Cisco DPQ2160 Bedienungsanleitung

Cisco Model DPQ2160 and

EPQ2160 DOCSIS 2.0 Cable Modem

User Guide

In This Document

IMPORTANT SAFETY INSTRUCTIONS ...............................................................2

FCC Compliance.........................................................................................................7

Introduction.................................................................................................................8

What's In the Carton?.................................................................................................9

Front Panel Description ...........................................................................................10

Back Panel Description ............................................................................................11

Where Is the Best Location for My Cable Modem?..............................................12

What Are the System Requirements for Internet Service?..................................13

How Do I Set Up My High-Speed Internet Access Account? ............................14

How Do I Connect My Devices to Use the Internet?...........................................15

How Do I Configure TCP/IP Protocol? ................................................................17

How Do I Install USB Drivers? ...............................................................................20

How Do I Mount the Modem on a Wall? (Optional)...........................................22

Having Difficulty? ....................................................................................................24

Tips for Improved Performance .............................................................................26

How Do I Renew the IP Address on My PC?.......................................................27

Front Panel LED Status Indicator Functions.........................................................28

Notices........................................................................................................................30

2 4028103 Rev A

IMPORTANT SAFETY INSTRUCTIONS

NoticetoInstallers

The servicing instructions in this notice are for use by qualified service personnel only. To reduce the

risk of electric shock, do not perform any servicing other than that contained in the operating

instructions, unless you are qualified to do so.

Noticeàl’attention des installateurs de réseaux câblés

Les instructions relatives aux interventions d’entretien, fournies dans la présente notice, s’adressent

exclusivement au personnel technique qualifié. Pour réduire les risques de chocs électriques, n’effectuer

aucune intervention autre que celles décrites dans le mode d'emploi et les instructions relatives au

fonctionnement, à moins que vous ne soyez qualifié pour ce faire.

4028103 Rev A 3

IMPORTANT SAFETY INSTRUCTIONS

MitteilungfürCATV-Techniker

Die in dieser Mitteilung aufgeführten Wartungsanweisungen sind ausschließlich für qualifiziertes

Fachpersonal bestimmt. Um die Gefahr eines elektrischen Schlags zu reduzieren, sollten Sie keine

Wartungsarbeiten durchführen, die nicht ausdrücklich in der Bedienungsanleitung aufgeführt sind,

außer Sie sind zur Durchführung solcher Arbeiten qualifiziert.

Aviso alosinstaladoresdesistemasCATV

Las instrucciones de reparación contenidas en el presente aviso son para uso exclusivo por parte de

personal de mantenimiento cualificado. Con el fin de reducir el riesgo de descarga eléctrica, no realice

ninguna otra operación de reparación distinta a las contenidas en las instrucciones de funcionamiento, a

menos que posea la cualificación necesaria para hacerlo.

20080814_Installer820_Intl

4 4028103 Rev A

IMPORTANT SAFETY INSTRUCTIONS

1) Read these instructions.

2) Keep these instructions.

3) Heed all warnings.

4) Follow all instructions.

5) Do not use this apparatus near water.

6) Clean only with dry cloth.

7) Do not block any ventilation openings. Install in accordance with the manufacturer's

instructions.

8) Do not install near any heat sources such as radiators, heat registers, stoves, or other

apparatus (including amplifiers) that produce heat.

9) Do not defeat the safety purpose of the polarized or grounding-type plug. A

polarized plug has two blades with one wider than the other. A grounding-type plug

has two blades and a third grounding prong. The wide blade or the third prong are

provided for your safety. If the provided plug does not fit into your outlet, consult an

electrician for replacement of the obsolete outlet.

10) Protect the power cord from being walked on or pinched particularly at plugs,

convenience receptacles, and the point where they exit from the apparatus.

11) Only use attachments/accessories specified by the manufacturer.

12) Use only with the cart, stand, tripod, bracket, or table specified by the manufacturer,

or sold with the apparatus. When a cart is used, use caution when moving the

cart/apparatus combination to avoid injury from tip-over.

13) Unplug this apparatus during lightning storms or when unused for long periods of

time.

14) Refer all servicing to qualified service personnel. Servicing is required when the

apparatus has been damaged in any way, such as a power-supply cord or plug is

damaged, liquid has been spilled or objects have fallen into the apparatus, the

apparatus has been exposed to rain or moisture, does not operate normally, or has

been dropped.

Power Source Warning

A label on this product indicates the correct power source for this product. Operate this product only

from an electrical outlet with the voltage and frequency indicated on the product label. If you are

uncertain of the type of power supply to your home or business, consult your service provider or your

local power company.

The AC inlet on the unit must remain accessible and operable at all times.

GroundtheProduct

WARNING: Avoid electric shock and fire hazard! If this product connects to coaxial

cable wiring, be sure the cable system is grounded (earthed). Grounding provides some

protection against voltage surges and built-up static charges.

4028103 Rev A 5

IMPORTANT SAFETY INSTRUCTIONS

ProtecttheProductfrom Lightning

In addition to disconnecting the AC power from the wall outlet, disconnect the signal inputs.

VerifythePowerSourcefromtheOn/Off Power Light

When the on/off power light is not illuminated, the apparatus may still be connected to the power

source. The light may go out when the apparatus is turned off, regardless of whether it is still plugged

into an AC power source.

EliminateAC Mains Overloads

WARNING: Avoid electric shock and fire hazard! Do not overload AC mains, outlets,

extension cords, or integral convenience receptacles. For products that require battery

power or other power sources to operate them, refer to the operating instructions for

those products.

ProvideVentilationand Select a Location

Remove all packaging material before applying power to the product.

Do not place this apparatus on a bed, sofa, rug, or similar surface.

Do not place this apparatus on an unstable surface.

Do not install this apparatus in an enclosure, such as a bookcase or rack, unless the installation

provides proper ventilation.

Do not place entertainment devices (such as VCRs or DVDs), lamps, books, vases with liquids, or

other objects on top of this product.

Do not block ventilation openings.

ProtectfromExposure to Moistureand Foreign Objects

WARNING: Avoid electric shock and fire hazard! Do not expose this product to

dripping or splashing liquids, rain, or moisture. Objects filled with liquids, such as

vases, should not be placed on this apparatus.

WARNING: Avoid electric shock and fire hazard! Unplug this product before cleaning.

Do not use a liquid cleaner or an aerosol cleaner. Do not use a magnetic/static cleaning

device (dust remover) to clean this product.

WARNING: Avoid electric shock and fire hazard! Never push objects through the

openings in this product. Foreign objects can cause electrical shorts that can result in

electric shock or fire.

6 4028103 Rev A

IMPORTANT SAFETY INSTRUCTIONS

ServiceWarnings

WARNING: Avoid electric shock! Do not open the cover of this product. Opening or

removing the cover may expose you to dangerous voltages. If you open the cover, your

warranty will be void. This product contains no user-serviceable parts.

CheckProductSafety

Upon completion of any service or repairs to this product, the service technician must perform safety

checks to determine that this product is in proper operating condition.

ProtecttheProduct When Moving It

Always disconnect the power source when moving the apparatus or connecting or disconnecting

cables.

20090326_Modem No Battery_Safety

4028103 Rev A 7

FCC Compliance

UnitedStates FCC Compliance

This device has been tested and found to comply with the limits for a Class B digital device,

pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable

protection against such interference in a residential installation. This equipment generates,

uses, and can radiate radio frequency energy. If not installed and used in accordance with the

instructions, it may cause harmful interference to radio communications. However, there is

no guarantee that interference will not occur in a particular installation. If this equipment

does cause harmful interference to radio or television reception, which can be determined by

turning the equipment OFF and ON, the user is encouraged to try to correct the interference

by one or more of the following measures:

Reorient or relocate the receiving antenna.

Increase the separation between the equipment and receiver.

Connect the equipment into an outlet on a circuit different from that to which the

receiver is connected.

Consult the service provider or an experienced radio/television technician for help.

Any changes or modifications not expressly approved by Cisco Systems, Inc., could void the

user's authority to operate the equipment.

The information shown in the FCC Declaration of Conformity paragraph below is a

requirement of the FCC and is intended to supply you with information regarding the FCC

approval of this device. The phone numbers listed are for FCC-related questions only and not

intended for questions regarding the connection or operation for this device. Please contact your

service provider for any questions you may have regarding the operation or installation of this device.

DeclarationofConformity

This device complies with Part 15 of FCC

Rules. Operation is subject to the following two

conditions: 1) the device may not cause

harmful interference, and 2) the device must

accept any interference received, including

interference that may cause undesired

operation.

Data Cable Modem

Model: DPQ2160/EPQ2160

Manufactured by:

Cisco Systems, Inc.

5030 Sugarloaf Parkway

Lawrenceville, Georgia 30044 USA

Telephone: 770-236-1077

CanadaEMIRegulation

This Class B digital apparatus complies with Canadian ICES-003.

Cet appareil numérique de la class B est conforme à la norme NMB-003 du Canada.

20081121 FCC Standard

8 4028103 Rev A

Introduction

Welcome to the exciting world of high-speed Internet access. Your new Model

DPQ2160 or EPQ2160 DOCSIS® 2.0 Cable Modem offers high-end performance and

unsurpassed reliability. With your new DPQ2160 or EPQ2160, your Internet

enjoyment and business productivity will surely soar.

This guide provides procedures and recommendations for placing, installing,

configuring, operating, and troubleshooting your DPQ2160 or EPQ2160.

BenefitsandFeatures

Your new DPQ2160 or EPQ2160 offers the following outstanding benefits and

features:

Provides a high-speed broadband Internet connection that energizes your online

experience, which makes downloading and sharing files and photos with your

family and friends hassle free

Features Plug and Play operation for easy set up and installation

Includes both USB and Ethernet connections

Allows vertical or horizontal placement

Allows automatic software upgrades by your cable service provider

Enhances interoperability with most service providers by complying with the

following specifications to deliver high-end performance and reliability:

-DPQ2160: Designed to meet the specifications for DOCSIS 2.0 and is

backward compatible with DOCSIS 1.1 and 1.0

-EPQ2160: Designed to meet the specifications for EuroDOCSIS™ 2.0 and is

backward compatible with EuroDOCSIS 1.1 and 1.0

4028103 Rev A 9

What's In the Carton?

When you receive your cable modem, you should check the equipment and

accessories to verify that each item is in the carton and that each item is undamaged.

The carton contains the following items:

One Model DPQ2160/EPQ2160

Cable Modem

One Ethernet cable

(CAT5/RJ-45)

One power cord

One USB cable (not included

with all models)

One CD-ROM containing the

user guide and the USB drivers

If any of these items are missing or damaged, please contact your cable service

provider for assistance.

Note: You will need an optional cable signal splitter and additional standard RF

coaxial cables if you want to connect a VCR, a Digital Home Communications

Terminal (DHCT) or a set-top converter, or a TV to the same cable connection as

your cable modem.

10 4028103 Rev A

Front Panel Description

The front panel of your cable modem provides LED status lights that indicate how

well and at what state your cable modem is operating. After the cable modem is

successfully registered on the network, the POWER and CABLE status indicators

illuminate continuously to show that the cable modem is active and fully

operational. See Functions of Front Panel LED Status Indicators for more

information on front panel LED status indicator functions.

1POWER—Illuminates solid green to indicate that AC power is being applied to

the cable modem.

2DS (Downstream)—Indicates the status of the connection for receiving data.

Illuminates during normal operation

3US (Upstream)—Indicates the status of the connection for sending data.

Illuminates during normal operation

4ONLINE—Illuminates solid green when the cable modem is registered on the

network and fully operational. This indicator blinks to indicate one of the

following conditions:

-The cable modem is booting up and not ready for data

-The cable modem is scanning the network and attempting to register

-The cable modem has lost registration on the network and will continue

blinking until it registers again

5LINK—Illuminates solid green to indicate that an Ethernet/USB carrier is

present and blinks to indicate that Ethernet/USB data is being transferred

between the PC and the cable modem

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