AT&T Synapse SB67020 Bedienungsanleitung

Quick Start Guide

AT&T SB67020 Deskset

Deskset Overview

This page identifies and describes the main display and key groups for

the Synapse® SB67020 Deskset. See the User’s Guide at

www.telephones.att.com/synapseguides for additional information.

Liquid Crystal Display (LCD)

Provides controls and information

for using the Deskset.

Soft Keys

Three keys that produce

different actions depending on

the LCD labels.

Voicemail Indicator

Lights when there are new

Voicemail messages. For

systems that include the

SB67050 ATA, also lights for

Group Mailbox messages.

Navigation Key

Moves the cursor up/down/

left/right and shows additional

entries and soft keys.

Hard Keys

A set of fixed-function keys.

Display Keys

Control the display.

Programmable Feature Keys

Provide easy access to various

call functions, which are

determined by your System

Administrator.

This page identifies the basic elements of the Liquid Crystal Display in the idle screen. The idle screen displays when the

Deskset has power and no activity.

Idle Screen

Extension Number

Number assigned to

this Deskset.

Date and Time

Extension Name

Name assigned to

this Deskset.

New Missed Calls

Number of new calls whose

call information has not been

reviewed.

New Messages

Number of new, unreviewed

voice messages.

This page illustrates an idle screen in Call Appearance mode. If your

system has been configured for Line Appearance mode, your idle

screen will not include all these elements. For more information, see

the User’s Guide at www.telephones.att.com/synapseguides.

Soft Keys

A set of three context-sensitive keys

provides functions based on the LCD

display.

The top example shows the labels for the

soft keys on the active call screen.

The second example shows soft keys

with and shapes that

indicate the feature uses more than

three soft keys. To view the additional

keys, press the or Navigation keys.

Scroll Indicators

Scroll Indicators appear in the upper

right-hand corner of the display when

more information can be seen by

pressing the and labels on the

Navigation Key.

Soft Keys and Scroll Indicators

Soft Keys

Change according

to the current task.

Scroll Indicators

If your system has been configured for Line Appearance mode, different soft

keys will be available. For more information, see the User’s Guide at

www.telephones.att.com/synapseguides.

The Deskset displays status indicators in the upper right-hand corner of the display.

Status Icons

Icon IconStatus

Call Forward All is On Do Not Disturb is On

Auto Answer is On Audible Ring Delay is enabled for that number

of seconds

Ringer volume is set to Off A caller is recording a message on your phone

Voicemail is Full Voicemail is nearly full

Status

Status Icon Area

Call Appearances

At least one of the Programmable Feature Keys is set as a Call Appearance Key. Use this key to manage phone calls.

The LED colors in these keys reflect the call status (See Programmable Feature Key LEDs on page 10).

During a call, Call Appearance display icons change according to the call status. Soft keys show optional actions.

Icon IconStatus

Off Hook ConferenceIndicates that you are dialing

or on a phone call

Show for all calls on a

conference

Conference

On Hold

On HoldFlashes when a conference

call is on hold

Flashes when the call

is on hold

Flashes for incoming Ring

Group calls

Ringing Call Ring Group

Ringing Call

Flashes for incoming calls

Ignored Call Ignored Ring

Group Call

Flashes for incoming calls

when the ringer is Off

Flashes for incoming Ring

Group calls when the ringer

is Off

Call Appearance

Number

Indicates the number of the

associated Call Appearance

Programmable Feature key

StatusDescription Description

Call Forwarded Indicates to caller that the

call was forwarded to another

extension or phone number

Call Appearance Icon

The number indicates the number

of the associated Call Appearance

Programmable Feature key.

1, 2, 3...

Multiple Calls

Call Appearance Mode

When there are multiple active calls, the and Scroll Indicators show the presence of other calls. Review calls

by pressing the and Navigation keys. Reviewing calls does not access the calls.

Use the Call Appearance keys to access the calls.

Scroll Indicator

Line Appearance Mode

When there are multiple calls, press the Line Appearance key for the call you want to access. If you are already on a call,

that call is put on hold when you press another Line Appearance key.

Hard Keys

Select

Usually selects the

highlighted option.

Accesses the menu.

Cancel

Cancels the most recent operation

and returns to previous function.

Call/Line Appearance Keys

The upper Programmable Feature Keys

provide easy access to active calls. The

number of these keys is configured by your

System Administrator.

Programmable Feature Keys

Provides easy access to various call

functions as configured by your System

Administrator.

Speaker

Routes audio to speakerphone. Can be

used to go off hook or on hook.

Mute

Prevents your voice

from being heard.

Hold

Allows access to other calls and features

while maintaining call connection.

Volume Keys

Increase and decrease the ring

volume. During a call, increase and

decrease incoming voice volume.

Headset

Routes audio to a headset

(not supplied). Can be used to

go off hook or on hook.

Dial Pad

The Deskset features ten Programmable Feature Keys that can be programmed by your System

Administrator. The keys include color LEDs to signal the status of some functions.

The Deskset shipping box includes replacement Programmable Feature Key cards and stickers for

labeling the keys as needed. The table below lists the default key assignments and the other features

that your System Administrator can assign.

Key Call Appearance Mode Line Appearance Mode

1Call 1 Line 1

2Call 2 Line 2

3Park List Line 3

4Page Line 4

5DND (Do Not Disturb) Page

6Call Fwd All Redial

7Redial Directory

8Directory Call Log

9Call Log Messages

10 Messages Intercom

Call Queue Held Calls List

QD_____ (Quick Dial) QD_____ (Quick Dial)

Auto Att (Auto Attendant) DND (Do Not Disturb)

Help Help 9

Programmable Feature Keys

If any keys have been programmed as

Quick Dial keys, you can enter quick dial

numbers for those keys.

See the User’s Guide at

www.telephones.att.com/synapseguides

for additional information.

Programmable Feature Key LEDs

The Programmable Feature Key LEDs change appearance to indicate call and feature status.

Key DescriptionLED Activity

Off

Steady GREEN

Quickly Flashing GREEN

Slowly Flashing ORANGE

Off

Steady GREEN

Quickly Flashing GREEN

Off

Steady ORANGE

Off

Steady ORANGE

Off

Steady ORANGE

Off

Steady ORANGE

Off

Slowly Flashing ORANGE

Off

Steady GREEN

Steady ORANGE

Slowly Flashing ORANGE

No call

Active call

Ringing call

Held call

No page

Making page

Receiving page

DND Off

DND On

Call Fwd All Off

Call Fwd All On

No new calls

One or more new missed calls

No new messages

One or more new messages

No calls waiting

One or more calls in the queue

Auto Attendant Off

Auto Attendant On with day menu

Auto Attendant On with lunch menu

Auto Attendant On with night menu

Call Appearances: Call 1,

Call 2, Call 3,...., Call 10

Page

Do Not Disturb

Call Forward All

Call Log

Messages

Call Queue

Auto Attendant

Note:

If your system has been

configured for Line Appearance

mode, keys and indicators

function differently.

For more information,

see the User’s Guide at

www.telephones.att.com/

synapseguides.

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