Cisco SPA 303 Series Bedienungsanleitung

Cisco Small Business

SPA 303 IP Phone

for 8x8 Virtual Office

USER GUIDE

May 2011

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Cisco Small Business IP Phone SPA 303 User Guide (SIP) 1

Contents

Chapter 1: Getting Started 4

About This Document 4

Overview of the Cisco Small Business IP Phones 6

Caring for Your Phone 6

Getting to Know the Cisco SPA 303 7

Softkey Buttons 9

Using Keypad Shortcuts 11

Chapter 2: Installing Your Phone 12

Before You Begin 12

Installing Your Cisco SPA 303 IP Phone 13

Connecting the Handset 13

Connecting the Power 14

Connecting Your Cisco SPA 303 to the Network 14

(Optional) Installing the Cisco SPA 303 Stand 15

(Optional) Connecting a PC to Your Cisco SPA 303 15

(Optional) Connecting Wired and Wireless Headsets 15

(Optional) Mounting Your Cisco SPA 303 Phone to the Wall 16

Reversing the Handset Retention Tab 22

Verifying Phone Startup 23

Upgrading Your Phone’s Firmware 24

Chapter 3: Using Basic Phone Functions 25

Using Phone Hardware and Accessories 26

Using the Speakerphone 26

Using the Headset with Your IP Phone 26

Switching Between the Handset/Headset/Speakerphone During a Call 26

Adjusting Call Volume and Muting 27

Adjusting Call Volume 27

Adjusting the Ringer Volume 27

Using Mute (Cisco SPA 303) 27

Cisco Small Business IP Phone SPA 303 User Guide (SIP) 2

Contents

Placing or Answering a Call 28

Using Hold and Resume 28

Using Mute (Cisco SPA 303) 29

Ending a Call 29

Transferring Calls 30

Performing an Attended Transfer 30

Performing an Unattended (Blind) Transfer 30

Performing an Transfer to Voicemail 31

Redialing a Number 31

Viewing and Returning Missed Calls 31

Using the Intercom 32

Forwarding Calls — Online Setup 32

Forwarding Calls — Phone-based Setup 33

Forwarding All Calls 33

Setting Do Not Disturb 33

Placing a Three-Way Conference Call 34

Using Conference Bridges 35

Conference Menu Options 35

Using the Phone Directories 37

Using Your Personal Directory 37

Using the Corporate Directory 38

Using the Call History Lists 39

Deleting All Numbers from the Missed Calls, Received Calls, or Placed Calls List 39

Accessing Voicemail 40

Recording Calls (Virtual Office Pro Users Only) 40

Cisco Small Business IP Phone SPA 303 User Guide (SIP) 3

Contents

Chapter 4: Using Advanced Phone Features 41

Creating Speed Dials 42

Creating Speed Dials on Unused Line Buttons 42

Creating Numerical Speed Dials 42

Using Speed Dials 43

Customizing Your LCD Screen 43

Changing the LCD Screen Contrast 43

Configuring the Phone Screen Saver 43

Turning on the Screen Saver Immediately 44

Updating Your Ring Tone 45

Advanced Procedures for Technical Support Personnel 45

Viewing Status Information and Statistics 45

Rebooting, Restarting, and Resetting a Phone 46

Appendix A: Where to Go From Here 48

Cisco Small Business IP Phone SPA 303 User Guide (SIP) 4

Getting Started

This chapter provides an overview of this document and basic information about your Cisco

Small Business IP phone.

• About This Document, page 4

• Overview of the Cisco Small Business IP Phones, page 6

• Getting to Know the Cisco SPA 303, page 7

About This Document

This guide describes the concepts and tasks necessary to use and configure your Cisco Small

Business IP Phone.

NOTE This document describes using the Cisco Small Business IP Phones with 8x8 Virtual

Office.

Getting Started

About This Document

Cisco Small Business IP Phone SPA 303 User Guide (SIP) 5

Organization

This table describes the contents of each chapter in this document.

Title Description

Chapter 1 Getting Started This chapter provides an

overview of this document and

basic information about your

Cisco Small Business IP phone.

Chapter 2 Installing Your Phone This chapter provides an

overview of this document and

basic information about your

Cisco Small Business IP phone.

Chapter 3 Using Basic Phone Functions This chapter provides instructions

on using your phone’s basic

functions. It includes the

following sections:

Chapter 4 Using Advanced Phone Features This chapter describes how to

configure advanced features on

your IP Phone.

Appendix A Where to Go From Here Cisco provides a wide range of

resources to help you obtain the

full benefits of the Cisco SPA

30X phones. This appendix

provides link to many of these

resources.

Getting Started

Overview of the Cisco Small Business IP Phones

Cisco Small Business IP Phone SPA 303 User Guide (SIP) 6

Overview of the Cisco Small Business IP Phones

The Cisco Small Business IP Phones are full-featured VoIP (Voice over Internet Protocol)

phones that provide voice communication over an IP network. The phones provide traditional

features, such as call forwarding, redialing, speed dialing, transferring calls, conference calling

and accessing voice mail. Calls can be made or received with a handset, headset or over a

speaker.

IP phones also have special features not available in traditional phones. The Cisco Small

Business IP phones contain Ethernet ports, or ports that allow them to be linked to the

computer network. They also have additional Ethernet ports that allow a computer to be

connected to the network through the IP phone. Unlike traditional phones, Cisco Small

Business IP phones require a separate power source. This power adapter is included with the

phone.

TheCisco SPA 303 has the following features:

•128 X 64 monochrom LCD

•3 lines

•4 dynamic softkeys

•4-way navigations key

Caring for Your Phone

The Cisco Small Business IP phones are electronic devices that should not be exposed to

excessive heat, sun, cold or water. To clean the equipment, use a slightly moistened paper or

cloth towel. Do not spray or pour cleaning solution directly onto the hardware unit.

Getting Started

Getting to Know the Cisco SPA 303

Cisco Small Business IP Phone SPA 303 User Guide (SIP) 7

Getting to Know the Cisco SPA 303

# Phone Feature Description

1 Handset Pick up to place or answer a call.

2 Message Waiting

Indicator

Displays solid red when you have a new voice mail

message. Flashes red during an incoming call or

when the phone’s firmware is being updated.

3 LCD Screen Displays date and time, phone station name, line

extensions, and softkey options.

Getting Started

Getting to Know the Cisco SPA 303

Cisco Small Business IP Phone SPA 303 User Guide (SIP) 8

4 Line keys Indicates phone line status. Typically when lit:

•Green: Line is idle.

•Red (steady): Line is active or in use.

•Red (blinking): Line is on hold.

•Orange: Line is unregistered (cannot be

used).

•Flashing Orange: The phone is not

connected to the network.

5 Softkey buttons Press a softkey button to perform the action shown

on the label on the LCD screen above. See Softkey

Buttons, page 9.

6 Navigation button Press an arrow to scroll left, right, up, or down

through items shown on the LCD screen.

7 Messages button Press to access voice mail (must be set up by your

phone administrator).

8 Hold button Press to place a call on hold.

9 Setup button Press to access a menu to configure features and

preferences (such as your directory and speed dials),

access your call history, and set up functions (such

as call forwarding).

10 Mute button Press to mute or unmute the phone. When phone is

muted, the button glows red. A flashing mute button

indicates the network connection cannot be found.

11 Headset button Push to turn the headset on or off. When the headset

is on, the button glows green.

12 Volume button Press +to increase the volume and -to lower the

volume of the handset, headset, speaker (when the

handset is off the phone), or ringer volume (when

the handset is on the phone).

13 Speaker button Push to turn the speaker on or off. When the speaker

is on, the button glows green.

14 Keypad Use to dial phone numbers, enter letters, and choose

menu items.

# Phone Feature Description

Andere Handbücher für SPA 303 Series

Inhaltsverzeichnis

Andere Cisco IP-Telefon Handbücher

Cisco

Cisco 8941 Bedienungsanleitung

Cisco

Cisco Small Business Pro SPA 504G Bedienungsanleitung

Cisco

Cisco 7961G-GE - IP Phone VoIP Bedienungsanleitung

Cisco

Cisco LYNKSYS CIT400 Bedienungsanleitung

Cisco

Cisco DATAVOX 7941 Administratorhandbuch

Cisco

Cisco 7945 Series Bedienungsanleitung

Cisco

Cisco Webex 840 Betriebsanleitung

Cisco

Cisco 7945 Series Bedienungsanleitung

Cisco

Cisco 7942 Bedienungsanleitung

Cisco

Cisco 7975G - Unified IP Phone VoIP Kurzanleitung

Cisco

Cisco Unified 8961 Bedienungsanleitung

Cisco

Cisco Cisco Unified IP Phone 7960G Bedienungsanleitung

Cisco

Cisco 7940 - IP Phone VoIP Bedienungsanleitung

Cisco

Cisco 8831 Bedienungsanleitung

Cisco

Cisco 8841 Bedienungsanleitung

Cisco

Cisco 7965G - Unified IP Phone VoIP Bedienungsanleitung

Cisco

Cisco 7905 Bedienungsanleitung

Cisco

Cisco 7940G Bedienungsanleitung

Cisco

Cisco SPA525G - Small Business Pro IP Phone VoIP Bedienungsanleitung

Cisco

Cisco 7925G - Unified Wireless IP Phone VoIP Bedienungsanleitung

Cisco

Cisco 7975G - Unified IP Phone VoIP Kurzanleitung

Cisco

Cisco 7942 Einrichtungshandbuch

Cisco

Cisco 7841 Technisches Datenblatt

Cisco

Cisco 8832 Bedienungsanleitung

Beliebte IP-Telefon Handbücher anderer Marken

Alcatel

Alcatel 4028 Bedienungsanleitung

Polycom

Polycom Polycom VVX 600 Bedienungsanleitung

Polycom

Polycom SoundPoint IP 450 Bedienungsanleitung

Polycom

Polycom SoundPoint IP 650 Bedienungsanleitung

Proximus

Proximus Maestro 3016 IP Bedienungsanleitung

Fanvil

Fanvil X4 Bedienungsanleitung

Snom

Snom 320 Bedienungsanleitung

Yealink

Yealink Yealink SIP-T46G Bedienungsanleitung

Avaya

Avaya 4625SW Bedienungsanleitung

Yealink

Yealink SIP-T52S Bedienungsanleitung

Nortel

Nortel 1140E Bedienungsanleitung

Nexotek

Nexotek NT-P500 Bedienungsanleitung

Avaya

Avaya Integral 5 R3.0 Bedienungsanleitung

GE 28320EE2 - Dect 6.0 InfoLink 2 Bedienungsanleitung

Avaya

Avaya 4600 Series Service-Handbuch

Mitel

Mitel MIVOICE OFFICE 400 6940 SIP Bedienungsanleitung

Nortel

Nortel i2050 Bedienungsanleitung

Fiberme

Fiberme FAP260 Series Bedienungsanleitung