The ceramic dome is possibly clogged with sediment or other particles. Remove the
dome from the top tank and soak in cool clean water for 30 minutes. The scrub rmly with
a scouring pad on all sides. The fuller the top tank, the faster the water will drain.
If the oat valve is too large (Dispenser model only), you will need to remove the bottle
support collar from the dispenser. Hold the bottle support collar dispenser, twist it
counter-clockwise by about one inch (or until it clicks) and pull it o. The bottle support collar
is removable on all dispenser for cleaning purposes. For further help on this, please watch our
video at www.zenwateronline.com.
If the leak is around the spigot (Countertop model only), tighten the nut clockwise until the
leak stops. If the system is leaking from the top of the lower tank, empty the top tank
because the bottom tank is overow. Fill the top tank with only the amount of water that the
bottom tank has space to store.
Congratulations on the purchase of your Zen Water Mineral Water Purication System. Zen
Water System mimics the process of a mineral spring, transforming your ordinary tap water into
pure, clean, great tasting drinking water the way nature intended.
Ensure unit contains all the components
listed on page 2 of this user guide.
Soak the Ceramic Filter in
clean cool water for about 15 minutes. Then scrub rmly on the
dome on all sides with a scouring pad under cool running
water. Important: Do not use hot water or detergent.
Rinse the 5-Stage Filter
Cartridge under cool running water for 15 minutes to ush out
loose sediments. Make sure the water that comes out from the
bottom is clean and clear of any debris before rst use.
Remove mineral stones from the Mineral
Stone Case. Place the case upside down and look for the seam
around the edge. Take a round tip knife or a at screw driver,
place it at the seam and push rmly all the way down to pry
open the bottom cover. Take the mineral stones out of the
case and rinse thoroughly. Boil the stones in water for about 15
minutes. Drain the stones and allow to cool o. Wash and dry the
plastic case thoroughly.
Note: Mineral stones can be used without the case in the
bottom tank. Simply scatter stones at bottom of tank.
