Yealink Yealink SIP-T20P Bedienungsanleitung

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Quick Reference Guide

Yealink IP Phone

SIP-T20P

LEDs

Table 1: Account Button LEDs

Making a Call

Table 2: Power Indication LEDs

You can make a call by pressing the Hands-free / HEADSET button or picking

up the handset.

• Dial number directly: Dial the number, then press SEND button to call out

• Dial from Call History: Go to History, use the navigation key to highlight the

specic contact, press SEND button to call out.

• Re-dial: Press RD button to dial the last call you made. During the

conversation, you can alternate between the Headset, Handset and

Hands-free by pressing the corresponding buttons or picking up the handset.

Answering a Call

Answering an incoming call in the following ways:

• If you are on another call, press the answer softkey. If not, lift the

handset or press the Hands-free button to answer. If you have a

headset, you may press the HEADSET button to answer the call.

• You can also press the MENU key to deny the incoming call.

Muting a Call

• Press the button during the conversation to mute the call. Press it

again to unmute.

Volume Adjustment

• During the call, press the Volume Adjustment Bar to increase/decrease

the volume.

Putting a Call on Hold

• Press the HOLD button to put your active call on hold

• If there is only one call on hold, press the HOLD key again to retrieve it

• If there is more than one call on hold, press the up/down button to

highlight the call. Then press the HOLD key to retrieve that call.

Voice Mail

• The presence of new voice mail messages is indicated in the idle

screen. Press MESSAGE and enter your password to retrieve the voice

mail message.

Call Transfer

There are two ways to transfer a call:

Blind Transfer:

• Press the TRAN button during an active conversation. The call will be

put on hold and you will hear a dial tone. Dial the telephone number

to which you wish to transfer the call.

• Hang up to complete the transfer.

• You will be disconnected from the call.

Attended Transfer:

• Press the TRAN button during an active conversation. The call will be

put on hold and you will hear a dial tone. Dial the telephone number

to which you wish to transfer the call.

• When the phone is answered, you can have a private conversation

without the rst person hearing it, then hang up to complete the

transfer and you will be disconnected from the call.

Call Forward

• To forward a call, enter the path: Menu -> Features -> Call Forward

• There are 5 options: Always Forward, Busy Forward, No-Answer

Forward, Busy/No-Answer Forward and Cancel Forward.

• For each option (except Cancel Forward), enter the number you want

to forward your calls to. Press OK to save the changes.

Conference Call

• Press the CONF key during an active call.

• The rst call is placed on hold. You will hear a dial tone. Dial the

number to conference in, then press SEND to dial out.

• When the call is answered, the conference call will now include you

and the other two parties.

• Hang up to disconnect all parties.

275 Kenneth Drive, Suite 100

Rochester, NY 14623

www.GLOBALINXsolutions.com

Specifications are subject to change without notice.

Please check www.GLOBALINXsolutions.com for the latest updates

on equipment and materials.

www.facebook.com/globalinx www.twitter.com/globalinx

QRGYEA-T20 3/10

Menu Instruction

For additional information or assistance, contact GLOBALINX®

Technical Support at (866) 909-8253.

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