Aastra DBC 425 Handbuch

DIRECTIONS FOR USE

DIRECTIONS FOR USE14/1553-A NF 901 54E20091104

DBC 425 with SIP for MX-ONE

QTORWULHFTero SilvennoinenQCHAAUGEBCBES/DDC

14/1553-ANF 901 54 Uen E 2009-11-04 2

Disclaimer

No part of this document may be reproduced in any form without the

written permission of the copyright owner.

The contents of this document are subject to revision without notice due

to continued progress in methodology, design and manufacturing.

Aastra shall have no liability for any error or damage of any kind resulting

from the use of this document.

Abstract

DBC 425 WITH SIP FOR MX-ONE

314/1553-ANF 901 54 Uen E 2009-11-04

1 Important Safety Instructions and

Introduction

IMPORTANT SAFETY INSTRUCTIONS (ENGLISH)

When using your telephone equipment, basic safety precautions should

always be followed to reduce the risk of fire, electric shock and injury to

persons, including the following:

• Do not use this product near water, for example, near a bath tub,

wash bowl, kitchen sink or laundry tub, in a wet basement or near

a swimming pool.

• Avoid using a telephone (other than a cordless type) during an elec-

trical storm. There may be a remote risk of electric shock from light-

ning.

• Do not use the telephone to report a gas leak in the vicinity of the

leak.

• Use only the power cord indicated in this manual.

SAVE THESE INSTRUCTIONS

IMPORTANTES MESURES DE SÉCURITÉ (FRANÇAIS)

Certaines mesures de sécurité doivent être prises pendant l’utilisation

de matérial téléphonique afin de réduire les risques d’incendie, de choc

électrique et de blessures. En voici quelquesunes:

• Ne pas utiliser l’appareil près de l’eau, p.ex., près d’une bagnoire,

d’un lavabo, d’un évier de cuisine, d’un bac à laver, dans un

sous-sol humide ou près d’une piscine.

• Éviter d’utiliser le téléphone (sauf s’il s’agit d’un appareil sans fil)

pendant un orage électrique. Ceci peut présenter un risque de choc

électrique causé par la foudre.

• Ne pas utiliser l’appareil téléphonique pour signaler une fuite de

gaz s’il est situé près de la fuite.

• Utiliser seulement le cordon d’alimentation indiqué dans ce

manuel.

CONSERVER CES INSTRUCTIONS

INTRODUCTION

These directions for use describe the user procedures to handle the

features available for the DBC 425 02 telephones with the SIP-protocol

when the telephones are used with MX-ONE Telephony Server. To

14/1553-ANF 901 54 Uen E 2009-11-04 4

IMPORTANT SAFETY INSTRUCTIONS AND INTRODUCTION

know if the telephone is using the SIP protocol, see chapter 10.2

Checking the protocol.

All the procedures, suffix digits, tone messages and times used in this

document are according to the standard application system.

Not all exchanges are equipped with all features. By categorization, it is

possible to vary the number of features assigned to each individual

extension. This can affect the display information. The person (depart-

ment) responsible for telecommunications in your organization will

inform you which features that have been assigned to you.

The telephones support Dynamic Host Configuration Protocol (DHCP)

for determination of IP addresses.

* * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *

This telephone can be used without lifting the handset.

When stated Lift the handset before dialing a procedure or a telephone

number you can dial directly without lifting the handset.

For more information,see chapter 2.16 Loudspeaker and Headset Func-

tions.

For more information,see chapter 15 Miscellaneous.

* * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *

DBC 425 WITH SIP FOR MX-ONE

514/1553-ANF 901 54 Uen E 2009-11-04

2 Telephone DBC 425 02

2.1 DBC 425 02

Figure 1: DBC 425 02

The telephone has a graphical display with backlit which corresponds

approximately to 6 rows of 50 characters. However the number of rows

and characters per row are dependant of the character size and the font.

The telephone has a handsfree and a headset function.

Most of the functions assigned to the function keys in the figure (Call-

back, Conference and so on) can be moved and/or removed, except the

Line/Hold key that is fixed. The placing of the function keys, as shown

in the figure above, is the default setting, but can be changed by the

system administrator.

Dialog 4425 IP Vision

Callback

Conference

Follow-me

Call Waiting

Message

Intrusion

Line 2

Line / Hold

Call Pickup

Callback

Conference

Follow-me

Call Waiting

Message

Intrusion

Line 2

Line / Hold

Call Pickup

Transfer

Dialog 4425 IP Vision

14/1553-ANF 901 54 Uen E 2009-11-04 6

TELEPHONE DBC 425 02

2.2 Key Functions for DBC 425 02

The key functions are:

Table 1 Key Functions for DBC 425

CThe Clear key is used to disconnect or transfer a

call.

Callback The Callback key is used to activate call back at

busy or no answer.

Call Pickup The Call Pickup key is used to answer a call

from another telephone, see chapter 3.5

Individual Call Pick-up.

Call Waiting The Call Waiting key is used to activate call

waiting to a busy extension, see chapter 5.2 Call

waiting.

Conference The Conference key is used to initiate a

conference, see section 5.3 Conference.

Follow-me The Follow-me key indicates activation and

deactivation of follow-me and absence

information.

Function keys There are 19 Function keys with a lamp that

can be used for programming of

Dial-by-Function key.

The Headset key is used for headset

connection. By pressing and holding it down for

4 seconds the headset preset mode is activated

1). To deactivate, see Speaker key.

Intrusion The Intrusion key is used to activate intrusion to

a busy extension, see chapter 5.6 Intrusion.

Line/Hold The Line/Hold key is used for initiating and

receiving calls.

Line 2 Is only used when the telephone is used in a call

center solution with Solidus eCare.

The Line 2 key indicates that there is a second

call, but it is not possible to handle the call by

pressing the key. The call handling is done from

the call center agent's PC.

DBC 425 WITH SIP FOR MX-ONE

714/1553-ANF 901 54 Uen E 2009-11-04

Message The Message key lamp indicates that you have

a message.

The Mute key is used to interrupt the speech

connection. When the Mute key has been

pressed you can confer and the connected party

will not hear. By pressing it in idle or ringing state

the silent ringing is activated. Any key pressing

will deactivate the silent ringing again.

The Speaker key is used for hands-free

connection. By pressing and holding it down for

4 seconds, the loudspeaker preset mode is

activated 1). To deactivate, see Headset key.

Navigation keys The Navigation keys are used to navigate in

the top of the menu bar:

Navigation one position to the left.

In Web the key is used to go to the previous

page.

Navigation to the home (idle) menu. If the key is

pressed for two seconds, you always go to the

home (idle) menu regardless of which menu you

are in.

In Web: if you press this key for a short while,

you will return to the WAP home page.

Navigation one position to the right.

Soft keys F1-F4 The Soft keys are used to access different

features (the feature changes with the traffic

state).

Transfer The Transfer key is used to transfer a call that is

on hold to another party. See chapter 5.14

Transfer.

The Volume keys control the volume for

incoming speech (handset, headset and

loudspeaker) and the ring volume. The + key

increases the level and the - key decreases the

level.

14/1553-ANF 901 54 Uen E 2009-11-04 8

TELEPHONE DBC 425 02

2.3 Extra Key Panel DBY 419 01

Figure 2: DBY 419 01

A maximum of 4 extra key panels can be connected to the DBC 425.

Each key panel has 17 programmable keys that can be used as

Dial-by-function keys.

2.4 Power Feeding

The telephone is fed by an external 24 V AC/AC adapter or alternatively

through the IP network (LAN) from a power hub. The power must be

connected to the telephone before any use. See installation instructions

for DBC 425.

The telephone does not work at power failure.

DBC 425 WITH SIP FOR MX-ONE

914/1553-ANF 901 54 Uen E 2009-11-04

2.5 Connecting the Telephone

Connect the headset, the power, and the LAN cable, see Figure 3.

Figure 3: Connecting the telephone

If a headset will be used, connect it according to Figure 3.

If your PC will use the same LAN outlet as your telephone, connect the

PC as shown in Figure 3.

2.6 Starting the Telephone

Make sure that the telephone is connected to the IP network (LAN).

After connecting the power, the mute lamp is lit after around 5 seconds.

After another 10 seconds the lamp is switched off.

2.6.1 LAN Authentication

The telephone conforms to the 802.1x standard for LAN authentication.

If this function is implemented on the LAN, the telephone must be

authenticated before it can be used.

14/1553-ANF 901 54 Uen E 2009-11-04 10

TELEPHONE DBC 425 02

The user must enter a valid user identity and password to gain access to

the LAN, see the following figure:

Figure 4:

After the user identity has been entered and Log on (F4) has been

selected, the user must also enter the password.

If the log on is accepted the telephone will proceed with the normal start

up sequence. If the log on fails, the following menu will be shown for a

few seconds and then the telephone will show the log on menu again:

Figure 5:

After submitting the password a second time (after failing the first log on),

there may be a delay for up to one minute.

2.6.2 Start the Telephone, Normal Case

The telephone display shows the following:

Figure 6:

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