Accu-Chek Performa Connect Bedienungsanleitung

Experience what’s possible

Accu-Chek®Meter Guide

Accu-Chek Mobile 3

Getting Started Guide 4-6

Error Messages 7-9

Accu-Chek Performa 10

Getting Started Guide 11-12

Error Messages 13

Accu-Chek Performa Nano 14

Getting Started Guide 15-16

Error Messages 17

Accu-Chek Active 18

Getting Started Guide 19-21

Error Messages 22-23

Accu-Chek Lancing System 24

Getting Started Guide − Accu-Chek Multiclix 25-27

Getting Started Guide − Accu-Chek Softclix 28-29

Tips for gentle blood sampling 30

Enquiry Details 31

Notes

Contents

2 3

1. Starting to use the Accu-Chek Mobile system

Getting Started Guide - Accu-Chek®Mobile

www.accu-chek.com.au

Accu-Chek Enquiry Line: 1800 251 816

Mobile

Accu-Chek®Mobile

Open the tip cover Acompletely as far

as it will go. Only then will you be able

to open the cassette compartment and

insert the test cassette.

Push the slide button Bupwards. This

opens the cassette compartment cover.

Remove a new test cassette Cfrom

the packaging. Insert the test cassette

into the meter. Close the cassette com-

partment cover and the tip cover.

Pull the protective strip of the battery D

backwards out of the meter to activate

the batteries. Remove the protective

ﬁlm from the display.

Press the button Efor about

2 seconds until the meter turns on.

Use the buttons to select the

language F.

Press the button to set the

desired language G.

Press the button to conﬁrm the

selected language H.

kim_manual_0090

kim_manual_0280

kim_manual_0180

kim_manual_0240

2. 3. 4.

If you have set the wrong language by mistake, you may not be able to read the menus any more. You can nevertheless change the language. The instructions can be found in Chapter 5.2 of the

User’s Manual under the section Correcting a wrongly set language.

4 5

Remove the rotatable cap for setting the

penetration depth A.

Place the cap Cback on again.Insert a new lancet drum B(white end

ﬁrst). You now have 6 new and sterile

lancets at your disposal.

Rotate the cap Dof the ﬁnger pricker

until the desired penetration depth is

level with the indicator. Start with a

medium penetration depth such as 3.

kim_manual_0390

kim_manual_0400

kim_manual_0410

kim_manual_0430

1. 2. 3. 4.

Apply the blood drop to the centre of the

test area C. Touch the test area gently

because the blood is immediately drawn

up when contact is made.

Read the test result and close the tip

cover D. The meter automatically

turns off.

Open the tip cover A. The meter

automatically turns on.

Press the ﬁnger pricker ﬁrmly against

the selected puncture site. Then press

the release button Ball the way down

to obtain a blood drop.

kim_manual_0580_gekippt

kim_manual_0090

kim_manual_0130_5-9mmol

Getting Started Guide - Accu-Chek®Mobile

3. Performing a blood glucose test

2. Preparing the lancing device

Getting Started Guide - Accu-Chek®Mobile

Push the lever at the side of the ﬁnger

pricker as far as it will go in direction

1and then back again in direction 2

to load a new lancet.

You can tell that a lancet drum has been

used because it has a red line visible

on the white portion. Used lancet drums

cannot be reused.

kim_manual_0440

New

lancet drum

Used

lancet drum

Red line

4. Loading a new lancet

5. What you need to know

Wash your hands with warm water

and soap. Dry your hands well before

obtaining blood.

 When you are ready to do a

test and the meter displays

Apply drop, ensure that you apply

the blood drop to the test area

immediately. Note that liquid

can evaporate quickly from the

tiny drop of blood increasing

the concentration of glucose

signicantly.

 Touch the test area gently when

applying blood. Do not press the

test area onto the nger and do

not spread the blood drop.

Use a small, fresh, well-formed blood

drop for each blood glucose test and

apply it to the centre of the test area on

the cassette.

Blood drop that is well-formed

Blood drop that has spread

6 7

The test area has drawn up too

little blood or control solution.

Repeat the test with a larger

amount of blood or control

solution.

Remove the dirt from the inside

of the cassette tip.

Press (Continue) if you

want to go directly to

the Clean menu.

• Your blood glucose value may be very low.

If the way you feel agrees with a very low blood glucose value, immediately

follow the relevant instructions given by your healthcare professional.

Repeat the test afterwards.

• A meter error has occurred.

If the error message is still displayed after turning the meter on again, please

Contact the Accu-Chek Enquiry Line on 1800 251 816.

Error Messages - Accu-Chek®Mobile

There is no test cassette in

the meter.

Insert a new test cassette in

the meter.

Error Messages - Accu-Chek®Mobile

Error messages

The following pages describe all error

messages and how they can be remedied.

If an error message appears, follow the

instructions on the display.

If error messages occur frequently, contact

your customer support and service centre

If your meter has been dropped, that can

also lead to error messages. In this case, you

should also contact your customer support

and service centre

Contact the Accu-Chek Enquiry Line on

1800 251 816.

The use by period or use by date

of the test cassette is exceeded.

Insert a new test cassette in

the meter.

This message appears if you start

a test and all test areas in the test

cassette have been used.

Insert a new test cassette in

the meter.

Remove the test cassette from

the meter and re-insert it.

Insert a new test cassette in

the meter.

Insert a test cassette suitable

for this meter type.

8 9

www.accu-chek.com.au

Accu-Chek Enquiry Line: 1800 251 816

Performa

Accu-Chek®Performa

Move into the shade or shield

the meter with your body,

for example.

Repeat the test.

Move to a place where the

ambient temperature is not

higher than +40 °C and wait

for the temperature of the

meter to adjust to this temperature.

Do not apply blood or control

solution to the test area until the

prompt apply drop is displayed.

Repeat the test.

Insert two new batteries.

Move to a place where the

ambient temperature is at

least +10 °C and wait for the

temperature of the meter to

adjust to this temperature.

Error Messages - Accu-Chek®Mobile

If the error message is displayed

after turning the meter on again:

Contact the Accu-Chek Enquiry Line on 1800 251 816.

10 11

Getting Started Guide - Accu-Chek®Performa

3. Perform a Blood Glucose Test

1-3.

• Wash and dry your hands.

• Prepare the lancing device.

• Take one test strip from the container.

Close the container tightly.

Touch the blood drop to the front edge of

the yellow window of the test strip. Do not

put blood on top of the test strip.

After your result appears, discard the used

test strip.

Insert the test strip into the meter in the

direction of the arrows. The meter turns on.

Make sure the code number on the display

matches the code number on the test strip

container. If you miss seeing the code

number, take the test strip out and reinsert it

into the meter.

When the blood drop symbol

flashes, obtain a blood drop

from your fingertip.

To test using blood from

alternative sites, refer to your

Owner’s Booklet.

When you see flash, you

have enough blood in the

test strip.

4. 5. 6.

7. 8. 10.9.

Gently squeeze your finger to assist the flow

of blood. This helps you get a blood drop.

Getting Started Guide - Accu-Chek®Performa

CHANGE THE CODE CHIP EVERY TIME

YOU OPEN A NEW BOX OF TEST STRIPS.

Make sure the meter is off. Turn the meter

over. Turn the code chip over so that the

code number faces away from you, then

push it into the code chip slot until it stops.

Press and release to turn

on the meter. The time and

date appear on the display.

“Set-up” and the hour ﬂash.

Repeat steps 2 and 3 to set the minutes, am/pm, day, month, and

year. The flashing field is the one you are changing.

Press and release or to decrease or

increase the hour. Press and hold or

to scroll faster.

Press and release to set the hour.

The minutes flash.

Once you set the year, press and hold

until

the flashing test strip symbol appears.

1. Insert the Code Chip 2. Adjust the Time and Date – First Time Use

1. 1. 2.

decrease increase

Note: Your new meter comes with the battery installed and a preset time and date. You may

need to change the time to your time zone. Having the correct time and date is important if

you use the meter’s memory or if you want to download your results to a computer.

12 13

www.accu-chek.com.au

Accu-Chek Enquiry Line: 1800 251 816

Performa Nano

Accu-Chek®Performa Nano

If the error message continues, please call Roche

Error Messages - Accu-Chek®Performa

= The test strip is damaged. Remove the test

strip and reinsert it, or replace it if damaged.

Or the code chip is incorrect. Turn off the

meter and insert a new code chip. If the

message reappears, call Roche.

= Not enough blood or control solution was

drawn into the test strip for measurement

or was applied after the test has started.

Discard the test strip and repeat the test.

= An electronic error occurred or, in rare

cases, a used test strip was removed and

reinserted. Turn the meter off and on or take

the battery out for 20 seconds and reinsert

it. Perform a blood glucose or control test.

If the problem persists, call Roche.

= The temperature is above or below the

proper range for the meter. Refer to the test

strip package insert for system operating

conditions. Move to an area with the

appropriate conditions, wait 5 minutes, and

repeat the test. Do not artificially heat or

cool the meter.

= The battery is almost out of power.

Change the battery now.

= The time and date settings may be incorrect.

Make sure the time and date are correct and

adjust, if necessary.

= The code chip is from an expired lot of test

strips. Ensure the code chip number matches

the code number on the test strip container.

Make sure the time and date in the meter

are correct.

= Blood or control solution was applied to

the test strip before the flashing blood drop

symbol appeared on the display. Discard the

test strip and repeat the test.

= The code chip is incorrect. Turn off the

meter and insert a new code chip. If this

does not fix the problem, call Roche.

= Your blood glucose may be extremely

high or a meter or test strip error has

occurred. If this confirms how you feel,

contact your healthcare professional

immediately. If it does not confirm how

you feel, repeat the test and refer to

Chapter 2 “Unusual Test Results,” in the

Owner’s Booklet. If this does not confirm

how you feel, perform a control test with

your control solution and a new test strip.

If the control result is within the acceptable

range, review the proper testing procedure

and repeat your blood glucose test with a

new test strip. If the E-3 code still appears

for your blood glucose test, your blood

glucose result may be extremely high

and above the system’s reading range.

Contact your healthcare professional

immediately. If the control result is not

within the acceptable range, see Chapter 4

“Understanding Out-of-Range Control Test

Results,” in the Owner’s Booklet.

14 15

Getting Started Guide - Accu-Chek®Performa

3. Perform a Blood Glucose Test

1-3.

• Wash and dry your hands.

• Prepare the lancing device.

• Take one test strip from the test strip

container. Close the container tightly.

Gently squeeze your finger to assist the flow

of blood. This helps you get a blood drop.

Touch the blood drop to the front edge of

the yellow window of the test strip. Do not

put blood on top of the test strip.

After your result appears, discard the used

test strip.

Insert the test strip into the meter in the

direction of the arrows. The meter turns on.

Make sure the code number on the display

matches the code number on the test strip

container. If you miss seeing the code

number, remove the test strip out and

reinsert it into the meter.

When the blood drop symbol flashes, obtain

a blood drop from your fingertip.

To test using blood from alternative sites,

refer to your Owner’s Booklet.

When you see flash, you

have enough blood in the

test strip.

4. 5.

7. 8. 10.9.

Yellow

Release Button

Note: Your new meter comes with the batteries installed and a preset time and date. You may need to change the time to your time zone.

Having the correct time and date is important if you use the meter memory or if you want to download your results to a computer.

Getting Started Guide - Accu-Chek®Performa Nano

CHANGE THE CODE CHIP EVERY TIME

YOU OPEN A NEW BOX OF TEST STRIPS.

Make sure the meter is off. Turn over the

meter. Turn over the code chip so that the

code number faces away from you, then

push it into the code chip slot until it stops.

1. Insert the Code Chip

Press and release to

turn on the meter. The

time, date, and “set-up”

appear on the display with

the hour flashing.

Repeat steps 2 and 3 to set the minutes, am/pm, day, month,

and year. The flashing field is the one you are changing.

Press and release or to decrease or

increase the hour. Press and hold or

to scroll faster.

Press and release to confirm the hour.

The minutes flash.

Once you set the year, press and release

. The flashing test strip symbol appears.

2. Adjust the Time and Date – First Time Use

1. 2.

decrease increase

16 17

www.accu-chek.com.au

Accu-Chek Enquiry Line: 1800 251 816

Active

Accu-Chek®Active

Error Messages - Accu-Chek®Performa

= The test strip is damaged. Remove the test

strip and reinsert it, or replace it if damaged.

Or the code chip is incorrect. Turn off the

meter and insert a new code chip. If the

message reappears, call Roche.

= Not enough blood or control solution was

drawn into the test strip for measurement

or was applied after the test had started.

Discard the test strip and repeat the test.

= An electronic error occurred or, in rare

cases, a used test strip was removed and

reinserted. Turn the meter off and on, or take

the batteries out for 20 seconds and reinsert

them. Perform a blood glucose or control

test. If the problem persists, call Roche.

= The temperature is above or below the

proper range for the meter. Refer to

the test strip package insert for system

operating conditions. Move to an area with

appropriate conditions, wait 5 minutes, and

repeat the test. Do not artificially heat or

cool the meter.

= The battery is almost out of power.

Change the battery now.

= The time and date settings may be incorrect.

Make sure the time and date are correct and

adjust, if necessary.

= The code chip is from an expired lot of

test strips. Ensure the code chip number

matches the code number on the test strip

container. Remove the code chip and enter

the set-up mode to ensure the time and

date in the meter are correct.

= Blood or control solution was applied to the

test strip before the flashing drop symbol

appeared on the display. Discard the test

strip and repeat the test.

= The code chip is incorrect. Turn off the

meter and insert a new code chip. If this

does not fix the problem, call Roche.

= Your blood glucose may be extremely

high or a meter or a test strip error has

occurred. If this confirms how you feel,

contact your healthcare professional

immediately. If it does not confirm how

you feel, repeat the test and refer to

Chapter 2, “Unusual Test Results.” If this

does not confirm how you feel, perform

a control test with your control solution

and a new test strip. If the control result

is within the acceptable range, review the

proper testing procedure and repeat your

blood glucose test with a new test strip. If

the E-3 code still appears for your blood

glucose test, your blood glucose result may

be extremely high and above the system’s

reading range. Contact your healthcare

professional immediately. If the control

result is not within the acceptable range,

see Chapter 4, “Understanding Out-of-

Range Control Test Results.”

If the error message continues, please call Roche

18 19

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