Chip PC EFI Series Gebrauchsanweisung

Jack PC

EFISeries

Hardware User Manual

Revision C

06/06/2006

*CDC01927*

Jack PC Hardware User Manual -Training Department

Revision C 0506

This manual and the software and hardware described herein, in whole or in part, may not be

reproduced, translated, or reduced to any machine-readable form without prior written approval.

CHIP PC SHALL NOT BE LIABLE FOR TECHNICAL OR EDITORIAL ERRORS OR OMISSIONS

CONTAINED HEREIN; NOR FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES

RESULTING FROM THE FURNISHING, PERFORMANCE, OR USE OF THIS MATERIAL.

The information contained in this document represents the current view of Chip PC on the issues

discussed as of the date of publication. Because Chip PC must respond to changing market

conditions, it should not be interpreted to be a commitment on the part of Chip PC, and Chip PC

cannot guarantee the accuracy of any information presented after the date of publication.

This Guide is for informational purposes only. CHIP PC MAKES NO WARRANTIES, EXPRESS

OR IMPLIED, IN THIS DOCUMENT.

U.S. GOVERNMENT RESTRICTED RIGHTS

The Software and documentation are provided with RESTRICTED RIGHTS. Use, duplication, or

disclosure by the Government is subject to restrictions as set forth in subparagraph (c)(1)(ii) of

the Rights in Technical Data and Computer Software clause at DFARS 252.227-7013 or

subparagraphs (c)(1) and (2) of the Commercial Computer Software—Restricted Rights at 48

CFR 52.227-19, as applicable. MANUFACTURER is Chip PC Inc.

PATENTS

The product(s) described herein are protected by multiple international patents.

TRADEMARKS

Xcalibur, Xtreme PC, Jack PC, Chip PC and the Chip PC logo are either trademarks or registered

trademarks of Chip PC.

Products mentioned in this document may be registered trademarks or trademarks of their

respective owners

The Energy Star emblem does not represent endorsement of any product or service.

Registration Note: The unit is covered with Chip PC Limited Warranty for one year;Additional 2

years are pending on product registration at Chip PC website: www.chippc.com/support

The information and specifications in this document are subject to change without notice.

Jack PC Hardware User Manual -Training Department

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TABLE OF CONTENT

1SAFETY NOTICES............................................................................................................................................................4

1.1 Safety Instructions...............................................................................................................5

2INTRODUCTION................................................................................................................................................................6

2.1 Power Options.....................................................................................................................8

2.2 Intended Audience..............................................................................................................9

2.3 Main Topics Overview.........................................................................................................9

2.4 More Information.................................................................................................................9

3HARDWARE SETUP 10

3.1 Site Preparation ................................................................................................................10

3.2 Package Contents.............................................................................................................10

3.3 Identifying the Parts of the Jack-PC ...........................................................................11

3.4 Existing LAN Installation .............................................................................................12

3.5 New Installation ..........................................................................................................16

3.6 Connecting the Cables ...............................................................................................21

3.7 Turning the Jack-PC ON .............................................................................................22

3.8 Unplugging the System When Using External Power.......................................................22

3.9 Reseting the Jack-PC .......................................................................................................22

4JACK-PC MODELS ...................................................................................................................................................23

5JACK-PC SPECIFICATIONS ....................................................................................................................................24

6WIRING CONFIGURATIONS ...................................................................................................................................26

6.1 LAN wiring basics..............................................................................................................26

6.2 LAN wiring color coding ..............................................................................................27

6.3 Non-standard LAN cabling .........................................................................................28

6.4 Testing LAN Cabling ...................................................................................................29

6.5 Switch Settings..................................................................................................................29

6.6 PoE Settings .....................................................................................................................29

6.7 Pre-standard PoE .......................................................................................................31

7TROUBLESHOOTING ..............................................................................................................................................32

7.1 Basic Troubleshooting flow...............................................................................................32

7.2 Reseting the Jack-PC to Factory Default Settings (RFD) ..........................................33

7.3 LAN Troubleshooting flow ...........................................................................................36

7.4 PoE Troubleshooting flow ...........................................................................................38

8ACCESSORIES LIST ................................................................................................................................................39

9REGULATORY COMPLIANCE .................................................................................................................................44

9.1 Jack-PC Requirements Compliance.................................................................................44

9.2 FCC Statements................................................................................................................44

9.3 IEC/EN Notice...................................................................................................................44

9.4 Modifications .....................................................................................................................44

9.5 Cables...............................................................................................................................44

9.6 Peripheral Devices............................................................................................................44

10 CHIP PC LIMITED HARDWARE WARRANTY ........................................................................................................49

11 CHIP PC LIMITED SOFTWARE WARRANTY .........................................................................................................52

12 CHIP PC SOFTWARE LICENSE AGREEMENT .....................................................................................................54

13 MICROSOFT END USER LICENSE AGREEMENT (EULA) ...................................................................................56

Jack PC Hardware User Manual -Training Department

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Welcome and congratulations on your purchase of the Jack PC!

This User Manual contains the information you will need in order to set up your Jack PC's

hardware.

For information concerning the Jack-PC's software aspects, please refer to the Software User

Manuals, that can be found at www.chippc.com

1SAFETY NOTICES

This section contains important safety notices. Please read carefully as improper handling of the

product may result in serious personal injury and/or termination of warranty!

Caution: Never open the product’s enclosure and never attempt to replace or fix any internal

part! Any attempt to repair the product, install or replace components by an unauthorized person

could expose that person to risk electrical shock and will cause the product warranty to be void.

Only trained and qualified personnel should be allowed to install, replace, or service

this equipment. For any problem, please contact the nearest authorized service provider.

Caution: To prevent possible electrical shock when installing the product, do the following:

Make sure that the connected display is properly grounded through the mains plug.

Any peripheral device connect to the Jack-PC, must be connected to properly wired receptacles.

Caution: when using an external power supply (5VDC AC/DC adapter) use only Chip PC-

supplied, UL-listed direct plug in AC/DC adapter, (Chip PC part number: CPN1491 or CPN1503

or CPN1504). Using a different power supply might expose the user to various risks, damage the

device and will void the product's warranty!

Caution: When using USB devices that power from the Jack-PC's UBS ports, be aware that

heavy electrical loads on the USB ports can cause instable operation and excessive heat buildup;

therefore it is better to use the USB device's external power supply.

Caution: This product is designed for indoor use only!

Important Note: When preparing a new installation, note the following cautions:

•Do not drill next to electricity/telephone lines.

•Test for existence of power lines or enforcement beams prior to drilling the wall

cutout.

•Make sure to comply with any building standards that might exist in the

building that the Jack PC is designated to be installed.

Important Note: The product is to be installed in compliance with the requirements of

the Canadian electrical Code (CEC) and the National Electrical Code in USA.

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1.1Safety Instructions

If one of the following situations occurs, be sure to get the product checked by a qualified service

technician:

•The product’s power supply is overheated, damaged, broken, causes smoke

or shortens the mains power socket.

•Liquid penetrates the product case.

•The product is exposed to excessive moisture or water.

•The product has been mechanically damaged.

•The product has obvious signs of breakage or internal loose parts.

•In EU: Installation done not in accordance with EU required standards

•In US: Installation done not in accordance with US required standards

Please read the following safety instructions carefully before using the product:

•Be sure not to expose the product to excessive humidity.

•

When using an external power supply, place the DC power cord in such a way to

avoid people stepping on it.

•When using an external power supply, if the product is not used for a long period o

time, it is better to turn off the device by removing the power supply from the mains

socket.

•

The product should be stored and used only in temperature and humidity controlled

environments as defined in the product environmental specifications.

•When using an external power supply (5VDC AC/DC adapter) use only Chip PC-

supplied, UL-listed direct plug in AC/DC adapter

(Chip PC part number: CPN1491 or

CPN1503 or CPN1504).

Using a different power supply might expose the user to

various risks, damage the device and will void the product's warranty!

•

The product is to be installed in compliance with the requirements of the Canadian

electrical Code (CEC) and the National Electrical Code in USA.

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2INTRODUCTION

The Jack PC is a versatile, feature-rich thin client computer fully integrated into an existing LAN

Jack, it is the most secure, modular, and manageable Thin-Client solution offering connection to

any type of popular Terminal, Citrix or Legacy servers.

With the Jack PC, you can quickly and easily convert an existing enterprise LAN jack into a fully-

working, remotely-managed computer without installing additional cabling. The Jack PC is

connected at the back side through Ethernet cable to the building's LAN. The front panel is

connected (through cables or wirelessly)to the display, keyboard, mouse and other peripherals.

For extended functionality, Jack PC supports a wide set of accessories, such as External USB

PC/SC Smart Card Reader, various adapterssuch as USB-to-PS/2, USB-to-Serial and more. See

Accessories list for more details.

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The Jack PC can be fitted into wall, floor or furniture housing according to site specific needs.

Installation is easy and quick and enables an organization-wide usage of LAN Jacks for various

uses offered by the Flex-Jack system (see www.chippc.com for more details about additional

Flex-Jack devices).

The Jack PC is secured inside the wall and behind the faceplate, eliminating exposure to

damage, disconnection or theft. Highest security is also featured in the Jack PC local image

software with its unique modular operating system and Digital Signature layer, which provide a

virus-immune to the highest security standard.

Jack PC deployment and on-going maintenance are fully automated by using Xcalibur Global

Management software, offering a real plug-and-play solution -Just connect the Client to your

network and the rest will happen automatically. Configuration is quick and painless, management

is fast and effective, and installation couldn't be easier. For more information about Xcalibur

Global see www.chippc.com)

With its great performance, high security, easy deployment and management, the Jack PC is the

thin-client-of-choice for enterprises and organizations all over the world.

The Jack PC unfolds important advantages to enterprise IT and network managers, and to

decision makers:

•Minimize installation space and wiring -Just connect the display, keyboard and

mouse

•Get highest physical security computer -Locks into the housing, no exposed/

removable components.

•Get the world first computer powered by standard PoE (PoE IEEE 802.3af) port.

Just like IP telephony! No need for power supply and wiring.

•Save on lowest heat and power consumption -only 5W!

•Enjoy the most flexible and highest performance thin client in the market today -

Resident Citrix ICA, Microsoft RDP, local browser IE 6 and other plug-ins for local

applications.

•Benefit from the best remote management software -with Xcalibur Global. Location

memory feature for accurate location pinpointing. 100% remote configuration -now as

part of your Active Directory –managed with policies just like PCs.

•Part of Flex Jack system -where a variety of compatible modules can be inserted into

the same infrastructure housings (see accessories list).

•Patented -protected by multiple International Patents.

•Certified -to meet Global Certification to the highest standards.

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2.1Power Options

Power-over-Ethernet (PoE) becomes a common technology as many sites adding PoE to

support VOIP telephony and wireless access points. Jack PC devices are especially built to be

available, Jack PCs can be powered through a Midspan injector or with the external power supply

supplied by Chip PC.

1) PoE Switch Available

The Jack PC thin clients are connected at the back side through Ethernet cables to the building

LAN and receive Power-over-Ethernet through the existing CAT-5 enterprise infrastructure. Jack

PC, is the world’s lowest power desktop, consumes only 5W at full work mode, which means

significant costs-savings to the enterprise.

The Jack PC supports the industry PoE standard 802.3AF. Check that your switch has 802.3AF

support, if you are not sure –check with your Switch provider, see section 6.6 for more

information.

2) Switch + Midspan PoE Injector

If Power-over-Ethernet is not available, Midspan power injectors can be added to complement

existing LAN switches and create PoE infrastructure for all/specific ports.

3) Standard LAN Switch + External Power Supply

Another option is to use Jack PC devices with external DC power jack enabling standard wall

mounted power supply connection. Jack PC devices should only be used with Chip PC-

supplied power supplies (Chip PC part number: CPN1491 or CPN1503 or CPN1504).

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2.2Intended Audience

This User Manual is primarily intended for IT staff and administrators, though end-users and

others might find it helpful as well.

2.3Main Topics Overview

This User Manual covers the hardware aspects of your new Jack PC, including hardware setup

and installation, wiring and network configuration, troubleshooting etc.

Our complementary Software User Manual covers the software aspects such as: software setup

and device settings (network definitions, display, keyboard and mouse properties, connections to

server(s) and more).

2.4More Information

Questions about the Jack PC should be directed to Chip PC support; to an authorized Chip PC

service provider; or the Technical Support Department of the distributor from which you

purchased your Jack PC. Please have all pertinent information available when requesting help,

including any error messages that may have appeared either on the Jack PC or on the server. In

case you are unable to solve your problem you can contact Chip PC’s technical support through

https://www.chippc.com/support/

If you have any corrections / remarks on this user manual, please email them directly to:

jack-[email protected]

Jack PC Hardware User Manual -Training Department

Version 0506

3HARDWARE SETUP

3.1Site Preparation

Before installing the Jack PC make sure that:

•The site wiring is appropriate (power and network).

•The site is away from devices that can generate electrical noise,

electromagnetic interference, heat, vibration and such.

•The environmental requirements of the Jack PC as defined in the product

specifications are met.

•Caution: This product is designed for indoor use only!

•Warning: If you are not familiar with LAN wiring practice, use RJ-45

Termination Connector Block to avoid wiring (Part number CPN02164 or

CPN02166 -see accessories list). This connector can only be used to

connect the Jack PC to an existing LAN jack.

3.2Package Contents

Unpack and identify the following parts:

1.Jack PC device (model EFI6700 or EFI680 or EFI6900).

2.IDC Termination Connector Block

3.Flex-Jack Metal Housing

4.Lower Cardboard Template that can be used for marking wall cutout in New

Installation

5.Extraction Tool to remove device after it was installed

6.RJ-45 Termination Connector Block (optional) (Note: This part must be ordered

separately in case you want to install the Jack PC in to an existing LAN jack. Chip PC

part number: CPN02164 or CPN02166 –see accessories list)

7.Warranty Registration Card Package Contents

1.Jack PC device (Model

EFI6700 or EFI6800 or

EFI6900)

2.IDC Termination

Connector Block 3.Flex-Jack Metal

Housing

4.Lower Cardboard Template 5.Extraction Tool 6.RJ-45 Termination

Connector Block

(optional)

7.Warranty Registration Card

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