CADDX NXG-1820-EUR Bedienungsanleitung

NXG-1820-EUR Touch Screen User Manual

Introduction

NXG-1820 is an intuitive graphical touch screen interface for

users of the xGen security system. It is offering simple fingertip

control, via its clear 3.5 in. touch screen with easy to

understand graphic icons.

1. System Status bar –this colour coded section will provide

detailed information about your system.

Note: System Status Bar is shown only in disarmed state.

2. Away –touch this button to arm the system in Away Mode.

3. Stay –touch this button to arm the system in Stay Mode.

4. Off –touch this button to disarm the system and to

acknowledge fault messages.

5. Status –touch this button for detailed status on partitions,

zones, and devices.

6. Menu –touch this button to access the menus.

7. Partition List –touch this button to view partition details.

8. SOS –touch this button to access emergency features

and the installer information.

Navigating the NXG-1820E Touch Screen

Status and information typically appears in the top section of

the screen.

User functions display in the middle of the screen. Navigation

buttons allow you to scroll up and down through the

currently selected item/menu. Left and right arrows move

to the previous and next items. Some screens feature a “Go to”

button allowing you to navigate directly to the item.

The bottom tool bar may display a back button to return to

the previous screen, a home button to return to the home

screen, or an OK button to save the current settings.

Entering a PIN Code

You will need a valid PIN code to access to various features

and system information.

After a period of inactivity, a screensaver will appear and it will

go into power save mode. Tap the screen to wake it up. A

screen will appear requesting to enter your code. A valid PIN is

required to unlock the screen and access the system.

Enter a valid user code followed by ENTER . User PIN

codes can be between 4 and 8 digits in length. The default

master user PIN code is 1234.

If you make a mistake, press the Delete key .

If the PIN code is invalid for the feature you are trying to

access you will be returned to the home screen.

Permissions are assigned to users and keypads to determine

what features a user can access and at what times. If you are

unable to access a feature, contact your installation company

or building manager.

Speaker

System

Away Arm

(2)

Main Menu

(6)

Status Bar

(1)

System

Disarm

(4)

System

Stay Arm

(3)

Emergency

(8)

Partition List (7)

Status

(5)

2 / 8 P/N 230444 • REV J • ISS 16MAR21

System Status

The xGen will display colour coded system status messages

on the top of the main screen.

•Red –critical messages including alarm

•Yellow –zones bypassed

•Blue –system (fault) conditions present

•Green –system is normal

Arm Your System in Away Mode

Enter a valid PIN code to unlock the screen.

Touch the Away or Away + button to arm your system in Away

mode:

The icon will change to red when the alarm system is set in

away mode.

A buzzer will sound (beeping) announcing the exit delay.

Leave the premises during this time.

If your system has multi-partition control enabled, the Away +

button will be displayed.

Also a number will appear above the icon indicating the

number of partitions are in the state that the icon represents.

A valid PIN code will need to be entered to determine what

permissions they have, this includes which partitions and at

what time/day that user has access.

Arm Your System in Stay Mode

Enter a valid PIN code with Stay permissions to unlock the

screen.

Touch the Stay or Stay + button to arm your system in Stay

mode:

The icon will change to yellow when alarm system is set in

Stay mode.

Touching the Stay Mode button again will cycle the system to

Instant Stay Mode if this feature is enabled by your installation

company.

In Stay Mode –Entry/Exit zones will be active, and zones with

the Stay or Night Mode zone option will be bypassed. Entry via

a zone with the Entry/Exit option will start the partition entry

time.

Stay Mode will allow you to move around inside your home or

office building without causing the system to sound an alarm,

whilst entrance doors and windows remain active. A person

entering the protected partition will have to disarm the system

during the entry time.

Look at the colour coded status bar to see which zones that

are bypassed or touch the Status button.

If your system has multi-partition control enabled, the Stay +

button will be displayed.

A number will appear above the icon indicating the number of

partitions that are in stay mode.

Arm Your System in Instant Stay Mode

Enter a valid PIN code with Stay permissions to unlock the

screen.

To arm in Instant Stay mode touch the Stay button two times

until the icon is red and displays “Instant”:

This indicates the alarm system is set in Instant Stay Mode.

Touching the Instant Mode button will cycle the system to

normal Stay Mode or Night Mode if this feature is enabled by

your installation company.

In Instant Stay Mode –Entry/Exit zones will be active with the

entry delay time removed and zones with the Stay or Night

Mode option will be bypassed. Entry via a zone with the

Entry/Exit option will trigger an instant alarm.

Instant Stay Mode provides a higher level of security and

requires the system to be disarmed (from inside or remotely)

before entering the protected partition. Attempts to enter the

partition will trigger an instant alarm with no entry delay.

Arm Your System in Night Mode

Enter a valid PIN code with Stay permissions to unlock the

screen.

To arm in Night Mode touch the Stay or Stay + button a total of

three times until the icon is red and displays “Night Mode”:

Touching the Night Mode button again will cycle the system

back to Stay Mode.

In Night Mode –Entry/Exit zones will be active with the entry

delay time removed, zones with the Stay option will be

bypassed, and zones with the Night Mode option will be active.

P/N 230444 • REV J • ISS 16MAR21 3 / 8

Entry via a zone with the Entry/Exit option will trigger an instant

alarm.

Similar to Instant Stay Mode, Night Mode requires the system

to be disarmed (from inside or remotely) before entering the

protected partition. When switching to Night Mode, Stay zones

remain bypassed (i.e. the bedroom) while Night zones become

active (i.e. the hallway). Night Mode is a 3rd arming mode

providing higher security and is typically used when staying

upstairs and where no more persons are expected downstairs.

System Events Preventing Arming

The following system events may prevent you to arm your

security system. Depending the Security Grade, either you or

your installation company needs to acknowledge these faults

before arming will be allowed. See next chapter or contact

your installation company for assistance.

•Wireless sensor supervision faults

•Wireless sensor Low Battery

•Tamper

•Trouble

•Ethernet or WiFi fault

•Phone Line Fault

•Wireless Jamming

•Over-current fault

•AC Mains fault

•Backup Battery fault

•Expander fault

Acknowledging System Events

When the Status Key is red, there may be latched system

events present. A master user (Level 2) or Installer (Level 3)

may be required to acknowledge and clear these events.

Standard users cannot acknowledge and clear system events.

To acknowledge Latched System Events:

Enter a valid master PIN code to unlock the screen.

Touch the Off or Off + button followed by ENTER . to

acknowledge the event:

The Status button will change to green if no other conditions

are present.

Exit Error / Fail to Close

If during exit delay a zone is tripped which causes an alarm,

then the partition(s) affected will not be armed. An Exit Error

and Fail To Close event are logged in the xGen event history.

Check the zone is secure and try to arm the partition(s) again.

Disarm One or More Partitions

Enter a valid PIN code to unlock the screen.

Typically the buzzer will sound (continuous tone) announcing

the entry delay.

Touch the Off or Off + button to disarm your system:

If your system has multi-partition control enabled, the Off +

button will be displayed.

Also a number will appear above the icon indicating the

number of partitions that are in the state the icon represents.

A valid PIN code will need to be entered to determine what

permissions they have, this includes which partitions and at

what time/day that user has access.

Disarm After an Alarm

When an alarm condition occurs the screen may make a

constant beeping sound.

Enter a valid PIN code to unlock the screen.

The colour coded section provides further information about

the alarm condition, including the zone description (if

applicable).

For more details, touch the Status button. The partition and

zone(s) that caused the alarm will be displayed. Touch the

partition or zone number on the screen for a description.

Touch Details for more details on the type of alarm:

4 / 8 P/N 230444 • REV J • ISS 16MAR21

Touch the Off or Off + button to acknowledge the alarm

condition and disarm the partition(s):

Lock Out on 3 Invalid Attempts

If an invalid PIN code is entered three times, the keypad will

ignore further login attempts for the next 90 seconds. Every

code entry from the keypad, app, or web page is counted. You

must wait the full 90 seconds before trying again entering your

PIN code. This is to prevent brute-force attacks on guessing

PIN codes.

Status

To view detailed status information about partitions, zones, and

devices enter a valid PIN code to unlock the screen and touch

the Status button:

Enter a valid PIN code with permissions to view the system

status. The following screen will appear:

The top three buttons switch the status view between

partitions, zones, and xGen devices.

The left and right arrows allow you to filter the results to display

only selected events.

•Partition Filters –not ready, away armed, stay armed, in

alarm

•Zone Filters –not ready, bypassed, in chime, in alarm, in

tamper, wireless or fire, all status except chime

•Device Filters –time-date, main AC, battery, box tamper,

siren, current, phone line, Ethernet line, Ethernet

communication, wireless link, wireless communication,

expander

Touch the up and down arrows to scroll to see more partitions,

zones, and devices if available.

The list and grid buttons to switch between a list view and a

grid view:

Display Partition List

If your system has multiple partitions, touch the Partition Status

Overview button (shown below) on the main screen to display

the partitions:

Touch a partition number to display the partition status screen:

Emergency Panic Buttons

Touch the SOS button on the main screen to display the

emergency panic buttons (if enabled by your installation

company):

P/N 230444 • REV J • ISS 16MAR21 5 / 8

On this screen touch and hold the appropriate button for 2

seconds to activate Manual Fire Alarm, Manual Medical Alarm,

or Manual Police Alarm.

To silence an audible emergency panic alarm –return to the

home screen, touch the Status button and turn the partition off.

Navigating the Main Menu

Enter a valid PIN code to unlock the screen.

Touch MENU to access the user menu settings. A valid PIN

code is required to view the menus you have access to. A

master user will have more options than a standard user.

Security

Partitions –this menu allows you to view and control each

partition of the security system.

Zones –this menu allows you to view zone status, bypass

zones, activate/deactivate Chime mode for a zone.

Smoke Reset –this button performs a reset on hardwired

smoke detectors connected to your xGen security system. A

reset is required after each fire alarm or fault.

Controls

Action –view and activate actions, shortcut to action

programming.

History

This menu gives you access to the xGen event log. The event

log will show the most recent event. Touch the up arrow to see

an earlier event. Touch the down arrow to see the next event.

Each event is numbered. “1” represents the most recent event.

Up to 1024 events are stored.

Users

Add/Modify –add or modify an existing user’s name, PIN code,

profile, or schedule.

View –view an existing user’s name, PIN code, profile, or

schedule.

Delete –remove a user from the system.

Status –display a user’s status.

Copy –duplicate an existing user(s).

Search by PIN –find a user if you have their full PIN code.

Once all changes have been made for a user, press the Save

button to save all user details to the panel.

Testing

Siren –test the siren.

Battery –test all batteries on system.

Comm (Communicator) –test the communicator.

Zone Walk –select zones for walk test mode.

Time

Time & Date –set the time and date.

Holiday –see the holidays programmed, shortcut to holiday

programming.

Settings

Keypad –adjust keypad settings:

•Sound –set keypad volume.

•Display –set screen brightness, screen saver timeout.

Labels –set up names or messages:

•Partitions –provide a custom name to partitions.

•Zones –provide a custom name to zones.

•Outputs –provide a custom name to outputs.

•Entry Message –displays during entry delay.

•Exit Message –displays during exit delay.

•Reporting

•Status –view connection status, view panel details.

Clean Me

Disable the NXG-1820E Touch Screen for 20 seconds so it

can be cleaned without activating any features.

Performing Additional Functions

To Bypass Zones

The zone bypass menu is used to bypass (isolate) selected

zones in your security system. A bypassed zone is not capable

of activating an alarm, as it is temporarily disabled from your

system.

6 / 8 P/N 230444 • REV J • ISS 16MAR21

This option is commonly used to bypass zones that you wish to

temporarily add to your “stay mode”. Whilst still offering

security on the remaining zones, bypassing zones lowers your

level of security. All bypassed zones will reset and unbypass

when your security system is next disarmed. Your security

system must be disarmed (turned off) before being able to

bypass zones. After bypassing the selected zones, your

security system must be armed (turned on in either the away or

stay mode to secure the remaining zones.

1. Enter a valid PIN code to unlock the screen.

2. Touch MENU.

3. Enter a valid PIN followed by ENTER.

4. Touch Security –Zones.

5. Touch the zone number you wish to bypass, if you do not

know the zone number press the List View button to see

the zone names.

6. Touch Bypass, the button will turn yellow to indicate the

zone has been bypassed.

7. Touch Back to select more zones to bypass.

8. Touch Home to finish.

To Unbypass Zones

1. Enter a valid PIN code to unlock the screen.

2. Touch MENU.

3. Enter a valid PIN followed by ENTER.

4. Touch Security –Zones.

5. Touch the zone number you wish to restore to normal

operation If you do not know the zone number, press the

List View button to see the zone names.

6. Touch the yellow Bypass.

7. Touch Back to select more zones to bypass.

8. Touch Home to finish.

Set up Zone Chime Mode Feature

You can setup your keypad so that it will beep when selected

zones are tripped or activated −this is called chime.

Chime mode can be enabled or disabled for each individual

zone and does not trigger any alarms. In this case it is only

used as a low level alert such as a customer entry door.

The zones you have selected to be in the “chime group” are

stored in memory and are not cleared when the security

system is armed and disarmed.

1. Enter a valid PIN code to unlock the screen.

2. Touch MENU.

3. Enter a valid PIN followed by ENTER.

4. Touch Security –Zones.

5. Touch the zone number you want to add to chime mode, if

you do not know the zone number press the List View

button to see the zone names.

6. Touch Chime.

7. Touch Back to select more zones to add to chime mode.

8. Touch Home to finish.

Program User PIN Codes

Each user has a unique PIN code that allows them access to

various features of the system. Only users with master level

authority are able to add, modify, and remove users.

1. Enter a valid PIN code to unlock the screen.

2. Touch MENU.

3. Enter a valid master PIN code followed by ENTER.

4. Touch Users.

5. Select the function you want to perform:

•Add/Modify –add or edit a PIN code and user

permissions

•View –view the details and PIN code of an existing

user

•Delete –delete a user

•Status –view the status of an existing user

•Copy –duplicate an existing user

6. Enter the user number (if you are unsure of the user

number, you can press Search by PIN in the previous

step.)

7. Follow the instructions on the screen.

Change Time and Date and Holiday Dates

1. Enter a valid PIN code to unlock the screen.

2. Touch MENU.

3. Enter a valid installer or master PIN code followed by

ENTER.

4. Select the function you want to perform:

•Time & Date –to change the current time

•Holiday –change the dates for the four (4) sets of

holidays

5. Follow the instructions on the screen.

Read Events Log

The system keeps a record of events that occur. The events

log can be accessed via the NXG-1820. A secondary log

shows zones that caused an alarm for faster identification of

potential intruder activity.

1. Enter a valid PIN code to unlock the screen.

2. Touch MENU.

3. Enter a valid PIN followed by ENTER.

4. Touch History.

Use the up and down arrow keys to view the events log.

Use the left and right arrow keys to switch between the Events

Log and Alarm Events log.

P/N 230444 • REV J • ISS 16MAR21 7 / 8

Test Functions

Periodic testing of your security system is critical to ensure it

operates correctly and alarm messages are being sent in case

of an alarm detection.

1. Enter a valid PIN code to unlock the screen.

2. Touch MENU.

3. Enter a valid PIN followed by ENTER.

4. Touch Testing.

5. Select the security component you want to test:

•Siren –test the siren functions

•Battery –test the battery is able to provide backup

power

•Communicator –test that the system is able to send

alarm messages

•Zone Walk –test each sensor is able to send alarm

signals to the system

6. Follow the instructions on the screen to perform the test

Set Keypad Options

NXG-1820 keypads can be customized for the requirements of

your site by setting the volume, brightness and screensaver

timeout time.

1. Enter a valid PIN code to unlock the screen.

2. Touch MENU.

3. Enter a valid PIN followed by ENTER.

4. Touch Settings –Keypad.

5. Select the setting to customize:

•Sound –adjust keypad buzzer volume for keypress,

entry/exit time and alarm

•Display –adjust the display brightness during normal

operation, idle mode and screensaver timeout

System Status Messages

Various messages may appear on status screen of the keypad.

Partition Number, Partition Name

•Is On in the away mode –This Partition is armed in the

away mode.

•Is On in the stay mode –This Partition is armed in the stay

mode.

•Is ready –This Partition is secure and ready to be armed.

•Is not ready –This Partition is NOT ready to be armed.

Check all zones are secure in the selected partition.

•All Partitions are on in the away mode –All Partitions in

this multi partition system are armed in the away mode.

•All Partitions are on in the stay mode –All Partitions in this

multi partition system are armed in the stay mode.

•All Partitions are ready –All Partitions in this multi partition

system are secure and ready to be armed.

Zone Number, Zone Name

•In Alarm –This zone has triggered a system alarm

condition. Leave the protected partition and contact your

security company to investigate. Press Status to identify

what zone has triggered the alarm.

•Is bypassed –This zone is isolated (disabled) and will not

activate an alarm. Refer to instructions on how to

unbypass a zone.

•Chime is set –This zone is part of the chime group and

will make a chime sound when triggered and the chime

mode is enabled.

•Is open –This zone is not closed.

•Fire alarm –This zone has triggered a fire alarm.

•Tamper –This zone has triggered a tamper alarm.

•Antimask Tamper –This zone is a wired detector and has

been masked.

•Trouble fault –This zone has an open circuit.

•Loss of wireless supervision –This zone is a wireless

device and has lost its communication link with the control

panel. Perform a walk test for this zone. For repeating

events, contact your service provider to assist.

•Low battery –This zone is a wireless device and needs its

battery replaced.

System Devices

•AC power fail –The security system has lost its electrical

power. Check there is power to the rest of the building,

reset the circuit breaker if necessary, and contact your

service provider if power does not restore.

•Main Battery Low –The security system back up battery

requires charging. Wait 24 hours. If condition does not

clear then contact your service provider.

•Expander Battery Low –NXG-320 Smart Power Supply

back up battery requires charging. Wait 24 hours. If

condition does not clear then contact your service

provider.

•Battery test fail –The security system back up battery

requires changing. Contact your service provider.

•Box tamper –The security system’s cabinet tamper input

has activated. Check the lid is fully closed.

•Siren trouble –The security system’s external siren has a

problem. Contact your service provider.

•Over current –The security system or a smart power

supply is drawing too much current. Contact your service

provider.

•Power Supply Fault –A smart power supply has a

hardware problem. Contact your service provider for a

replacement.

•Time and date loss –The security system time and date

need resetting. Ensure your system has access to the

internet for automatic time update or set the clock

manually from a keypad.

•Communication fault –The security system has detected a

problem with the phone line or internet connection. Check

your connection and contact your service provider if this

fault does not clear.

8 / 8 P/N 230444 • REV J • ISS 16MAR21

•Fire alarm –A fire alarm has been activated from the

xGen unit.

•Panic –A panic alarm has been activated from the xGen

unit.

•Medical –A medical alarm has been activated from the

xGen unit.

Specifications

Compatibility

xGen Security System

Voltage

12.0-13.5 VDC (provided by panel)

Current

170 mA max with sounder and screen on

max brightness

40 mA in idle mode

Screen

Resistive touch 3.5” colour TFT LCD screen

Capacity

512 zones, 96 partitions, 644 outputs,

256 users

Wiring

xGen 4-wire bus

Code combinations

10 000 (4 digit codes)

Note: There are no invalid code

combinations.

Dimensions (W × H × D)

82 x 125 x 18 mm

Housing

Opal white with silver frame

Weight

125 g

Operating temperature

0° to 49°C (32° to 120°F)

Storage temperature

−34° to 60°C (−30° to 120°F)

Relative humidity

up to 90% noncondensing

Regulatory information

Manufacturer

PLACED ON THE MARKET BY:

Carrier Fire & Security Americas Corporation Inc.

13995 Pasteur Blvd

Palm Beach Gardens, FL 33418, USA

AUTHORIZED EU REPRESENTATIVE:

Carrier Fire & Security B.V.

Kelvinstraat 7, 6003 DH Weert, Netherlands

Product warnings

and disclaimers

THESE PRODUCTS ARE INTENDED FOR SALE

TO AND INSTALLATION BY QUALIFIED

PROFESSIONALS. CARRIER FIRE &

SECURITY CANNOT PROVIDE ANY

ASSURANCE THAT ANY PERSON OR ENTITY

BUYING ITS PRODUCTS, INCLUDING ANY

“AUTHORIZED DEALER” OR “AUTHORIZED

RESELLER”, IS PROPERLY TRAINED OR

EXPERIENCED TO CORRECTLY INSTALL FIRE

AND SECURITY RELATED PRODUCTS.

For more information on warranty disclaimers and

product safety information, please check

https://firesecurityproducts.com/policy/product-

warning/ or scan the QR code.

FCC compliance

This equipment has been tested and found to

comply with the limits for a Class B digital device,

pursuant to part 15 of the FCC Rules. These

limits are designed to provide reasonable

protection against harmful interference when the

equipment is operated in a commercial

environment. This equipment generates, uses,

and can radiate radio frequency energy and, if not

installed and used in accordance with the

instruction manual, may cause harmful

interference to radio communications.

You are cautioned that any changes or

modifications not expressly approved by the party

responsible for compliance could void the user's

authority to operate the equipment.

NFPA 72

Check local ordinances, this device is not listed

by an approved test lab to meet NFPA 72 and

therefore may not be sold or installed for use with

a fire system in some localities.

Certification

INCERT

EN 50131-1 System requirements

EN 50131-3 Control and indicating equipment

NXG-1820-EUR: Security Grade 2, Environmental

class II

Tested and certified by Telefication B.V.

Compliance labelling should be removed or

adjusted if non-compliant configurations are

selected.

European Union

directives

Carrier Fire & Security hereby declares that this

device is in compliance with the applicable

requirements and provisions of the Directive

2014/30/EU and/or 2014/35/EU. For more

information see

www.firesecurityproducts.com/en/page/caddx

REACH

Product may contain substances that are also

Candidate List substances in a concentration

above 0.1% w/w, per the most recently published

Candidate List found at ECHA Web site.

Safe use information can be found at

https://firesecurityproducts.com/en/content/intrusi

on-intro

2012/19/EU (WEEE directive): Products marked

with this symbol cannot be disposed of as

unsorted municipal waste in the European Union.

For proper recycling, return this product to your

local supplier upon the purchase of equivalent

new equipment, or dispose of it at designated

collection points. For more information see:

recyclethis.info.

Contact information

www.firesecurityproducts.com/en/page/caddx

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