Blackbe;rry ENTERPRISE SERVER FOR MICROSOFT EXCHANGE - - PERFORMANCE BENCHMARKING... Bedienungsanleitung

BlackBerry Enterprise Server for

Microsoft Exchange

Version 4.1

Performance Benchmarking

BlackBerry Enterprise Server Version 4.1 for Microsoft Exchange Performance Benchmarking

Last modified: 14 August 2006

Part number: 9182501 Version 7

At the time of publication, this documentation is based on BlackBerry Enterprise Server Version 4.1 for Microsoft Exchange.

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Contents

1Overview ...............................................................................................................................................................9

About this document ........................................................................................................................................ 9

Audience ....................................................................................................................................................10

2BlackBerry Enterprise Server components .................................................................................................... 11

BlackBerry Dispatcher......................................................................................................................................11

BlackBerry Messaging Agent..........................................................................................................................11

MAPI ...........................................................................................................................................................12

CDO ............................................................................................................................................................12

BlackBerry Router ............................................................................................................................................12

BlackBerry Controller ......................................................................................................................................12

BlackBerry MDS Services................................................................................................................................12

BlackBerry MDS Connection Service............................................................................................................13

BlackBerry Attachment Service .....................................................................................................................13

BlackBerry Synchronization Service .............................................................................................................14

BlackBerry Policy Service ...............................................................................................................................14

BlackBerry Collaboration Service..................................................................................................................14

3BlackBerry Enterprise Server implementation considerations ...................................................................15

Proximity to messaging and collaboration servers.....................................................................................15

BlackBerry Desktop Software connection....................................................................................................15

Internet connection.........................................................................................................................................15

BlackBerry MDS Connection Service traffic ................................................................................................16

BlackBerry Attachment Service traffic .........................................................................................................16

Wireless message reconciliation....................................................................................................................16

BlackBerry Configuration Database .............................................................................................................16

Wireless enterprise activation........................................................................................................................ 17

4Test environment................................................................................................................................................ 19

Components......................................................................................................................................................19

Microsoft Exchange Server equipment .................................................................................................19

BlackBerry Enterprise Server equipment.............................................................................................20

Microsoft SQL Server 2000 equipment ...............................................................................................20

Domain controller equipment................................................................................................................20

Load generator computer equipment....................................................................................................21

Performance testing tools ..............................................................................................................................21

Microsoft Load Simulator 2003..............................................................................................................21

BlackBerry MDS Connection Service Push Load Testing tool .......................................................... 22

BlackBerry Synchronization Service Load Testing tool ..................................................................... 22

Measurement counters .................................................................................................................................. 22

Lab initialization.............................................................................................................................................. 22

5Performance tests...............................................................................................................................................23

Overview of the performance tests.............................................................................................................. 23

6Microsoft Exchange 2003 performance test results .................................................................................... 27

Overview of the test results........................................................................................................................... 27

Processor use...................................................................................................................................................28

Memory use......................................................................................................................................................29

Disk use ............................................................................................................................................................29

Network use......................................................................................................................................................31

Performance impact considerations .............................................................................................................31

7Microsoft SQL Server 2000 performance test results .................................................................................33

Overview of the test results........................................................................................................................... 33

Processor use...................................................................................................................................................34

Disk use ............................................................................................................................................................34

Transactions/sec.............................................................................................................................................36

User connection count................................................................................................................................... 37

Summary ..........................................................................................................................................................38

Performance impact considerations ............................................................................................................39

8BlackBerry Enterprise Server performance test results ...............................................................................41

Overview of the performance test results....................................................................................................41

Processor use...................................................................................................................................................42

Memory use......................................................................................................................................................43

Messages queued for delivery.......................................................................................................................44

Messages received per minute .....................................................................................................................44

Network use.....................................................................................................................................................45

Performance impact considerations ............................................................................................................46

9Conclusions ........................................................................................................................................................ 49

Conclusions and recommendations.............................................................................................................49

AAppendix: MMB and MMB2 comparison .........................................................................................................51

Overview............................................................................................................................................................51

BlackBerry Attachment Service traffic for MMB2 ..............................................................................55

BAppendix: BlackBerry MDS Connection Service traffic rate derivation ................................................... 57

Message test load traffic ............................................................................................................................... 57

BlackBerry MDS Connection Service load traffic....................................................................................... 57

CAppendix: Calculations and data.................................................................................................................... 59

Sample calculations........................................................................................................................................59

Overview

About this document

This document describes the performance characteristics of the BlackBerry® Enterprise Server Version 4.1 for

Microsoft® Exchange. It presents the results of performance testing on the BlackBerry Enterprise Server and

describes the impact of the BlackBerry Enterprise Server on a Microsoft® Exchange 2003 Server and a Microsoft

SQL 2000 Server. Finally, this document includes important information for system administrators who are

responsible for implementing the BlackBerry Enterprise Solution™ in a Microsoft Exchange environment.

The performance tests that this document describes are based on the ability of the BlackBerry Enterprise Server to

support 2000 user accounts. Each test was run for four hours. Research In Motion (RIM) used the data collected in

the last two hours of the test, when the load driver reached a steady state load, for analysis.

The BlackBerry Enterprise Server performance was measured using Messaging Application Programming

Interface (MAPI) Messaging Benchmark 2 (MMB2), a standard developed by Compaq® Computer Corporation

(now Hewlett-Packard Development Company) and Microsoft to compare Microsoft Exchange Server benchmarks

based on the MAPI protocol with those of other servers. See “Appendix: MMB and MMB2 comparison” on page 51

for more information about the MMB2 workload.

As part of the performance testing, the impact on the BlackBerry Enterprise Server performance was measured

when the following features and services were enabled:

•email, calendar, and sent folder redirection

•wireless message reconciliation

•BlackBerry MDS™ Connection Service

•BlackBerry Attachment Service

•BlackBerry Synchronization Service

The performance testing included both incoming and outgoing traffic to the BlackBerry Enterprise Server. The

incoming traffic included pull traffic for the BlackBerry MDS Connection Service and synchronization commands

sent from BlackBerry devices to the BlackBerry Synchronization Service.

About this document

BlackBerry Enterprise Server for Microsoft ExchangePerformance Benchmarking

Audience

This document assumes that you have a working knowledge of the following items:

•BlackBerry Enterprise Server for Microsoft Exchange installation, configuration, administration, and

architecture

•Microsoft Exchange Server 2000 and, or 2003 installation and administration

•Microsoft SQL Server 2000 installation and administration

•System Monitor counters and performance metrics

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