Black Box RAS-PutIn Bedienungsanleitung

RAS-PutIn

Installation and User

Guide

Based on Firmware 03.02.07

This publication contains proprietary information, which is protected by copyright. No part

of this publication can be reproduced, transcribed, stored in a retrieval system, translated into

any language or computer language, or transmitted in any form whatsoever without the prior

written consent of the publisher, Blackbox Inc.. Blackbox Inc. acknowledges the following

trademarks:



Intel is a registered trademark of Intel Corporation.



Windows 98, Microsoft Windows, and Windows NT are trademarks of Microsoft Corpo-

ration.



IBM, AT, VGA, PS/2, and OS/2 are registered trademarks and XT and CGA are trade-

marks of International Business Machines Corporation.



Blackbox is a registered trademark of Blackbox Inc. Zwickau, Germany.

Other trademarks and trade names may be used in this document to refer to either the entities

claiming the marks and names or their products. Blackbox Inc. disclaims any proprietary

interest in trademarks and trade names other than its own

Authors: Blackbox Team

This document was created on February 10, 2004.

The RAS-PutIn



(ServSwitch RAS-PutIn) provides server management capabilities. You can

use RAS-PutIn to manage and monitor components in your servers through a modem, an ISDN

line or LAN, even if your network is down (Modem/ISDN). RAS-PutIn oﬀers a comprehensive

hardware solution to server management.

Limited Warranty

The buyer agrees if this product proves to be defective, that Blackbox Inc. is only obligated to

repair or replace this product at Blackbox Inc.’ discretion according to the terms and conditions

of the warranty registration card that accompanies this product. Blackbox Inc. shall not be

held liable for any loss, expenses or damage, direct, incidental or consequential resulting from

the use of this product. Please see the Warranty Information shipped with this product for full

warranty details.

Limitations of Liability

Blackbox Inc. shall in no event be held liable for any loss, expenses or damages of any kind

whatsoever, whether direct, indirect, incidental, or consequential (whether arising from the

design or use of this product or the support materials provided with the product). No action or

proceeding against Blackbox Inc. may be commenced more than two years after the delivery of

product to Licensee of Licensed Software.

Licensee agrees to defend and indemnify Blackbox Inc. from any and all claims, suits, and

liabilities (including attorney’s fees) arising out of or resulting from any actual or alleged act or

omission on the part of Licensee, its authorized third parties, employees, or agents, in connection

with the distribution of Licensed Software to end-users, including, without limitation, claims,

suits, and liability for bodily or other injuries to end-users resulting from use of Licensee’s

product not caused solely by faults in Licensed Software as provided by Blackbox Inc. to

Licensee.

Technical Support

If you need help installing, conﬁguring, or running RAS-PutIn, call your Blackbox OEM or

VAD Technical Support representative.

We invite you to access Blackbox’s Web site at:

http://www.blackbox.com/

There you shall ﬁnd all modiﬁcations made after the editorial deadline.

iii

Contents

1 The Quick Installation Guide 1

2 Introduction 5

2.1 When the server is up and running .......................... 7

2.2 When the server is dead ................................ 8

3 Installation 9

3.1 Operation Overview .................................. 9

3.2 Connectors and Jumpers ................................ 10

3.2.1 Front Side Connectors ............................. 10

3.2.2 Rear Side Connectors ............................. 10

3.3 Connecting RAS-PutIn to the host system ...................... 11

3.3.1 Connecting system management option ................... 12

3.3.2 Connecting IPMI option ............................ 12

3.3.3 Connecting the Internal Reset/Power Option ................ 13

3.3.4 Connecting the External Reset/Power Option ................ 13

3.3.5 Connecting Ethernet .............................. 14

3.3.5.1 10 Mbps Connection ......................... 14

3.3.5.2 100 Mbps Connection ........................ 14

3.3.6 Connecting ISDN ................................ 14

4 Conﬁguration 15

4.1 Initial Conﬁguration .................................. 15

4.1.1 Initial conﬁguration via DHCP server .................... 15

4.1.2 Initial conﬁguration via local console ..................... 15

4.1.3 Mouse, Keyboard and Video conﬁguration .................. 17

4.1.3.1 RAS-PutIn mouse settings ..................... 17

4.1.3.2 Host system mouse settings ..................... 17

4.1.3.3 RAS-PutIn Video Modes ...................... 17

5 Usage 19

5.1 Prerequisites ...................................... 19

5.2 Login into RAS-PutIn and logout ........................... 20

5.2.1 Login into RAS-PutIn ............................. 20

5.2.2 Main Screen ................................... 21

5.2.3 Logout from RAS-PutIn ............................ 22

5.3 Remote Console ..................................... 22

5.3.1 Show Remote Console ............................. 22

5.3.2 Remote Chat Frame .............................. 26

5.3.3 RAS-PutIn Mouse Synchronization ...................... 27

5.3.4 RAS-PutIn Video Settings ........................... 28

vi Contents

5.3.4.1 Video Settings through the HTML-Frontend ........... 28

5.3.4.2 Video Settings through the remote console ............ 29

5.3.4.3 Custom Video Modes ........................ 30

5.3.5 Remote Console Settings ........................... 31

5.3.6 Telnet Console ................................. 34

5.4 Server .......................................... 34

5.4.1 Power Control ................................. 34

5.4.2 Keyboard/Mouse Settings ........................... 36

5.4.3 KVM Settings ................................. 37

5.5 Administration ..................................... 38

5.5.1 User/Group Management ........................... 38

5.5.1.1 Add User ............................... 40

5.5.1.2 Delete User .............................. 40

5.5.1.3 Modify User ............................. 40

5.5.1.4 Copy User .............................. 40

5.5.1.5 Add Group .............................. 40

5.5.1.6 Delete Group ............................. 40

5.5.1.7 Modify Group ............................ 40

5.5.1.8 Copy Group ............................. 40

5.5.2 User/Group Permissions ............................ 41

5.5.3 Network Settings ................................ 42

5.5.3.1 Dynamic DNS ............................ 44

5.5.4 SNMP Settings ................................. 45

5.5.5 Serial Settings ................................. 47

5.5.6 Modem Settings ................................ 49

5.5.7 ISDN Settings ................................. 50

5.5.7.1 I want to allow non-callback dial in for everyone. ......... 52

5.5.7.2 I want to allow non-callback dial in for selected people. ..... 52

5.5.7.3 I want to allow non-callback dial in for everyone except some

people that should be called back. ................. 52

5.5.7.4 I want to allow non-callback dial in for selected people except

some people that should be called back. .............. 52

5.5.7.5 I want to allow callback connections only. ............. 52

5.5.8 IPMI Settings .................................. 52

5.5.8.1 Generals ............................... 52

5.5.8.2 IPMI Settings ............................ 53

5.5.8.3 Power Control ............................ 54

5.5.8.4 Event Log via IPMI ......................... 54

5.5.8.5 Status via IPMI ........................... 54

5.5.9 LDAP Settings ................................. 55

5.5.9.1 Generals ............................... 55

5.5.9.2 LDAP Settings ............................ 55

5.5.10 Security Settings ................................ 56

5.5.10.1 SSL Settings ............................. 57

5.5.10.2 Telnet Settings ............................ 57

5.5.10.3 IP Access Control .......................... 57

5.5.11 SSL Certiﬁcate Management ......................... 58

5.5.12 Maintenance .................................. 60

5.5.12.1 Update Firmware .......................... 60

5.6 Access via Telnet .................................... 62

Contents vii

6 Frequently Asked Questions 65

A Glossary 67

B RAS-PutIn Video Modes 69

C Key Codes 71

D Pin Assignments 73

D.1 VGA HD-15 ....................................... 73

D.2 RJ 45 Connector Ethernet ............................... 73

D.3 RJ 45 Connector ISDN ................................. 74

D.4 Serial SUB-D 9 Connector 1 .............................. 74

D.5 Serial SUB-D 9 Connector 2 .............................. 74

D.6 KVM SUB-D 25 Connector .............................. 75

D.7 Power Supply Connector ................................ 75

E Blackbox Warranty information 77

F Speciﬁcations 79

F.1 Size and Weight ..................................... 79

F.2 Environmental ..................................... 79

G Operation advices 81

viii Contents

List of Figures

1.1 Front Side Connectors ................................. 1

1.2 Rear Side Connectors ................................. 2

1.3 Top part of the Remote Console ........................... 4

2.1 RAS-PutIn total view ................................. 5

2.2 Internal Reset/Power Option - PC bracket ...................... 7

3.1 RAS-PutIn usage scenario ............................... 9

3.2 Multiple users on multiple servers ........................... 9

3.3 RAS-PutIn Front Side Connectors .......................... 10

3.4 Rear Side Connectors ................................. 10

3.5 Connections of RAS-PutIn KVM signals to the controlled system ......... 11

3.6 Connections of RAS-PutIn with local console .................... 12

3.7 Connecting RAS-PutIn system management ..................... 12

3.8 Top view of internal reset/power option ....................... 13

5.1 Internet Explorer showing the encryption key length ................ 20

5.2 RAS-PutIn login screen ................................ 21

5.3 RAS-PutIn home menu window ............................ 22

5.4 Remote Console window showing a desktop screen ................. 23

5.5 Example for the Chat window ............................. 26

5.6 Video Settings in HTML frontend .......................... 29

5.7 Video Settings Panel .................................. 30

5.8 Custom Video Modes ................................. 30

5.9 Example of Remote Console settings ......................... 33

5.10 Telnet Console ..................................... 34

5.11 Internal Power Control ................................. 34

5.12 External Power Control ................................ 35

5.13 Power Control via IPMI ................................ 36

5.14 Keyboard/Mouse settings ............................... 36

5.15 KVM Settings ...................................... 37

5.16 User/Group Management ............................... 39

5.17 User/Group Permissions panel ............................ 41

5.18 RAS-PutIn network settings .............................. 42

5.19 Dynamic DNS Scenario ................................ 44

5.20 Dynamic DNS conﬁguration panel .......................... 44

5.21 SNMP settings ..................................... 46

5.22 Serial Settings ...................................... 48

5.23 Internal Power Option Settings ............................ 49

5.24 RAS-PutIn ISDN settings panel ............................ 51

5.25 IPMI settings panel .................................. 53

x List of Figures

5.26 IPMI Event Log .................................... 54

5.27 Example of IPMI State panel ............................. 55

5.28 LDAP settings panel .................................. 55

5.29 Security settings .................................... 56

5.30 SSL Certiﬁcate Request ................................ 60

5.31 SSL Certiﬁcate Signing Request ............................ 61

5.32 Panel for uploading a new ﬁrmware .......................... 61

5.33 Panel to update a new ﬁrmware that was previously uploaded ........... 62

5.34 Maintenance ...................................... 62

C.1 English (US) Keyboard Layout, used for key codes ................. 71

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