Blackbe;rry Enterprise Server Bedienungsanleitung

BlackBerry Enterprise Server for IBM

Lotus Domino

Version 4.1.4

Installation Guide

BlackBerry Enterprise Server Version 4.1.4 for IBM Lotus Domino Installation Guide

Last modified: 25 June 2007

Document ID: 12787735 Version 6

At the time of publication, this documentation is based on BlackBerry Enterprise Server Version 4.1.4 for IBM Lotus Domino.

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Contents

1Planning your BlackBerry environment ........................................................................................................... 7

Choosing a BlackBerry Enterprise Server setup type...................................................................................7

Upgrading the BlackBerry Enterprise Server ............................................................................................... 9

2System requirements .......................................................................................................................................... 11

Hardware requirements...................................................................................................................................11

System requirements for the BlackBerry Enterprise Server .......................................................................11

Checklist: Operating system requirements .........................................................................................12

Checklist: Messaging and collaboration server software requirements .........................................13

Checklist: Security support requirements ............................................................................................13

Checklist: Multidomain support requirements ....................................................................................14

Checklist: Multilanguage support requirements.................................................................................14

Checklist: Virtual machine support requirements...............................................................................14

Checklist: Additional software requirements.......................................................................................14

System requirements for your corporate environment ..............................................................................14

Checklist: Network environment settings ............................................................................................15

Checklist: Messaging and collaboration environment settings ........................................................15

Checklist: Instant messaging environment settings...........................................................................16

Checklist: Terminal service settings ......................................................................................................16

Checklist: Database environment settings........................................................................................... 17

System requirements for remote components ............................................................................................18

Checklist: BlackBerry MDS Services system requirements ...............................................................19

Checklist: BlackBerry Enterprise Server with the BlackBerry MDS Services system requirements

Checklist: BlackBerry Attachment Service system requirements .....................................................21

Checklist: BlackBerry Manager system requirements ....................................................................... 22

Checklist: BlackBerry Router system requirements ........................................................................... 23

Checklist: BlackBerry MDS Connection Service system requirements........................................... 23

Checklist: BlackBerry Collaboration Service system requirements.................................................24

3Configuring your environment.........................................................................................................................25

Enabling the messaging environment to communicate with the BlackBerry Enterprise Server........ 25

Create the BlackBerryAdmins group.................................................................................................... 25

Modify the server document to permit moving users within a BlackBerry Domain......................25

Setting database permissions.......................................................................................................................26

Set Microsoft SQL Server permissions ................................................................................................. 27

Set DB2 UDB permissions...................................................................................................................... 27

Configure remote authentication for the local system account.............................................................. 27

Create Windows groups to support administrative roles..........................................................................28

Enable authentication for administrative roles on remote BlackBerry Managers ........................28

4Installing the BlackBerry Enterprise Server software...................................................................................31

Checklist: Confirm BlackBerry Enterprise Server installation requirements..........................................31

Install the BlackBerry Enterprise Server...................................................................................................... 32

Install a BlackBerry component on a remote computer............................................................................ 32

Install the database notification system ..................................................................................................... 32

Installing the Hosted BlackBerry for IBM Lotus Domino.......................................................................... 33

Troubleshooting the BlackBerry Enterprise Server installation process ................................................ 33

Resolving issues during the installation process................................................................................33

Resolving issues after the installation process completes................................................................34

Postinstallation tasks .....................................................................................................................................35

Configure the connection between the BlackBerry MDS Connection Service and a remote Black-

Berry Attachment Service ......................................................................................................................35

5Removing the BlackBerry Enterprise Server software................................................................................. 37

Remove the BlackBerry Enterprise Server software .................................................................................. 37

Remove registry entries from your computer ............................................................................................. 37

Remove the database notification system ..................................................................................................38

Planning your BlackBerry environment

Choosing a BlackBerry Enterprise Server setup type

The BlackBerry® Enterprise Server consists of services and components. The BlackBerry services are designed to

provide productivity tools—such as email, instant messaging, and organizer functionality—and data from

enterprise applications to mobile users. The BlackBerry components are designed to monitor BlackBerry services;

process, route, compress, and encrypt data; and communicate with the wireless network.

You can install all BlackBerry components on one computer, or you can install particular components on separate

computers. Consider any impacts on system resources when deciding where to install a component.

You can choose only one setup type for each computer in your environment.

Choosing a BlackBerry Enterprise Server setup type

Upgrading the BlackBerry Enterprise Server

Warning: After you choose a setup type, you cannot modify it. You must remove one setup type before you can install

another.

Setup type Description Considerations

BlackBerry

Enterprise Server

This setup type installs all BlackBerry components, except

the BlackBerry MDS Services.

—

BlackBerry MDS

Services

This setup type installs the BlackBerry Controller and the

following BlackBerry MDS Services on a remote computer:

•BlackBerry MDS Application Integration Service

•BlackBerry MDS Data Optimization Service

•BlackBerry MDS Provisioning Service

•BlackBerry MDS Administrative and Management

Service

•BlackBerry® MDS Studio Application Repository

A remote instance of the BlackBerry MDS Services can

support multiple BlackBerry Enterprise Servers and one

BlackBerry MDS Studio Application Repository.

The BlackBerry MDS Services might use increased system

resources when it processes content requests. Install an

instance of the BlackBerry MDS Services on a remote

computer to minimize the impact on message delivery.

You must install the BlackBerry MDS Studio Application

Repository on the same database server as the BlackBerry

Configuration Database.

BlackBerry

Enterprise Server

with BlackBerry

MDS Services

This setup type installs all BlackBerry components,

including the BlackBerry MDS Services.

—

BlackBerry

Attachment

Service

This setup type installs the BlackBerry Attachment Service

and the BlackBerry Controller on a remote computer.

A remote BlackBerry Attachment Service can support

multiple BlackBerry Enterprise Servers.

The BlackBerry Attachment Service might use increased

system resources when it processes concurrent conversion

requests. Install the BlackBerry Attachment Service on a

remote computer to increase the number of concurrent

conversions without impacting message delivery.

BlackBerry Enterprise Server for IBM Lotus Domino Installation Guide

BlackBerry

Manager

This setup type installs the BlackBerry Manager on a

remote computer.

A remote BlackBerry Manager enables you to manage

multiple BlackBerry Domains from your computer.

BlackBerry Router This setup type installs the BlackBerry Router and the

BlackBerry Controller on a remote computer.

A remote BlackBerry Router can support multiple

BlackBerry Enterprise Servers and is designed to provide

wireless network bypass to BlackBerry devices.

The BlackBerry Router does not use many system resources,

but it is a critical connection point for the BlackBerry®

Enterprise Solution. You can install several standby

BlackBerry Routers as failover locations in case your

primary BlackBerry Router is unavailable.

BlackBerry MDS

Connection

Service

This setup type installs the BlackBerry MDS Connection

Service and the BlackBerry Controller on a remote

computer.

A remote BlackBerry MDS Connection Service can support

multiple BlackBerry Enterprise Servers.

The BlackBerry MDS Connection Service might use

increased system resources when it processes content

requests. Install the BlackBerry MDS Connection Service on

a remote computer to minimize the impact on message

delivery.

Setup type Description Considerations

1: Planning your BlackBerry environment

Upgrading the BlackBerry Enterprise Server

See the BlackBerry Enterprise Server Version 4.1.4 Upgrade Guide for more information.

BlackBerry

Collaboration

Service

This setup type installs the BlackBerry Collaboration

Service, the BlackBerry Instant Messaging Connector, and

the BlackBerry Controller on a remote computer.

A remote BlackBerry Collaboration Service can support

multiple BlackBerry Enterprise Servers.

Your instant messaging environment can be IBM® Lotus®

Sametime®, Microsoft® Live Communications Server

2005™, or Novell® GroupWise® Messenger. Your choice is

not limited by your messaging server.

You can install only one type of the BlackBerry

Collaboration Service, and users can use only one type of

enterprise instant messaging application on the BlackBerry

device.

The BlackBerry Collaboration Service requires the following

persistent connections, based on your instant messaging

environment:

•If your instant messaging server is Microsoft Live

Communications Server 2005 and you are using

Transport Layer Security (TLS) as the communication

protocol, you require one persistent socket connection

for each instant messaging session.

•If your instant messaging server is Microsoft Live

Communications Server 2005 and you are using

Transmission Control Protocol (TCP) as the

communication protocol, you require three persistent

socket connections for each instant messaging session.

•If your instant messaging server is Microsoft Live

Communications Server 2005 and you are using

Hypertext Transfer Protocol over Secure Sockets Layer

(HTTPS) as the communication protocol, you require

three persistent socket connections to create one TCP

connection, and all instant messaging sessions use that

connection.

•If your instant messaging server is Sametime, you

require three persistent socket connections to create

one TCP connection, and all instant messaging sessions

use that connection.

•If your instant messaging server is GroupWise

Messenger, you require one persistent socket

connection for each instant messaging session.

Install the BlackBerry Collaboration Service on a remote

computer to maximize the number of available sockets.

Setup type Description Considerations

BlackBerry Enterprise Server for IBM Lotus Domino Installation Guide

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