 256K.
Bar codes 1D UPC-A、UPC-E、EAN-8、EAN13、CODE39、ITF、CODEBAR、
CODE128、CODE93
2D PDF417、QR Code
Detection function
Sensor Paper out, cover opened, un-take out printed paper(optional)
LED indicator
Power indicator Green
Paper out indicator Red
Error indicator Red
Paper Requirement
Type Standard thermal receipt paper
Width 79.5±0.5mm
Thickness 0.056~0.1mm
Diameter 80mm(Max.)
Physical
characteristics
Paper loading Easy paper loading
Paper cutting Manual or automatically cut paper
Operating condition
-10℃ ~ 50℃，25% ~ 80%RH
Storage condition ~40℃ ~ 70℃，≤93%RH（40℃）
Outline dimension 145mm×195mm×144mm（W×L×H）
Weight 1.8Kg
Reliability
TPH life 100km
Cutter life 1,000,000 times
Motor life 360,000 hours
Software function
Driver procedure Windows（WIN7/WIN8/WIN10/Vista/XP/2000）
Ubuntu 12.04 32/64, Ubuntu 14.04 32/64
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2.2 Printing material requirements
2.2.1 Paper parameters
1) Paper type: thermal receipt paper/thermal black mark paper
2) Paper width:80±0.5 mm
3) Paper roll diameter: 80 mm (Max.)
4) Paper thickness:0.065 ~ 0.10mm
2.2.2 Mark paper parameters
Black mark imprint position is on the front side of the receipt when using mark paper. The black mark
reflectivity is no more than15%, the other parts of paper reflectivity should be more than 85%.There are not any
patterns in black mark area, such as ad, and the mark size shall be satisfied with requirements as below:
2.2.3 Paper using attention
Note:
1) Please use good quality paper, otherwise, it will effect printing quality and even reduce printer head life.
2) Don’t make the paper stick on axis.
3) Paper will be fading out or reduced thermal sensitivity if it is polluted by chemical or oil, which will affect
printing effects.
4) Don’t use nail or hard things to clash printing paper, otherwise, it will be fade out.
5) Paper will be fading out if the environment temperature exceeds 70°C. So please take note the temperature,
humidity and illumination effects.
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2.3 Printing and paper cutting position
2.3.1 Printing position
L1-Paper storehouse’s width: 82±0.5mm
L2-Effective printing width: 80mm
L3-Distance between print head to paper storehouse’s left edge (fixed width): 3±0.3mm
L4-Distance between print head to paper storehouse’s right edge (fixed width): 3±0.3mm
L5-Left margin: Default is 4mm
L6-Printing area width: it is set by commands (refer to programming manual). Default is 72mm.
L7-Right margin: Default is 4mm.
2.3.2 Paper cutting position
The distance between print head to cutter: 12.5mm
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3 Appearance and components
3.1 Appearance and components
CB821 Thermal POS printer User’s manual
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Function instruction of components
1）Power switch
Press “O” side to power off, press “I” side to power on.
2）Power indicator(green)
The indicator is on when power on, and it is off when power off.
3）Error indicator (Red)
Error indicator is on when it detects error. Such as: paper out, upper cover is open and cutter is stocked.
4）Paper indicator(red)
Paper out indicator is on when it detects the paper is out. Please put a new paper roll to printer inside then.
3.2 Indicator and buzzer instruction
1）Function instruction of indicators and buzzer
Name Status Instruction
Power indicator (Power)
On Printer is power on
Off Printer is power off
Error indicator (Error) On Printer is in error status
Off Printer is in normal status
Paper out indicator
（Paper）
On Printer is in paper out status
Off Printer is in normal status
Description Power Indicator
Error Indicator
Paper Indicator
Buzzer
Open printer cover On On On It rings 6 times by 1.5s.
Paper is enough On Off Off Silent
Paper out On On On It rings 3 times by 1.5s.
Note: Printer detects printer head temperature via thermal resistance. It will cut off print head power
and stop printing if print head is overheat. The print head protection temperature is 80℃.
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4 Printer installation
4.1 Open the package
Please make sure everything is in good status when you open the package. Otherwise, please contact to distributor
in time.
4.2 Requirements of installation position
1) Put the printer on a stably place.
2) Let the printer far away from water, fire, and sunlight.
3) Avoid to put it on oscillatory and impassive place.
4) Make sure to connect printer with ground safety
4.3 Connect to power adapter
1) Make sure the printer is power off.
2) Connect power adapter’s DC output plug to the printer.
3) Connect power adapter’s AC input plug to a power outlet.
4) Please be careful to operate correctly when plug out the plug of power cord to avoid damage.
4.4 Connect Communication cables
1) Make sure the printer is power off.
2) Connect communication cable to the printer’s port, and fix it as plug lag spike (or snap spring).
3) Connect communication cable to the other side host.
4.5 Connect to cash drawer
1) Make sure the printer is power off.
2) Connect cash drawer to cash drawer port behind the printer.
Warning: The Voltage of cash drawer port is 24V. (It cannot connect to telephone cable.)
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