Bosch BDU3380 Bedienungsanleitung

Robert Bosch GmbH

72757 Reutlingen

Germany

www.bosch-ebike.com

0 275 U07 3D2 (2022.03) T / 32

en Original operating instructions

fr Notice d'utilisation d'origine

es Instrucciones de servicio originales

Ownerʼs Manual – The Bosch Drive System

Drive Unit

BDU3360 | BDU3380

Performance Line | Performance Line SportPerformance Line | Performance Line Sport

This manual contains important safety,

performance and service information.

Read and understand it along with the

information provided to you by your

bicycle manufacturer before using the

product, and keep it for reference.

Cette notice contient d'importantes

informationes sur la sécurité, les

performances et l'entretien. Lisez-les et

comprenez-les ainsi que les informations

fournies par le fabricant de votre vélo

avant d'utiliser le produit, et conservez-

les pour référence ultérieure.

Este manual contiene información

importante de seguridad, rendimiento y

mantenimiento. Léalo y asegúrese de

entenderlo junto con la información que

le ha facilitado el fabricante de su

bicicleta antes de usar el producto;

guárdelo a modo de referencia.

0 275 U07 3D2 | (21.03.2022) Bosch eBike Systems

English – 1

Table of Contents

Introduction ..................................................................................................................................... 2

About Warnings............................................................................................................................ 2

General Warnings ......................................................................................................................... 2

Using your Manual ........................................................................................................................ 3

Operating your Bosch drive unit .......................................................................................................... 4

Safety instructions........................................................................................................................ 4

Product description and specifications ............................................................................................ 6

Assembly .................................................................................................................................... 7

Operation.................................................................................................................................... 8

Maintenance/Cleaning ....................................................................................................................... 9

Cleaning...................................................................................................................................... 9

Taking care of your eBike ............................................................................................................. 10

After-sales service and advice on using products............................................................................. 10

Disposal.................................................................................................................................... 10

Bosch eBike Systems 0 275 U07 3D2 | (21.03.2022)

English – 2

Introduction

About Warnings

This manual contains many DANGER, WARNING,

and CAUTION indicators concerning the conse-

quences of failure to use, assemble, maintain, store,

inspect and dispose of a Bosch-equipped eBike in a

safe manner.

– The combination of the safety alert symbol and the

word DANGER indicates a hazardous situation

that, if not avoided, will result in death or serious

injury.

– The combination of the safety alert symbol and the

word WARNING indicates a hazardous situation

that, if not avoided, could result in death or serious

injury.

– The combination of the safety alert symbol and the

word CAUTION indicates a hazardous situation

that, if not avoided, could result in minor or moder-

ate injury.

General Warnings

Read all safety warnings and all in-

structions. Failure to follow the warn-

ings and instructions may result in

death or serious injury.

Save all safety warnings and instructions for fu-

ture reference.

The term battery pack used in these operating in-

structions refers to all original Bosch eBike battery

packs.

uRead ALL accompanying manuals before riding

the bike for the first time. Your Bosch Drive Sys-

tem comes with additional manuals and documents

provided by the manufacturer of the bicycle and

other components. Failure to read and understand

safety information can result in death or serious in-

jury.

WARNING

uThis manual contains important safety, perfor-

mance and service information. Read it before

you take the first ride on your new bicycle, and

keep it for reference. The manual can also be found

online at www.bosch-ebike.com.

uThis manual is intended to be read together with

the separate user manual provided with your bi-

cycle. Be sure to read all provided documents in-

cluding labels on the product before your first ride.

uTake responsibility for your own SAFETY. If you

have any questions or do not understand some-

thing, consult with your dealer or the bicycle or

component manufacturer.

uSome eBike accessories may present a choking

hazard to small children. Keep these accessories

away from children.

CAUTION

uThe Bosch Drive System adds weight to your bi-

cycle which you may not be used to lift. Avoid in-

jury, use proper lifting techniques.

0 275 U07 3D2 | (21.03.2022) Bosch eBike Systems

English – 3

Using your Manual

In addition to the functions outlined here, changes to

software relating to troubleshooting and functional

modifications may be introduced at any time.

Graphics

The bicycle shown in this manual may differ slightly

from your bicycle, but will be similar enough to help

you understand our instructions.

RIGHT-HAND and LEFT-HAND sides are determined

by facing in the direction the bicycle will travel when

going forward. When you see a broken line (------), the

item referred to is hidden from view.

Bosch eBike Systems 0 275 U07 3D2 | (21.03.2022)

English – 4

Operating your Bosch drive unit

Safety instructions

Read all the safety information and

instructions. Failure to observe the

safety information and follow instruc-

tions may result in electric shock, fire

and/or serious injury.

Save all safety warnings and instructions for fu-

ture reference.

The term battery pack used in these operating in-

structions refers to all original Bosch eBike battery

packs.

uRead and observe the safety warnings and in-

structions in all operating instructions of the

eBike system and your eBike.

uDo not attempt to change – in particular, to in-

crease – the power of your drive or the maxi-

mum speed that it supports. Doing this may put

yourself and others at risk, and you could also

breach statutory regulations.

uDo not make any modifications to your eBike

system or fit any other products that might in-

crease the performance of your eBike system.

Doing so will generally reduce the service life of the

system and risks damaging the drive unit and the

bike. You also run the risk of losing the guarantee

and warranty claims on the bicycle you have pur-

chased. By handling the system improperly you are

also endangering your safety and that of other road

users, thus running the risk of high personal liability

costs and possibly even criminal prosecution in the

event of accidents that can be attributed to manip-

ulation of the bicycle.

uDo not open the drive unit yourself. The drive

unit must only be repaired by qualified person-

nel using only original spare parts. This will en-

sure that the safety of the drive unit is maintained.

Unauthorized opening of the drive unit will render

warranty claims null and void.

uAll components fitted to the drive unit and all

other components of the eBike drive (e.g. chain-

ring, chainring receptacle, pedals) must only be

replaced with identical components or compo-

nents that have been specifically approved by

the manufacturer for your eBike. This will protect

the drive unit from overloading and becoming dam-

aged.

uRemove the battery from the eBike before be-

ginning work (e.g. inspection, repair, assembly,

maintenance, work on the chain, etc.) on the

eBike, transporting it with a car or airplane, or

storing it. Unintentional activation of the eBike

system poses a risk of injury.

uThe eBike system can be activated by pushing

the eBike backwards or by turning the pedals

backwards.

Under extreme conditions, such as con-

tinuously high loads at low speed when

riding up hills or carrying loads, parts of

the drive unit can reach temperatures

in excess of140°F.

uAfter a ride, do not allow your unprotected

hands or legs to come into contact with the

housing of the drive unit. Under extreme condi-

tions, such as continuously high torques at low

travel speeds, or when riding up hills or carrying

loads, very high temperatures may be reached on

the housing.

The temperatures that may be reached on the drive

unit housing are influenced by the following factors:

– Ambient temperature

– Ride profile (route/gradient)

– Ride duration

– Assistance modes

– User behavior (personal effort)

– Total weight (rider, eBike, luggage)

– Motor cover on the drive unit

0 275 U07 3D2 | (21.03.2022) Bosch eBike Systems

English – 5

– Heat dissipation properties of the bicycle frame

– Type of drive unit and type of gear-shifting

uUse only original Bosch batteries that the manu-

facturer has approved for your eBike. Using

other batteries can lead to injuries and pose a fire

hazard. Bosch accepts no liability or warranty

claims if other batteries are used.

Safety instructions for the rim magnet

The following safety instructions must be observed

when handling the rim magnet:

uWarning of very strong magnetic fields: The rim

magnet generates a very strong magnetic field

that may influence the magnetic storage media

(e.g. credit card) and electronic devices (e.g.

clock). There is a risk of data loss and damage to

devices. Do not move any media or devices sensi-

tive to magnetic fields into the immediate vicinity of

the rim magnet.

uWarning of hand injuries caused by parts at-

tracted to the magnet: There is a risk of injury if

your fingers or hands get caught between the

magnet and the objects attracted to it. This may

cause skin injuries (e.g. if metal chips are at-

tracted), crushing injuries, contusions or frac-

tures. You can avoid these by being vigilant and

wearing suitable protective clothing.

uDanger to persons with implants and other med-

ical devices, e.g. pacemakers, defribrillators or

insulin pumps:

Keep these away from the immediate vicinity of

the rim magnet.

– The magnet creates a field which can impair the

function of implants and medical devices.

– To avoid impairments, the rim magnet should not

be held directly in front of the chest.

– A minimum distance of 30cm to the chest should

be maintained.

uObserve all national regulations which set out

the approved use of eBikes.

Privacy notice

When you connect the eBike to theBosch Diagnos-

ticTool3, data about Bosch drive unit (e.g. energy

consumption, temperature, etc.) is transferred to

Bosch eBike Systems (Robert Bosch GmbH) for the

purposes of product improvement. You can find more

information about this on the Bosch eBike website at

www.bosch-ebike.com.

Bosch eBike Systems 0 275 U07 3D2 | (21.03.2022)

English – 6

Product description and specifications

Intended use

The drive unit is intended exclusively for driving your

eBike and must not be used for any other purpose.

In addition to the functions outlined here, changes to

software relating to troubleshooting and functional

modifications may be introduced at any time.

Technical data

Drive unit Performance Line/

Performance Line Sport

Product code BDU3360

BDU3380

Continuous rated power W 250

Torque at drive, max. Nm 75

Rated voltage V= 36

Operating temperature °F 23to104

Storage temperature °F 50to104

Protection rating IP54

Weight, approx. lbs 7.05

The Bosch eBike system uses FreeRTOS

(seehttp://www.freertos.org).

Bicycle lightsA)

Voltage approx.B) V= 12

Maximum power

– Front light W 17.4

– Rear light W 0.6

A) Depends on legal regulations, not possible in all country-

specific models via the eBike battery

B) When changing the bulbs, ensure that they are compatible

with the Bosch eBike system (ask your bicycle dealer) and

are suitable for the specified voltage. Bulbs must only be re-

placed with bulbs of the same voltage.

Inserting a bulb incorrectly can cause it to blow.

Details on noise emissions on the drive unit

The A-rated emission sound pressure level for the

eBike system is <70dB(A) in standard operating

mode. If the eBike is moved without authorization,

the drive unit generates an alarm tone as a key fea-

ture of the <eBike Alarm> service. This alarm tone

may exceed the emission sound pressure level of

70dB(A) and is 80dB(A) two meters away from the

drive unit. The alarm tone is only available after acti-

vating the <eBike Alarm> service and can be deacti-

vated again via the eBike Flow app.

0 275 U07 3D2 | (21.03.2022) Bosch eBike Systems

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Assembly

Checking the speed sensor (see figure A)

2–8 mm

5–15 mm

(1)

(3)

(2)

(4)

(1) Speed sensor a)

(2) Spoke magnet

(3) CenterLock magnet b)

(4) Rim magnet

a) Different sensor shape and installation position possible

b) a different installation position is possible

Speed Sensor (slim)

The speed sensor(1) and its CenterLock magnet(3)

or spoke magnet(2) are mounted ex works in such a

manner that the magnet, after a turn of the wheel,

moves past the speed sensor with a clearance of at

least 2mm, yet no more than 15mm.

The correct distance between the magnet and sensor

must be maintained (see figureA) if design changes

are made.

Notes: Ensure that you do not damage the sensor or

sensor bracket when fitting or removing the rear

wheel.

When changing a wheel, make sure that the sensor

cable is routed so that it is not under tension and has

no kinks.

The CenterLock magnet(3) can only be removed and

reinserted up to five times.

Rim magnet

When installing a rim magnet, no sensor is required to

detect a wheel turn. The drive unit itself detects when

the magnet is close to it and calculates the speed and

any other data required from the frequency of the

emergence of the magnet field.

Since the drive unit is sensitive to magnetic fields,

avoid other magnetic fields in the vicinity of the drive

unit (e.g. magnetic clipless pedals, magnetic cadence

sensors, etc.) in order to prevent disruption to the

drive unit.

Bosch eBike Systems 0 275 U07 3D2 | (21.03.2022)

English – 8

Operation

An operating unit is required for the starting opera-

tion of the eBike system. Observe the starting opera-

tion for the eBike system and drive unit control in the

operating unit operating instructions.

Notes on cycling with the eBike system

Note: The eBike system always starts with assistance

levelOFF.

When does the eBike drive work?

The eBike drive assists your cycling only when you are

pedaling. If you do not pedal, the assistance will not

work. The motor output always depends on the pedal-

ing force you apply.

If you apply less force, you will receive less assistance

than if you apply a lot of force. This applies irrespec-

tive of the assistance level.

The eBike drive automatically switches off at speeds

over 20/28mph. When the speed falls below

20/28mph, the drive automatically becomes avail-

able again.

An exception applies to the push assistance function,

in which the eBike can be pushed at low speed with-

out pedaling. The pedals may rotate when the push

assistance is in use.

You can also use the eBike as a normal bicycle with-

out assistance at any time, either by switching off the

eBike system or by setting the assistance level to

OFF. The same applies when the battery is drained.

Interaction between the eBike system and gear-

shifting

The gear-shifting should be used with an eBike drive

in the same way as with a normal bicycle (observe the

operating instructions of your eBike on this point).

Irrespective of the type of gear-shifting, it is advisable

to briefly stop pedaling when changing gear. This will

facilitate the gear change and reduce wear on the

powertrain.

By selecting the correct gear, you can increase your

speed and range while applying the same amount of

force.

Gaining initial experience

We recommend that you gain initial experience with

the eBike away from busy roads.

Test the various assistance levels, beginning with the

lowest level. As soon as you feel confident, you can

ride your eBike in traffic like any other bicycle.

Test the range of your eBike in different conditions

before planning longer and more demanding trips.

Influences on range

The range is affected by a number of factors, such as:

– Assistance level

– Speed

– Gear shifting behavior

– Tire type and tire pressure

– Age and condition of the battery

– Route profile (gradients) and conditions (road sur-

face)

– Headwind and ambient temperature

– Weight of eBike, rider and luggage

For this reason, it is not possible to predict the range

accurately before and during a trip. However, as a

general rule:

– With the same assistance level on the eBike drive:

The less energy you need to exert in order to reach

a certain speed (e.g. by changing gears optimally),

the less energy the eBike drive will consume and

the higher the range per battery charge will be.

– The higher the selected assistance level under oth-

erwise constant conditions, the smaller the range

will be.

0 275 U07 3D2 | (21.03.2022) Bosch eBike Systems

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