The Leader in Personal Storage
WARRANTY
Three-Year Warranty:
Apricorn offers a 3-year warranty on all notebook-based products (i.e. EZ Bus, EZ gig Notebook Hard Drive
Upgrades, CardBus cards), and 12 months on all desktop-based products (i.e. VideoXB) against defects in
materials and workmanship under normal use. The warranty period is effective from the date of purchase
either directly from Apricorn or an authorized reseller.
Disclaimer and terms of the warranties:
THE WARRANTY BECOMES EFFECTIVE ON THE DATE OF PURCHASE AND MUST BE VERIFIED WITH YOUR
SALES RECEIPT OR INVOICE DISPLAYING THE DATE OF PRODUCT PURCHASE.
APRICORN WILL, AT NO ADDITIONAL CHARGE, REPAIR OR REPLACE DEFECTIVE PARTS WITH NEW PARTS
OR SERVICEABLE USED PARTS THAT ARE EQUIVALENT TO NEW IN PERFORMANCE. ALL EXCHANGED
PARTS AND PRODUCTS REPLACED UNDER THIS WARRANTY WILL BECOME THE PROPERTY OF APRICORN.
THIS WARRANTY DOES NOT EXTEND TO ANY PRODUCT NOT PURCHASED DIRECTLY FROM APRICORN OR
TO ANY PRODUCT THAT HAS BEEN DAMAGED OR RENDERED DEFECTIVE: 1. AS A RESULT OF ACCIDENT,
MISUSE, NEGLECT, ABUSE OR FAILURE AND/OR INABILITY TO FOLLOW THE WRITTEN INSTRUCTIONS
PROVIDED IN THIS INSTRUCTION GUIDE: 2. BY THE USE OF PARTS NOT MANUFACTURED OR SOLD BY
APRICORN; 3. BY MODIFICATION OF THE PRODUCT; OR 4. AS A RESULT OF SERVICE, ALTERNATION OR
REPAIR BY ANYONE OTHER THAN APRICORN AND SHALL BE VOID. THIS WARRANTY DOES NOT COVER
NORMAL WEAR AND TEAR.
NO OTHER WARRANTY, EITHER EXPRESS OR IMPLIED, INCLUDING ANY WARRANTY OR MERCHANTABILITY
AND FITNESS FOR A PARTICULAR PURPOSE, HAS BEEN OR WILL BE MADE BY OR ON BEHALF OF APRICORN
OR BY OPERATION OF LAW WITH RESPECT TO THE PRODUCT OR ITS INSTALLATION, USE, OPERATION,
REPLACEMENT OR REPAIR.
APRICORN SHALL NOT BE LIABLE BY VIRTUE OF THIS WARRANTY, OR OTHERWISE, FOR ANY INCIDENTAL,
SPECIAL OR CONSEQUENTIAL DAMAGE INCLUDING ANY LOSS OF DATA RESULTING FROM THE USE OR
OPERATION OF THE PRODUCT, WHETHER OR NOT APRICORN WAS APPRISED OF THE POSSIBILITY OF
SUCH DAMAGES.
An RMA (Return Merchandise Authorization) tracking number must be issued by Apricorn. If
you need to return or replace your USB Floppy Drive, Apricorn requires that you perform the
following steps:
1. Simply call Apricorn’s technical support department with your USB Floppy Drive part
number and a description of the problem(s) you are experiencing.
2. If the Apricorn representative finds cause for a return, they will issue an RMA number.
Please write this number down.
3. Fill out an RMA authorization form with your package. The RMA form is available on-line
at
http://www.apricorn.com/support/rma.php.
4. Please send the prepaid package to the following address, make sure the RMA# is written
on the exterior of the package:
Apricorn
RMA#: __________
12191 Kirkham Road
Poway, CA 92064
The purchaser shall be responsible for any loss or damage to the returned product until it is
received by Apricorn. Purchaser should consider obtaining insurance with respect to shipping
the product.
RMA POLICY
