Canon ImagePRESS A3200 Montage- und Wartungsanleitung

Canon imagePRESS Server A3200

Installation and Service Guide

A guide for service technicians

for the

Canon imagePRESS C7010VP/C7000VP/

C6010VP/C6000VP/C6010/C6000

Replacement parts and specifications are

subject to change. For the most current

parts list, contact your authorized service/

support center.

EFI Part Number: 45093847

30 September 2010

This documentation is protected by copyright, and all rights are reserved. No part of it may be reproduced or transmitted in

any form or by any means for any purpose without express prior written consent from Electronics for Imaging, Inc. (“EFI”),

except as expressly permitted herein. Information in this documentation is subject to change without notice and does not

represent a commitment on the part of EFI. The documentation is further covered by “Legal Notices” distributed with this

product, which can be found on the User Documentation CD. The documentation may be provided in conjunction with EFI

Software (“Software”) and any other EFI product described in the documentation. The Software is furnished under license and

may only be used or copied in accordance with the terms of the Software License Agreement, which can be found in the

“Legal Notices” distributed with this product.

CONTENTS 3

CONTENTS

PREFACE 11

imagePRESS Server media pack 11

About the documentation 12

Service documentation 12

Customer documentation 12

About this guide 13

About the illustrations in this guide 14

Terminology and conventions 14

Precautions 17

Tools you will need 22

INTRODUCTION 23

Features 23

How the imagePRESS Server operates 24

Print options 26

INSTALLATION 27

Installation sequence 27

Checking the customer site 29

Setting customer expectations 31

Unpacking the imagePRESS Server 32

Connecting the imagePRESS Server 35

Connecting power and the dongle 36

Connecting to the copier 36

Connecting to the network 40

Starting the imagePRESS Server for the first time 41

Completing the installation 43

CONTENTS

CONTENTS 4

USING THE IMAGEPRESS SERVER 44

Using the imagePRESS Server Control Panel 44

Activity light 45

Buttons 45

Commands 45

Using the copier touch panel 46

Printing imagePRESS Server pages 49

Network status LEDs 50

Starting, shutting down, restarting, and rebooting 51

SERVICE PROCEDURES 53

Overview 53

imagePRESS Server overview diagrams 54

Accessing internal components 59

Shutting down the system 59

Opening the imagePRESS Server 60

Removing and replacing boards 66

Copier interface board 67

Graphics board 69

User interface board 71

Motherboard 75

Motherboard jumpers 77

Removing the motherboard 78

Replacing the motherboard 83

Replacing parts on the motherboard 96

Motherboard battery 96

Clearing the CMOS 98

DIMMs 99

Motherboard CPUs 102

Fans 107

Front fan 108

Back fan 111

CONTENTS 5

Power supply 113

Hard disk drives 118

Servicing HDDs inside the imagePRESS Server 119

Servicing HDDs inside the security Enclosure 123

Switch bank assembly 124

DVD drive 128

Restoring and verifying functionality after service 130

SYSTEM SOFTWARE 132

Overview 132

Installing system software 133

System updates 138

Fiery Clone Tool 138

TROUBLESHOOTING 139

Troubleshooting process 139

Preliminary on-site checkout 140

Checking interface cables 141

Checking internal components 142

Inspecting the system 143

Normal startup sequence 148

Error messages and conditions 149

Clearing the CMOS 171

Diagnostic tools 172

Video Diagnostics 172

Test E-mail 173

CONTENTS 6

SPECIFICATIONS 174

Hardware features 174

Physical specifications 174

Networking and connectivity 174

User software 175

Safety and emissions compliance 175

SERVICING ASYSTEM WITH FURNITURE 176

Procedures 176

INDEX 187

LIST OF FIGURES 7

LIST OF FIGURES

FIGURE 1: Printing system 24

FIGURE 2: imagePRESS Server functional diagram 25

FIGURE 3: Summary of installation steps and references 28

FIGURE 4: Space requirements 29

FIGURE 5: Contents of imagePRESS Server shipping box 34

FIGURE 6: imagePRESS Server connections 35

FIGURE 7: Copier interface cable connectors 37

FIGURE 8: Copier and imagePRESS Server cable connections 38

FIGURE 9: Straight-through and crossover Ethernet cables 40

FIGURE 10: imagePRESS Server power switch 41

FIGURE 11: imagePRESS Server power button 42

FIGURE 12: The imagePRESS Server Control Panel 44

FIGURE 13: Front and back panels 54

FIGURE 14: imagePRESS Server back and side views 55

FIGURE 15: Exploded view of imagePRESS Server components 56

FIGURE 16: Data cable connections in the imagePRESS Server 57

FIGURE 17: Power cable connections in the imagePRESS Server 58

FIGURE 18: Removing/replacing the left or right panel 62

FIGURE 19: Removing the upper faceplate 63

FIGURE 20: Removing/replacing the front panel 64

FIGURE 21: Removing/replacing the top panel 65

FIGURE 22: Diagram of copier interface board (component side) 67

FIGURE 23: Diagram of the user interface board (front and back) 71

FIGURE 24: Removing/replacing the user interface board 72

LIST OF FIGURES

LIST OF FIGURES 8

FIGURE 25: Removing/replacing the UIB buttons 73

FIGURE 26: Diagram of the imagePRESS Server motherboard 76

FIGURE 27: Removing the motherboard tray 80

FIGURE 28: Removing the motherboard from the tray 81

FIGURE 29: Installing the motherboard tray 85

FIGURE 30: Connecting the single-use dongle 88

FIGURE 31: Motherboard battery 97

FIGURE 32: Motherboard DIMM sockets 99

FIGURE 33: Releasing a DIMM 101

FIGURE 34: CPU, socket, and cooling assembly 102

FIGURE 35: Removing/replacing the CPU cooling assembly 104

FIGURE 36: Replacing a CPU 105

FIGURE 37: Removing/replacing the front fan assembly 108

FIGURE 38: Removing/replacing the front fan from the bracket 109

FIGURE 39: Removing/replacing the back fan 111

FIGURE 40: Installing the fan grille 112

FIGURE 41: Removing/replacing the power supply 116

FIGURE 42: imagePRESS Server hard disk drives (HDDs) 119

FIGURE 43: Removing/replacing the HDD 120

FIGURE 44: Removing/replacing the HDD bracket 121

FIGURE 45: Removing/replacing the component sled 125

FIGURE 46: Removing/replacing the switch bank assembly 126

FIGURE 47: Removing/replacing the DVD drive 128

FIGURE 48: imagePRESS Server verification steps 131

FIGURE 49: Troubleshooting the system 139

FIGURE 50: Back panel of imagePRESS Server 141

FIGURE 51: Normal startup sequence 148

FIGURE 52: imagePRESS Server installed on the furniture 176

LIST OF FIGURES 9

FIGURE 53: Removing the cable cover and monitor cables 177

FIGURE 54: Loosening the stability bracket 178

FIGURE 55: Removing the left panel 179

FIGURE 56: Loosening the monitor pole 180

FIGURE 57: Removing the monitor pole assembly 181

FIGURE 58: Routing the cables through the access cutout 182

FIGURE 59: Tightening the monitor pole assembly 183

FIGURE 60: Installing the left panel 184

FIGURE 61: Locking the stability bracket 185

FIGURE 62: Installing the cable cover 186

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