Alliance Laundry Systems AWNE8RSN115FW01 Betriebsanleitung

Troubleshooting

Home Topload Washers

Refer to Page 7 for Model Numbers

TLW24C_SVG2

Original Instructions

Keep These Instructions for Future Reference.

CAUTION: Read the instructions before using the machine.

(If this machine changes ownership, this manual must accompany machine.)

www.alliancelaundry.com Part No. 204560ENR1

April 2020

Safety Information

Precautionary statements (“DANGER,” “WARNING,” and

“CAUTION”), followed by specific instructions, are found in this

manual and on machine decals. These precautions are intended

for the personal safety of the operator, user, servicer, and those

maintaining the machine.

DANGER

Indicates an imminently hazardous situation that, if

not avoided, will cause severe personal injury or

death.

WARNING

Indicates a hazardous situation that, if not avoided,

could cause severe personal injury or death.

CAUTION

Indicates a hazardous situation that, if not avoided,

may cause minor or moderate personal injury or

property damage.

Additional precautionary statements (“IMPORTANT” and

“NOTE”) are followed by specific instructions.

IMPORTANT: The word “IMPORTANT” is used to in-

form the reader of specific procedures where minor

machine damage will occur if the procedure is not fol-

lowed.

NOTE: The word “NOTE” is used to communicate in-

stallation, operation, maintenance or servicing informa-

tion that is important but not hazard related.

In the interest of safety, some general precautions relating to the

operation of this machine follow.

WARNING

• Failure to install, maintain and/or operate this

product according to the manufacturer’s instruc-

tions may result in conditions which can produce

serious injury, death and/or property damage.

• Do not repair or replace any part of the product or

attempt any servicing unless specifically recom-

mended or published in this Service Manual and

unless you understand and have the skills to car-

ry out the servicing.

• Whenever ground wires are removed during serv-

icing, these ground wires must be reconnected to

ensure that the product is properly grounded and

to reduce the risk of fire, electric shock, serious

injury or death.

W006R2

WARNING

To reduce the risk of electric shock, fire, explosion,

serious injury or death:

• Disconnect electric power to the washer before

servicing.

• Never start the washer with any guards/panels re-

moved.

• Whenever ground wires are removed during serv-

icing, these ground wires must be reconnected to

ensure that the washer is properly grounded.

W003

WARNING

Repairs that are made to your products by unquali-

fied persons can result in hazards due to improper

assembly or adjustments subjecting you, or the inex-

perienced person making such repairs, to the risk of

serious injury, electrical shock, or death.

W007

Safety Information

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3 Part No. 204560ENR1

CAUTION

If you or an unqualified person perform service on

your product, you must assume the responsibility

for any personal injury or property damage which

may result. The manufacturer will not be responsible

for any injury or property damage arising from im-

proper service and/or service procedures.

W008

NOTE: The WARNINGS and IMPORTANT INSTRUC-

TIONS appearing in this manual are not meant to cover

all possible conditions and situations that may occur.

Common sense, caution and care must be exercised

when installing, maintaining or operating the machine.

Always contact your dealer, distributor, service agent or the man-

ufacturer about any problems or conditions you do not under-

stand.

Locating an Authorized Service Person

Alliance Laundry Systems is not responsible for personal injury

or property damage resulting from improper service. Review all

service information before beginning repairs.

Warranty service must be performed by an authorized technician,

using authorized factory parts. If service is required after the war-

ranty expires, Alliance Laundry Systems also recommends con-

tacting an authorized technician and using authorized factory

parts.

Safety Information

DO NOT COPY or TRANSMIT

4 Part No. 204560ENR1

Table of Contents

Safety Information................................................................................. 3

Locating an Authorized Service Person.............................................................4

Introduction........................................................................................... 7

Model Identification........................................................................................7

How Your Washer Works.................................................................................7

Customer Service............................................................................................9

Serial Plate Location....................................................................................... 9

Troubleshooting Diagnostics................................................................. 10

Factory Test Procedure.................................................................................. 10

To Enter Factory Test Procedure................................................................. 10

To Exit Factory Test Procedure................................................................... 10

Dipswitch Configuration................................................................................15

Keypad Combinations................................................................................... 15

Rapid Advance..........................................................................................16

Audit Display Mode.................................................................................. 17

Drive Version Display Mode...................................................................... 17

Factory Test Counter Display Mode............................................................ 17

Keypad Acknowledgment.......................................................................... 17

Rainbow Pizzazz Display...........................................................................17

Show Mode.............................................................................................. 17

Spin Retry Extra Time Toggle Mode........................................................... 18

Software Version Display Mode..................................................................18

Suds Toggle Mode.....................................................................................18

Water Level Display Mode.........................................................................18

Mixing Valve Solenoid Test........................................................................... 18

Pressure Sensor Test......................................................................................18

Error Codes..........................................................................................19

Troubleshooting Flowcharts..................................................................23

No Hot Water............................................................................................... 24

No Cold Water..............................................................................................25

No Warm Water............................................................................................ 26

Slow Hot Fill or Warm Fill is Too Cold...........................................................27

Water Fill Does Not Stop At Proper Level.......................................................28

Pressure Sensor Error.................................................................................... 29

Slow Spin Or No Spin................................................................................... 30

Washer Is Locked Up Or Binding................................................................... 31

Outer Tub Does Not Empty............................................................................32

Excessive Vibration.......................................................................................33

written consent of the publisher.

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5 Part No. 204560ENR1

Water Leaking From Outer Tub......................................................................34

Lid Does Not Lock........................................................................................35

Adjustments......................................................................................... 36

Leveling Legs...............................................................................................36

Belt............................................................................................................. 36

Drive Bell Torque......................................................................................... 36

Cycle Sequence Charts..........................................................................37

Eco Cycles................................................................................................... 37

Non-Eco Cycles............................................................................................37

Default Cycle and Modifier Values – Through Serial No. 1912999999...............38

Default Cycle and Modifier Values – Models with "T" or "C" in the 12th position

of model number, starting Serial No. 2001000001........................................ 40

Default Cycle and Modifier Values – Models without "T" or "C" in the 12th posi-

tion of model number, starting Serial No. 2001000001..................................41

Agitation Levels........................................................................................... 43

Keys............................................................................................................ 43

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6 Part No. 204560ENR1

Introduction

Model Identification

Information in this manual is applicable to these washer models:

AWNE8RSN115FW01 AWNE9RSN305NW29

AWNE8RSN305SW01 AWNE9RSN305NW36

AWNE8RSN545RW01 AWNE9RSN305XW01

AWNE9RSN115CW01 AWNE9RSN305XW34

AWNE9RSN115CW14 AWNE9RSN545DW01

AWNE9RSN115FW01 ZWNE8RSN115FW01

AWNE9RSN115TW01 ZWNE8RSN545RW01

AWNE9RSN125DW01 ZWNE9RSN115FW01

Introduction

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7 Part No. 204560ENR1

How Your Washer Works

1. Electronic Control

2. Agitator

3. Outer Tub

4. Pump

5. Motor

6. Drive Board

7. Drive Shaft

8. Washtub

9. Mixing Valve

Figure 1

The cycle begins with a wash fill. The water temperature is deter-

mined by the temperature selected on the control. While water

fills the washtub, a column of air is trapped in a pressure bulb and

hose. The air pressure continues to increase as the washtub fills

Introduction

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8 Part No. 204560ENR1

with water until the air pressure hose reaches a level determined

by the selected water level (load size switch setting) and the se-

lected cycle. The water will stop filling at the minimum level for

the selected cycle when Auto Fill is selected. In either case, the

washer will begin load sensing to determine if more water is re-

quired for the actual load in the washer and the cycle selected.

The wash agitation segment of the cycle begins at this time and

the lid must be closed and locked for any further washer opera-

tion. On non-Eco cycles, after approximately two minutes of

wash, the washer repeats the load sensing process to confirm that

the water level is still correct for the load and cycle selected.

The washer uses a reversing type of inverter drive motor and a

special stretch drive belt.

During agitation, the motor alternates between the clockwise and

counterclockwise direction. The rapid reversal from one direction

to the other creates the wash action. The stretch belt needs no ad-

justment for belt tension. Proper belt tension is provided by the

pulley spacing and use of the proper size stretch belt. This elimi-

nates belt slippage and ensures an efficient wash action.

After the wash agitation is complete and a short pause occurs, the

control advances into the wash spin. During spin, the washtub

will first rotate at 20 RPM while the electric pump runs to drain

the water from the tub. Once the pressure sensor recognizes that

the tub has been drained, the RPM will increase to extract water

from the load and the pump will continue running to remove the

water.

Water is introduced during the wash spin to spray the garments

and remove suds from them. The wash spin is followed by a rinse

step to rinse away any detergent residue.

During the rinse step in the Normal Eco cycle there will be two

more spray rinses. Water is sprayed into the washtub while it is

spinning. In all other cycles, the washer fills and then agitates

like the wash portion of the cycle.

Following the rinse step a final spin extracts the rinse water from

the clothes preparing them for the dryer. This will also start at 20

RPM with the pump running. After draining the spin will then in-

crease to a higher speed that varies depending on what cycle has

been selected. After the machine has been in spin long enough to

ensure that most of the water has been removed from the load,

the pump will run intermittently for the rest of the spin in order to

improve drain performance and reduce noise.

Refer to Cycle Sequence Charts section for a detailed breakdown

of each cycle.

Customer Service

If literature or replacement parts are required, contact the source

from whom the machine was purchased or contact Alliance

Laundry Systems at (920) 748-3950 for the name and address of

the nearest authorized parts distributor.

For technical assistance, call (920) 748-3121.

Serial Plate Location

When calling or writing about your product, be sure to mention

model and serial numbers. Model and serial numbers are located

on Serial Plate as shown.

TLW1851P_SVG

1. Serial Plate

Figure 2

Introduction

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9 Part No. 204560ENR1

Troubleshooting Diagnostics

Factory Test Procedure

It is helpful to run the Factory Test Procedure first to diagnose the

machine’s issue. This procedure tests all machine features and

operations.

To Enter Factory Test Procedure

1. Be certain control is in Start Mode and less than 5 minutes af-

ter powering control.

2. Press keypads numbered 2 and 7 at the same time. Refer to

Figure 3 .

3. When the control enters the Factory Test Procedure, it will

display the first test step, Machine Type.

4. To advance through the sequence of test steps press the Start/

Pause keypad (No. 23). Refer to Table 1 for all tests in the

Factory Test Procedure.

To Exit Factory Test Procedure

To exit the Factory Test Procedure, refer to Exit column in Table

1 and Exit Key in Table 2 .

Factory Test Procedure Quick Reference Chart

NOTE: ES refers to the External Supply Outputs.

Num-

ber Display

Status

LEDs Lit Motor Valves Lid Pump Exit Step

0tL None Off None Unlocked Off 1 Machine Type

100 None Off None Unlocked Off 1 Software Ver-

sion Number

2H4 or H3 None Off None Unlocked Off 1 Control Level

300 None Off None Unlocked Off 1 Dipswitch Val-

ue Display

4dE None Off None Unlocked Off 1 Cycle Config-

uration

5P1 Refer to Key-

pad Test

Off None Unlocked Off 3 Keypad Test

688 All plus audio

signal on high

Off None Unlocked Off 1 Show Mode

7LO with lid

open

LC with lid

closed

None Off None Unlocked Off 7 and then 1 Lid Switch

Test

8db None Off None Unlocked Off 7, 9 and then 1 Drive Type

900 None Off None Unlocked Off 7, 9 and then 1 Drive Version

Number

10 Ho Wash Off Hot, ES1 Unlocked Off 1 Hot and Out-

put 1

Table 1 continues...

Troubleshooting Diagnostics

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10 Part No. 204560ENR1

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