Yealink VVX150 Bedienungsanleitung

Polycom VVX150, 250, 350, 450 manual

A. General information

1. Introduction

Welcome!

This manual helps you to optimize the usage of the IP telephone in combination with the PBX. Please

use this manual at initial operation. Some features differ from the features described in the

manufacturer's documentation.

The following pages describe the Polycom VVX models.

VVX150 VVX250

VVX350 VVX450

We hope you enjoy using the telephones!

Subject to alterations

Version 1 / 08.2019 (EN)

2. Used symbols

Type Icon Description

Notice Important information and notices that you

have to pay attention to.

Hint Useful hints that provide additional

information.

Action – is marked with a dash

Result of an

action ⇒ is marked with an arrow

List • is marked with a bullet point

B. Security

1. Notes

Please note that the video functionality is not supported.

Please note that uaCSTA (CTI) is available from formware 6.0.0.

The device was produced in accordance with the most common security standards. Nevertheless,

note the safety guidelines in order to use the device securely. Please note the following safety

guidelines to lower risk of burning, electric shocks, and similar risks.

General guidelines

1. Keep the device dry and clean at transport, storage, and usage.

2. Avoid collisions and drops of the device at transport, storage, and usage.

3. Do not open the device case and do not try to repair the device on your own.

Guidelines for usage and operation

1. Check whether the power supply voltage is in accordance with the device's voltage.

2. Pay attention to dry hands before using a cable.

3. Do not spill liquids on the device.

Guidelines for cleaning

1. Disconnect and unplug the device from the power supply before cleaning.

2. Use a soft, dry, antistatic cloth to clean the device.

Please find instructions on operation in the manufacturer's manual.

2. Encryption

You have the option of voice encrypting (SRTP) your telephone calls. You can activate this function

for your customer account via the administration portal at any time.

Activation of this function is subject to fees.

You can activate the function Voice Traffic encryption (SRTP) on the administration

portal under ADMINISTRATION / Profile.

- Activate the function on the administration portal.

- Restart all telephones. Restarting may take a few minutes. During a conversation a lock icon on

the telephone display indicates encryption is activated.

⇒ The active call is now encrypted.

C. Initial Operation

1. Requirements & Information

In order to use this IP telephone with your telephone system you will need a sound

broadband connection.

If you only have a single circuit plug available (e. g. in home offices) but would like to

access the Internet with your laptop while using the phone, connect the laptop to the

circuit plug on the phone.

This feature is not available on Polycom VVX 101 models.

2. Adding an extension

All telephones you receive are preconfigured and connected to the telephone system.

Find further information on how to install an extension in the administration portal

manual.

D. Operation

1. Basic Functions

1.1 Overview of Keys

Below you will see an overview over all keys of the respective models.

Polycom VVX150/250

Pos. Description

1 Line keys

2 Reversible tab

3 Speaker

4 Back key

5 Transfer key

6 Hold key

7 Volume keys

8 Dial pad

9 Mute key

10 Speakerphone key

11 Headset key

12 USB port (not available on Polycom VVX150)

13 Home key

14 Navigation keys / Select key

15 Soft keys

16 Security slot (on back)

17 Screen

18 Message Waiting Indicator

Polycom VVX350/VVX450

Pos. Description

1 Line keys

2 Reversible tab

3 Speaker

4 Back key

5 Transfer key

6 Messages key

7 Hold key

8 Volume keys

9 Dial pad

10 Mute key

11 Speakerphone key

12 Headset key

13 USB Port

14 Home key

15 Navigation keys / Select key

16 Soft keys

17 Security slot (on back)

18 Screen

!9 Message Waiting Indicator

Polycom VVX 501 / 601

Pos. Description

1 USB port

2 Message Waiting Indicator

3 Home/line key

4 Touchscreen

5 Headset key

6 Speakerphone key

7 Mute key

8 Volume keys

9 Microphone

10 Dialpad

11 Speaker

12 Reversible tab

1.2. Keys in Detail

Key Description

You can use the navigation keys to steer through the menu.

On the initial page:

Down: Menu

Up: History

Left: Telephone settings

Right: Directory search

Adjusts the speaker's and telephone's volume

Mutes the microphone

Headset

Speaker

Transfer*

Hold conversation

1.3. Outgoing Call

Entering the extension number is sufficient when performing an internal call. If you

choose to perform an external call, you have dial the exchange identification code (e.g.

"9" for UK) prior to the external number.

You have the following options to perform an outgoing call:

Receiver

- Pick up the receiver.

- Enter the telephone number.

- Confirm your call by pressing the Send soft key.

- End the conversation by pressing the soft key End Call or hanging up.

Alternative:

- Enter the telephone number.

- Pick up the receiver.

- End the conversation by pressing the End Call soft key or hanging up.

Speaker

- Press the speaker key to activate the speaker.

- Dial the telephone number.

- Confirm your call by pressing the Send soft key.

- End the conversation by pressing the soft key End Call.

Headset

- Activate the headset by pressing the headset key .

- Dial the telephone number.

- Confirm your call by pressing the Send soft key.

- End the conversation by pressing the soft key End Call.

1.4. Incoming Call

To answer an incoming call, you have the following options:

- Pick up the receiver or press the speaker key to answer an incoming call. Press the headset

key in order to answer with your headset.

- End the conversation by hanging up or by pressing the End Call soft key.

1.5. Call Waiting, Toggle & Hold a Call

Call Waiting

The display of the telephone sends out a double knocking sound as soon as a second call comes in

during an active conversation.

You have the following options:

-You can take the incoming call by pressing the Answer soft key and set the active conversation on

hold.

-You can reject the incoming call by pressing the soft key Reject.

-You can transfer the incoming call without taking it directly. Press the Transfer soft key or the

transfer key *.

Incoming calls can only knock, if the the Call waiting indication (CWI) for the extension is

activated. To enable CWI for your phone, select Call Waiting Indication in the menu

under Call Settings.

Hold a Call

- In order to hold an active call, press the Hold key or push the Hold button *.

- To take an incoming call during an active conversation, press the Answer soft key. To reject an

incoming call, press the Reject soft key. You can transfer incoming calls directly by pressing the

transfer button * or the Transfer soft key.

⇒ The active conversation is now on hold.

Currently, it is not possible to access the central directory during a call on hold.

Toggle

- To toggle between two callers, press the soft key Swap. You can further toggle between the

conversations using the navigation keys and confirm your choice by pressing the Resume soft key.

⇒ The active conversation is put on hold and the caller hears a waiting music.

1.6. Call Transfer

To transfer an incoming call, you have the following options:

Attended Transfer

- After taking the call, press the Transfer soft key.

- Now enter the extension number.

- Press Transfer.

- Announce the incoming call.

- To transfer the call, press the Transfer soft key, then you can hang up.

Unattended transfer

- Press the Transfer soft key during an active call.

- Enter the destination extension number and press the Transfer key.

- Hang up.

If you want to perform a transfer during an active conversation follow the next steps:

Answer the call by pressing the Answer soft key.

Press the Transfer soft key.

Choose the line you want to transfer to.

Confirm with the Transfer soft key for an unattended transfer.

Blind Transfer

- Do not take the incoming call.

- Press the soft key Transfer.

- Enter the number.

- Press the Transfer soft key.

- Hang up to finalise the transfer.

- When transferring a call that is on hold, you have the option to perform an unattended

transfer by pressing the soft key Transfer, entering the number and press Transfer again.

1.7. Call Forwarding

You can configure various call forwarding scenarios. For this purpose you can use the call

forwarding profiles.

Under the telephone menu you can only edit the default profle (catch all / always) to be found under

the call forwarding profiles. You can edit the remaining call forwarding profiles via Ncontrol or via

the administration portal. For more information, refer to the administration portal manual and the

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