Chamberlain MyQ Bedienungsanleitung

114A4466

LIFTMASTER®INTERNET GATEWAY USER’S GUIDE

Featuring MyQ™ Technology

This User’s Guide will help you get the most from your LiftMaster®Internet Gateway

when using an internet enabled mobile phone or computer to monitor and control your

garage door opener, gate operator, light controls or other MyQ™ enabled products.

Tips

What do the lights on the LiftMaster®Internet Gateway signify?

• The GREEN LED light must be on continuously after power and network

connections are completed (Note: the LED may blink intermittently with

data traffic).

• GREEN Off – The router is not providing an IP address to the LiftMaster® Internet

Gateway. Check your router settings and internet connections.

• GREEN flashing steadily On & Off – The LiftMaster® Internet Gateway has an

IP address, but is not accessing the Internet. Check your router settings and

internet connections.

• GREEN On Solid – The LiftMaster® Internet Gateway has an IP address and is

connected to the Internet.

• The BLUE LED light indicates that the LiftMaster®Internet Gateway has learned

at least one device like a garage door opener, gate operator, or other MyQ™

enabled product. The light does not indicate if devices are connected; it only

indicates that the Internet Gateway has “learned” one device to its memory.

• The YELLOW LED light indicates that the LiftMaster® Internet Gateway is in the

“Add New Device” or learn mode, otherwise it will remain off.

Changing Smartphone App Security Settings

• You can change the SECURITY SETTINGS of the smartphone app for quicker

access to your devices and your account. The default security setting for the

apps is high. If desired, you can lower the Security Settings of the app.

See Section 4.

If you have additional questions or problems after reviewing

this User’s Guide, please contact LiftMaster®Technical Support at:

[email protected] or at 1-800-528-9131.

• See the “LiftMaster MyQ™ Quick Start Guide” for instructions for the connection

of your LiftMaster®Internet Gateway to your router and to the Internet.You

MUST use a computer for this step; you cannot create an account from a mobile

device. Go to www.myliftmaster.com to create an account and connect

the Internet Gateway.

• You must have a valid email address to create a LiftMaster®MyQ™ account. Enter

your information and click submit, an email will be sent to you to confirm your valid

email address. If you do not get a confirming email, try creating the account again,

being careful to use the proper desired email address.

• When the LiftMaster®Internet Gateway powers up, its GREEN LED light and

BLUE LED light will blink four times to indicate a correct power connection and

reset of the Internet Gateway. After power up, the LED lights will show the status of

the LiftMaster®Internet Gateway.

•Refer to the “tips” section for details regarding the LED indicators. If the GREEN

LED is off after connecting the LiftMaster®Internet Gateway to your router, check

the Ethernet cable connection to your router. It must be in the LAN port,

(normally numbered 1 – 4). If the GREEN LED is still off, try another port on your

router. If you still cannot get a solid green LED, contact LiftMaster®Technical

Support at [email protected] or at 1-800-528-9131.

Green LED

Blue LED

CONNECT & CREATE

Once you have successfully created your LiftMaster®MyQ™ account, you must add the

LiftMaster®Internet Gateway to the account. It is easy to do from a computer; this can

also be done from an internet enabled mobile phone with the proper app installed.

• To add the LiftMaster®Internet Gateway to your account, the GREEN LED light

on the Internet Gateway must be on continuously. If the GREEN LED is off, see

Section 1, Connect & Create. The LiftMaster®Internet Gateway must have an

internet connection for the web site or phone to find it.

• In the www.myliftmaster.com web site, add the LiftMaster®Internet Gateway.

Click on “Manage Places” to add the Internet Gateway. If it is the first LiftMaster®

Internet Gateway connected to the account, the screen will already be at the step

of “Register Gateway”. You will need the SERIAL NUMBER from the bottom label

of the Internet Gateway accessory. The serial number is a series of ten characters,

0 – 9 or a – f. Be sure to use the correct characters (e.g., a zero “0” instead of

an “O”) and keep the character spacing correct (XXXX-XXX-XXX). If this is the

second LiftMaster®Internet Gateway to be added, just click on “Manage

Places>Add New Place”.

• Name the LiftMaster®Internet Gateway as desired, such as “123 Main Street” or

“Home Sweet Home”. Click “Save and Close” to complete this step.

• You can add MyQ™ devices like the garage door opener, gate operator, lights, or

other accessories from the “Manage Places” page, or you can download the proper

app and add any device from a smart phone. To add the garage door opener or

other devices, click on “Manage Places>Add New Device” and follow the steps. You

have 3 minutes to go to the garage door opener or device and press it’s learn

button. Once a device is learned, it will appear on the screen. You can then name

the device (e.g., left garage door, table lamp, etc.)

GATEWAY & ADD DEVICES

Smartphone apps are available for three different OS types:

• Apple@iPhone@, iPad@, and iPod Touch@

- Requires iOS 3.2 or higher.

- Visit the Apple App Store from your Apple device

to obtain the LiftMaster Home Control app (search

for “LiftMaster”). Download the app to the device.

• Android™ smartphones

- Requires Android OS 2.2 or higher; if you

have an older OS, the phone will not be able to locate

the LiftMaster app. You may need to upgrade the

phone’s OS to be able to find, load and use the

LiftMaster app.

- Visit the Android Market from your smartphone to obtain the

LiftMaster Home Control app (search for “LiftMaster”).

- Note: The app is currently not available for Android tablets.

• BlackBerry®smartphones

- Requires OS 4.6 or higher.

- Visit the Blackberry App World™ from your smartphone to obtain

the LiftMaster Home Control app (search for “LiftMaster”).

- Note: The app is currently not available for the Blackberry®PlayBook™.

- You must have a user account in Blackberry App World to download apps. You

may need to create an account from your phone or from a computer to be able

to login and obtain any apps. Visit http://appworld.blackberry.com/webstore for

more information on creating an account or getting apps.

You also have the option to monitor and control your

garage door opener or lights through the LiftMaster®

mobile website.

• Using your phone’s browser,

visit www.myliftmaster.com/mobile

• Bookmark this page for later use. The mobile

web application mimics the computer web.

After the app is installed on your smartphone, you

can add a new device to your account by following the

instructions for your smartphone in Sections (5) – (7).

GETTING A SMARTPHONE APP

You can change the SECURITY SETTINGS of the smartphone app to allow quicker

access to your devices and to your account. The default security setting for the apps is at

the highest level: you must enter your email and password credentials every time to

launch the app or to access and change your account settings. The security settings

apply to each individual phone, so each phone tied to the same account must be

configured separately. These settings do not affect the web page login. A four-Digit

PASSCODE can be created in place of your email and password credentials. See

“Creating a Passcode” below.

Default Smartphone App Security Settings

• Launching App – high security is initially set to ON. You must enter your email and

password credentials every time the app is launched. Setting this to OFF allows the

app to launch without requiring your credentials or a 4-digit passcode.

• Accessing Account – high security is initially set to ON. You must enter the email &

password credentials every time you want to access your account settings. Setting

this to OFF lets you access your account settings without requiring your credentials

or a 4-digit passcode.

• Opening Door/Gate – high security initially set to OFF. If you turn it ON, you must

enter your email and password credentials every time the you want to use the app

to open your door or gate. Leaving this to OFF lets you open your door or gate

without requiring your credentials or a 4-digit passcode. It is strongly

recommended that if you turn OFF the security settings for launching the app, you

set this function to ON and create a 4-digit passcode for opening the door or gate.

This prevents anyone from grabbing your phone and getting into your garage.

Creating a Passcode

You can create a 4-digit PASSCODE within the smartphone app that automatically

replaces your email and password credentials. You may want to use the same code as

your outside keypad for ease of use.

• The passcode is four characters (numbers or letters, depending on

your smartphone).

• When you create your 4-digit passcode, the app will ask for the passcode twice.

• If you use the “Account > Logout” function on the smartphone, your passcode

will be automatically deleted; restarting the app will require the creation of a

new passcode.

• See the section on your smartphone (Apple, Android, or Blackberry)

for specific instructions on how to create a 4-digit passcode.

CHANGING SMARTPHONE APP

SECURITY SETTINGS

iPhone®is a registered trademark of Apple Inc.

5APPLE APP CONTROLS

Controlling a device

(a garage door opener, light etc.)

Go to Places

- Swipe left or right to select a device (to see

more than one door or light).

- Tap the door image to open/close door.

- Tap the light image to turn a light on/off.

- If a device is grayed out, it is currently

unavailable (e.g., if a light control was

unplugged)

Security settings

(see section 4 for details)

Go to Accounts > My Account > Security

- Set security for launching app.

- Set security for accessing account.

- Set security for opening garage door.

If security is set to ON, you must enter email and

password, or 4-digit passcode.

Setting a 4-digit passcode

Go to Accounts > My Account > Passcode

- Enter a 4-digit passcode; you must enter

this twice.

The 4-Digit passcode now replaces email and

password for security.

The 4-Digit passcode is deleted if you logout;

restarting the app will require the creation of a

new passcode.

Add/delete/rename a device

(a garage door opener, light etc.)

Go to Places; tap the gear in the upper left corner

of the screen

To Add:

- Tap the LiftMaster®Internet

Gateway /location name

- Tap Add New Device

To Delete:

- Tap the LiftMaster®Internet

Gateway /location name

- Tap Edit

- Tap the “-“ (minus sign)

To Rename:

- Tap the LiftMaster®Internet

Gateway /location name

- Tap Edit

- Tap the device’s name and enter a

new name

Add/delete/rename a LiftMaster

Internet Gateway

Go to Places; tap the gear in the upper left corner

of the screen

To Add:

- Tap the “+” (plus)

To Delete:

- Tap the “-“ (minus)

To Rename:

- Tap the LiftMaster®Internet

Gateway /location name

- Tap Edit

- Tap the Internet Gateway /location’s name

and enter a new name

Logging out

- A logout requires an email and password to

restart the app.

- A logout will delete the passcode; restarting

the app will require the creation of a

new passcode.

Apple

iPhone,

iPad,

iPod Touch

6ANDROID APP CONTROLS

Controlling a device

(a garage door opener, light etc.)

Go to Places tab

Swipe right or left to select a device (to see more

than one door or light)

- Tap the door image to open/close door.

- Tap the light image to turn a light on/off.

- If a device is grayed out, it is currently

unavailable (e.g., if a light control was

unplugged)

Security settings

(see section 4 for details)

Go to Account tab

Tap “My Account”

Tap Security

- Set security for launching app.

- Set security for accessing account.

- Set security for opening garage door.

Tap “Done” to save settings.

If security is set to ON, you must enter email and

password, or 4-digit passcode. A logout will

delete the passcode; restarting the app will

require the creation of a new passcode.

Setting a passcode

Go to Account tab

Tap “My Account”

Tap “Passcode”

- Enter a 4-digit passcode (PIN); you must

enter this twice.

The 4-Digit passcode now replaces email and

password for security.

Add/delete/rename a device

(a garage door opener, light etc.)

Go to Places tab

Menu button > Manage Places

Select your place (LiftMaster®

Internet Gateway )

To Add:

- Menu button > Add New Device

- Then follow instructions

To Delete:

- Press and hold device name

- Tap “Delete Device”

To Rename:

- Tap device’s name

- Rename, then select “Save” to save changes

Add/delete/rename a LiftMaster

Internet Gateway

Go to Places tab

Menu button > Manage Places

To Add:

- Menu button > Add New

- Then follow instructions

To Delete:

- Press and hold places name

- Tap “Delete Gateway”

To Rename:

- Press and hold places name

- Tap “Edit”

- Rename, then select “Save” to save changes

Logout

Got to Account tab

Menu button > Log Out

A logout will delete the passcode; restarting the

app will require the creation of a new passcode.

Android™ is a registered trademark of Google Inc.

BlackBerry®is a registered trademark Research In Motion Limited

7BLACKBERRY APP CONTROLS

Controlling a device

(a garage door opener, light etc.)

Go to My Places

Use the trackball or trackpad, roll or move

left or right to select a device (to see more

than one door or light)

- Select the white dot under the desired

door to open/close door.

- Select the white dot under the desired

light to turn light on/off.

Security settings

Go to Account

Menu button > Account, then select Account,

scroll down to security settings that starts with

“Require Login When”:

- Set security for launching app.

- Set security for accessing account.

- Set security for opening garage door.

Click “Save” to save settings.

If the “Launch App” box is checked, you must

enter email and password or 4-digit passcode. A

logout will delete the passcode; restarting the

app will require the creation of a new passcode.

Setting a passcode

Go to Account

Menu button > Account, then select

Account, scroll down to security settings

- Select “Change Passcode”.

- Enter a 4-digit passcode (PIN); you must

enter this twice.

Passcode now replaces email/password for

security. A logout will delete the passcode;

restarting the app will require the creation of a

new passcode.

Add/delete/rename a device

(a garage door opener, light etc.)

Go to Manage Places

Menu button > Manage Places

Select your place

(LiftMaster®Internet Gateway )

To Add:

- Menu button > Add Device

- Then follow instructions

To Delete:

- Menu button > Delete Device

- Then follow instructions

To Rename:

- Menu button > Edit Device

- Rename, then select “Save” to save

changes

Add/delete/rename a LiftMaster

Internet Gateway

Go to Manage Places

Menu button > Manage Places

To Add:

- Menu button > Add Gateway

- Then follow instructions

To Delete:

- Menu button > Delete Gateway

- Then follow instructions

To Rename:

- Menu button > Edit Gateway

- Then follow instructions

Logout

Menu button > Logout

A logout will delete the passcode; restarting the

app will require the creation of a new passcode.

Help

Menu button > Help

BlackBerry

smartphone

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