CAMBRIONIX TS2-16 Bedienungsanleitung



UserManual

TS2-16



2022-06

TS2-16 Page 1 of 32

1.TableofContents

1. Table of Contents 1

2. Your TS2-16 at a glance 3

2.1.KeyFeatures 3

3. Safety 4

3.1.Signalwordpanel 4

3.2.Safetyalertsymbol 5

3.3.Pictograms 5

3.4.Productmodification 5

3.5.Powersupply 6

3.6.StorageandInstallation 7

4. Getting Started 8

4.1.Openingyourproduct 8

4.2.What'sIncluded 8

4.3.Connectingtothemains 9

4.4.Registration 9

4.5.HelpandSupport 9

5. Using your TS2-16 10

5.0.1LEDConfiguration 10

5.1.Usingwithoutconnectingtohost 10

5.2.Usingwhenconnectedtohost 11

5.2.1ConnectingtheHubtoahostcomputer 11

5.2.2Charging 11

5.2.3DataTransfer 12

5.3.Scalability 13

5.4.ManagePorts&YourTS2-16 14

5.4.1PortModes 14

5.4.2ChargingProfiles 14

5.4.3Firmware 14

5.5.Software 16

5.5.1InstallingSoftware 16

5.5.2LiveViewer 17

5.5.3CambrionixAPI 18

5.5.4UpdatingSoftware 18

5.5.5RemovingSoftware 19

5.5.6CommandLineInstructions(CLI) 20

TS2-16 Page 2 of 32

5.6.CleaningyourTS2-16 22

6. Product Specifications 23

6.1.InputPowerRequirements 23

6.2.ConsumablesandPlacingOrders 23

7. Troubleshooting 25

7.1.Initialtroubleshootingtips 25

7.2.LoggingthroughLiveViewer 25

7.3.HardwareFailure 25

7.4.Deviceconnection. 26

7.5.Hubconnectionissues 27

7.6.NoGUI 28

7.7.Softwaretroubleshooting 28

8. Disposal 29

9. Returns and Damaged Products 30

9.1.WhatdoIdoifmyorderarrivesandsomethingtheproductisfaulty

orisphysicallydamaged? 30

9.2.WhathappensafterIhaverequestedaReturn? 30

TS2-16 Page 3 of 32

2.YourTS2-16ataglance



TheTS2-16hasbeendesignedtoprovidehigh-speeddatatransfertoUSBcompliantdevices

withoutbeingconstrainedbyendpointlimits.



TheTS2-16canchargeattachedUSBdeviceswithoutusingalocalcomputer.TheTS2-16allows

almostanydevicetobechargedatitsoptimumrate(upto2.4A).Thefirmwarecanbeupdated

toensuretheTS2-16canchargethelatestdevices.Itisreadytochargeout-of-the-boxandsync

deviceswhenattachedtoahostcomputer.



Whenalocal(host)computerisattached,thehostcancontroltheoperationofeachportusing

softwareprovidedbyCambrionix.Devicechargingandsynchronisationcanbe

monitoredthroughCambrionix’sLiveViewerApplication,theApplicationProgramming

Interface(API)orCommandLineInterface(CLI).Cambrionix’sfreemonitoringandcontrol

softwarecanbedownloadedfromwww.cambrionix.com/products/api



WithyourTS2-16thereisaThunderbolt™connectiontothehostwhich,iscapableofupto

20Gbps,meaningyourupstreamspeedstothehostwillbecapableofthisdatatransferrate.

Theupstreamdatatransferratewillbesharedamongstthedownstream16xUSB2.0Type-A

connections.



2.1.KeyFeatures



Up To

480Mbps

per Port

Up To

2.4A

per Port

Up To

Devices

TransferDataSeamlessly Power Scalability

Eachhigh-speedportcan

transferdataupto480Mbps

Eachportcanchargedevicesup

to2.4A(12W)

Upto96devicescanbecon-

nectedatonceusingmultiple

hubs

TS2-16 Page 4 of 32

3.Safety



Thisusermanualisforinformationalpurposesonly,itcontainsinformationforthestart-upand

operationofthisproduct.Note:thecontentsandtheproductdescribedaresubjecttochange

withoutnotice.Toavoidinjuriesanddamage,observethesafetyinstructionsintheuser

manual.



ThismanualhasbeenarrangedtofollowIEC/ICEE82079-1standard.Thisistofacilitatethe

easierunderstandingandlocationofinformationrelatingtotheTS2-16.Anyerrorsor

omissionscanbereportedusingoursupportticketsystem(seeHelpandSupport).Thisway,any

issuescanbecollectedandfixed.



Understandingandobservingtheinstructionsinthisusermanualareprerequisitesfor

hazard-freeuseandsafetyduringoperation.Thisusermanualcannotcoverallpossible

applications.Ifyouwouldlikeadditionalinformationorifproblemsarisethatarenot

sufficientlyaddressedinthismanual,pleaseaskyourdistributororcontactusdirectlyusingthe

meanspreferred,whicharelocatedonthebackcoverofthismanual.



CAUTION

Personal Injury and Damage to the product

lObservethesafetyinstructionsinthisusermanual



3.1.Signalwordpanel



Dependingontheprobabilityofseriousconsequences,potentialdangersareidentifiedwitha

signalword,thecorrespondingsafetycolour,andifappropriate,thesafetyalertsymbol.



CAUTION

Indicatesapotentiallyhazardoussituationthat,ifnotavoided,mayresultinmoderateor

minor(reversible)injury.



CAUTION

Indicatesapotentiallyhazardoussituationwhich,ifnotavoided,mayresultindamagetothe

productanditsfunctions,ortopropertyinitsproximity.

TS2-16 Page 5 of 32



3.2.Safetyalertsymbol



Useofthesafetyalertsymbolindicatesariskofinjury.



Observeallmeasuresthataremarkedwiththesafetyalertsymbolinorderto

avoidinjury



3.3.Pictograms



Warning Signs

Electricalhazard FireHazard

Mandatory action signs

Readoperatinginstructions Mandatoryregulation



3.4.Productmodification



CambrionixproductsaredesignedandmanufacturedtomeettherequirementsofUKand

Internationalsafetyregulations.Modificationstotheproductcouldaffectsafetyandrenderthe

productnon-compliantwithrelevantsafetystandards,resultingininjuryordamagetothe

product.



CAUTION

An electric shock or personal injury may occur



TS2-16 Page 6 of 32

CAUTION

lDonotmodifytheproductinanyway.

lDonotdismantletheproduct.



CAUTION

Fire, or personal injury may occur



lDonotobstructairventsontheproduct.

lDonotcovertheproductincombustiblematerial.



CAUTION

Damage to your product may occur



lDonotbendorcompressanypartoftheproduct.



3.5.Powersupply



Thissectiondescribesthesafetyprecautionsyoumustfollowwhenusingthepowersupply.



CAUTION

An electric shock or personal injury may occur



lDonotuseadamagedpowercordorplug,oraloosepowersocket.

lDonottouchthepowerplugwithwethands.

lDonotallowliquidstocomeintocontactwiththeunitorpowersupply.



CAUTION

Damage to your product may occur



lDonotshortcircuitthePowerSupplyUnit(PSU)suppliedwithyour

product.

TS2-16 Page 7 of 32

CAUTION

lDonotdisconnectthepowercordwhiletheproductisbeingused.

lDonotbendorpullthepowercordwithexcessiveforce.



3.6.StorageandInstallation



ThissectiondescribessafetyprecautionsyoumustfollowwheninstallingandstoringyourTS2-

16.



CAUTION

An electric shock or personal injury may occur



lDonotplacethepowercordnearheatsources.

lConnecttheplugtoanearthedsocket.



CAUTION

Damage to your Cambrionix product may occur



lOperatetheproductonlyinanenvironmentwheretheambient

temperatureisinsidetheoperatingtemperaturerange.

lOperatetheproductonlyinanenvironmentwheretherelativehumidityis

insidetheoperatingrange.

lBecarefulnottoleavethepowercordunderneathaheavyobject.



CAUTION

Overheated power sockets may cause a fire



lDonotoverloadthepowersocketthatyourhubisconnectedto.

lInsertthepowerplugallthewayintothesocketsothatitisnotloose.



TS2-16 Page 8 of 32

4.GettingStarted



Thismanualprovidesareferenceforend-usersinstallingforthefirsttimeandusingtheirhub

afterthat.Aswellasaguideforproductsafety-relatedinformation.



TheTS2-16isintendedtobeusedinanindoorstaticenvironmentinwhichtheenvironment

fallswithinthetestedspecificationstoprovidecharge,syncandmanagementfunctionality.

Pleaseseethephysicalspecificationssectionofthismanualforinformationonthe

environmentspecifications.



4.1.Openingyourproduct

Whenyouhavereceivedyourproduct,pleasecheckthepackingsliptoensureallcontentsand

quantitiesarecorrectbeforeopening.Thisistoavoidretestingandrepackaginganyitemsthat

arenotrequired.



Whenopeningthepackaging,useasuitablemethodtoopentheboxi.e,donotuseaknife.

Thisistoensuretheproductisnotdamaged.



CAUTION

Personal Injury and Damage to the product

lTherewillbeastickeronthehubadvisingyoutoreadtheUsermanualbeforeuse.This

willneedtoberemovedbeforeuseasitmaybecoveringhostports,ventsetc.



4.2.What'sIncluded

lThunderbolt™2Cable(toprovidecommunicationbetweenthehostsystemandhub)

lTS2-16Hub

l2mMainspowercable(CountryspecifiedonorderincludingfusefortheUKplugs)



Part description Part number



UKPowercable 200144

USPowercable 200327

EUPowercable 200329

AUSPowercable 200337

INDPowercable 200341

TS2-16 Page 9 of 32



4.3.Connectingtothemains

PeriodicinspectionsshouldbemadetopowersupplycablesandanyUSBcablesforanysignsof

damage.Ifanydamageisfound,replacethedamagedcordbeforefurtheruse.



PleasenotethatUSBspecificationsrequireaminimum100mAchargecurrenttobedelivered

duringdatatransfer.Asindicatedinabove,iftheattacheddevicehasaBC1.2compliantCDP

port,thedevicecandrawupto2.4Awhiletransferringdata.



4.4.Registration

Youmayregisteryourproductatwww.cambrionix.com/product-registration



4.5.HelpandSupport

FAQsandhelpcanbefoundontheHelppagehere

lwww.cambrionix.com/help_pages/help.

Youcanraiseasupportticketformoreindepthsupporthere

lhttps://cambrionix.atlassian.net/servicedesk/customer/portals

Youcanalsodownloadanyofourmanualsandkeepuptodateatthelinkhere

lwww.cambrionix.com/product-user-manuals



Whencontactingsupport,pleasesupplytheproductinformationforthehubinquestion.This

canbefoundontheDeviceInformationPlatewhichiseitherontheundersideorbackofthe

unit.IncludingserialandPurchaseordernumbers,canhelpidentifytheproductinquestion

faster,andspeeduptheprocess.

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