Black Box LES1108A Bedienungsanleitung

BL A C K B OX®

Securely manage data center and network

equipment from anywhere in the world.

Value-Line and Advanced Console Servers User’s Manual

November 2009

LES1108A LES1208A

LES1116A LES1216A

LES1148A LES1248A

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Value-Line and Advanced Console Servers Manual

Trademarks Used in this Manual

Black Box and the Double Diamond logo are registered trademarks of BB Technologies, Inc.

Mac is a registered trademark of Apple Computers, Inc.

Linux is a registered trademark of Linus Torvalds.

Internet Explorer, Windows, Windows Me, Windows NT, and Windows Vista are a registered trademarks of Microsoft Corporation.

Nagios is a registered trademark of Nagios Enterprises LLC.

Java and Solaris are trademarks of Sun Microsystems, Inc.

Unix is a registered trademark of X/Open Company Ltd.

Any other trademarks mentioned in this manual are acknowledged to be the property of the trademark owners.

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Value-Line and Advanced Console Servers Manual

We‘re here to help! If you have any questions about your application

or our products, contact Black Box Tech Support at 724-746-5500

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Value-Line and Advanced Console Servers Manual

Federal Communications Commission and Industry Canada Radio Frequency Interference

Statements

This equipment generates, uses, and can radiate radio-frequency energy, and if not installed and used

properly, that is, in strict accordance with the manufacturer’s instructions, may cause interference to radio communication. It has

been tested and found to comply with the limits for a Class A computing device in accordance with the specifications in Subpart

B of Part 15 of FCC rules, which are designed to provide reasonable protection against such interference when the equipment is

operated in a commercial environment. Operation of this equipment in a residential area is likely to cause interference, in which

case the user at his own expense will be required to take whatever measures may be necessary to correct

the interference.

Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to oper-

ate the equipment.

This digital apparatus does not exceed the Class A limits for radio noise emission from digital apparatus set out in the Radio

Interference Regulation of Industry Canada.

Le présent appareil numérique n’émet pas de bruits radioélectriques dépassant les limites applicables aux appareils numériques de

la classe A prescrites dans le Règlement sur le brouillage radioélectrique publié par Industrie Canada.

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Value-Line and Advanced Console Servers Manual

Instrucciones de Seguridad

(Normas Oficiales Mexicanas Electrical Safety Statement)

1. Todas las instrucciones de seguridad y operación deberán ser leídas antes de que el aparato eléctrico sea operado.

2. Las instrucciones de seguridad y operación deberán ser guardadas para referencia futura.

3. Todas las advertencias en el aparato eléctrico y en sus instrucciones de operación deben ser respetadas.

4. Todas las instrucciones de operación y uso deben ser seguidas.

5. El aparato eléctrico no deberá ser usado cerca del agua—por ejemplo, cerca de la tina de baño, lavabo, sótano mojado o cerca

de una alberca, etc..

6. El aparato eléctrico debe ser usado únicamente con carritos o pedestales que sean recomendados por el fabricante.

7. El aparato eléctrico debe ser montado a la pared o al techo sólo como sea recomendado por el fabricante.

8. Servicio—El usuario no debe intentar dar servicio al equipo eléctrico más allá a lo descrito en las instrucciones de operación.

Todo otro servicio deberá ser referido a personal de servicio calificado.

9. El aparato eléctrico debe ser situado de tal manera que su posición no interfiera su uso. La colocación del aparato eléctrico

sobre una cama, sofá, alfombra o superficie similar puede bloquea la ventilación, no se debe colocar en libreros o gabinetes

que impidan el flujo de aire por los orificios de ventilación.

10. El equipo eléctrico deber ser situado fuera del alcance de fuentes de calor como radiadores, registros de calor, estufas u otros

aparatos (incluyendo amplificadores) que producen calor.

11. El aparato eléctrico deberá ser connectado a una fuente de poder sólo del tipo descrito en el instructivo de operación, o como

se indique en el aparato.

12. Precaución debe ser tomada de tal manera que la tierra fisica y la polarización del equipo no sea eliminada.

13. Los cables de la fuente de poder deben ser guiados de tal manera que no sean pisados ni pellizcados por objetos colocados

sobre o contra ellos, poniendo particular atención a los contactos y receptáculos donde salen del aparato.

14. El equipo eléctrico debe ser limpiado únicamente de acuerdo a las recomendaciones del fabricante.

15. En caso de existir, una antena externa deberá ser localizada lejos de las lineas de energia.

16. El cable de corriente deberá ser desconectado del cuando el equipo no sea usado por un largo periodo de tiempo.

17. Cuidado debe ser tomado de tal manera que objectos liquidos no sean derramados sobre la cubierta u orificios de ventilación.

18. Servicio por personal calificado deberá ser provisto cuando:

A: El cable de poder o el contacto ha sido dañado; u

B: Objectos han caído o líquido ha sido derramado dentro del aparato; o

C: El aparato ha sido expuesto a la lluvia; o

D: El aparato parece no operar normalmente o muestra un cambio en su desempeño; o

E: El aparato ha sido tirado o su cubierta ha sido dañada.

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INDEX

INTRODUCTION 11

INSTALLATION 15

2.1 Models 15

2.1.1 Kit components LES1208A, LES1216A and LES1248A Advanced Console Servers 16

2.1.2 Kit components LES1116A and LES1148A Console Servers 16

2.1.3 Kit components LES1108A Console Server 17

2.2 Power connection 17

2.2.1 LES1208A, LES1216A and LES1248A power 17

2.2.2 LES1116A and LES1148A power 17

2.2.3 LES1108A power 18

2.3 Network connection 18

2.4 Serial Port connection 18

2.5 USB Port Connection 19

SYSTEM CONFIGURATION 20

3.1 Management console connection 20

3.1.1 Connected PC/workstation set up 20

3.1.2 Browser connection 21

3.2 Administrator Password 22

3.3 Network IP address 23

3.3.1 IPv6 configuration 25

3.4 System Services 25

3.5 Communications Software 27

3.5.1 SDT Connector 27

3.5.2 PuTTY 28

3.5.3 SSHTerm 28

3.6 Management network configuration (LES1208A, LES1216A and LES1248A only) 29

3.6.1 Enable the Management LAN 29

3.6.2 Configure the DHCP server 30

3.6.3 Select Failover or broadband OOB 32

3.6.4 Bridging the network ports 33

SERIAL PORT AND NETWORK HOST 35

4.1 Configure Serial Ports 35

4.1.1 Common Settings 36

4.1.2 Console Server Mode 37

4.1.3 SDT Mode 42

4.1.4 Device (RPC, UPS, EMD) Mode 43

4.1.5 Terminal Server Mode 43

4.1.6 Serial Bridging Mode 43

4.1.8 Syslog 44

4.2 Add/ Edit Users 45

4.3 Authentication 47

4.4 Network Hosts 47

4.5 Trusted Networks 48

4.6 Serial Port Cascading 50

4.6.1 Automatically generate and upload SSH keys 50

4.6.2 Manually generate and upload SSH keys 51

4.6.3 Configure the slaves and their serial ports 53

4.6.4 Managing the Slaves 54

4.7 Serial Port Redirection 54

4.8 Managed Devices 55

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FAILOVER AND OoB DIAL-IN 58

5.1 OoB Dial-In Access 58

5.1.1 Configure Dial-In PPP 59

5.1.2 Using SDT Connector client 61

5.1.3 Set up Windows XP/ 2003/Vista/7 client 61

5.1.4 Set up earlier Windows clients 62

5.1.5 Set up Linux clients for dial-in 62

5.2 OoB broadband access 62

5.3 Broadband Ethernet Failover 62

5.4 Dial-Out Failover 63

SECURE SSH TUNNELING AND SDT CONNECTOR 65

6.1 Configuring for SSH Tunneling to Hosts 66

6.2 SDT Connector Client Configuration 66

6.2.1 SDT Connector installation 67

6.2.2 Configuring a new console server gateway in the SDT Connector client 68

6.2.3 Auto-configure SDT Connector client with the user’s access privileges 69

6.2.4 Make an SDT connection through the gateway to a host 70

6.2.5 Manually adding hosts to the SDT Connector gateway 71

6.2.6 Manually adding new services to the new hosts 72

6.2.7 Adding a client program to be started for the new service 74

6.2.8 Dial in configuration 76

6.3 SDT Connector to Management Console 76

6.4 SDT Connector - telnet or SSH connect to serially attached devices 77

6.5 Using SDT Connector for out-of-band connection to the gateway 79

6.6 Importing (and exporting) preferences 80

6.7 SDT Connector Public Key Authentication 81

6.8 Setting up SDT for Remote Desktop access 81

6.8.1 Enable Remote Desktop on the target Windows computer to be accessed 82

6.8.2 Configure the Remote Desktop Connection client 83

6.9 SDT SSH Tunnel for VNC 87

6.9.1 Install and configure the VNC Server on the computer to be accessed 87

6.9.2 Install, configure and connect the VNC Viewer 88

6.10 Using SDT to IP connect to hosts that are serially attached to the gateway 90

6.10.1 Establish a PPP connection between the host COM port and console server 90

6.10.2 Set up SDT Serial Ports on console server 93

6.10.3 Set up SDT Connector to SSH port forward over the console server Serial Port 94

6.11 SSH Tunneling using other SSH clients (e.g. PuTTY) 94

ALERTS AND LOGGING 98

7.1 Configure SMTP/SMS/SNMP/Nagios alert service 98

7.1.1 Email alerts 98

7.1.2 SMS alerts 99

7.1.3 SNMP alerts 100

7.1.4 Nagios alerts 101

7.2 Activate Alert Events and Notifications 101

7.2.1 Add a new alert 102

7.2.2 Configuring general alert types 103

7.2.3 Configuring environment and power alert type 104

7.2.4 Configuring alarm sensor alert type 105

7.3 Remote Log Storage 105

7.4 Serial Port Logging 106

7.5 Network TCP or UDP Port Logging 106

POWER & ENVIRONMENTAL MANAGEMENT 108

8.1 Remote Power Control (RPC) 108

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8.1.1 RPC connection 108

8.1.2 RPC access privileges and alerts 111

8.1.3 User power management 111

8.1.4 RPC status 112

8.2 Uninterruptible Power Supply Control (UPS) 112

8.2.1 Managed UPS connections 113

8.2.2 Remote UPS management 116

8.2.3 Controlling UPS powered computers 117

8.2.4 UPS alerts 118

8.2.5 UPS status 118

8.2.6 Overview of Network UPS Tools (NUT) 119

8.3 Environmental Monitoring 121

8.3.1 Connecting the EMD 122

8.3.2 Environmental alerts 123

8.3.3 Environmental status 123

AUTHENTICATION 125

9.1 Authentication Configuration 125

9.1.1 Local authentication 126

9.1.2 TACACS authentication 126

9.1.3 RADIUS authentication 127

9.1.4 LDAP authentication 128

9.1.5 RADIUS/TACACS user configuration 128

9.2 PAM (Pluggable Authentication Modules) 129

9.3 SSL Certificate 131

NAGIOS INTEGRATION 134

10.1 Nagios Overview 134

10.2 Central management and setting up SDT for Nagios 135

10.2.1 Set up central Nagios server 136

10.2.2 Set up distributed console servers 136

10.3 Configuring Nagios distributed monitoring 139

10.3.1 Enable Nagios on the console server 139

10.3.2 Enable NRPE monitoring 140

10.3.3 Enable NSCA monitoring 140

10.3.4 Configure selected Serial Ports for Nagios monitoring 141

10.3.5 Configure selected Network Hosts for Nagios monitoring 141

10.3.6 Configure the upstream Nagios monitoring host 142

10.4 Advanced Distributed Monitoring Configuration 142

10.4.1 Sample Nagios configuration 142

10.4.2 Basic Nagios plug-ins 145

10.4.3 Additional plug-ins 146

10.4.4 Number of supported devices 146

10.4.5 Distributed Monitoring Usage Scenarios 147

SYSTEM MANAGEMENT 150

11.1 System Administration and Reset 150

11.2 Upgrade Firmware 151

11.3 Configure Date and Time 152

11.4 Configuration Backup 153

STATUS REPORTS 156

12.1 Port Access and Active Users 156

12.2 Statistics 157

12.3 Support Reports 157

12.4 Syslog 158

12.5 Dashboard 158

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12.5.1 Configuring the Dashboard 159

12.5.2 Creating custom widgets for the Dashboard 161

MANAGEMENT 162

13.1 Device Management 162

13.2 Port and Host Logs 163

13.3 Serial Port Terminal Connection 163

13.4 Power Management 164

CONFIGURATION FROM THE COMMAND LINE 165

14.1 Accessing config from the command line 165

14.2 Serial Port configuration 168

14.3 Adding and removing Users 171

14.4 Adding and removing user Groups 172

14.5 Authentication 173

14.6 Network Hosts 174

14.7 Trusted Networks 175

14.8 Cascaded Ports 176

14.9 UPS Connections 176

14.10 RPC Connections 177

14.11 Environmental 178

14.12 Managed Devices 179

14.13 Port Log 179

14.14 Alerts 180

14.15 SMTP & SMS 182

14.16 SNMP 183

14.17 Administration 183

14.18 IP settings 184

14.19 Date & Time settings 184

14.20 Dial-in settings 185

14.21 DHCP server 186

14.22 Services 186

14.23 NAGIOS 187

ADVANCED CONFIGURATION 189

15.1 Custom Scripting 189

15.1.1 Custom script to run when booting 189

15.1.2 Running custom scripts when alerts are triggered 190

15.1.3 Example script - Power cycling on pattern match 191

15.1.4 Example script - Multiple email notifications on each alert 191

15.1.5 Deleting configuration values from the CLI 191

15.1.6 Power cycle any device upon a ping request failure 194

15.1.7 Running custom scripts when a configurator is invoked 196

15.1.8 Backing-up the configuration and restoring using a local USB stick 196

15.1.9 Backing-up the configuration off-box 197

15.2 Advanced Portmanager 198

15.2.1 Portmanager commands 198

15.2.2 External Scripts and Alerts 199

15.3 Raw Access to Serial Ports 200

15.3.1 Access to serial ports 200

15.3.2 Accessing the console/modem port 201

15.4 IP- Filtering 201

15.5 Modifying SNMP Configuration 202

15.5.1 /etc/config/snmpd.conf 202

15.5.2 Adding more than one SNMP server 203

15.6 Secure Shell (SSH) Public Key Authentication 204

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15.6.1 SSH Overview 204

15.6.2 Generating Public Keys (Linux) 205

15.6.3 Installing the SSH Public/Private Keys (Clustering) 205

15.6.4 Installing SSH Public Key Authentication (Linux) 206

15.6.5 Generating public/private keys for SSH (Windows) 207

15.6.6 Fingerprinting 209

15.6.7 SSH tunneled serial bridging 210

15.6.8 SDT Connector Public Key Authentication 212

15.7 Secure Sockets Layer (SSL) Support 213

15.8 HTTPS 213

15.8.1 Generating an encryption key 213

15.8.2 Generating a self-signed certificate with OpenSSL 213

15.8.3 Installing the key and certificate 214

15.8.4 Launching the HTTPS Server 214

15.9 Power Strip Control 215

15.9.1 The PowerMan tool 215

15.9.2 The pmpower tool 216

15.9.3 Adding new RPC devices 217

15.10 IPMItool 218

15.11 Custom Development Kit (CDK) 221

15.12 Scripts for Managing Slaves 222

APPENDIX

A. CLI Commands and Source Code

B. Hardware Specification

C. Safety and Certifications

D. Connectivity and Serial I/O

E. Terminology

F. End User License Agreement

G. Service and Warranty

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