AT&T Synapse SB67020 Bedienungsanleitung

Quick Start Guide

AT&T SB67020/SB67025 Deskset

Deskset Overview

This page identifies and describes the main display and key groups for

the Synapse® SB67020 Deskset and SB67025 Deskset. See the User’s Guide at

www.telephones.att.com/synapseguides for additional information.

Liquid Crystal Display (LCD)

Displays information for

using the Deskset.

Soft Keys

Three keys that produce

different actions depending on

the LCD labels.

Voicemail Indicator

Lights when there are

new Voicemail messages.

Navigation Key

Moves the cursor up/down/

left/right and shows

additional entries and soft keys.

Hard Keys

A set of fixed-function keys.

Display Keys

Control the display.

Programmable Feature Keys

Provide easy access to various

call functions, which are determined

by your System Administrator.

Hard Keys

Select

Selects the

highlighted option.

Accesses the menu.

Cancel

Cancels the most recent operation

and returns to previous screen.

Call/Line Appearance Keys

By default, the upper Programmable

Feature Keys provide access to active

calls. Your System Administrator

determines how many Call/Line

Appearance keys are available.

Programmable Feature Keys

Provide access to various call

functions as configured by your

System Administrator.

Speaker

Routes audio to speakerphone. Can

be used to go off hook or on hook.

Mute

Prevents your voice from being heard.

Hold

Places current active call on hold.

Volume Keys

Increases/decreases the ringer

and incoming voice volume.

Headset

Routes audio to a headset (not supplied).

Can be used to go off hook or on hook.

Dial Pad

The Deskset features Programmable Feature Keys that can be programmed by your System

Administrator. The keys include color LEDs to signal the status of some functions.

The Deskset shipping box includes replacement Programmable Feature Key cards and stickers

for labeling the keys as needed. The table below lists the default key assignments and the other

features that your System Administrator can assign.

Key Call Appearance Mode Line Appearance Mode

1Call 1 Line 1

2Call 2 Line 2

3Park List Line 3

4Page Line 4

5DND (Do Not Disturb) Page

6Call Fwd All Redial

7Redial Directory

8Directory Call Log

9Call Log Messages

10 Messages Intercom

Call Queue Held Calls List

QD_____ (Quick Dial) QD_____ (Quick Dial)

Auto Att (Auto Attendant) DND (Do Not Disturb)

Help Help

Programmable Feature Keys

If any keys have been programmed as Quick Dial keys,

you can enter quick dial numbers for those keys.

See the User’s Guide at

www.telephones.att.com/synapseguides

for more information.

Programmable Feature Key LEDs

The Programmable Feature Key LEDs change appearance to indicate call and feature status.

Note: If your system has been configured for

Line Appearance mode, keys and indicators

function differently.

See the User’s Guide at

www.telephones.att.com/

synapseguides for more information.

Key LED Activity Description

Call Appearances:

Call 1, Call 2, Call 3...

(up to 10 Call Appearances

can be programmed)

Off

Steady GREEN

Quickly Flashing GREEN

Slowly Flashing ORANGE

No call

Active call

Ringing call

Held call

Page Off

Steady GREEN

Quickly Flashing GREEN

No page

Making page

Receiving page

Do Not Disturb Off

Steady ORANGE

DND Off

DND On

Call Forward All Off

Steady ORANGE

Call Fwd All Off

Call Fwd All On

Call Log Off

Steady ORANGE

No new calls

One or more new missed calls

Messages Off

Steady ORANGE

No new messages

One or more new messages

Call Queue Off

Slowly Flashing ORANGE

No calls waiting

One or more calls in the queue

Auto Attendant Off Not applicable. Press this key

to change the Auto Attendant

settings.

The Idle screen appears when the Deskset has power and no activity.

Idle Screen

Extension Number

Number assigned to

this Deskset.

Date and Time

Extension Name

Name assigned to this Deskset.

New Missed Calls

Number of new calls whose call

information has not been reviewed.

New Messages

Number of new voice

messages.

This page illustrates an Idle screen in Call Appearance mode. If your system has been configured for Line

Appearance mode, your Idle screen will not include all these elements. For more information, see the User’s Guide

at www.telephones.att.com/synapseguides.

Status Indicator Area

Icon Status Icon Status

FWD Call Forward All is on Ringer volume is set to off

ANS Auto Answer is on Ring Delay is enabled for the number of seconds

indicated

DND Do Not Disturb is on Voicemail is nearly full

Voicemail is full

The Deskset displays status indicators in the upper right-hand corner of the Idle screen.

Soft Keys

Three context-sensitive keys provide functions indicated by labels on the screen.

Soft keys with and shapes indicate that there are more than three soft key functions available. To view

the additional functions, press vor won the Navigation key.

If your system has been configured for Line Appearance mode, different soft keys will be available.

For more information, see the User’s Guide at www.telephones.att.com/synapseguides.

Scroll Indicators

Scroll Indicators appear in the upper right-hand corner of the display when you can view more information by

pressing sand ron the Navigation key.

Soft Keys and Scroll Indicators

Soft Key Labels

Change according

to the current task.

Scroll Indicators

You can make a call from the Deskset using Predialing, Live Dialing or from a list. To Predial, use the dial pad to

enter a phone number and then go off hook. To Live Dial, go off hook, then dial a number. To make a call when

viewing Directory, Call Log, Redial or Messages entries, press or to dial.

To Predial a number:

1. Enter the phone number using the dial pad. To call an outside number,

dial 9first, or whatever your System Administrator said is necessary.

2. Go off hook: lift the handset, or press SPEAKER, HEADSET or a Call

Appearance or Line Appearance key.

To Live Dial a number:

1. Go off hook (to hear the dial tone) from Idle mode.

2. Enter the number you want to dial. The Active Call screen appears.

To call an outside number, dial 9first, or whatever your System

Administrator said is necessary.

Making a Call

Answering a Call

You can answer a call by lifting the handset, pressing the soft key,

SPEAKER, HEADSET or the associated Call Appearance or Line Appearance

key, or you can set the Deskset to automatically answer after a delay.

See the User’s Guide at www.telephones.att.com/synapseguides

for information on this feature.

The table shows the soft key labels that appear when the phone is ringing.

Answers a call Silences the ringer Call Appearance mode only—

Sends the call directly to Voicemail

Once a call has been forwarded to Voicemail, you can listen to the message the caller is leaving by

pressing . During Voicemail recording, you can also press CANCEL to return to the Idle screen

or press to answer the call.

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