- The batteries are only a backup power source and are not recommended for use as the
main power supply
- No part of the device may be replaced or repaired by the user (except batteries)
WARRANTY
This Limited Warranty applies to physical goods, and only for physical goods, purchased
from Zooz (the "Physical Goods").
What does this limited warranty cover?
This Limited Warranty covers any defects in material or workmanship under normal use
according to instructions from the User Manual during the Warranty Period. Warranty
coverage applies to purchases made from authorized dealers only. See full list of Zooz
distributors here: getzooz.com/buy
During the Warranty Period, Zooz will repair or replace, at no charge, products or parts of a
product that prove defective because of improper material or workmanship, under normal
use and recommended maintenance. Zooz does not assume the cost of return shipping for
warranty service.
How long does the coverage last?
The Warranty Period for Physical Goods purchased from Zooz is 12 months from the date
you purchased this product.
What does this limited warranty not cover?
This Limited Warranty does not cover any problem that is caused by:
- conditions, malfunctions or damage not resulting from defects in material or workmanship
- improper handling or installation of the product
The warranty does not cover purchases from unauthorized dealers or second-hand sources.
The warranty does not cover return shipping cost for warranty service.
What do you have to do?
To obtain warranty service, please contact us to determine the problem and offer a quick
solution for you: warranty@getzooz.com
You may also get in touch with the reseller of the product directly to return or replace the
product within 30 days of purchase or within applicable reseller’s returns period.
IN NO EVENT SHALL ZOOZ OR ITS SUBSIDIARIES AND AFFILIATES BE LIABLE FOR ANY
INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES, OR DAMAGES
FOR LOSS OF PROFITS, REVENUE, OR USE INCURRED BY CUSTOMER OR ANY THIRD PARTY,
WHETHER IN AN ACTION IN CONTRACT, OR OTHERWISE EVEN IF ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES. ZOOZ'S LIABILITY AND CUSTOMER'S EXCLUSIVE REMEDY
FOR ANY CAUSE OF ACTION ARISING IN CONNECTION WITH THIS AGREEMENT OR THE SALE
OR USE OF THE PRODUCTS, WHETHER BASED ON NEGLIGENCE, STRICT LIABILITY, BREACH OF
WARRANTY, BREACH OF AGREEMENT, OR EQUITABLE PRINCIPLES, IS EXPRESSLY LIMITED TO,
AT ZOOZ'S OPTION, REPLACEMENT OF, OR REPAYMENT OF THE PURCHASE PRICE FOR THAT
