Black Box ServSwitch Wizard ACU5012A Bedienungsanleitung

ServSwitch Wizard Extender

USER GUIDE

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NETWORK SERVICES

Order toll-free in the U.S.: Call 877-877-BBOX (outside U.S. call 724-746-5500)

FREE technical support 24 hours a day, 7 days a week: Call 724-746-5500 or fax 724-746-0746

Mailing address: Black Box Corporation, 1000 Park Drive, Lawrence, PA 15055-1018

Web site: www.blackbox.com • E-mail: [email protected]

CUSTOMER

SUPPORT

INFORMATION

AUGUST 2004

ACU5012A

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Contents

Welcome

Introduction ................................................................................ 2

Supplied items ........................................................................ 3

Installation and operation

Installation................................................................................... 4

Stage A - Configuration switch settings .............................. 4

LOCAL module switches ................................................... 4

REMOTE module switches ................................................. 5

Stage B - Mounting a module – desk or rack ....................... 6

Stage C – Connections ........................................................... 7

Connections at the LOCAL module .................................. 7

Connections at the REMOTE module ............................... 8

Operation .................................................................................... 9

Power and activity indicators ................................................ 9

General use ............................................................................. 9

Locking and unlocking the system ....................................... 9

Special configuration

Configuration ............................................................................ 10

What are hotkeys? .......................................................... 10

Entering, using and exiting configuration mode.......... 10

Password setting .................................................................. 11

Password override ................................................................ 11

Hot plugging and mouse restoration ................................. 12

Which restore setting do I use? ...................................... 12

Microsoft and Logitech -specific mouse settings .............. 12

Video compensation ............................................................ 13

The Skew Compensator ....................................................... 14

Miscellaneous settings ......................................................... 14

Flash upgrade ............................................................................ 15

Stage A - Download the upgrade files ............................... 15

Stage B - Create a startup diskette ..................................... 15

Stage C - Reconfigure the LOCAL connections and begin 16

Stage D - Reconfigure the REMOTE connections

and begin .............................................................................. 16

Stage E - Return all connections to their usual states ....... 16

Further information

Troubleshooting ........................................................................ 17

Getting assistance ..................................................................... 17

Other products in the Wizard range....................................... 18

Safety information ................................................................... 18

Radio Frequency Energy .......................................................... 19

European EMC directive 89/336/EEC ................................... 19

Federal Communications Comission and Canadian Depart-

ment of Communications rfi statements ........................... 19

Certification notice for equipment used in Canada ............... 20

Normas Oficiales Mexicanas (NOM)

Instrucciones de seguridad .................................................. 21

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PSU

Wizard Extender

LOCAL

Wizard Extender

REMOTE

AUDIO

VIDEO

TWISTED PAIR CABLE

(UP TO 200M)

KEYBOARD

MOUSE

RS232 SERIAL

Welcome

Introduction

Thank you for choosing the ServSwitch Wizard Extender ACU5012A set

which allows you to place the controlling keyboard, video monitor,

mouse, audio accessories (and also a serial device) up to 650ft (200m)

from a system. The Wizard Extender set consists of two modules: a

local module that attaches to your computer system and a remote

module to which the peripherals are connected. The long distance link

between the two modules is made via Category 5, or higher, twisted

pair cabling.

A 6.5ft (2 metre) long multi-cable

simplifies the connection of the

keyboard, video, mouse and

audio ports to the LOCAL

Extender.

The video monitor,

mouse, keyboard, audio

accessories and serial

device connect to the

REMOTE Extender.

Internal circuitry within the remote module ensures crisp video images

by automatically compensating for the length of the twisted pair cable

run.

(PSU p/n: PS649)

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Supplied items

TO REMOTE

BLACK BOX

Wizard Extender

LOCAL

EXP

CPU/ServSwitch

724-746-5500

Optional connection to

power adapter (required

when no keyboard

connection will be made

Connection to

REMOTE module

Connection from

computer RS232

serial port

Switch bank to

determine certain

modes and functions

LOCAL Extender module

Power and

signal activity

indicator

Multi-cable

connection from

computer KVM and

audio ports

TO LOCAL

BLACK BOX

Wizard Extender

REMOTE

POWER

724-746-5500

REMOTE Extender module

Connection to

LOCAL module

Connection to

RS232 serial

device

Switch bank to

determine certain

modes and functions

Input from

power supply

Connection to

video monitor

Connection

to keyboard

Connection

to mouse

Connections to

microphone and

speakers

KVM and Audio

multi-cable

(EHN825-0006)

Power supply plus

mains cable (PS649)

plus power cord

(EPWR08)

Self-adhesive

rubber feet

Serial cable

(standard straight thru 9-pin

D-type male to 9-pin D-type

female - all lines connected)

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Installation and operation

Installation

The installation of the Wizard Extender set is straightforward and can

best be achieved in most cases by following these stages for each

module:

• Stage A Check or set the configuration switch settings

• Stage B Mount the module

• Stage C Connect the cables

Stage A - Configuration switch settings

The basic operation of the LOCAL and REMOTE modules are controlled

by the banks of four switches located on the side of each module. The

switches are monitored at all times and may be changed when power

is on or off (the only exception to this rule is switch 1 of the LOCAL

module which initiates slightly different functions depending on the

power state when it is switched).

LOCAL module switches

LOCAL module switches (continued)

LOCAL Switch 1

OFF: Normal operation.

ON: (Before power is applied) Places the LOCAL module into flash

upgrade mode so that the internal software can be changed.

Please see the ‘Flash upgrade’ section in the ‘Special

configuration’ section.

ON: (While power is applied) Places the REMOTE module into

password override mode. This allows any pre-configured

passwords to be altered - particularly useful when they have been

lost or forgotten. Please see the ‘Password override’ section in

the ‘Special configuration’ chapter.

LOCAL Switch 2

OFF: Normal operation.

ON: Set transparent mode. Use this setting if the Wizard modules are

to be used with KVM switches produced by other manufacturers.

Cascaded KVM switches often use special signals to set or identify

conditions. In transparent mode, the Wizard modules will pass the

signals without attempting to interpret them.

LOCAL Switch 3

OFF: Microphone input on REMOTE module. Use this setting if a

standard mono-channel microphone is connected to the MIC

input on the REMOTE unit.

ON: Stereo line-in input on REMOTE module. Use this setting if a

stereo input is applied to the MIC input on the REMOTE unit.

LOCAL Switch 4

OFF: Normal operation.

ON: Suspend operation and reset the LOCAL module. Use this setting

momentarily to produce the same effect as removing and

restoring power if incorrect operation has occurred. Return the

switch to the OFF position to allow normal operation to continue.

Note: When shipped, all switches are set in the OFF positions and this

will produce normal operation with normal microphone input (at the

REMOTE module).

OFF: Normal operation

ON: Transparent mode

OFF: Normal operation

ON: Reset LOCAL module

OFF: Normal operation

ON: Flash upgrade/reset

password modes

OFF: Microphone input mode

ON: Stereo line-in mode

LOCAL

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REMOTE module switches

Note: When shipped, all switches are set in the OFF positions and this

will produce normal operation.

REMOTE module switches (continued)

REMOTE Switch 1

OFF: Normal operation.

ON: (Before power is applied) Places the REMOTE module into flash

upgrade mode so that the internal software can be changed.

Please see the ‘Flash upgrade’ section in the ‘Special

configuration’ chapter.

REMOTE Switches 2 and 3

Switches 2 and 3 determine which two keyboard keys (when pressed

in unison) are to be designated as ‘hotkeys’. Hotkeys signal to the

REMOTE module that the next key to be pressed is a special

configuration command for the module and is not to be passed to the

computer system.

2 OFF

3 OFF Hotkeys = CTRL and SHIFT

2 OFF

3 ON Hotkeys = ALT and SHIFT

2 ON

3 OFF Hotkeys = CTRL and ALT

2 ON

3 ON Hotkeys disabled

REMOTE Switch 4

OFF: Automatic video compensation mode. In this mode circuitry

within the REMOTE module will adjust the video compensation

settings automatically at power on to match the length of the

cable run (providing the twisted pair to both modules is

connected and both modules are switched on).

ON: Manual video compensation mode. Use this mode to bypass the

automatic compensation circuitry if manual adjustment is

required to improve the video quality. Automatic video

compensation disabled. Please see the ‘Video compensation’

section in the ‘Special configuration’ chapter.

Determines configuration

of hotkeys in conjunction

with switch 3

OFF: Automatic video

compensation mode

ON: Manual video

compensation mode

OFF: Normal operation

ON: Flash upgrade

Determines configuration

of hotkeys in conjunction

with switch 2

REMOTE

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Pan-head

screw

Countersunk

screws x 2

Rack

securing

plate

Stage B - Mounting a module – desk or rack

The Wizard Extender modules can be situated on a desk (or floor) or

alternatively, for larger installations, mounted within optional rack

mount chassis units.

Desk mount

Apply the supplied self-adhesive rubber

feet to the underside of the module(s).

Rack mount

Note: The module switches are not accessible once it is inserted into

the rack, therefore, check all settings before insertion.

1 Place the rack securing plate onto the front of the module and

secure it with the two countersunk screws.

2 Orient the module on its side so that its labelled face is the correct

way up and the securing plate is facing away from the rack.

3 Slide the module into the required rack position. The rectangular

cut-out in the front upper lip of the rack allows the two screws on

the module’s upper edge to slide through.

4 The rack mount chassis has a series of holes in its floor that are

spaced to accommodate the two screws on the

module’s lower edge. Ensure that the screws

correctly locate into the two holes of the

chosen slot. The rack securing plate on the

module should now be flush with the front of

the rack mount chassis.

5 Use the third (pan-head) screw, in the top hole

of the rack securing plate to fasten the

module to the rack.

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LOCAL

Main connector

for the KVM+A

multi-cable

Stage C – Connections

The naming of the LOCAL and REMOTE modules relate to their

proximity to the computer system. Hence, the LOCAL module connects

directly to the system, while the REMOTE is at the other end of the

twisted pair cable and attaches to the keyboard, mouse, etc.

Connections at the LOCAL module

KVM+A multi-cable connection

Most of the connections between the computer system and the LOCAL

module are made via the supplied multi-cable. This has a single

connection to the module, is 6.5ft (2 meters) in length and splits out to

the keyboard, video, mouse, microphone and speaker ports of the

system.

1 Attach the supplied KVM+A

multi-cable to the 25-way

socket at the end of the

LOCAL module.

2 At the other end

of the KVM+A

cable,

attach the

keyboard,

mouse and

video,

microphone

and speaker

connectors to the appropriate sockets at the rear of the computer

system. On most systems the appropriate ports should be labelled

and color coded in a similar way to the cable connectors:

Monitor (video) Blue

Keyboard Purple

Mouse or Mid green

Speaker or

SPK

Light green

Microphone or

MIC

Pink (or maroon)

234

Serial cable connection

The Wizard Extender set offers the option to attach an RS232 serial

device (such as a touch screen input) via the remote link. The link

supports software or hardware

handshaking up to a maximum

baud rate of 56Kb/s. To make the

serial connection between the

LOCAL module and your

computer system, use the

supplied serial link cable.

1 Attach male connector of

the serial link cable to

the 9 pin port on the

LOCAL module,

labelled .

2 Connect the other

end of the serial

link cable to the

appropriate serial port of the computer system.

Twisted pair connection

The link between the LOCAL and REMOTE modules is made via

twisted pair cable, specified to Category 5 or higher. Ensure that the

total twisted pair cable length (including patch boxes) does not exceed

650ft (200) meters.

1 Insert the connector from the

twisted pair cable link into the

socket marked ‘TO

REMOTE’.

LOCAL

Male connector

for the serial

link cable

Twisted pair

cable connector

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Connections at the REMOTE module

Keyboard, video and mouse connections

The connections to the keyboard, video monitor and mouse are all

made to the sockets at one end of the REMOTE module.

1 Attach the lead from the monitor to the

blue D-type socket labelled on the

REMOTE module.

2 Connect the keyboard lead to

the purple mini-DIN socket

labelled on the

REMOTE module.

3 Insert the

keyboard lead

into the green

mini-DIN socket

labelled on

the REMOTE

module.

REMOTE

Connection

from mouse

Twisted pair, power and serial connections

1 Insert the connector from the twisted pair cable link into the socket

marked ‘TO LOCAL’.

2 Attach the output connector of the power

supply to the socket at the front edge of

the REMOTE module labelled POWER.

3 Insert the IEC connector of the

supplied power lead into the

corresponding socket of the

power supply. Connect the

other end of the power

lead to a nearby

mains socket.

4 If the serial

connection to be

used, attach the

lead from your

serial device to the

9 way male

connector on the

REMOTE module

labelled

Connection

from video

monitor

Connection

from

keyboard

Power supply

connection

Twisted

pair

cable

connection

Connection from

serial device

Audio connections

Audio connections are available at the two 3.5” jack sockets mounted

on the side (same side as the switch bank) of the REMOTE module.

Note: The microphone input (labelled ) has a dual function

whereby it can either support a mono-channel microphone or

alternatively receive stereo line input. Switch 3 on the LOCAL module

controls the setting of this port: LOCAL switch 3 OFF - microphone,

LOCAL switch 3 ON - stereo line in.

1 Connect the

microphone (or stereo

line input) plug to the

REMOTE module socket

labelled .

Note: Ensure that the

setting of switch 3 on

the LOCAL module

matches the input to

this socket: OFF-

microphone; ON-stereo

line input).

2 Connect the speaker plug to the socket labelled .

SERIES

REMOTE

Speaker

connection

Microphone (or

stereo line-in)

connection

Note: When the REMOTE module is

rack mounted, the audio connections

must be made after the module has

been fixed in place. Access is required

to the rear and above the rack.

Remember to remove the audio

connections before attempting to

slide out the REMOTE module.

Rack mount

Audio

connections

made after

mounting and

removed before

attempting to

slide the

module out

REMOTE

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Operation

Power and activity indicators

On the front panel of both

modules are small recessed

indicators which provide

confirmation of power and

activity, as follows:

• Constant red - power

applied, no communication

activity.

• Flickering red - power

applied, mouse or

keyboard activity occuring.

• Slow flashing red - module

is in flash upgrade mode.

Note: Both modules contain

internal automatic cut-out

fuses to protect against power

surges. To reset, remove

power (or, for the LOCAL

module, the keyboard

connection) from the module

for one second and then

reconnect.

General use

In use, the Wizard Extender modules should be transparent - the system

and its peripherals should operate exactly as normal, the only

difference being that they are now up to 650ft (200 meters) apart.

In some installations, you may see some ‘shadows’ to the right of high

contrast screen characters. This is caused by an incorrectly selected

video compensation setting. In the majority of cases the automatic

video compensation circuitry will correct such occurrences. However, it

may be necessary to manually adjust the video compensation settings

or in extreme cases to install a optional correction module. Please see

the ‘Video compensation’ section in the ‘Special configuration’

section.

Power/activity

indicators

REMOTE

LOCAL

Locking and unlocking the system

In situations where the computer system (and the LOCAL module) can

be locked away the Wizard Extender set offers a viable security system

to deter unauthorized use. Once a password has been set, a simple key

sequence allows the system to be quickly and securely detached from

its peripherals. Only the correct password will reconnect the remote

and local modules.

To lock the system

1 First set a password. For further details, please refer to the

‘Password setting’ section in the ‘Special configuration’ chapter.

2 Simultaneously press the currently configured hotkeys (by default,

and ) along with .

The screen will go blank and the

three keyboard indicators will

begin alternately flashing

between the ‘Num Lock’ and

‘Scroll Lock’, and ‘Caps Lock’.

This sequence indicates that a

password is required.

To unlock the system

1 Enter the correct password and press .

Note: Passwords are NOT case sensitive.

Note: If an invalid password has been entered and the keyboard

indicators are not flashing as described above, press to clear

the incorrect attempt.

2 If the correct password is entered, the screen will be restored and

normal operation can continue.

To enable the video

Simultaneously press the currently configured hotkeys (by default,

and ) along with . This command will be required to restore the

video if and along with is used when no password has

been set.

To disable the video

Simultaneously, press the currently configured hotkeys (by default,

and ) along with .

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