Aztech MSP2950(W) Bedienungsanleitung

Page 1 of 3

Troubleshooting Guide

(You may print out the entire section for your easy reference)

Q1: This modem is set to V.90, but why am I getting slow connections to my

ISP?

A1: The majority of telephone lines and ISPs are already supporting V.90

connections. However, like all data connection, the connection is sensitive to

the amount of noise present in the phone line.

Hence, only very “clean” phone line can get high connection rate or

throughput. You may want to check with your telephone provider.

Q2: The modem hangs up when an incoming call is received. Why?

A2: Disable the Call Waiting function for the Online Service, Internet Connection

and/or communications software you are using.

Q3: When I tried to dial out, the system gave me an error message “No Dial

Tone”. Why?

A3: Check your Telephone Cable connection. If necessary, plug out the Telephone

Cable and reconnect the cable.

To check if it is due to a faulty telephone extension cable that you are using,

connect the cable to a Telephone set. Listen to the handset dial tone. If there is

no dial tone, there is most probably some problem with your telephone

extension cable.

Q4: There are incomprehensible characters appearing on the screen. Why?

A4: The data, parity and stop bit settings are incorrect. Try using the default values

or check with your ISP.

Q5: My system does not detect the modem card when I boot up for the first

time. Why?

A5: Make sure that your card is fully inserted into the PCI-Bus slot. However, if

you are sure that the card has been properly installed, do the following:

For Windows® 98 / 98 SE / Windows® ME

1. From your Windows desktop, right-click on My Computer icon and click

Properties.

2. Click on the Device Manager tab.

Page 2 of 3

3. Double-click on the Modem device. You should see the Smart Link 56K

Voice Modem is being listed.

4. If you see a yellow exclamation mark besides Smart Link 56K Voice

Modem, it means that your driver is not installed successfully. Click on the

device and click Remove. Click on Refresh and install your driver again

(please refer to STEP 2 of the Installation Manual).

For Windows® XP / Windows® 2000

1. From your Windows desktop, right-click on My Computer icon and click

Properties.

2. Click on the Hardware tab and then click Device Manager.

3. Double-click on the Modem device. You should see the Smart Link 56K

Voice Modem is being listed.

4. If you see a yellow exclamation mark besides Smart Link 56K Voice

Modem, it means that your driver is not installed successfully. Right-click

on the device and then uninstall the modem. Restart the system and then

install your modem driver again (please refer to STEP 2 of the Installation

Manual).

However, if the system still cannot detect the modem, you may wish to try

using a different PCI-Bus slot instead.

Q6: I have done a diagnostics test of my modem and there is nothing wrong

with it. However, when I use the communication software, there seems to

be an error. Why?

A6: Try to use a different telephony application like Microsoft Fax to fax a

document. If the sending of a fax is successful, then the fax function of your

modem is working fine.

Try to use Hyperterminal to dial up to the ISP. If the connection is

successful, then the data function of your modem is working fine.

Try exiting the communications software and running it again.

Page 3 of 3

Q7: While testing the modem, the system gave an error message stating that it

was unable to open the COM Port. Why?

A7: Make sure that you have closed all communication software (e.g.

Hyperterminal, Dial-up Networking, etc.) when you are doing the diagnostics

test.

However, if there is no communications software running, do the following:

For Windows® 98 / 98 SE / Windows® ME

1. From your Windows desktop, right-click on My Computer icon and click

Properties.

2. Click on the Device Manager tab.

3. Double-click on the Modem device. You should see the Smart Link 56K

Voice Modem is being listed.

4. If you see a yellow exclamation mark besides Smart Link 56K Voice

Modem, it means that your driver is not installed successfully. Click on the

device and click Remove. Click on Refresh and install your driver again

(please refer to STEP 2 of the Installation Manual).

For Windows® XP / Windows® 2000

1. From your Windows desktop, right-click on My Computer icon and click

Properties.

2. Click on the Hardware tab and then click Device Manager.

3. Double-click on the Modem device. You should see the Smart Link 56K

Voice Modem is being listed.

4. If you see a yellow exclamation mark besides Smart Link 56K Voice

Modem, it means that your driver is not installed successfully. Right-click

on the device and then uninstall the modem. Restart the system and then

install your modem driver again (please refer to STEP 2 of the Installation

Manual).

Inhaltsverzeichnis

Andere Aztech Modem Handbücher

Aztech

Aztech MSP3885 Gebrauchsanweisung

Aztech

Aztech DSL Turbo 900 Package Bedienungsanleitung

Aztech

Aztech HL110EW Gebrauchsanweisung

Aztech

Aztech DSL700P Bedienungsanleitung

Aztech

Aztech 56K PCI Modem Bedienungsanleitung

Aztech

Aztech DSL Turbo 900 Package Bedienungsanleitung

Aztech

Aztech DSL705EU Bedienungsanleitung

Aztech

Aztech MR8800-U Bedienungsanleitung

Aztech

Aztech UM9800-A Bedienungsanleitung

Aztech

Aztech DSL 300P Produktinformationsblatt

Aztech

Aztech 100U Produktinformationsblatt

Aztech

Aztech DSL5018EN Bedienungsanleitung

Aztech

Aztech FG7003GRV(AC) Bedienungsanleitung

Aztech

Aztech MSP2950-W Bedienungsanleitung

Aztech

Aztech UM9800-U Bedienungsanleitung

Aztech

Aztech 206U Bedienungsanleitung

Aztech

Aztech DSL901E Bedienungsanleitung

Aztech

Aztech ADSL USB Modem Produktinformationsblatt

Aztech

Aztech 100U Produktinformationsblatt

Aztech

Aztech HomePlug AV Wireless N Extender Bedienungsanleitung

Aztech

Aztech DSL Turbo 900 Package Bedienungsanleitung

Aztech

Aztech HW831 Bedienungsanleitung

Aztech

Aztech MDP3880SP-U Bedienungsanleitung

Aztech

Aztech MDP3858W Series Bedienungsanleitung

Beliebte Modem Handbücher anderer Marken

Davicom

Davicom DM562AP Bedienungsanleitung

EpiValley

EpiValley TATA indicom SXC-1080 Bedienungsanleitung

Zte

Zte WiMAX Bedienungsanleitung

Intelimax

Intelimax MA-2060 Bedienungsanleitung

SMC Networks

SMC Networks D3CM1604V Gebrauchs- und Pflegehandbuch

Telstra

Telstra Wi-Fi 4G Advanced Pro X Bedienungsanleitung

Thrane&Thrane

Thrane&Thrane imarsat EXPLORER 300 Bedienungsanleitung

Samsung

Samsung AceLink SAM-335A Bedienungsanleitung

Enfora

Enfora Enabler-G Kurzanleitung zur Einrichtung

iRZ

iRZ ATM2-232 Bedienungsanleitung

Zhone

Zhone 6310 Bedienungsanleitung

Paradyne

Paradyne Hotwire 7976 Bedienungsanleitung

US Robotics

US Robotics 3453C Bedienungsanleitung

MaxTech

MaxTech Plug & Play Internal Voice/FAX/Data/SVD... Bedienungsanleitung

Zte

Zte MF823 Bedienungsanleitung

Four-Faith

Four-Faith F1403 Bedienungsanleitung

Sierra Wireless

Sierra Wireless AIRLINK MP595W Bedienungsanleitung

Gemtek

Gemtek WiMAX WIXFBR-103 Bedienungsanleitung