Avaya IP Office 5420 Bedienungsanleitung

Answering a Call Either lift handset or press SPEAKER.

Making a Call Off hook, lift handset or press SPEAKER, (dial 9

dependant

on programming) and telephone number or e tension.

Transferring a Call Press TRANSFER, when you hear the tone dial the number

you wish to transfer to. Announce the call then hang up

If the called party does not wish to take the transferred

call press DROP, to retrieve the held call press its Call

Appearance button.

Holding a Call Press the HOLD button, to retrieve, press the Call

Appearance button of the held call

Conference Calling

Whilst on a call, Press CONFERENCE this places the call on

hold. Dial the e tension number or e ternal number of

the person you want to add, wait for answer. Then press

CONFERENCE again to add party. Repeat process if you

wish to add further people to the conference. If the

person does not want to be added into the conference

press DROP then the Call Appearance button of the held

person.

Do Not Disturb To switch DND on dial *08, to turn it off dial *09. There is

an e ception list you can use where you add numbers

(internal and/or e ternal) if you still wish to accept calls

from them when on DND (set up through phone

manager).

Call Forwarding To set the number to which your calls are forwarded dial

*07* e tno #. The following codes are to switch

forwarding on and off (check with your system administrator

incase any codes have been changed)

1) Forward ALL CALLS – on dial *01, off dial *02

2) Forward ON BUSY – on dial *03, off dial *04

3) Forward NO ANSWER –on dial *05, off dial *06

User Guide

AVAYA P one User User Guide

Avaya 5420/5410 Handset

Personal Speed Dials On the handsets, you can store up to 48 numbers

on 5410

and 104 on 5420

Adding: Press SPDIAL, ADD, select NAME, use Keypad to enter

name, SAVE then add number. (Space to move cursor

along, Backspace to delete)

Deleting: Press SPDIAL then delete. Use the arrow

keys to select the

speed dial to be deleted, press the button ne t to it.

Press YES to delete and DONE to go back to original

speed dial menu.

Dialling: Press SPDIAL, use the arrow keys to find required entry,

press button ne t to it. Number will automatically dial.

USING CALL LOG: Press LOG, select Missed, In Ans or Outgo, use arrow keys

to display different log pages. Press Key ne t to entry you

want to view, press CALL to call, SAVE to speed dial list,

EXIT to come out.

VOICEMAIL: To switch on dial *18, to switch off dial *19

To retrieve Messages either press MESSAGES key or

DIAL *17 to access your personal mailbo . Then press:

1 to play Old messages,

2 to play Saved messages,

3 to Edit Personal Greeting,

4 to Delete,

5 to Save current message,

6 to change access code,

8 to e it.

IF YOU SELECT 3 TO EDIT PERSONAL GREETING – THE OPTIONS ARE AS

FOLLOWS:

1 to hear greeting, 2 to change/record greeting

If you press 2 record your greeting after the tone, then press 2, then

1 to hear it, then 3 to Save, then hang up)

User Guide

AVAYA P one User Guide

Avaya 5420/5410 andset

User Guide

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