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Quick Start

USB Modem

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USB MODEM

This Quick Start describes USB modem installation for

Windows®,Macintosh®and Linux systems.

Quick Start

Make sure you have the following:

USB modem with built-in USB cable

Phone cord

CD

Windows Me and 98 users: Please go to page 7.

Macintosh users: Please go to page 9.

Linux users: Please go to page 14.

To install and connect on Windows Vista, XP, 2000

First, install the software

1Your computer should be turned on. Close any applications

you have running.

2Insert the CD that came with your modem into your CD or

DVD drive.

Windows Vista:

If the AutoPlay dialog box appears, click Run Setup.exe.

If the User Account Control dialog box appears, select

Allow.

The CD should start automatically after a few seconds and

display an installation screen. If the CD does not start

automatically, on your desktop select Computer or My

Computer and double-click your CD or DVD drive icon.

3When the installation screen appears, select your language.

4On the V. 92 Modems menu, click Install Modem Drivers

and then USB Drivers.

5The installation program begins.

Windows Vista: If a message appears saying that

Windows can't verify the publisher of this driver software,

click Install this driver software anyway.

Windows XP: If you message appears saying that the

software has not passed the Windows logo test, click

Continue Anyway.

Windows 2000: You may see a dialog box stating that the

Digital Signature was not found. You can safely ignore this

message and click Yes.

6When the USB Modem drivers are now installed dialog

box appears, click OK to install the NetWaiting Modem on

Hold application, which will let you take a phone call while

you are online. See page 6 below for more information on

NetWaiting.

7When the Netwaiting InstallShield Wizard dialog box

appears, click Next and follow the prompts.

8At the NetWaiting InstallShield Wizard Complete dialog

box, leave the two check boxes unselected and click Finish.

9At the Modem Installation menu, click Main Menu, and

then Exit. Remove the installation CD and shut down your

computer.

Next, connect the modem to your computer

1Your computer should be shut down.

2Make a note of the modem's serial number, which is located

on the bottom of the modem case, just under the barcode.

3Connect the cable end of the modem to any USB port on

your computer.

4Turn your computer back on.

5Windows Vista: In the Windows needs to install driver

software for your USB modem message box, select Locate

and install . . .

Windows XP: At the Found New Hardware Wizard dialog

box, select Install the software automatically, click Next,

and follow the prompts. You may see a message regarding

Windows logo testing. You can safely disregard the

message and click Continue Anyway.

Windows 2000: You may see a dialog box stating that the

Digital Signature was not found. You can safely ignore this

message and click Yes.

6Windows Vista:

In the User Account Control message box, click Continue.

Windows XP:

In the Completing the Found New Hardware Wizard

dialog box, click Finish.

A popup notification messsage tells you that your new

hardware is successfully installed.

7Connect the supplied phone cord to the phone jack on the

modem. Plug the other end of the cord into the wall jack just

as you would a telephone.

Finally, confirm that the installation was successful

1Open Control Panel (Vista: select Printers and Other

Hardware) and double-click the Phone and Modem

Options icon.

2Enter your Location information and then click the

Modems tab.

3On the Modems tab, where you see that the USB modem is

installed, click the Properties button.

4In the USB Modem Properties dialog box, click the Modem

tab and verify that the Maximum Port Speed is set to

115,200.

5On the Modem or Diagnostics tab click Query Modem.

You will see a list of AT commands and responses,

indicating that your modem is properly connected.

That's it! Your installation is complete.

Now go to If Your PC Already Had a Modem on the following

page.

Important—If Your PC Already Had a Modem

You must redirect your application software so that it recognizes

your new modem.

•America Online 9.0 users: On the AOL Sign on screen, click

the Connect Options button. On the Connect Options dialog

box, select Advanced Settings. On the Advanced Settings

dialog box, click the Modems tab, and then, in the list of

modems, select your new USB Modem. Click Close to exit.

•Windows Vista users: Select Start→Control Panel→

Network and Sharing Center→Manage Network

Connections→Dial-up Connection→Properties. In the

Connect using box make sure that your new USB modem is

selected.

•Windows XP and 2000 users: Select Start→(Windows 2000:

Settings)→Control Panel→Network Connections→Dial-

up Connection→Properties. In the Connect using box

make sure that your new USB modem is selected.

Taking a phone call while you're online

Windows Vista, XP and 2000 users: Your modem includes the

NetWaiting™ Modem-on-Hold™ program, which notifies you

when you have an incoming telephone call and lets you put your

Internet connection on hold while you take the call. Netwaiting is

installed automatically as part of your modem software

installation.

Note: If you want to use Modem-on-Hold, your Internet Service

Provider (ISP) must support the V.92 dial-up modem standard.

You can contact your ISP if you are unsure about this support.

Also, you must have Call Waiting/Caller ID service from your

telephone company to use the modem’s Call Waiting/Caller ID

feature.

From now on, if someone calls while you are online, the

NetWaiting box appears on your computer screen, offering three

choices.

•Click the green OK icon to place your Internet connection on

hold and accept the call.

•Click the yellow Disconnect icon to disconnect from the

Internet and accept the call .

•Click the red Xicon to reject the call and remain connected

to the Internet.

For more details about NetWaiting, please refer to the program's

built-in help.

Fax software and additional applications

The modem CD includes software that lets Windows Vista, XP

and 2000 users send, receive, and schedule faxes. The software

will also let you set up FaxBack, sometimes called Fax on

Demand, and issue fax broadcasts. There are, in addition, bonus

communications applications.

Installing and connecting on Windows Me and 98SE

First, install the software

1Your computer should be turned on. Close any applications

you have running.

2Insert the CD that came with your modem into your CD

drive.

The CD should start automatically after a few seconds and

display an installation screen. If the CD does not start

automatically, on your desktop select My Computer and

double-click your CD drive icon.

3When the installation screen appears, select your language.

4On the V. 92 Modems menu, click Install Modem Drivers

and then USB Drivers.

5The installation program begins. Click Next or OK and follow

the on-screen instructions.

Windows Me: You may see a dialog box stating that the

Digital Signature was not found. You can safely ignore

this message and click Yes.

6When the installation is complete, follow these steps:

•Click Finish.

•On the Modem Installation menu, click Main Menu,

and then Exit. (If the menu is minimized, click the USB

modem button on the taskbar to display the menu.)

•Remove the installation CD.

•Shut down your computer.

Next, connect the modem to your computer

Your computer should be shut down.

1Connect the cable end of the modem to any USB port on

your computer.

2Turn your computer back on.

3Windows will install the hardware on your system.

Windows 98: A message appears indicating that

Windows is installing software for the V92 USB

Faxmodem.

4Connect the supplied phone cord to the phone jack on the

modem. Plug the other end of the cord into the wall jack just

as you would a telephone.

Finally, confirm a successful installation

Your computer should be turned on.

1Open Control Panel and double-click the Phone and

Modem Options or the Modems icon.

2If prompted, enter your Location Information and then click

the Modems tab.

3In the Modems Properties dialog box, click the entry for

your modem and then click Properties.

4Click the Diagnostics or Modem tab and then click More

info or Query Modem. You will see a list of AT commands

and responses, indicating that your modem is properly

connected.

5Click OK or Close twice to exit.

That's it! Your installation is complete. If your PC had a modem

already installed, please read the following note.

Important—If Your PC Already Had a Modem

You must redirect your application software so that it recognizes

your new modem.

•America Online 9.0 users: On the AOL Sign on screen, click

the Connect Options button. On the Connect Options dialog

box, select Advanced Settings. On the Advanced Settings

dialog box, click the Modems tab, and then, in the list of

modems, select your new USB Modem. Click Close to exit.

•Dial-up Networking users: From your computer’s desktop,

double-click My Computer and then Dial-up Networking.

Double-click the Make New Connection icon, select your

new modem from the drop-down list, and follow the prompts.

Installing the modem on a Macintosh

If you have Mac OS X, continue below.

If you have Mac OS 9, please go to page 12.

Install the Modem Script File

1Your computer should be on. Double-click your hard drive

icon, open the Library folder and then the Modem Scripts

folder.

2Insert the modem CD into your CD-ROM drive and open it

by double-clicking its icon.

3Open the Mac folder and drag the Universal (115k) file into

the Modem Scripts folder on your hard drive.

4Close all open windows.

Next, connect the modem to your computer

1Connect the cable end of the modem to any USB port on

your computer.

2Connect the phone jack on the modem to the supplied

phone cord, and plug the other end of the cord into the wall

telephone jack.

Configure the modem

1On the Dock, select System Preferences and then Network

to display the Network dialog box.

2In the New Port Detected message box, click OK.

3In the Network dialog box, open the Show list and select

USB Modem.

4On the PPP tab, enter the information that your Internet

Service Provider (ISP) has given to you.

5If your ISP has given you TCP/IP or Proxies information,

open those tabs and enter the information.

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