ZALAMN webcams are covered by 1 years limited warranty as stated in the terms and conditions herein.
WARRANTY PERIOD
The warranty hereof shall mean a period of 1 years from the date of purchase.
HOW TO GET SERVICE:
You may visit “Where to buy” section on ZALMAN website below to check who the local distributor in
your region area. (http://www.zalman.com/Company/Network/Network_eng.asp)
WARRANTY TERMS AND CONDITIONS ON ZALMAN WEBCAMS
1. ZALMAN guarantee that the webcam you have purchased is free from manufacturing defects in
materials and workmanship when dispatched from our warehouse. The receipt of purchase shall be
provided as proof of the date of purchase and the warranty period commences as of that date.
2. During the warranty period, webcam will be delivered and collected by the customer.
3. Notwithstanding the foregoing, this warranty shall not be construed to come with international
warranty service. The warranty service only covers webcams which have been purchased in the local
country. Extra charges will apply if service or replacement is requested in a different country.
4. Proof of purchase will be required in the event of discrepancy with alternative record(s) of sale.
5. The warranty automatically becomes void if the product has been physically damaged or rendered
defective –
(a) as a result of an accident, misuse, fire, lightning, malicious damage, water damage, abuse or other
circumstances beyond ZALMAN’s control;
(b) by the use of parts or peripherals not authorized by ZALMAN;
(c) as a result of normal wear and tear;
(d) by use in an improper operating environment;
(e) by modification of the webcam;
(f) by the serial number or product code sticker being removed or defected;
(g) as a result of servicing by anyone other than an ZALMAN authorized service centre or its authorized
service agent(s)
(h) as a result of not being operated in conformity with ZALMAN’s user manual.
6. The customer must ensure that the webcam is packed in appropriate packing for all handling.
Any damage due to improper packing will be chargeable to the customer.
7. The ZALMAN authorized distributor(s)/reseller(s) may charge the customer at current applicable hourly
rates if the technician determines that the problem is;
(a) user related;
(b) caused by changes made to the normal settings of the webcam;
(c) caused by the customer’s computer or electrical power supply;
(d) due to cause(s) that are not covered by this warranty.
