Zipato Multisensor Quad Bedienungsanleitung

TRADEMARKS

Zipato and the Zipato logo are registered Trademarks. All

other product names mentioned herein may be trademarks or

registered trademarks of their respective companies.

NOTICE

Although Zipato has attempted to ensure the accuracy of the content

of this manual, it is possible that this document may contain technical

inaccuracies, typographical, or other errors. Zipato assumes no

liability for any error in this publication, and for damages, whether

direct, indirect, incidental, and consequential or otherwise, that may

result from such error, including, but not limited to loss of data or

proﬁts. Zipato provides this publication “as is” without warranty of any

kind, either express or implied, including, but not limited to implied

warranties of merchantability or ﬁtness for a particular purpose. The

published information in the manual is subject to change without

notice. Zipato reserves the right to make changes in the product

design, layout, and driver revisions without notiﬁcation to its users.

This version of the Installation guide supersedes all previous versions.

ELECTROMAGNETIC COMPATIBILITY

In proper state and when operated properly, the product complies with

all the requirements in respect of interference radiation according

to EN 301 489-17, EN 301 489-1 and EN 300 328. The connections

conducting HF signals must neither be manipulated nor damaged.

TAKE CARE OF YOUR SAFETY

Display extreme caution when using ladders or steps, please

follow manufacturer’s instructions. Be careful when using hand

and power tools and follow the manufacturer’s guidelines when

using them. Take care that the correct tools are used. Wear

goggles or protective clothing where required.

INTRODUCTION

Presence detector, temperature meter, illuminance meter and

door/window sensor in one device. Zipato Multisensor Quad offers

elaborate security and ambient sensing options. Multifunctional

nature of this product allows you to detect motion, monitor opened/

closed status of any opening object, measure room’s ambient

temperature and light intensity.

When the detector is paired with security appliances, the (1) Door/

window or (2) PIR sensor act as an alarm detector. Alternatively, when

the detector is paired with Z-Wave controller, the detector can support

home automation by detecting both changes in PIR motion detect,

door/window open close status and lux levels, in percentage. Example

scenario: During night, if illuminance levels are lower then preset

value, any person movement in device’s ﬁeld of vision will trigger

radio signal that will turn connected lightning equipment. In second

example, you can combine door/window sensor and illumination

sensor, and temperature sensor, so when person opens the door,

lights will turn on, and heater/cooler will be activated to adjust room’s

temperature to comfortable levels.

This product can be included and operated in any Z-Wave network

with other Z-Wave certiﬁed devices from other manufacturers

and/or other applications. All non-battery operated nodes within

MULTISENSOR

QUAD

QUICK INSTALLATION GUIDE

v1.4

the network will act as repeaters regardless of vendor to increase

reliability of the network.

The device adopt the Z-Wave 500 series chip, which brings following

advantages:

Concurrent multi-channel support reduces external interference.

Better RF range, improves about 10 meters in indoor.

Supports 100 Kbps transmission speeds.

OVERVIEW

PACKAGE CONTENT

1PC Multisensor Quad

1PC Sticker pack

1PC Screws pack

1PC Quick Installation Guide

FEATURES

Door/Window, motion, temperature and illuminance sensor in

one device

Primarily used as Door/Window sensor, it consists of two parts,

magnet and a sensor

New Z-Wave 500 series chip supports multichannel operation

and higher data rates (9.6/40/100kbps)

Higher output power enhances communication range(+5dBm

output power as compared to -2.5dBm 300 series)

Can be used with various Z-Wave networks/controllers,

regardless of the manufacturers

Very low power consumption

Low battery battery indication

Door/Window status and battery status auto-report

LED indicator

Over-the-air ﬁrmware update

Tamper proof protection

Easy installation

SPECIFICATION

PROTOCOL Z-Wave Plus

POWER CR123A lithium battery, 1400mAh

OPERATING VOLTAGE 3V

OPERATING CURRENT 45mA

LOW BATTERY VOLTAGE 2.6V

RANGE min. 40m indoor/100m outdoor in line of sight

TEMPERATURE DETECT RANGE 0° C ~ 40° C

OPERATING TEMPERATURE -10° C ~ 40° C

TEMPERATURE DETECT ACCURACY ±0.5oC

ILLUMINATION RANGE 0 - 100%

PIR DETECTION RANGE 7m

PIR DETECTION ANGLE 90 Deg.

WEIGHT 49g

DIMENSIONS Sensor 28 x 95 x 23mm; Magnet 12 x 47 x 9 mm

PACKAGE WEIGHT 68g

PACKAGE DIMENSIONS 68 x 21 x136 mm

BATTERY 1500mAh

MAGNETIC GAP 20 mm

WARRANTY 1 year

MODEL AND FREQUENCIES

EUROPEAN UNION - EU version ph-psm02.eu / 868.42 MHz

UNITED STATES - US version ph-psm02.us / 908.42MHz

RUSSIA - RU version ph-psm02.ru / 869.02MHz

ISRAEL - IS version ph-psm02.is / 916.02MHz

AUSTRALIA - AU version ph-psm02.au / 921.42MHz

INDIA - IN version ph-psm02.in / 865.20MHz

BATTERY INSTALLATION

When the device reports the low battery message. The user should

ILLUMINATION

SENSOR LENS

28.00

3Proﬁle view

FIGURE 1

Dimensions (unit: mm)

50.00

10.00

28.00

96.00

1Front view 2Back view

make your home smart www.zipato.com make your home smart www.zipato.com 01

replace the battery.

To open the front cover please follow below steps.

Using a tool (1) to press 1-1 till you hear a click sound

Hold the front cover and pull back

Hold the front cover and pull up

1-1

Replace the new battery and install the cover back.

1. Put the front cover bottom to 1-1, and press down.

2. Push the front cover top to 2-1.

1-1

2-1

POWER UP PROCEDURE

BATTERY POWER CHECK

When it powers up, the device will detect the power level of the

battery immediately. If the power level is too low, the LED will

continue to ﬂash for about 5 seconds. In that case, replace the

battery.

PIR WARM UP

When it powers up, the PIR need to warm up before operation. The

warm up time about 1 minute, the LED will ﬂash every 2 seconds. After

completing the procedure the LED will light ON three times

NWI

When it powers up, the device will check iif it is already added to the

network. If it isn’t, it will automatically start the NWI mode. The LED

will ﬂash in every second and continue for about 30 seconds, until

timeout or successful inclusion by controller. You can press the tamper

key 3 times to abort the NWI mode.

WAKE

When it powers up, the device will be in wake state for about 20

seconds. During this period, the controller can communicate with

the device. Normally the device is always sleeping to save the

battery energy.

12.35

Top/bottom

view

FUNCTION DIP SWITCH

There is a function DIP switch in front of the device. Remove the

front cover at the right top of the PCB, and also has mark “M1” and

“M2” for two switches.

M1 M2 Description

ON ON Test Mode and OTA mode.

ON OFF Normal Mode.

OFF ON Normal Mode.

OFF OFF Customer Mode. According to the

conﬁguration setting NO. 5 to set the

operation mode.

INSTALLATION

First you have to add device to the Z-Wave network. First, make

sure the primary controller is in inclusion mode. Power on the

device, after removing the insulation Mylar on the back side of the

device. The device will auto start the NWI (Network Wide Inclusion)

mode. It should be included in 5 seconds. You will see the LED light

ON one second.

Let Controller associate with Group 1 of the device, any light

switch that should be turned on when the device is triggered should

be associated with Group 2 of the device.

In the package there are two type of double coated tape, one is

thicker (hereinafter referred to as A tape) and another is thinner

(hereinafter referred to as B tape), you can use A tape for the test at

the beginning. The right way for A tape installation is to stick it below

the tamper key. The thicker tape won’t let the tamper key close, so

the sensor will enter the test mode, You may test if installed position

is good or not by this way.

Back view

Testing Sponge

After ﬁnishing the test and deciding right position you can remove

tape A, and mount the sensor by using tape B. This will close the

tamper key and let the sensor enter normal mode.

CHOOSING A SUITABLE LOCATION

The recommended mounting height is 160cm

Don’t let the device face the window or the sunlight.

Don’t let the device face the source of heat. For instance the

heater or the air-condition.

APPLICATION

Multisensor Quad is a special device combining both PIR and Door/

window functions. The beneﬁts of combining Door/window with PIR

in one sensor can be observed in the following scenarios:

AThe ambient lighting would be lower than default setting

value after sunset. If the Multisensor Quad was installed on the

inner side of door in the house, Multisensor Quad would detect

coming in people, then the light would be turned on for the better

illumination by radio transmission. Furthermore, Multisensor Quad

can be applied in a bathroom and it may turn on/off light and fan

automatically.

BMultisensor Quad can be taken as a portal chime at front desk

of hotel or restaurant by sending out signal to IP-Gateway PSC01 as

reminder which can be connected with speaker to turn the volume

up. It can be kept silent when customer leaving.

CFor SMEs (Small and medium enterprises), Multisensor Quad

plays an important role in working hours and non-working hours.

When non-working hours, Multisensor Quad plays as security

motion sensor, protects the ofﬁce from intruders. At working hours,

4 in 1 sensor, can be applied to curtain or heater/cooler controller

for energy saving issue; although some people may use thermostat

to control heater/cooler however, Multisensor Quad sensor can

be smarter choice. Since it can detect the people’s, activities, and

shutdown machine when no one exists or no movements.

DIn the past, a digital home starter KIT includes many different

sensors with very high price. Right now, Using the 4 in 1 patented

sensor and a 4 in 1 gateway PSC01 (Siren + speaker + light + IP based

controller) carry out home “security” + “safety” + “automation”

in one box and provide customer full experience of digital life and

ﬂexibility in installation with affordable price.

SECURITY NETWORK

This device supports the security function. When the device is

included with a security controller, the device will auto switch to

the security mode. In the security mode, the following commands

need to be wrapped in Security Command Classes to communicate,

otherwise there will be no response.

COMMAND_CLASS_BATTERY

COMMAND_CLASS_NOTIFICATION_V4

COMMAND_CLASS_ASSOCIATION_V2

COMMAND_CLASS_CONFIGURATION

COMMAND_CLASS_SENSOR_BINARY_V2

COMMAND_CLASS_SENSOR_MULTILEVEL_V5

COMMAND_CLASS_WAKE_UP_V2

OPERATION MODE

There are two modes “Test” and “Normal”. “Test Mode” is meant

to test the sensor function during installation. “Normal Mode” is

for the normal operation. When the event is triggered, normally

the LED will be turned off, unless the battery is at the low level,

in which case LED will ﬂash once. But in the “Test Mode” the

LED will light ON one second. When the event triggered, the

device will report the messages to the nodes in the group 1. The

messages also include the battery level, the temperature and the

illumination level. The user can switch the report by setting the

conﬁguration NO. 5 bit4 (illumination) and bit5 (temperature), and

the conﬁguration NO. 7 bit6 (battery). When the event is triggered,

if the environment luminance is less than the setting of the value of

the conﬁguration NO. 4, the device will emit the signal to turn ON

the lighting equipment, those nodes are in the group 2. And delay

a while to turn OFF the lighting equipment. The delay time is set

by the conﬁguration NO. 9. The PIR motion re-detection interval,

in the “Test Mode” is ﬁxed to 6 seconds. In the “Normal Mode”, its

duration is set in the conﬁguration NO. 8.

Notice: When the tamper key of the back side is released, the

device always in the “Test Mode”, no matter the DIP switch setting.

ADDING TO Z-WAVE NETWORK

There are two tamper keys in the device, one is in the back

side,another is in the front side. They have the same function. Both

of them can inclusion, exclusion, reset or association from Z-Wave

network. In the beggining, you have to join the device to the Z-Wave

network. First, make sure the primary controller is in the inclusion

mode. And then power on the device, after taking out the insulation

Mylar on the back side of the device. The device will auto start the

NWI (Network Wide Inclusion) mode. And it should be included in 5

seconds. You will see the LED light ON for second.

INCLUSION:

Put the Z-Wave Controller in inclusion mode.

Pressing tamper key three times within 1.5 seconds will enter

inclusion mode.

After succesfull inclusion, the device will wake to receive the

setting command from Z-Wave Controller in about 20 seconds.

EXCLUSION:

Put the Z-Wave Controller in exclusion mode.

Pressing tamper key three times within 1.5 seconds will enter

exclusion mode. Node ID has been excluded.

RESET:

Pressing tamper key four times within 1.5 seconds and dduring

4th press, hold the tamper key until LED lights up.

After 3 seconds the LED will turn OFF, and after next 2 seconds,

release the tamper key. If successful, the LED will light ON for

one second. Otherwise, the LED will ﬂash once.

3. IDs are excluded and all settings will reset to factory default.

ASSOCIATION:

Have Z-Wave Controller enter association mode.

Pressing tamper key three times within 1.5 seconds will enter

association mode.

Note: The device support 2 groups. The group 1 is for receiving

the report message, like triggered event, temperature,

illumination etc. The group 2 is for light control, the device will

send the “Basic Set” command to this group. And each group

support 8 nodes maximum.

Including a node ID allocated by Z-Wave Controller means inclusion.

Excluding a node ID allocated by Z-Wave Controller means

exclusion. Failed or success in including/excluding the node ID can

be viewed from Z-Wave Controller.

Notice: Always Reset a Z-Wave device before trying to add it to a

Z-Wave network.

Notice: When the device is into NWI mode, the sensor functionality

will useless. The NWI mode will timeout after 30 seconds. You can

press the tamper key 3 times to abort the NWI mode.

Z-WAVE NOTIFICATION

After the device adding to the network, it will wake-up once per

day in default. When it wakes up it will broadcast the “Wake Up

Notiﬁcation” message to the network, and wake-up 10 seconds for

receive the setting commands.

The wake-up interval minimum setting is 30 minutes, and

maximum setting is 120 hours. And the interval step is 30 minutes.

If the user want to wake-up the device immediately, please remove

the front cover, and press the tamper key once. The device will

wake-up 10 seconds.

Z-WAVE MESSAGE REPORT

When the PIR motion triggered or the door/windows triggered,

the device will report the trigger event and also report the

battery status, temperature and illumination level. In default the

device will be using Notiﬁcation Report to represent the trigger

event, it can be changed to Sensor Binary Report by setting the

conﬁguration NO. 7 Bit4 to 1.

MOTION REPORT

When the PIR motion detected, the device will unsolicited to send

the report to the nodes in the group 1.

Notiﬁcation Report (V4)

Notiﬁcation Type: Home Security (0x07)

Event: Motion Detection, Unknown Location (0x08)

Notiﬁcation Report (V4)

Notiﬁcation Type: Home Security (0x07)

Event: Motion Detection, Unknown Location (0x08)

DOOR/WINDOW REPORT

When the Door/Window state changed, the device will unsolicited to

send the report to the nodes in the group 1.

Notiﬁcation Report (V4)

Notiﬁcation Type: Access Control (0x06)

Event: Door/Window is open (0x16)

Door/Window is open (0x16)

Sensor Binary Report (V2)

Sensor Type: Door/Window (0x0A)

Sensor Value: 0x00 is closed, 0xFF is opened.

TAMPER REPORT

When the 2 tamper keys in the device are pressed for over 5

seconds, the device will fall into the alarm state. In that state, if any

one of the tamper keys is released, the device will send unsolicited

test reports to the nodes in the group 1.

Notiﬁcation Report (V4)

Notiﬁcation Type: Home Security (0x07)

Event: Tampering. Product covering removed (0x03)

Sensor Binary Report (V2)

Sensor Type: Tamper (0x08)

Sensor Value: 0xFF

TEMPERATURE REPORT

When the PIR motion detected or the door/window state changed, the

device will unsolicitedly to send the “Sensor Multilevel Report” to the

nodes in the group 1.

Sensor Type: Temperature (0x01)

Note: To disable this functionality set the conﬁguration setting N0.5,

the bit5 of the value to 1.

Temperature differential report

This function is enabled by default, to disable this function set the

conﬁguration NO.21 to 0.

By default, when the temperature is changed plus/minus one

degree Fahrenheit (0.56 degree Celsius), the device will report

temperature information to the nodes in the group 1.

make your home smart www.zipato.com make your home smart www.zipato.com 02

The device will measure the temperature in every minute. And if

the temperature is over 140 degree Fahrenheit (60 degree Celsius), the

device will always report each measurement.

Caution 1: Enabling this functionality will cause the PIR Motion to

disable detection when it measuress the temperature. In other words,

The PIR motion will be blind second per every minute.

ILLUMINATION REPORT

When the PIR motion detected or the door/window state changed, the

device will unsolicitedly send the “Sensor Multilevel Report” to the

nodes in the group 1.

Sensor Type: Luminance (0x03)

Note: To disable this functionality set the the conﬁguration setting

N0.5, the bit4 of the value to 1.

Illumination differential report

This function is disabled by default, to enable this function set the

conﬁguration NO.22 to value other than zero. When this functionality

is enabled, the device will measure the illumination in every minute. If

the illumination is changed to plus or minus the value (setting by the

conﬁguration NO.22), the device will report illumination information to

the nodes in the group 1.

Caution 1: Enabling this function will reduce the battery life about 15%

~ 20%. Additionally, if you set the differential value too small, it

will increase reporting frequency, which will shorten the battery life

more. We reccommend that differential value should not be smaller

than 10. value should not small than 10.

Caution 2: If the conﬁguration No.4 is setting to 0 or 100, this

functionality is useless.

Caution 3: Enabling this functionality will cause the PIR Motion to

disable detection during the illumination measurement. In other

words, the PIR motion will go blind per one second in every minute.

TIMING REPORT

Beside the event triggered could report message, the device also

supports the timing of unsolicited status reporting.

Battery level report: Every 6 hours report once in default. It could

be changed by conﬁguration setting NO. 10.

Low battery report: When the battery level is too low, every 30

minutes report will be sent once.

Door/window state report: Every 6 hours report is sent once by

default. It can be changed in conﬁguration setting NO. 11.

Illumination level report: Every 6 hours report will be sent once by

default. It can be changed in conﬁguration setting NO. 12.

Temperature report: Every 6 hours report once in default. It could

be changed by conﬁguration setting NO. 13.

Notice: The conﬁguration NO. 10, 11, 12 and 13 can be set to zero

to disable the auto report. Conﬁguration NO. 20 can change the tick

interval, the default value is 30, if setting to 1, that means the minimum

auto report interval will be one minute. And please notice if setting this

value to zero, that means disable all of the timing report except the

low battery detection.

Z-WAVE CONFIGURATION SETTINGS

Notice:

For all of the conﬁguration, the data size is 1.

The conﬁguration marked with star(*), means that after the

removal of device, setting will still keep, without reverting back

to factory default settings. Unless the user execute the “RESET”

procedure.

The reserve bit or not supported bit is allowed any value, but no

effect.

NO. Name Def. Valid

Values Description

2Basic Set

Level 0xFF All

Setting the BASIC

command value to

turn on the light.

The 0xFF(-1) means

turn on the light. For

dimmer equipment 1

to 100 means the light

strength.

(*)

PIR

Sensitivity 80 0~99

PIR sensitivity settings.

0 means disable the

PIR motion.

1 means the lowest

sensitivity,

99 means the highest

sensitivity.

High sensitivity means

can detected long

distance, but if there is

more noise signal

in the environment, it

will re-trigger too

frequency.

4Light

Threshold 99 0~100

Setting the illumination

threshold to turn

on the light. When

the event triggered

and the environment

illumination lower

then the threshold, the

device will turn

on the light.

0 means turn off

illumination detected

function. And never

turn on the light.

1 means darkest.

99 means brightest.

100 means turn off

illumination detected

function. And always

turn on the light.

Notice: In none test

mode, only the

value in 1 to 99 will

enable the

illumination detected

function and

update the illumination

value.

5Operation

Mode 0 All

Operation mode. Using

bit to control.

Bit0: Reserve.

Bit1: 1 means test

mode, 0 means normal

mode.

Notice: This bit only

effect by the DIP Switch

setting to “customer

mode”, otherwise it

decides by DIP Switch

setting to Test or

Normal Mode.

Bit2: Disable the door/

window function.

(1:Disable, 0:Enable)

Bit3: Setting the

temperature scale.

0: Fahrenheit, 1:Celsius

Bit4: Disable the

illumination report

after event triggered.

(1:Disable, 0:Enable)

Bit5: Disable the

temperature report

after event triggered.

(1:Disable, 0:Enable)

Bit6: Reserve.

Bit7: Disable the back

key release into test

mode. (1:Disable,

0:Enable)

(*)

Multi-Sensor

Function

Switch

4All

Multisensor function

switch. Using bit

to control.

0All

Bit0: Disable magnetic

integrate illumination to

turn ON the lighting

nodes in the association

group 2.

(1:Disable, 0:Enable)

Bit1: Disable PIR

integrate Illumination to

turn ON the lighting

nodes in the association

group 2.

(1:Disable, 0:Enable)

1All

Bit2: Disable magnetic

integrate PIR to turn

ON the lighting nodes

in the association group

2. (1:Disable, 0:Enable)

(Default is Disable)

0All

Bit3: When Bit2 is 0

(Enable), Are the device

and the lighting in the

same room?

0: In the same room

(Default),

1: In the different room.

Notice: If this bit is 1,

it is recommended

also set the Bit1 to 1,

cause the PIR triggered,

doesn’t mean the

people in that room.

Bit4: Disable delay

5 seconds to turn

off the light, when

door/window closed.

(1:Disable, 0:Enable)

Bit5: Disable auto turn

off the light, after door/

window opened to turn

on the light. (1:Disable,

0:Enable)

Notice: If bit2 is zero,

this setting is useless.

Notice: If the

conﬁguration No.9 is

zero, this setting is

useless.

(*)

Customer

Function

4 All Customer function

switch, using bit control.

0 All

Bit1: Enable sending

motion OFF report.

(0:Disable, 1:Enable)

Note: Depends on

the Bit4, 0: Report

Notiﬁcation CC, Type:

0x07, Event: 0xFE

1: Sensor Binary

Report, Type: 0x0C,

Value: 0x00

1All Bit2: Enable PIR super

sensitivity mode.

(0:Disable, 1:Enable)

0All

Bit3: Disable send out

BASIC OFF after door

closed. (1:Disable,

0:Enable)

Bit4: Notiﬁcation Type,

0: Using Notiﬁcation

Report. 1: Using Sensor

Binary Report. Bit5:

Disable Multi CC in

auto report. (1:Disable,

0:Enable) Bit6: Disable

to report battery

state when the device

triggered. (1:Disable,

0:Enable)

PIR Re-

Detect

Interval Time 3 1~127

In the normal mode,

after the PIR motion

detected, setting

the re-detect time.

8 seconds per tick,

default tick is 3 (24

seconds). Setting

the suitable value to

prevent received the

trigger signal too

frequently. Also can

save the battery energy.

Notice: If this value

bigger than the

conﬁguration setting

NO. 9. There is a

period after the light

turned off and the PIR

not start detecting.

Turn Off

Light

Time 4 0~127

After turn on the

lighting, setting the

delay time to turn

off the lighting when

the PIR motion is not

detected. 8 seconds per

tick, default tick is 4 (32

seconds).

0 means never send

turn off light command.

10 Auto Report

Battery Time 12 0~127

The interval time for

auto report the battery

level. 0 means turn off

auto report battery.

The default value

is 12. The tick time

can setting by the

conﬁguration No.20.

Auto Report

Door/

Window

State Time

12 0~127

The interval time for

auto report the door/

window state. 0 means

turn off auto report

door/window state. The

default value is 12. The

tick time can setting

by the conﬁguration

No.20.

12 Auto Report

Illumination

Time 12 0~127

The interval time

for auto report the

illumination. 0 means

turn off auto report

illumination. The

default value is 12. The

tick time can setting

by the conﬁguration

No.20.

Auto Report

Temperature

Time 12 0~127 The interval time for a

20 Auto Report

Tick Interval 30 0 ~

0xFF

The interval time

for auto report each

tick. Setting this

conﬁguration will

effect conﬁguration

No.10, No.11, No.12

and No.13. Caution:

Setting to 0 means

turn off

all auto report function.

Temperature

Differential

Report 10 ~

0x7F

The temperature

differential to report.

0 means turn off this

function. The unit is

Fahrenheit. Enable this

function the device will

detect every minutes.

And when the

temperature is over 140

degree Fahrenheit, it

will continue report.

Enable this

functionality will cause

some issue please

see the detail in the

“Temperature Report”

section.

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Illumination

Differential

Report 00 ~

0x63

The illumination

differential to report.

0 means turn off this

function. The unit is

percentage. Enable this

function the device will

detect every minutes.

Enable this

functionality will cause

some issue please

see the detail in the

“Illumination Report”

section.

OVER THE AIR FIRMWARE UPDATE

The device supports the Z-Wave ﬁrmware update via OTA. Before

starting the procedure, please remove the front cover of the device.

Otherwise the hardware check will fail. Let the controller into the

ﬁrmware update mode, and then press the front tamper key once

to start the update. After completing the ﬁrmware download, LED

will start ﬂashing every 0.5 second. During this time, please don’t

remove the battery, otherwise it will cause the ﬁrmware failure,

and the device will stop functioning. After LED stops ﬂashing, it

is recommended that user powers up the device. Caution: After

battery removal, please wait about 30 seconds, and then re-install

the battery.

Z-WAVE COMMAND CLASSES

COMMAND_CLASS_CONFIGURATION

COMMAND_CLASS_VERSION

COMMAND_CLASS_SENSOR_BINARY_V2

COMMAND_CLASS_ASSOCIATION_V2

COMMAND_CLASS_MANUFACTURER_SPECIFIC_V2

COMMAND_CLASS_WAKE_UP_V2

COMMAND_CLASS_SENSOR_MULTILEVEL_V5

COMMAND_CLASS_BATTERY

COMMAND_CLASS_BASIC

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www.zipato.com

You can also ﬁnd answers in the Zipato Community at:

community.zipato.com

Zipato Support: [email protected]

LIMITED PRODUCT WARRANTY

GENERAL TERMS

Nothing in this Limited Product Warranty affects your statutory

rights as a consumer.

The Limited Product Warranty set forth below is given by Tri plus

grupa d.o.o. (Europe) (herein referred to as “ZIPATO”). This Limited

Product Warranty is only effective upon presentation of the proof

of purchase. Upon further request by ZIPATO, this warranty card

has to be presented, too.

EXCEPT AS EXPRESSLY SET FORTH IN THIS LIMITED WARRANTY,

ZIPATO MAKES NO OTHER WARRANTIES, EXPRESS OR IMPLIED,

INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY

AND FITNESS FOR A PARTICULAR PURPOSE. ZIPATO EXPRESSLY

DISCLAIMS ALL WARRANTIES NOT STATED IN THIS LIMITED

WARRANTY. ANY IMPLIED WARRANTIES THAT MAY BE IMPOSED

BY LAW ARE LIMITED IN DURATION TO THE LIMITED WARRANTY

PERIOD. TO THE EXTENT ALLOWED BY LOCAL LAW, THE

REMEDIES IN THIS WARRANTY STATEMENT ARE CUSTOMER’S

SOLE AND EXCLUSIVE REMEDIES AGAINST ZIPATO. THEY DO

NOT, HOWEVER, AFFECT OR RESTRICT THE RIGHTS YOU HAVE

AGAINST THE BUSINESS YOU BOUGHT A ZIPATO PRODUCT FROM.

IN NO EVENT WILL ZIPATO BE LIABLE FOR LOSS OF DATA OR FOR

INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL (INCLUDING

LOST PROFIT OR DATA), OR OTHER DAMAGE, WHETHER BASED

IN CONTRACT, TORT, OR OTHERWISE. HOWEVER, NOTHING

IN THIS AGREEMENT LIMITS ZIPATO’S LIABILITY TO YOU (I) IN

THE EVENT OF DEATH OR PERSONAL INJURY TO THE EXTENT

RESULTING FROM ZIPATO’S NEGLIGENCE, OR (II) TO THE EXTENT

RESULTING FROM ANY FRAUDULENT MISREPRESENTATION

ON THE PART OF ZIPATO, OR (III) TO THE EXTENT ARISING

UNDER PART 1 OF THE CONSUMER PROTECTION ACT 1987

OF THE UNITED KINGDOM. SOME STATES OR COUNTRIES DO

NOT ALLOW: (1) A DISCLAIMER OF IMPLIED WARRANTIES; (2)

A LIMITATION ON HOW LONG AN IMPLIED WARRANTY LASTS

OR THE EXCLUSION; OR (3) LIMITATION OF INCIDENTAL OR

CONSEQUENTIAL DAMAGES FOR CONSUMER PRODUCTS.

IN SUCH STATES OR COUNTRIES, SOME EXCLUSIONS OR

LIMITATIONS OF THIS LIMITED WARRANTY MAY NOT APPLY TO

YOU. THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL

RIGHTS. YOU MAY ALSO HAVE OTHER RIGHTS THAT MAY VARY

FROM STATE TO STATE OR FROM COUNTRY TO COUNTRY. YOU

ARE ADVISED TO CONSULT APPLICABLE STATE OR COUNTRY

LAWS FOR A FULL DETERMINATION OF YOUR RIGHTS.

This Limited Product Warranty applies to ZIPATO branded hardware

products (collectively referred to as “ZIPATO Hardware Products”)

sold by ZIPATO (Europe), its European subsidiaries, afﬁliates,

authorized resellers, or country distributors (collectively referred to

as “ZIPATO Resellers”) with this Limited Product Warranty.

The term “ZIPATO Hardware Product” is limited to the hardware

components and all its internal components including ﬁrmware.

The term “ZIPATO Hardware Product” DOES NOT include any

software applications or programs.

GEOGRAPHICAL SCOPE OF THE LIMITED

PRODUCT WARRANTY

This Limited Product Warranty is applicable to Hardware Products

sold by Zipato Resellers in all countries listed at the beginning of

this document under the heading “Countries in which this ZIPATO

Limited Product Warranty applies”. The Limited Product Warranty

will be honored in any country where ZIPATO or its authorized service

providers offer warranty service subject to the terms and conditions

set forth in this Limited Product Warranty. However, warranty

service availability and response times may vary from country to

country and may also be subject to registration requirements.

LIMITATION OF PRODUCT WARRANTY

ZIPATO warrants that the products described below under

normal use are free from material defects in materials and

workmanship during the Limited Product Warranty Period set

forth below (“Limited Product Warranty Period”), if the product is

used and serviced in accordance with the user manual and other

documentation provided to the purchaser at the time of purchase

(or as amended from time to time).

ZIPATO does not warrant that the products will operate

uninterrupted or error-free or that all deﬁciencies, errors, defects

or non-conformities will be corrected.

This warranty shall not apply to problems resulting from: (a)

unauthorized alterations or attachments; (b) negligence, abuse

or misuse, including failure to operate the product in accordance

with speciﬁcations or interface requirements; (c) improper

handling; (d) failure of goods or services not obtained from ZIPATO

or not subject to a then-effective ZIPATO warranty or maintenance

agreement; (e) improper use or storage; or (f) ﬁre, water, acts of

God or other catastrophic events. This warranty shall also not

apply to any particular product if any ZIPATO serial number has

been removed or defaced in any way.

ZIPATO IS NOT RESPONSIBLE FOR DAMAGE THAT OCCURS AS A

RESULT OF YOUR FAILURE TO FOLLOW THE INSTRUCTIONS FOR

THE ZIPATO HARDWARE PRODUCT.

LIMITED PRODUCT WARRANTY PERIOD

The Limited Product Warranty Period starts on the date of

purchase from ZIPATO. Your dated sales or delivery receipt,

showing the date of purchase of the product, is your proof of the

purchase date. You may be required to provide proof of purchase

as a condition of receiving warranty service. You are entitled to

warranty service according to the terms and conditions of this

document if a repair to your ZIPATO branded hardware is required

within the Limited Product Warranty Period.

[Other than in respect of products for domestic use (in particular

those listed in the ﬁrst and last boxes in the table below), this

Limited Product Warranty extends only to the original end user

purchaser of this ZIPATO Hardware Product and is not transferable

to anyone who obtains ownership of the ZIPATO Hardware Product

from the original end-user purchaser.

PRODUCT WARRANTY PERIOD TABLE

PRODUCT TYPE Multisensor Quad

PRODUCT WARRANTY

PERIOD One (1) year

IMPORTANT

The content of “Product Type” listed above is subject to change;

please refer to the www.zipato.com for latest update.

PERFORMANCE OF THE LIMITED

PRODUCT WARRANTY

If a product defect occurs, ZIPATO’s sole obligation shall be to

repair or replace any defective Zipato Hardware Product free of

charge provided it is returned to an Authorized ZIPATO Service

Centre during the Limited Warranty Period. Such repair or

replacement will be rendered by ZIPATO at an Authorized ZIPATO

Service Centre. All component parts or hardware products that

are replaced under this Limited Product Warranty become the

property of ZIPATO. The replacement part or product takes on the

remaining Limited Warranty Period of the replaced part or product.

The replacement product need not be new or of an identical make,

model or part; ZIPATO may in its discretion replace the defective

product (or any part thereof) with any reconditioned equivalent (or

superior) product in all material respects to the defective product.

WARRANTOR

Tri plus grupa d.o.o.

Banjavciceva 11

10 000 Zagreb

CROATIA

TEL +385 (0)1 4004 404 FAX +385 (0)1 4004 405

DECLARATION OF CONFORMITY

The manufacturer Tri plus grupa d.o.o declares under our sole

responsibility that the product:

Marketing model: Multisensor Quad

Regulatory model: ph-psm02

Trade/Brand name: Zipato

is in conformity with the Low Voltage Directive 2006/95/EC, EMC

Directive 2004/108/EC, R&TTE Directive 1995/5/EC and carries the

CE marking accordingly.

The following harmonized standards were applied:

R&TTE (1995/5/EC)

EN 300 220-1: V2.4.1

EN 300 220-2: V2.4.1

EMC (2004/108/EC)

EN 301 489-1: V1.9.2

EN 301 489-3: V1.6.1

LVD (2006/95/EC)

EN 60950-1:2006 + A11:2009 + A1:2010 + A12:2011

Changes or modiﬁcations not expressly approved by Tri plus grupa

d.o.o. for compliance could void the user’s authority to operate the

equipment.

THIS DEVICE COMPLIES WITH PART 15 OF THE FCC RULES.

Operation is subject to the following two conditions:

1 | this device may not cause harmful interference, and

2 | this device must accept any interference received, including

interference that may cause undesired operation.

NOTE: Changes or modiﬁcations not expressly approved by Zipato

for compliance could void the user’s authority to operate the

equipment. This equipment has been tested and found to comply with

the limits for a Class B digital device, pursuant to Part 15 of the FCC

Rules. These limits are designed to provide reasonable protection

against harmful interference in a residential installation. This

equipment generates, uses and can radiate radio frequency energy

and, if not installed and used in accordance with the instructions, may

cause harmful interference to radio communications.

However, there is no guarantee that interference will not occur in

a particular installation. If this equipment does cause harmful

interference to radio or television reception, which can be

determined by turning the equipment off and on, the user is

encouraged to try to correct the interference by one or more of the

following measures:

Reorient or relocate the receiving antenna.

Increase the separation between the equipment and receiver.

Connect the equipment into an outlet on a circuit different from

that to which the receiver is connected.

Consult the dealer or an experienced radio/TV technician for help.

DISPOSING AND RECYCLING YOUR PRODUCT

When it reaches end of life, dispose of the product according to

your local enviromental laws, guidelines and regulations.

BATTERY DISPOSAL

Dispose of batteries according to your local enviromental laws,

guidelines and regulations.

This symbol on the product or packaging means that according

to local laws and regulations needs to be disposed of separately

from household waste and sent to recycling because it contains

electronic components. Once this product has reached the end

of its life, please take it to a collection point (recycle facilites)

designated by your local authorities, some will accept your

product for free or simply drop it off at your Zipato re-seller store.

By recycling the product and its packaging in this manner you

help to conserve the environment and protect human health. At

Zipato, we understand and are committed to reducing any impact

our operations and products may have on the environment. To

minimize this impact Zipato designs and builds its products to be

as environmentally friendly as possible, by using recyclable, low

toxic materials in both products and packaging.

No part of this manual may be reproduced or transmitted in any form

without the expressed, written permission of Tri plus grupa d.o.o.

make your home smart www.zipato.com make your home smart www.zipato.com 04

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