Black Box ServSwitch ACU3001A Bedienungsanleitung

MAY 2002

ACU3001A

ACU3009A

ACU3022A

Interconnect

From CPU or ServSwitch

Local Module

Interconnect

Remote Module

Interconnect

From CPU or ServSwitch

Local Module

MICRO-1M6

FREE tech support 24 hours a day, 7 days a week: Call 724-746-5500 or fax 724-746-0746.

Mailing address: Black Box Corporation, 1000 Park Dr., Lawrence, PA 15055-1018

World-Wide Web: www.blackbox.com • E-mail: [email protected]

Customer Support Information:

THE SERVSWITCH™ FAMILY

Welcome to the ServSwitchTM Family!

Thank you for purchasing a BLACK BOX®ServSwitch™Brand CAT5 KVM

Extender model! We appreciate your business, and we think you’ll appreciate the

many ways that your enhanced keyboard/video/mouse system will save you money,

time, and effort.

That’s because our ServSwitch family is all about breaking away from the

traditional, expensive model of computer management. You know, the one-size-

fits-all-even-if-it-doesn’t model that says, “One computer gets one user station, no

more, no less.” Why not a single user station (monitor, keyboard, and mouse) for

multiple computers—even computers of different platforms? Why not a pair of

user stations, each of which can control multiple computers? Why not multiple

user stations for the same computer?

With our ServSwitch products, there’s no reason why not. We carry a broad line

of robust solutions for all these applications. Do you have just two PCs, and need

an economical alternative to keeping two monitors, keyboards, and mice on your

desk? Or do you need to share dozens of computers, including a mix of IBM®PC,

RS/6000®, Apple®Macintosh®, Sun Microsystems®, and SGI®compatibles among

multiple users with different access levels? Does your switch have to sit solidly on a

worktable and use regular everyday cables? Or does it have to be mounted in an

equipment rack and use convenient many-to-one cables? No matter how large or

small your setup is, no matter how simple or how complex, we’re confident we

have a ServSwitch system that’s just right for you.

The ServSwitch™family from Black Box—the one-stop answer for all your KVM-

switching needs!

This manual will tell you all about your new ServSwitch™ Brand CAT5 KVM

Micro Extender, including how to install, operate, and troubleshoot it. For an

introduction to the Micro Extender, see Chapter 2. The Micro Extender product

codes covered in this manual are:

ACU3001A

ACU3009A

ACU3022A

Document MICRO-1M6

SERVSWITCH™ BRAND CAT5 KVM MICRO EXTENDER

TRADEMARKS USED IN THIS MANUAL

BLACK BOX and the logo are registered trademarks, and ServSwitch, Matrix

ServSwitch, ServSwitch Affinity, ServSwitch Duo, ServSwitch Multi, ServSwitch

Ultra, ServSwitch Wizard, ServSwitch Wizard Pro, ServManager, ServSelect, and

ServShare are trademarks, of Black Box Corporation.

Apple and Macintosh are registered trademarks of Apple Computer, Inc.

AT&T is a registered trademark of AT&T.

Pentium is a registered trademark of Intel Corporation.

IBM, PC/AT, PS/2, and RS/6000 are registered trademarks, and PC/XT is a

trademark, of International Business Machines Corporation.

Microsoft, IntelliMouse, Windows, Windows Me, Windows NT, and Windows XP

are registered trademarks or trademarks of Microsoft Corporation in the United

States and/or other countries.

Sun Microsystems is a registered trademark of Sun Microsystems, Inc. in the

United States and other countries.

Any other trademarks mentioned in this manual are acknowledged to be the property of the

trademark owners.

FEDERAL COMMUNICATIONS COMMISSION AND INDUSTRY CANADA

RADIO-FREQUENCY INTERFERENCE STATEMENTS

This equipment generates, uses, and can radiate radio-frequency energy, and if not

installed and used properly, that is, in strict accordance with the manufacturer’s

instructions, may cause interference to radio communication. It has been tested

and found to comply with the limits for a Class A computing device in accordance

with the specifications in Subpart B of Part 15 of FCC rules, which are designed to

provide reasonable protection against such interference when the equipment is

operated in a commercial environment. Operation of this equipment in a

residential area is likely to cause interference, in which case the user at his own

expense will be required to take whatever measures may be necessary to correct the

interference.

Changes or modifications not expressly approved by the party responsible for

compliance could void the user’s authority to operate the equipment.

Shielded cables must be used to connect this equipment to computers and

peripherals in order to maintain compliance with radio frequency energy emission

regulations and ensure a suitably high level of immunity to electromagnetic

disturbances.

This digital apparatus does not exceed the Class A limits for radio noise emission from digital

apparatus set out in the Radio Interference Regulation of Industry Canada.

Le présent appareil numérique n’émet pas de bruits radioélectriques dépassant les limites

applicables aux appareils numériques de la classe A prescrites dans le Règlement sur le

brouillage radioélectrique publié par Industrie Canada.

FCC/IC STATEMENTS

SERVSWITCH™ BRAND CAT5 KVM MICRO EXTENDER

EUROPEAN UNION DECLARATION OF CONFORMITY

WARNING!

This is a class A product. In a domestic environment, this product might

cause radio interference, in which case the user might be required to

take adequate remedial measures.

This product complies with the following harmonized standards:

• EN55022 (1994), EN55024 (1998)

• EN61000-3-2 (1995), EN61000-3-3 (1995), EN60950 (2000)

When you use this product in environments that have high levels of

electromagnetic interference, you might experience some slight disturbance in its

operation. If this occurs, please refer to the Troubleshooting chapter of this

manual or call technical support.

To maintain compliance, use only cables supplied (or recommended) for use

with this product.

NORMAS OFICIALES MEXICANAS (NOM)

ELECTRICAL SAFETY STATEMENT

INSTRUCCIONES DE SEGURIDAD

1. Todas las instrucciones de seguridad y operación deberán ser leídas antes de

que el aparato eléctrico sea operado.

2. Las instrucciones de seguridad y operación deberán ser guardadas para

referencia futura.

3. Todas las advertencias en el aparato eléctrico y en sus instrucciones de

operación deben ser respetadas.

4. Todas las instrucciones de operación y uso deben ser seguidas.

5. El aparato eléctrico no deberá ser usado cerca del agua—por ejemplo, cerca

de la tina de baño, lavabo, sótano mojado o cerca de una alberca, etc.

6. El aparato eléctrico debe ser usado únicamente con carritos o pedestales que

sean recomendados por el fabricante.

7. El aparato eléctrico debe ser montado a la pared o al techo sólo como sea

recomendado por el fabricante.

8. Servicio—El usuario no debe intentar dar servicio al equipo eléctrico más allá

a lo descrito en las instrucciones de operación. Todo otro servicio deberá ser

referido a personal de servicio calificado.

9. El aparato eléctrico debe ser situado de tal manera que su posición no

interfiera su uso. La colocación del aparato eléctrico sobre una cama, sofá,

alfombra o superficie similar puede bloquea la ventilación, no se debe colocar

en libreros o gabinetes que impidan el flujo de aire por los orificios de

ventilación.

10. El equipo eléctrico deber ser situado fuera del alcance de fuentes de calor

como radiadores, registros de calor, estufas u otros aparatos (incluyendo

amplificadores) que producen calor.

11. El aparato eléctrico deberá ser connectado a una fuente de poder sólo del

tipo descrito en el instructivo de operación, o como se indique en el aparato.

NOM STATEMENT

SERVSWITCH™ BRAND CAT5 KVM MICRO EXTENDER

12. Precaución debe ser tomada de tal manera que la tierra fisica y la polarización

del equipo no sea eliminada.

13. Los cables de la fuente de poder deben ser guiados de tal manera que no

sean pisados ni pellizcados por objetos colocados sobre o contra ellos,

poniendo particular atención a los contactos y receptáculos donde salen del

aparato.

14. El equipo eléctrico debe ser limpiado únicamente de acuerdo a las

recomendaciones del fabricante.

15. En caso de existir, una antena externa deberá ser localizada lejos de las lineas

de energia.

16. El cable de corriente deberá ser desconectado del cuando el equipo no sea

usado por un largo periodo de tiempo.

17. Cuidado debe ser tomado de tal manera que objectos liquidos no sean

derramados sobre la cubierta u orificios de ventilación.

18. Servicio por personal calificado deberá ser provisto cuando:

A: El cable de poder o el contacto ha sido dañado; u

B: Objectos han caído o líquido ha sido derramado dentro del aparato; o

C: El aparato ha sido expuesto a la lluvia; o

D: El aparato parece no operar normalmente o muestra un cambio en su

desempeño; o

E: El aparato ha sido tirado o su cubierta ha sido dañada.

TABLE OF CONTENTS

Contents

Chapter Page

1. Quick Start Guide ...................................................................................... 9

2. Specifications ........................................................................................... 10

3. Introduction ............................................................................................. 14

3.1 Compatibility ..................................................................................... 15

3.2 Key Features ...................................................................................... 17

4. Checklist of System Components ............................................................ 18

4.1 The Complete Package ..................................................................... 18

4.2 The Cables You’ll Need .................................................................... 19

4.2.1 To Connect a CPU to the Local Unit .................................... 19

4.2.2 To Connect a ServSwitch Family KVM Switch to the

Local Unit’s CPU Port ......................................................... 20

4.2.3 To Connect a Monitor, Keyboard, and Mouse to the

Remote Unit or to the User Ports on the

Dual-Access Local Unit ........................................................ 22

4.2.4 To Connect a ServSwitch Family KVM Switch to the

Remote Unit or to the User Ports on the

Dual-Access Local Unit ........................................................ 23

4.2.5 To Connect the Local Unit to the Remote Unit ................... 25

5. Configuration ........................................................................................... 26

5.1 Setting DIP-Switch Position 1: Video Distance ................................ 26

5.2

Setting DIP-Switch Position 2: Keyboard-Command Recognition

.. 27

5.3 Setting the Microphone-Amplification Jumper in the

KVM/Serial/Audio Remote Unit (Not Normally Necessary) ........ 28

6. Installation ................................................................................................ 29

6.1 Test-Placing the Extender System (Optional) ................................ 29

6.2 Attaching Devices .............................................................................. 29

6.2.1 Special Concerns About Connecting Audio Devices to the

KVM/Serial/Audio Micro Extender ................................... 31

6.2.2 Attaching a CPU to the Local Unit’s CPU Port .................... 32

6.2.3 Attaching a ServSwitch Family KVM Switch to the

Local Unit’s CPU Port ......................................................... 33

6.2.4 Attaching User-Station Equipment to the User Port on a

Remote Unit or Dual-Access Local Unit ............................. 36

6.2.5 Attaching a ServSwitch Family KVM Switch to the

User Port on a Remote Unit or Dual-Access Local Unit .... 37

SERVSWITCH™ BRAND CAT5 KVM MICRO EXTENDER

Contents (continued)

Chapter Page

6. Installation (continued)

6.3 Finishing Your Installation ............................................................... 40

7. Operation ................................................................................................. 42

7.1 Keyboard and Mouse Emulation ..................................................... 42

7.2 Normal Operation and Keyboard Typematic Rate ......................... 42

7.3 Keyboard Commands and Related Functions ................................. 43

7.3.1 Resetting the Keyboard and Mouse ....................................... 43

7.3.2 Correcting the PS/2 Mouse If It Gets Out of Sync ............... 44

7.3.3 The Inactivity Timeout (ACU3009A Dual-Access Systems

Only) ..................................................................................... 45

7.3.4 Private Mode (ACU3009A Dual-Access Systems Only) ......... 46

8. Troubleshooting ...................................................................................... 47

8.1 Common Problems ........................................................................... 47

8.1.1 Keyboard .................................................................................. 47

8.1.2 Mouse ....................................................................................... 48

8.1.3 Both Keyboard and Mouse ..................................................... 49

8.1.4 Serial Device (ACU3022A KVM/Serial/Audio Systems

Only) ..................................................................................... 50

8.1.5 Audio Devices (ACU3022A KVM/Serial/Audio Systems

Only) ..................................................................................... 51

8.1.6 Video ........................................................................................ 51

8.1.7 Power ....................................................................................... 53

8.2 General Questions About the Micro Extender ............................... 54

8.3 Calling Black Box .............................................................................. 56

8.4 Shipping and Packaging ................................................................... 56

Appendix A: Cable Pinning/Pairing ............................................................. 57

Appendix B: Keyboard-Command Summary ................................................ 58

CHAPTER 1: Quick Start Guide

1. Quick Start Guide

When you configure the ServSwitch™ Brand CAT5 KVM Micro Extender, you only

need to answer two questions:

• How far will the CAT5 cabling run between the Extender’s Local and Remote

Units? If it will be 25 m (80 ft.) or less, you don’t need to set anything. If it will

be 25 to 50 m (80 to 160 ft.), move DIP-switch position 1 on the bottom of the

Remote Unit to the DOWN (ON) setting.

•ACU3001A or ACU3009A: Do you need [Scroll Lock] for anything?

ACU3022A: Do you need right-[Ctrl] for anything?

If not, you can use this key to command the Extender, and you don’t need

to set anything. If you need this key to control your hardware or software, or if

your keyboard doesn’t have this key, move DIP-switch position 2 on the bottom

of the Remote Unit to the DOWN (ON) setting.

To install your Extender system, refer to the illustration below. The elements of a

basic ACU3001A Single-Access installation are shown with solid lines; extra

elements that can be present in an ACU3009A Dual-Access or an ACU3022A

KVM/Serial/Audio installation are shown with dashed lines.

Use the included extension cable to attach the CPU to the Local Unit. Plug the

remote keyboard, monitor, and mouse directly into the Remote Unit. In Dual-

Access systems, plug the local keyboard, monitor, and mouse directly into the

Local Unit. Connect the Local and Remote Units with straight-pinned four-pair

solid-core CAT5 cable (not Level 6, etc.). Power the Remote Unit with its included

power supply. For more information, or if your installation includes any KVM

switches, refer to Chapter 6.

Remote monitor,

keyboard, mouse, and

(ACU3022A KVM/Serial/

Audio systems only)

serial touchscreen,

mike, and speakers

Local monitor, keyboard, and mouse

(ACU3009A Dual-Access systems only)

Local CPU

Local

Unit

CAT5

cable

Included extension cables

Remote Unit

and power

supply

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