AT&T Merlin Legend BIS10 Bedienungsanleitung

AT&T System 25

Multiline Telephone

User Guide

Printed in USA

TO ORDER COPIES OF THIS DOCUMENT REFER TO DOCUMENT

NUMBER 555-540-703.

Contact: Your AT&T sales representative, or

Call:

800-432-6600,

Monday to Friday between 7:30 am

and 6:00 pm EST.

In Canada call: 800-255-1242, or

Write: AT&T Customer Information Center

2855 North Franklin Road

P.O. Box 19901

Indianapolis, Indiana 46219

Every effort was made to ensure that the information in this document

was complete and accurate at the time of printing. However, this

information is subject to change. This document will be reissued

periodically to incorporate changes.

Multiline Telephone User Guide

Prepared by the

Technical Publications Group

Contents

Introduction

9Multiline Features

Account Code Entry

Automatic Intercom

Bridged Access

Call Accountability

Call Waiting

Callback

Conference Calls

Coverage

Data Calls

Placed from Your Telephone

Direct Group Calling (DGC)

Direct Station Selection (DSS)

Directory

Display

Display Functions

Exclusion

Following

Forwarding

Hands-Free Answering

Hold

Inspect

Last Number Dialed

Leave Word Calling

Message Waiting

Night Service

Paging

Park

Personal Message Waiting

Pickup

Placing Calls

Programming Numbers

Recall

Repertory Dialing (REP DIAL)

Send All Calls

Signaling

Speaker

Speakerphone

Speed Dialing

Testing Your Telephone

Transfer

Glossary

Introduction

This guide describes the features available to you from AT&T

System 25 through a multiline telephone and provides

instructions for using the features. For your convenience, the

features are arranged in alphabetical order.

Your telephone is ready to use as soon as it is connected to the

System 25. Therefore, as you learn to use the features, you can

make and receive calls with your telephone just as you would

with any ordinary phone.

Features

Your AT&T System 25 has two types of features: fixed and

assignable.

A fixed feature is one that is provided on all

multiline telephones. (In this guide, fixed features are indicated

at the beginning of the feature description by a box with a

check. )

An assignable feature is not provided automatically on all

phones. It must be “assigned” by your System Administrator.

(In this guide, assigned features are indicated at the beginning of

a feature description by an empty box. )

fixed feature

assignable feature

Check with your System Administrator as to which features have

been assigned to you. (As a reminder, you can place a check in

the box of each assignable feature as you receive it.)

Multiline Telephone Models

The telephones shown below and on the following page are

some of the phones that are used with System 25. You can use

this guide with any of these telephones.

5-Button

10-Button 10-Button BIS

22-Button BIS with Display

22-Button BIS

34-Button 34-Button BIS with Display

Buttons

Most multiline telephones have

Each is represented in a special

TYPE

dial pad buttons

three standard types of buttons.

way in this guide:

SHOWN AS:

button next to permanent

label with dark background

button next to changeable

label with light background

NOTE: A fourth type of button can be found on the display unit,

and is represented in this way:

Each multiline telephone has System Access buttons that are

used to place and receive calls and to access special system

features. On most phones, these buttons are located on the

upper left portion of the faceplate, and are labeled with your

extension number.

Line Selection

Your telephone should automatically select a line when you lift

the handset to place a call, and automatically select a ringing

line when you lift the handset to answer a call. These options

are set by the System Administrator, and the procedures in this

guide assume that you have both of them. (If you do not have

these options, you must press the appropriate line button at the

beginning of most precedures.)

Handset Tones

System 25 signals you with tones that are heard through the

handset. The tones and their descriptions are listed below.

DIAL TONE

(a continuous steady tone)

You can dial.

CONFIRMATION TONE

(three short tones)

Your action has been accepted.

RINGBACK TONE (repeating on/off tone)

The number you dialed is ringing.

SPECIAL RINGBACK TONE

(one long tone and

one short, dull tone)

The person you dialed

Waiting.

is busy, and has been notified of Call

BUSY TONE

(repeating on/off tone)

The number you dialed is busy.

FAST BUSY TONE (fast repeating on/off tone)

The number you dialed was busy, misdialed, or restricted.

CALL WAITING TONE (short tone(s) heard during a call)

(the waiting call is an inside call)

(the waiting call is an outside call)

You have a call waiting to be answered.

QUEUEING TONE (five short tones)

Your request for a callback has been confirmed.

DEQUEUEING TONE

(three short tones)

The extension or outside line that you requested for callback is

now available.

Ringing Tones

System 25 signals you with four distinctive rings. The rings and

their descriptions are listed below.

Your call is from a person inside your company.

Your call is from the attendant or someone outside your

company.

This can indicate a call on another line; a busy-to-idle reminder;

a manual signal; or that your telephone is in program mode.

You are being alerted that your request for Callback can now be

completed; or a call is being set up remotely for your phone via

a data feature known as Third-Party Call Setup.

Lights

A steady red light indicates the line you should

use when you lift the handset.

A steady green light indicates the line or feature

in use.

A slow blinking green light indicates an

incoming call.

A fast blinking green light indicates a call on

hold or a queued call. (An intermittent blinking

green light indicates a call held temporarily while

being transferred or conference.)

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