CAMBRIONIX TS3-16 Bedienungsanleitung
User Manual
TS3-16
2022/02
© 2021 Cambrionix Ltd. All rights reserved.
EN
TS3-16 Page 1 of 33
1.Table of Contents
1.Table of Contents 1
2.Your TS3-16 at a glance 3
2.1.Key Features 3
3.Safety 4
3.1.Signal word panel 4
3.2.Safety alert symbol 5
3.3.Pictograms 5
3.4.Product modification 5
3.5.Power supply 6
3.6.Storage and Installation 7
4.Getting Started 8
4.1.Opening your product 8
4.2.What's Included 8
4.3.Connecting to the mains 8
4.4.Connecting to Host 8
4.5.Registration 9
4.6.Help and Support 9
5.Using your TS3-16 10
5.0.1 LED Configuration 10
5.1.Using without connecting to host 10
5.2.Using when connected to host 11
5.2.1 Connecting the Hub to a host computer 11
5.2.2 Authorising Thunderbolt hubs on Linux 11
5.2.3 Charging 12
5.2.4 Data Transfer 12
5.2.5 Communication Interface and Protocol 12
5.3.Scalability 14
5.4.Manage Ports & Your TS3-16 15
5.4.1 Port Modes 15
5.4.2 Charging Profiles 15
5.4.3 Firmware 15
5.5.Software 17
5.5.1 Installing-Software 17
5.5.2 LiveViewer 18
5.5.3 Cambrionix API 19
5.5.4 Updating Software 19
5.5.5 Removing Software 20
5.5.6 Command Line Instructions (CLI) 21
5.6.Cleaning your TS3-16 24
TS3-16 Page 2 of 33
6.Product Specifications 25
6.1.Input Power Requirements 25
6.2.Output Power 25
6.3.Physical specifications 25
6.4.Packaged information 25
6.5.Consumables and Placing Orders 26
7.Troubleshooting 28
7.1.Device connection. 28
7.2.Hub connection issues 29
8.Disposal 30
9.Returns and Damaged Products 31
9.1.What do I do if my order arrives and something the product is faulty or is phys-
ically damaged? 31
9.2.What happens after I have requested a Return? 31
10.Compliance and Standards 32
TS3-16 Page 3 of 33
2.Your TS3-16 at a glance
The TS3-16 has been designed to provide high-speed data transfer to USB 3.2 compliant devices
without being constrained by endpoint limits.
The TS3-16 can charge attached USB devices without using a local computer. The TS3-16 allows
almost any device to be charged at its optimum rate (up to 2.4A). The firmware can be up-
dated to ensure the TS3-16 can charge the latest devices. It is ready to charge out-of-the-box
and to sync devices when attached to a host computer.
When a local (host) computer is attached the host can control the operation of each individual
port using software provided by Cambrionix. Device charging and synchronisation can be
monitored through Cambrionix’s LiveViewer App, the Application Programming Interface (API)
or Command Line Interface (CLI). Cambrionix’s free monitoring and control software can be
downloaded from www.cambrionix.com/products/api
With your TS3-16 there is a Thunderbolt™ connection to the host which is capable of up to
40Gbps, meaning your upstream speeds to the host will be capable of this data transfer rate.
The upstream data transfer rate will be shared amongst the downstream 16 x USB 3.2 Type-A
connections.
2.1.Key Features
Up To
5Gbps
per Port
Up To
2.4A
per Port
Up To
96
Devices
Transfer Data Seamlessly Power Scalability
Each high speed port can
transfer data up to 5Gbps
Each port can charge devices up
to 2.4A (12W)
Up to 96 devices can be con-
nected at once using multiple
hubs
TS3-16 Page 4 of 33
3.Safety
This user manual is for informational purposes only, it contains information for start-up and
operation of this product. Note: the contents and the product described are subject to change
without notice. To avoid injuries and damage observe the safety instructions of the user
manual.
This manual has been arranged to follow IEC/ICEE 82079-1 standards. This is to facilitate the
easier understanding and location of information relating to the TS3-16. Any errors or
omissions can be reported back using our support ticket system (see"Help and Support") this
way any issues can be collected and fixed.
Understanding and observing the instructions in this user manual are prerequisites for
hazard-free use and safety during operation. This user manual cannot cover all conceivable
applications. If you would like additional information or if problems arise that are not
sufficiently addressed in this manual please ask your distributor or contact us directly using the
means preferred which are located on the back cover of this manual.
CAUTION
Personal Injury and Damage to the product
lObserve the safety instructions in this user manual
3.1.Signal word panel
Depending on the probability of serious consequences, potential dangers are identified with a
signal word, the corresponding safety colour, and if appropriate, the safety alert symbol.
CAUTION
Indicates a potentially hazardous situation which, if not avoided, may result in moderate or
minor (reversible) injury.
CAUTION
Indicates a potentially hazardous situation which, if not avoided, may result in damage to the
product and/ or its functions or of a property in its proximity.
TS3-16 Page 5 of 33
3.2.Safety alert symbol
Use of the safety alert symbol indicates a risk of injury.
Observe all measures that are marked with the safety alert symbol in order to
avoid injury
3.3.Pictograms
Warning Signs
Electrical hazard Fire Hazard
Mandatory action signs
Read operating instructions Mandatory regulation
3.4.Product modification
Cambrionix products are designed and manufactured to meet the requirements of UK and
International safety regulations. Modifications to the product could affect safety and render the
product non-compliant to relevant safety standards, which could result in injury or damage to
the product.
CAUTION
Electric shock or personal injury may occur
lDo not modify the product in any way
lDo not dismantle the product
TS3-16 Page 6 of 33
CAUTION
Fire or personal injury may occur
lDo not obstruct air vents on the product
lDo not cover the product in combustible material
CAUTION
Damage to your product may occur
lDo not bend or compress any part of the product
3.5.Power supply
This section describes safety precautions you must follow when using the power supply.
CAUTION
Electric shock or personal injury may occur
lDo not use a damaged power cord or plug, or a loose power socket
lDo not touch the power plug with wet hands
lDo not allow liquids to come into contact with the unit or power supply
CAUTION
Damage to your product may occur
lDo not short circuit the Power Supply Unit (PSU) supplied with your
product
lDo not disconnect the power cord while the product is being used
lDo not bend or pull the power cord with excessive force
TS3-16 Page 7 of 33
3.6.Storage and Installation
This section describes safety precautions you must follow when installing and storing your TS3-
16.
CAUTION
Electric shock or personal injury may occur
lDo not place the power cord near heat sources
lConnect the plug to an earthed socket
CAUTION
Damage to your Cambrionix product may occur
lOperate the product only in an environment where the ambient
temperature is inside the operating temperature range
lOperate the product only in an environment where the relative humidity is
inside the operating range
lBe careful not to leave the power cord underneath a heavy object
CAUTION
Overheated power sockets may cause a fire
lDo not overload the power socket that your hub is connected to
lInsert the power plug all the way into the socket so that it is not loose
TS3-16 Page 8 of 33
4.Getting Started
This manual provides a reference for end-users who are installing for the first time and using
their hub thereafter. As well as a guide for product safety-related information.
The TS3-16 is intended to be used in an indoor static environment in which the environment
falls within the tested specifications to provide charge, sync and management functionality. For
information on the environment specifications please see the physical specifications section of
this manual.
4.1.Opening your product
When you have received your product please check the packing slip to ensure all products and
quantities of them are correct before opening. This is to avoid retesting and repackaging any
items which are not required.
When opening the packaging use a suitable method to open the box i.e. do not use a knife. This
is to ensure the product is not damaged.
4.2.What's Included
lThunderbolt™ 3 Cable (to provide communication between host system and the hub)
lTS3-16 Hub
l2m Mains power cable (Country specified on order including fuse for UKplugs)
4.3.Connecting to the mains
Making sure you adhere to local safety regulations, connect the power cable to the socket and
switch the power supply on. The hub is now ready to charge attached devices.
Periodic inspection should be made to power supply cables and any USB cables for any signs of
damage. If any damage is found then replace damaged cord before further use.
4.4.Connecting to Host
Once the power is connected connect the TS3-16 to your host system using a Thunderbolt™ 3
cable, this is provided with your hub. Using an incorrect host cable may result in the hub and all
TS3-16 Page 9 of 33
subsequent ports not being recognised by your host.
Cambrionix would recommend using the Thunderbolt™ cable that is provided with our TS3-16.
If you are looking at purchasing your own cable then to achieve 40Gbps a suitable cable would
be either:
lup to 0.8m passive
lup to 2m active.
Cambrionix recommend using cables certified by Intel® , all cables with the Thunderbolt™ logo
should have certification.
Please note that USB specifications require a minimum 100 mA charge current to be delivered
during data transfer. As indicated in above, if the attached device has a BC1.2 compliant CDP
port, the device can draw up to 2.4A while transferring data.
4.5.Registration
You may register your product at www.cambrionix.com/product-registration
4.6.Help and Support
FAQs and help can be found on the Help page here
lwww.cambrionix.com/help_pages/help.
You can raise a support ticket for more in depth support here
lhttps://cambrionix.atlassian.net/servicedesk/customer/portals
You can also download any of our manuals and keep up to date at the link here
lwww.cambrionix.com/product-user-manuals
When contacting support it will be helpful to supply us with the product information for the
hub in question. This can be found on the Device Information Plate which is either on the
underside or back of the unit. Including serial and POnumbers can help identify the product in
question faster and speed up the process.
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