Black Box ServSwitch ACU1022A Bedienungsanleitung

APRIL 2002

ACU1022A

ACU1028A

AUDIO-1M2

FREE tech support 24 hours a day, 7 days a week: Call 724-746-5500 or fax 724-746-0746.

Mailing address: Black Box Corporation, 1000 Park Dr., Lawrence, PA 15055-1018

World-Wide Web: www.blackbox.com • E-mail: info@blackbox.com

Customer Support Information:

THE SERVSWITCH™ FAMILY

Welcome to the ServSwitch™Family!

Thank you for purchasing a BLACK BOX®ServSwitch™Brand CAT5 KVM

Extender model! We appreciate your business, and we think you’ll appreciate the

many ways that your enhanced keyboard/video/mouse system will save you money,

time, and effort.

That’s because our ServSwitch family is all about breaking away from the

traditional, expensive model of computer management. You know, the one-size-

fits-all-even-if-it-doesn’t model that says, “One computer gets one user station, no

more, no less.” Why not a single user station (monitor, keyboard, and mouse) for

multiple computers—even computers of different platforms? Why not a pair of

user stations, each of which can control multiple computers? Why not multiple

user stations for the same computer?

With our ServSwitch products, there’s no reason why not. We carry a broad line

of robust solutions for all these applications. Do you have just two PCs, and need

an economical alternative to keeping two monitors, keyboards, and mice on your

desk? Or do you need to share dozens of computers, including a mix of IBM®PC,

RS/6000®, Apple®Macintosh®, Sun Microsystems®, and SGI™ compatibles among

multiple users with different access levels? Does your switch have to sit solidly on a

worktable and use regular everyday cables? Or does it have to be mounted in an

equipment rack and use convenient many-to-one cables? No matter how large or

small your setup is, no matter how simple or how complex, we’re confident we

have a ServSwitch system that’s just right for you.

The ServSwitch™family from Black Box—the one-stop answer for all your KVM-

switching needs!

This manual will tell you all about your new ServSwitch™ Brand CAT5 KVM/

Serial/Audio Extender, including how to install, operate, and troubleshoot it. For

an introduction to the Extender, see Chapter 3. The Extender product codes

covered in this manual are:

ACU1022A

ACU1028A

Document AUDIO-1M2

SERVSWITCH™ BRAND CAT5 KVM/SERIAL/AUDIO EXTENDER

FEDERAL COMMUNICATIONS COMMISSION AND INDUSTRY CANADA

RADIO-FREQUENCY INTERFERENCE STATEMENTS

This equipment generates, uses, and can radiate radio frequency energy and if not

installed and used properly, that is, in strict accordance with the manufacturer’s

instructions, may cause interference to radio communication. It has been tested

and found to comply with the limits for a Class A computing device in accordance

with the specifications in Subpart J of Part 15 of FCC rules, which are designed to

provide reasonable protection against such interference when the equipment is

operated in a commercial environment. Operation of this equipment in a

residential area is likely to cause interference, in which case the user at his own

expense will be required to take whatever measures may be necessary to correct the

interference.

Changes or modifications not expressly approved by the party responsible for

compliance could void the user’s authority to operate the equipment.

Shielded PC-equipment cables must be used with this equipment to maintain

compliance with radio frequency energy emission regulations and ensure a suitably

high level of immunity to electromagnetic disturbances.

This digital apparatus does not exceed the Class A limits for radio noise emission from digital

apparatus set out in the Radio Interference Regulation of Industry Canada.

Le présent appareil numérique n’émet pas de bruits radioélectriques dépassant les limites

applicables aux appareils numériques de la classe A prescrites dans le Règlement sur le

brouillage radioélectrique publié par Industrie Canada.

EUROPEAN UNION DECLARATION OF CONFORMITY

WARNING!

This is a class A product. In a domestic environment, this product might

cause radio interference, in which case the user might be required to

take adequate remedial measures.

This product complies with the following harmonized standards:

• EN55022 (1994), EN55024 (1998)

• EN61000-3-2 (1995), EN61000-3-3 (1995), EN60950 (2000)

When you use this product in environments that have high levels of

electromagnetic interference, you might experience some slight disturbance in its

operation. If this occurs, please refer to the Troubleshooting chapter of this

manual or call technical support.

To maintain compliance, use only cables supplied (or recommended) for use

with this product.

TRADEMARKS USED IN THIS MANUAL

BLACK BOX and the logo are registered trademarks, and ServSwitch is a

trademark, of Black Box Corporation.

Apple and Macintosh are registered trademarks of Apple Computer, Inc.

AT&T is a registered trademark of AT&T.

Pentium is a registered trademark of Intel Corporation.

IBM, PC/AT, PS/2, and RS/6000 are registered trademarks, and PC/XT is a

trademark, of IBM Corporation.

IntelliMouse, Microsoft, Windows, Windows Me, Windows NT, and Windows XP

are registered trademarks or trademarks of Microsoft Corporation in the United

States and/or other countries.

Sun Microsystems is a registered trademark of Sun Microsystems, Inc. in the

United States and other countries.

Any other trademarks mentioned in this manual are acknowledged to be the property of the

trademark owners.

EU DECLARATION OF CONFORMITY, TRADEMARKS

SERVSWITCH™ BRAND CAT5 KVM/SERIAL/AUDIO EXTENDER

NORMAS OFICIALES MEXICANAS (NOM)

ELECTRICAL SAFETY STATEMENT

INSTRUCCIONES DE SEGURIDAD

1. Todas las instrucciones de seguridad y operación deberán ser leídas antes de

que el aparato eléctrico sea operado.

2. Las instrucciones de seguridad y operación deberán ser guardadas para

referencia futura.

3. Todas las advertencias en el aparato eléctrico y en sus instrucciones de

operación deben ser respetadas.

4. Todas las instrucciones de operación y uso deben ser seguidas.

5. El aparato eléctrico no deberá ser usado cerca del agua—por ejemplo, cerca

de la tina de baño, lavabo, sótano mojado o cerca de una alberca, etc..

6. El aparato eléctrico debe ser usado únicamente con carritos o pedestales que

sean recomendados por el fabricante.

7. El aparato eléctrico debe ser montado a la pared o al techo sólo como sea

recomendado por el fabricante.

8. Servicio—El usuario no debe intentar dar servicio al equipo eléctrico más allá

a lo descrito en las instrucciones de operación. Todo otro servicio deberá ser

referido a personal de servicio calificado.

9. El aparato eléctrico debe ser situado de tal manera que su posición no

interfiera su uso. La colocación del aparato eléctrico sobre una cama, sofá,

alfombra o superficie similar puede bloquea la ventilación, no se debe colocar

en libreros o gabinetes que impidan el flujo de aire por los orificios de

ventilación.

10. El equipo eléctrico deber ser situado fuera del alcance de fuentes de calor

como radiadores, registros de calor, estufas u otros aparatos (incluyendo

amplificadores) que producen calor.

11. El aparato eléctrico deberá ser connectado a una fuente de poder sólo del

tipo descrito en el instructivo de operación, o como se indique en el aparato.

12. Precaución debe ser tomada de tal manera que la tierra fisica y la polarización

del equipo no sea eliminada.

13. Los cables de la fuente de poder deben ser guiados de tal manera que no

sean pisados ni pellizcados por objetos colocados sobre o contra ellos,

poniendo particular atención a los contactos y receptáculos donde salen del

aparato.

14. El equipo eléctrico debe ser limpiado únicamente de acuerdo a las

recomendaciones del fabricante.

15. En caso de existir, una antena externa deberá ser localizada lejos de las lineas

de energia.

16. El cable de corriente deberá ser desconectado del cuando el equipo no sea

usado por un largo periodo de tiempo.

17. Cuidado debe ser tomado de tal manera que objectos liquidos no sean

derramados sobre la cubierta u orificios de ventilación.

18. Servicio por personal calificado deberá ser provisto cuando:

A: El cable de poder o el contacto ha sido dañado; u

B: Objectos han caído o líquido ha sido derramado dentro del aparato; o

C: El aparato ha sido expuesto a la lluvia; o

D: El aparato parece no operar normalmente o muestra un cambio en su

desempeño; o

E: El aparato ha sido tirado o su cubierta ha sido dañada.

NOM STATEMENT

SERVSWITCH™ BRAND CAT5 KVM/SERIAL/AUDIO EXTENDER

Contents

Chapter Page

1. Quick Start Guide ...................................................................................... 8

2. Specifications ........................................................................................... 10

3. Introduction ............................................................................................. 14

3.1 Compatibility ..................................................................................... 15

3.2 Key Features ...................................................................................... 16

4. Checklist of System Components ............................................................ 18

4.1 The Complete Package ..................................................................... 18

4.2 The Cables You’ll Need .................................................................... 19

4.2.1 To Connect a CPU to the Local Unit .................................... 19

4.2.2 To Connect a Monitor, Keyboard, Mouse,

Serial Device, and Audio Devices to the

Remote Unit or to the Dual-Access Local Unit .................. 20

4.2.3 To Connect a ServSwitch Multi to the Extender .................. 20

4.2.4 To Connect the Local Unit to the Remote Unit ................... 21

5. Configuration ........................................................................................... 22

5.1 Setting the Cable-Length Jumpers ................................................... 22

5.2 Setting the DIP Switch: Keyboard-Command Hotkey .................... 24

5.3 Setting the Microphone-Amplification Jumper

(Not Normally Necessary) ............................................................. 24

6. Installation ................................................................................................ 25

6.1 Test-Placing the Extender (Optional) ............................................. 25

6.2 Attaching Devices .............................................................................. 25

6.2.1 Special Concerns About Connecting Audio Devices ............ 26

6.2.2 Attaching a CPU to the Local Unit ......................................... 27

6.2.3 Attaching a Monitor, Keyboard, and Mouse to the

Dual-Access Local Unit ........................................................ 27

6.2.4 Attaching a Monitor, Keyboard, Mouse,

Serial Device, and/or Audio Devices to the

Remote Unit ......................................................................... 28

6.2.5 Attaching a ServSwitch Multi to the Extender ...................... 29

6.3 Finishing Your Installation ............................................................... 30

6.4 Adjusting the Video Compensation ................................................. 33

TABLE OF CONTENTS

Chapter Page

7. Operation ................................................................................................. 34

7.1 Keyboard and Mouse Emulation ..................................................... 34

7.2 Normal Operation and Keyboard Typematic Rate ......................... 34

7.3 Keyboard Commands and Related Functions ................................. 35

7.3.1 Resetting the Remote Keyboard and Mouse ......................... 35

7.3.2 Correcting the PS/2 Mouse If It Gets Out of Sync ............... 35

7.3.3 The Inactivity Timeout (Dual-Access Extender Only) ......... 36

7.3.4 Private Mode (Dual-Access Extender Only) .......................... 37

8. Troubleshooting ...................................................................................... 38

8.1 Common Problems ........................................................................... 38

8.1.1 Keyboard .................................................................................. 38

8.1.2 Mouse ....................................................................................... 39

8.1.3 Both Keyboard and Mouse ..................................................... 40

8.1.4 Serial Device ............................................................................ 41

8.1.5 Audio Devices .......................................................................... 42

8.1.6 Video ........................................................................................ 42

8.1.7 Power ....................................................................................... 44

8.2 General Questions About the Extender .......................................... 45

8.3 Calling Black Box .............................................................................. 47

8.4 Shipping and Packaging ................................................................... 47

Appendix A: Cable Pinning/Pairing ............................................................. 48

Appendix B: Rackmounting ........................................................................... 49

Appendix C: Keyboard-Command Summary ................................................ 50

SERVSWITCH™ BRAND CAT5 KVM/SERIAL/AUDIO EXTENDER

1. Quick Start Guide

Configuring the Extender

Configuring the ServSwitch™ Brand CAT5 KVM/Serial/Audio Extender involves

setting some internal controls. Read the next couple of paragraphs, and if you find

that you’ll need to change configuration settings, follow the procedure that’s listed

afterward. (If you’re not certain which Extender model you’re working with, refer

to Chapter 3.) Here’s what you need to consider:

•How far will the CAT5 cabling run between the Extender’s Local and Remote

Units? If it will be 100 m (330 ft.) or less, you don’t need to set anything. If it

will be 100 to 200 m (330 to 655 ft.), install jumpers on the three right-hand

post pairs in each set of three cable-length jumper posts (JP3 through JP5) in

the Remote Unit. If it will be 200 to 300 m (655 to 1000 ft.), install jumpers on

the three left-hand post pairs in each of these sets of cable-length jumper posts.

See Figure 5-1 in Section 5.1.

•What keyboard key do you want to be the “hotkey” to start the Extender’s

keyboard commands? If the keyboard’s right [Ctrl] key can be used for this

purpose (which it probably can if none of your software or hardware looks for

a single isolated press and release of this key), you don’t need to set anything.

If you need to press and release this key by itself to trigger some function of an

attached KVM switch or of a software program on an attached computer

(common on Compaq®Alpha®, HP®, and other workstations for which right

[Ctrl] maps to the [Compose] key), move position 2 of the DIP-switch labeled

SW1 on the main circuit board inside the KVM/Serial Extender’s Remote Unit

to ON. Refer to Section 5.2.

•Does the Extender need to amplify microphone input from the remote site?

This should not be the case if you are connecting a PC’s sound card (which

can amplify the signal itself) to the local CPU’s audio jack on the Local Unit. If

you are connecting some kind of recorder or sound-input device that can’t

amplify the input signal to that jack, and you’re using a nonamplified

microphone at the remote site, install the jumper on the jumper posts marked

“MIC” on the audio daughterboard inside the Remote Unit. Refer to

Section 5.3.

To get at the internal controls, open the Extender Unit while it is powered off—

taking all reasonable precautions against static electricity—by unscrewing the four

screws on its case and lifting off the top half of the case. For more information

about configuration, refer to Chapter 5.

CHAPTER 1: Quick Start Guide

Installing the Extender

To install your Extender system, refer to the illustration below. (A Dual-Access

model is shown; the Single-Access model won’t have the local user station.) Take

these steps:

1. Use the included extension cables to attach the CPU’s video, keyboard,

mouse, serial, and/or audio ports to the Local Unit.

2. Dual-Access models: Plug the local keyboard, monitor, and mouse directly into

the Local Unit.

3. Plug the remote keyboard, mouse, monitor, serial device, and/or audio

devices directly into the Remote Unit.

4. Connect the Local and Remote Units with straight-pinned four-pair CAT5

cable.

5. Power the Remote Unit with its included power supply.

For more information about installation, or if you’re attaching any KVM switches

to the Extender, refer to Chapter 6.

Operating the Extender

For the most part, your Extender system should operate automatically and

transparently. Some functions, though, are handled with keyboard commands.

Appendix C summarizes these commands, while Section 7.3 describes them in

detail.

Local monitor, keyboard,

and mouse

CAT5 interconnect cable

Extension

cables

(included)

Local Unit

Remote

Unit

Power

supply

Remote monitor, keyboard, mouse,

serial device (printer shown),

microphone, and headphones

PC CPU

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