Avaya IP Office Phone Manager Beilage

MJH; Reviewed:

SPOC 2/8/2011

Solution & Interoperability Test Lab Application Notes

1 of 17

Valcom-1Way-IPO

Avaya Solution & Interoperability Test Lab

Application Notes for Valcom One-Way IP Speakers with

Avaya IP Office –Issue 1.0

Abstract

These Application Notes describe the configuration steps required for the Valcom One-Way IP

Speaker devices to successfully interoperate with Avaya IP Office. The Valcom One-Way IP

Speakers are SIP-based devices that integrate with Avaya IP Office as a SIP endpoint.

Information in these Application Notes has been obtained through DevConnect compliance

testing and additional technical discussions. Testing was conducted via the DevConnect

Program at the Avaya Solution and Interoperability Test Lab.

MJH; Reviewed:

SPOC 2/8/2011

Solution & Interoperability Test Lab Application Notes

2 of 17

Valcom-1Way-IPO

1. Introduction

These Application Notes describe the configuration steps required for the Valcom One-Way IP

Speakers to successfully interoperate with Avaya IP Office. The Valcom One-Way Speakers

enable voice access to a single zone of one-way paging over an IP-based LAN/WAN. The

Speakers are SIP-based devices that integrate with Avaya IP Office as a SIP endpoint. The

following Valcom One-Way IP Speaker was compliance tested:

VIP-120

When a call is placed to the Valcom One-Way IP Speaker, the device automatically answers the

call and provides one-way communication to the device.

1.1. Interoperability Compliance Testing

The interoperability compliance test plan included feature and serviceability test cases.

The feature testing covered SIP registration, basic calls, display verification, hold/reconnect,

conferences, transfers, media shuffling, and audio codec negotiation.

The serviceability testing focused on verifying the ability of the Valcom One-Way IP Speaker to

recover from adverse conditions, such as a disconnect and reconnect of the Ethernet cable to the

device, and Avaya IP Office reboots.

1.2. Support

Technical support for Valcom can be obtained through the following:

Phone: (800) VALCOM1

Email: [email protected]

MJH; Reviewed:

SPOC 2/8/2011

Solution & Interoperability Test Lab Application Notes

3 of 17

Valcom-1Way-IPO

2. Reference Configuration

The Valcom One-Way IP Speaker was configured as a SIP endpoint that registered with Avaya

IP Office. When a call is placed to the Valcom One-Way IP Speaker, the device automatically

answers the call and provides one-way communication to the device.

Figure 1: Valcom One-Way IP Speaker with Avaya IP Office

MJH; Reviewed:

SPOC 2/8/2011

Solution & Interoperability Test Lab Application Notes

4 of 17

Valcom-1Way-IPO

3. Equipment and Software Validated

The following equipment and software were used for the sample configuration provided:

Equipment

Software

Avaya IP Office 500

6.0 (8)

Avaya IP Office 500 Phone Expansion

Module Analog POTS 30 V2

6.0 (8)

Avaya IP Office Manager (Windows PC)

8.0 (8)

Avaya 5610SW IP Telephone (H.323)

2.9.1

Avaya 9620 IP Telephone (H.323)

3.002

Avaya 2420 Digital Telephone

R6 Firmware

Avaya 5420 Digital Phone

R6 Firmware

Avaya 6210 Analog Telephone

n/a

Valcom One-Way IP Speaker (VIP-120)

2.17

MJH; Reviewed:

SPOC 2/8/2011

Solution & Interoperability Test Lab Application Notes

5 of 17

Valcom-1Way-IPO

4. Configure Avaya IP Office

This section describes the steps required to configure SIP extensions and users on IP Office.

IP Office is configured via the IP Office Manager program. Log into the IP Office Manager PC

and select Start Programs IP Office Manager to launch the Manager application.

Log into the Manager application using the appropriate credentials.

4.1. Administer Extensions

Create an extension for the Valcom One-Way IP Speaker. Right-click on Extension in the left

panel menu, and select New SIP Extension.

MJH; Reviewed:

SPOC 2/8/2011

Solution & Interoperability Test Lab Application Notes

6 of 17

Valcom-1Way-IPO

On the Extn tab, enter a valid Base Extension.

On the VoIP tab, select G.711 ULAW 64K for Compression Mode and RFC2833 for DTMF

Support.

Click the OK button on the bottom of the screen (not shown).

MJH; Reviewed:

SPOC 2/8/2011

Solution & Interoperability Test Lab Application Notes

7 of 17

Valcom-1Way-IPO

4.2. Administer Users

Create a user for the Valcom One-Way IP Speaker. Right-click User from the left panel and

select New.

MJH; Reviewed:

SPOC 2/8/2011

Solution & Interoperability Test Lab Application Notes

8 of 17

Valcom-1Way-IPO

Under the User tab, enter the following values for the specified fields, and retain the default

values in the remaining fields.

Name Enter a desired name.

Full Name Enter a descriptive name.

Extension Enter the extension configured in Section 4.1.

MJH; Reviewed:

SPOC 2/8/2011

Solution & Interoperability Test Lab Application Notes

9 of 17

Valcom-1Way-IPO

Under the Telephony Supervisor Settings tab, enter the following value for the specified

field, and retain the default values in the remaining fields.

Login Code Enter the desired login code.

Click the OK button on the bottom of the screen.

After making the changes, click File Save Configuration to push the changes to the IP Office

system and have them take effect. Changes will not take effect until this step is completed.

** NOTE ** This may cause a reboot of Avaya IP Office causing service disruption.

MJH; Reviewed:

SPOC 2/8/2011

Solution & Interoperability Test Lab Application Notes

10 of 17

Valcom-1Way-IPO

5. Configure Valcom One-Way IP Speakers

This section provides the procedures for configuring Valcom One-Way IP Speakers. The

information shown is the minimum for configuring the Valcom device. Complete configuration

details may be found in the Valcom documentation listed in Section 9. The procedures include

the following areas:

Launch setup tool

Administer properties

Administer network

Administer SIP

5.1. Launch Setup Tool

From a PC running the Valcom VIP-102B IP Solutions Setup Tool application, select Start 

All Programs Valcom IP Solutions VIP-102B IP Solutions Setup Tool. The VIP-102B

IP Solutions Setup Tool screen is displayed. Retain the default values and click OK to scan for

Valcom devices.

Andere Handbücher für IP Office Phone Manager

Inhaltsverzeichnis

Andere Avaya Software Handbücher

Avaya

Avaya P120 SMON Bedienungsanleitung

Avaya

Avaya Interaction Center Bedienungsanleitung

Avaya

Avaya 4600 Series Service-Handbuch

Avaya

Avaya Compact Contact Center V5 Service-Handbuch

Avaya

Avaya Customer Interaction Express 1.0 Bedienungsanleitung

Avaya

Avaya Communication Manager Service-Handbuch

Avaya

Avaya Wallboard Bedienungsanleitung

Avaya

Avaya Endpoint Access Control Agent Bedienungsanleitung

Avaya

Avaya IP Office CTI Link Bedienungsanleitung

Avaya

Avaya Unified Messenger Bedienungsanleitung

Avaya

Avaya IP Office 3.2 Bedienungsanleitung

Avaya

Avaya Cajun P550 Manager 5.1 Bedienungsanleitung

Avaya

Avaya NN44400-120 Bedienungsanleitung

Avaya

Avaya one-X Deskphone Edition Produkthandbuch

Avaya

Avaya 3.7 Bedienungsanleitung

Avaya

Avaya Multi-Tech FaxFinder s Beilage

Avaya

Avaya IP Office Phone Manager Bedienungsanleitung

Avaya

Avaya Customer Interaction Express 1.0 IVR-Editor Bedienungsanleitung

Avaya

Avaya ONE-X 3.1.0 Bedienungsanleitung

Avaya

Avaya CPSEE_TSP500 Bedienungsanleitung

Avaya

Avaya CCC Report Manager Bedienungsanleitung

Avaya

Avaya IP Office Voicemail Pro Produkthandbuch

Avaya

Avaya IP Office CTI Link Bedienungsanleitung

Avaya

Avaya SAB Bedienungsanleitung

Beliebte Software Handbücher anderer Marken

COMPRO

COMPRO COMPROFM Bedienungsanleitung

Muratec

Muratec OFFICEBRIDGE ONLINE Bedienungsanleitung

Oracle

Oracle Contact Center Anywhere 8.1 Bedienungsanleitung

Adobe

Adobe 65007312 - Photoshop Lightroom Handbuch

HP ProLiant BL420c Bedienungsanleitung

PS Audio

PS Audio PowerPlay Betriebsanleitung

Brady

Brady LOCKOUT PRO 3.0 Service-Handbuch

Texas Instruments

Texas Instruments TI-83 Plus Silver Edition Handbuch

Novell

Novell GROUPWISE 8 - INTERNET AGENT Bedienungsanleitung

Oracle

Oracle Application 9i Bedienungsanleitung

Acer

Acer RDM Bedienungsanleitung

Canon

Canon Vixia HF21 Bedienungsanleitung

Canon

Canon ZR950 Bedienungsanleitung

Samsung

Samsung Auto Backup Bedienungsanleitung

Polycom

Polycom Vortex EF2201 Montage- und Bedienungsanleitung

Brocade Communications Systems

Brocade Communications Systems Brocade 8/12c Bedienungsanleitung

Novell

Novell SP2 - S Bedienungsanleitung

Lexmark

Lexmark Apps Service-Handbuch