Comfort Glow PC3460NG Kurzanleitung

NATURAL GAS

WARNING:Iftheinformationinthismanualisnot

followed exactly, a fire or explosion may result

causing property damage, personal injury, or

loss of life.

— Donotstoreorusegasolineorotherflammable

vaporsandliquidsinthevicinityofthisorany

other appliance.

— WHAT TO DO IF YOU SMELL GAS

• Do not try to light any appliance.

• Donottouchanyelectricalswitch;donotuse

any phone in your building.

• Immediately call your gas supplier from a

neighbor’s phone. Follow the gas supplier’s

instructions.

• If you cannot reach your gas supplier, call

the fire department.

— Installationandservicemustbeperformedby

a qualified installer, service agency, or the

gas supplier.

WARNING: Improper installa-

tion, adjustment, alteration,

service, or maintenance can

causeinjury or property dam-

age. Read the installation,

operating and maintenance,

instructions thoroughly be-

foreinstallingorservicingthis

equipment.

WARNING: For Outdoor Use

Only.

YourDecorativePatioFireisdesignedforinstallationinafully vented, open air patio

area which is constructed of noncombustible materials.

Donotusethisapplianceindoors.Itisforoutdooruseonly.Thisapplianceproduces

carbon monoxide (CO). Breathing enough carbon monoxide (CO) could cause

personal injury or death.

DECORATIVE PATIO FIRE

OWNER’S OPERATION AND INSTALLATION MANUAL

Save this manual for future reference.

Model

PC3460NG

106196

DECORATIVE PATIO FIRE

NATURAL GAS

SAFETY

INFORMATION

Carbon Monoxide Poisoning: Early signs

ofcarbonmonoxidepoisoningresemblethe

flu, with headaches, dizziness, or nausea. If

youhave these signs, the appliance maynot

beworkingproperly.Getfreshairatonce!

Have appliance serviced. Some people are

more affected by carbon monoxide than

others. These include pregnant women,

peoplewithheartorlungdiseaseor anemia,

those under the influence of alcohol, and

those at high altitudes.

Natural Gas: Natural gas is odorless. An

odor-making agent is added to the gas. The

odor helps you detect a gas leak. However,

theodoraddedtothegascanfade.Gasmay

be present even though no odor exists.

Make certain you read and understand all

warnings.Keepthismanualforreference.It

isyourguidetosafeandproperoperationof

this appliance.

WARNING ICON G 001 WARNINGS

IMPORTANT: Read this owner’s

manual carefully and completely

before trying to assemble, oper-

ate,orservicethisappliance.Im-

proper use of this appliance can

causeseriousinjuryordeathfrom

burns, fire, explosion, and car-

bon monoxide poisoning.

DANGER: Carbon monoxide

poisoning may lead to death!

WARNING:Anychangetothis

appliance or its controls can be

dangerous.

1. This appliance is only for use with the

typeofgas indicated on the rating plate.

2. The installation must conform with lo-

cal codes or, in the absence of local

codes, with the National Fuel Gas

Code, ANS Z223.1, NFPA 58.

3. If you smell gas

• shut off gas supply

• do not try to light any appliance

• do not touch any electrical switch

• immediately call your gas supplier

from a neighbor’s phone. Follow the

gas supplier’s instructions

• ifyoucannot reach your gas supplier,

call the fire department

4. Keep the area around the appliance

clear and free from combustible mate-

rials, gasoline, or other flammable va-

pors and liquids.

5. Do not place this appliance on grass or

dirt.This maypreventproper safetyvent-

ing. Only operate this appliance on a

level, outdoor, noncombustible surface.

6. Do not operate this appliance directly

on combustible surfaces such as a

wooden deck or grass lawn. This could

cause severe property damage.

7. Do not operate this appliance directly

under combustible materials such as

tree limbs. They could be damaged or

set on fire.

8. Maintain proper clearance from com-

bustible materials.

• Never place this appliance directly

on any combustible surface.

• Make sure combustible materials are

at least 20 feet above appliance. This

includes tree limbs.

• Make sure combustible materials are

atleast4 feet from sides of appliance.

9. Do not installthisproductin even a par-

tially enclosed area, such as a garage or

underneath a patio cover or gazebo.

They could be damaged or set on fire.

10. Do not operate near combustible ma-

terials such as vinyl or wood siding on

a home or other structure. They could

be damaged or set on fire.

11. Do not set combustibles on the edge of

theappliance.Items such as paper cups,

plates, and napkins could ignite.

WARNING: Do not attempt to

disconnect the gas or any gas

fitting while this appliance is in

operation.

WARNING:Donotplacecloth-

ing,paper products, oranyother

flammable materials on or near

this appliance.

WARNING: A qualified ser-

vice person should install and

repair this appliance. Inspect ap-

pliance before each use. Have a

qualified service person inspect

this appliance at least annually.

Thisappliancemayrequiremore

frequentcleaning.Youmustkeep

control compartment, burners,

and circulating air passageways

of appliance clean.

WARNING: Do not allow chil-

dren near this product when op-

erating.Especiallywatchfortod-

dlers. Children should be care-

fullysupervisedwhileintheappli-

ance area. They may not under-

stand the danger of fire or the

safety precautions of using this

product. They could be severely

injured due to burns.

WARNING:Logsandlavarock

become very hot when in use.

Keep children, adults, and ani-

mals away from hot surface to

avoid burns or clothing ignition.

Logsandlavarockwillremainhot

for a time after shutdown. Allow

surfacetocoolcompletelybefore

touching appliance or installing

cover.

WARNING: Do not use in-

doors. It is for outdoor use only.

This appliance produces carbon

monoxide (CO). Breathing

enough carbon monoxide (CO)

could cause personal injury or

death.

WARNING: Fuels used in gas

or oil-fired appliances, and the

products of combustion of such

fuels, contain chemicals known

to the State of California to cause

cancer,birthdefects,and/orother

reproductive harm. This warning

is issued pursuant to California

Health&SafetyCodeSec.25249.6.

106196

OWNER’S MANUAL

22. Do not use appliance if any gas con-

trolshavebeenexposedto or under wa-

ter.Immediately call a qualified service

technician to inspect the appliance and

to replace any part of the control sys-

temandanygascontrol which has been

under water.

23. Do not allow water to contact the lava

rock or logs. Water from rain, sprin-

klers, toys, horseplay, etc. can damage

lava rock and logs. When heated, they

maycrack, break, or even explode.This

could cause severe injury.

24. Do not leave appliance unattended

while in operation.

25. Do not operate this product around in-

toxicated people. They could injure

themselves or others when using this

product.

26. Turn off gas at gas supply when this

appliance is not in use.

27. Use protective cover (included) when

appliance is not in use. Make sure ap-

pliance is cool before using cover.

PRODUCT IDENTIFICATION

Figure 1 - Product Identification

12. Do not operate this appliance where

excessive wind or drafts are present.

The open flame may be blown outside

of the appliance area. This could burn

adults or children and cause clothing

to ignite.

13. Locate gas hose away from areas where

peoplemay trip over it or whereitcould

be accidentally damaged.

14. Check gas hose before each use. If hose

shows excessive wear or damage, re-

place hose assembly before operating

appliance. See Cleaning and Mainte-

nance on page 10 for how to inspect

inlet hose. Use only the replacement

hose listed in this manual.

15. Check burner before each use. If dam-

aged, replace burner before operating

appliance. Use only the replacement

burner listed in this manual.

16. Do not block air inlets at the bottom

edge of appliance base.

17. Only use accessories approved for use

with this appliance.

18. Do not use charcoal startingfluid or any

other combustible fluid to “help” ignite

the fire. This could cause personal in-

jury or death.

19. Donot burn solid fuel in this appliance.

20. Do not cook anything with this product.

This includes hot dogs, marshmallows,

hamburgers, or any other food. Debris

fromfood could damage the burnersys-

temand affectitsoperation. Greasefrom

food could flame up and cause severe

burns or cause clothing to ignite.

21. Do not burn anything in this product.

Ashes from trash or other combustibles

could damage the burner system and

affectitsoperation.Airborneashescould

set fires elsewhere and could cause se-

vere burns or cause clothing to ignite.

LOCAL CODES

Installand useappliance with care.Follow all

local codes. In the absence of local codes, use

the latest edition of The National Fuel Gas

Code,ANSZ223.1,alsoknownasNFPA54*.

*Available from:

American National Standards Institute, Inc.

1430 Broadway

New York, NY 10018

National Fire Protection Association, Inc.

Batterymarch Park

Quincy, MA 02269

SAFETY

INFORMATION

(Continued)

Burner Ignitor

Electrode

Gas Control Button

Ignitor Button

3/8" Female Flare Tube

Fitting (5/8"-18 Thread)

Gas Supply

Hose

Thermocouple

Firepit

ON/OFF Switch

28. Turn appliance off and let cool before

servicing or repairing.

29. Use only original replacement parts.

Thisappliance must use design-specific

parts. Do not substitute or use generic

parts.Improper replacement parts could

cause serious or fatal injuries.

106196

DECORATIVE PATIO FIRE

NATURAL GAS

WARNING: Only a qualified

service person must install gas

piping and connect appliance to

gassupply.Followalllocalcodes.

INSTALLATION

NOTICE:Installation,service,and

repair of this appliance must be

performedbyaqualifiedinstaller,

serviceagency,company,orgas

supplier experienced with this

type of gas appliance. Only fac-

tory authorized components

listed in these instructions may

be used in accordance with the

manufacturer’s instructions and

all codes and requirements of

theauthority having jurisdiction.

Any modifications to this appli-

ance,oruseofunauthorizedcom-

ponents or accessory items will

voidthemanufacturer’swarranty,

and may result in a hazardous

condition.

CHECK GAS TYPE

Useonlynaturalgas.Ifyourgassupplyisnot

natural gas. Call dealer where you bought

appliance.

If your gas supply line does not have a gas

supply shutoff valve, one must be installed.

WARNING: Do not remove

the metal data plates attached

tothisappliance.Thedataplates

contain important warningsand

instructions.

Figure 2 - Technical Information Chart

LOCATING APPLIANCE

When locating this appliance, follow all

safety information on pages 2 and 3.

Do not use this appliance indoors. It is for

outdooruse only.Do notlocatethis product

in even a partially enclosed area, such as a

garage or underneath a patio cover or ga-

zebo. They could be damaged or set on fire.

Locate this appliance on a level, noncom-

bustiblesurface.Donotplacethisappliance

on grass or dirt. This may prevent proper

safety venting. Do not operate where wind

or excessive drafts are present.

Maintain proper clearance from combus-

tible materials.

• Never place this appliance directly on

any combustible surface.

• Make sure combustible materials are at

least 20 feet above appliance. This in-

cludes tree limbs.

• Make sure combustible materials are at

least 4 feet from sides of appliance.

Make sure to locate appliance where gas

hose is out of traffic areas. This will help

prevent people from tripping over the hose.

This will also help prevent accidental dam-

age to the hose.

UNPACKING

WARNING: Do not remove

the metal data plates attached

tothisappliance.Thedataplates

contain important warningsand

instructions.

1. Remove lava rock and log pack from

carton.

2. Carefully lift firepit out of carton and

gently place at site of installation.

3. Check all items for any shipping dam-

age. If damaged, promptly inform

dealer where you bought the product.

Note:

Deterioration or damage due to se-

vere weather conditions such as hail, hurri-

canes, earthquakes, or tornadoes, or discol-

oration due to exposure to chemicals either

directlyor inthe atmosphere,isnot covered

by the Limited Warranty on the back of this

manual. The warranty also does not cover

the following:

• weather damage caused by not using the

protective cover

• chips, cracks, or breakage caused from

dropping, dragging, or hitting firepit.

The surface of the firepit naturally contains

spaces,surface cracks, andvariations in color

and texture. The limited warranty does not

cover such surface imperfections.

HIGH ALTITUDE DERATE

In the U.S.A., input BTU shall be

derated 4% (1 orifice size) per 1,000

feet for altitudes above 2,000 feet. In

Canada, input BTU shall be derated

10% (2 orifice sizes) at altitudes from

2,000 to 4,500 feet.

DECORATIVE GAS PATIO FIRE

SPECIFICATIONS

NATURAL GAS:

RATED PRESSURE* 7.0" W.C.

MINIMUM GAS

PRESSURE* 5.0" W.C

MAXIMUM GAS

PRESSURE* 10.5" W.C.

ORIFICE DRILL

SIZE 24 (.151)"

BTU/HR

OUTPUT 70,000

SHIPPING WEIGHT 190 LBS.

*Measured at entry of flexible supply hose.

106196

OWNER’S MANUAL

CONNECTING TO GAS

SUPPLY

Installation Items Needed

Beforeinstalling appliance,make sureyour

installer has the items listed below.

• piping (check local codes)

• sealant (resistant to propane/LP gas)

(May be pipe dope or Teflon tape)

• equipment shutoff valve *

• test gauge connection *

• adjustable (crescent) wrench or pliers

• sediment trap

• tee joint

• pipe wrench

• brass fitting(s) (depending upon gas sup-

ply plumbing)

*AnCSA/AGAdesign-certifiedequipment

shutoff valve with 1/8" NPT tap is an ac-

ceptable alternative to test gauge connec-

tion. Purchase the optional CSA/AGA de-

sign-certifiedequipmentshutoffvalvefrom

your dealer. See Accessory, page 10.

CAUTION: Use only new,

black iron or steel pipe. Inter-

nally-tinned copper tubing may

be used in certain areas. Check

yourlocalcodes.Usepipeof1/2"

diameter or greater to allow

proper gas volume to appliance.

If pipe is too small, undue loss of

pressure will occur.

We recommend that you install a sediment

trap in supply line as shown in Figure 3.

Locate sediment trap where it is within

reach for cleaning. Install in piping system

between fuel supply and patio firepit. Lo-

cate sediment trap where trapped matter is

not likely to freeze. A sediment trap traps

moistureandcontaminants.Thiskeepsthem

from going into appliance controls. If sedi-

ment trap is not installed or is installed

wrong, appliance may not run properly.

Installation must include an equipment

shutoffvalve, union,and plugged 1/8"NPT

tap. Locate NPT tap within reach for test

gauge hook up. NPT tap must be upstream

from appliance (see Figure 3).

IMPORTANT:

Install equipment shutoff

valve in an accessible location. The equip-

ment shutoff valve is for turning on and

shutting off the gas to the appliance.

Apply pipe joint sealant lightly to male

threads. This will prevent excess sealant

fromgoing into pipe. Excess sealant inpipe

could result in a clogged burner injector.

CAUTION:Usepipejointseal-

ant that is resistant to liquid pe-

troleum (LP) gas.

Figure 3 - Gas Connection

* Purchase the optional CSA/AGA design-

certifiedequipmentshutoffvalvefromyour

dealer. See Accessory, page 10.

** Minimum inlet pressure for purpose of

input adjustment.

INSTALLATION

(Continued)

Continued

3" Minimum

Sediment Trap

From Gas

Meter (5"

W.C.** to 10.5"

W.C. Pressure)

CSA/AGA Design-

Certified Equipment

Shutoff Valve With

1/8" NPT Tap*

Tee Joint Pipe Nipple Cap

Patio Firepit

WARNING:Neveruseanopen

flame to check for a leak. Apply a

mixture of liquid soap and water

to all joints. Bubbles forming

show a leak. Correct all leaks at

once.

WARNING: Test all gas pip-

ing and connections for leaks

after installing or servicing. Cor-

rect all leaks at once.

CHECKING GAS

CONNECTIONS

Pressure Testing Gas Supply

Piping System

Test Pressures In Excess Of 1/2 PSIG

(3.5 kPa)

1. The appliance and itsindividualshutoff

valve must be disconnected from the

gas supply piping system during any

pressure testing of that system at test

pressures in excess of 1/2 psi (3.5 kPa).

2. Cap off open end of gas pipe where

equipment shutoff valve was con-

nected.

3. Pressurize supply piping system by ei-

ther using compressed air or opening

main gas valve located on or near gas

meter.

4. Check all joints of gas supply piping

system. Apply mixture of liquid soap

and water to gas joints. Bubbles form-

ing show a leak.

5. Correct all leaks at once.

6. Reconnect unit and equipment shutoff

valveto gas supply. Check reconnected

fittings for leaks.

106196

DECORATIVE PATIO FIRE

NATURAL GAS

Test Pressures Equal To or Less Than

1/2 PSIG (3.5 kPa)

1. The appliancemustbe isolated from the

gas supply piping system by closing its

individual manual shutoff valve during

any pressure testing of the gas supply

piping system at test pressures equal to

or less than 1/2 psi (3.5 kPa).

2. Pressurize supply piping system by ei-

ther using compressed air or opening

main gas valve located on or near gas

meter.

3. Check all joints from gas meter to

equipmentshutoffvalve (see Figure 5).

Apply mixture of liquid soap and wa-

ter to gas joints. Bubbles forming show

a leak.

4. Correct all leaks at once.

Pressure Testing Heater Gas

Connections

1. Open equipment shutoff valve (see

Figure 4).

2. Open main gas valve located on or near

gas meter.

3. Check all jointsfromequipment shutoff

valve to supply hose.Apply mixture of

liquid soap and water to gas joints.

Bubbles forming show a leak.

4. Correct all leaks at once.

Figure 4 - Equipment Shutoff Valve

POSITION

OFF

POSITION

Open

Closed

Equipment

Shutoff Valve

Figure 5 - Checking Gas Joints

Gas Meter Equipment

Shutoff

Valve

Control Valve Location

SETUP

Your Comfort Glow Patio Fire is designed

tooperatewithlavarockpiledinandaround

theburner,andrefractorylogsplacedontop

of the lava rock.

Carefullypoursuppliedlavarockintobasin

to cover the burner. Be sure that the burner

and burner ports are covered completely by

lava rock to better disperse the flame and to

create a more natural looking fire.

Place the six refractory logs on top of the

lava rock. The arrangement is left to your

personal preference. Try different place-

mentstoachieveyourdesiredflamepattern.

Note:

Sooting on the logs is natural. You

may clean with a soft bristle brush.

CAUTION: Place lava rock

carefully. Be careful not to dam-

agetheburner,ignitorelectrode,

orthermocouplewhenaddingthe

lava rock.

WARNING: Allow logs and

lava rock to cool completely be-

forehandlingorrearranginglogs.

INSTALLATION

Continued

Supply Hose

WARNING: Solid fuels shall

notbeburnedinthisgasfireplace.

BATTERY INSTALLATION

YourComfortGlowPatioFireusesanelec-

tronic ignitor which requires one AA alka-

linebattery(notincluded).Thebatterycom-

partment is located in the ignitor module

behind the ignitor button.

To install the battery into the ignitor:

1. Locate the ignitor button on the con-

trol panel (see Figure 6).

2. Rotate the ignitor button counterclock-

wise to remove.

3. Install a fresh AA alkaline battery into

the ignitor module, positive terminal

first.

4. Replace button by rotating clockwise.

Tightenfinger tight. Do notovertighten.

Note:

Your fire pit may be lighted using a

match (see Lighting Instructions, page 7).

Ignitor Button

Figure 6 - Control Panel

106196

OWNER’S MANUAL

LIGHTING

INSTRUCTIONS

OPERATING

APPLIANCE

FOR YOUR SAFETY

READ BEFORE

LIGHTING

WARNING: If you do not fol-

low these instructions exactly, a

fireorexplosionmayresultcaus-

ing property damage, personal

injury or loss of life.

BEFORE LIGHTING smell all around

the appliance area for gas. Be sure to

smell next to the ground because some

gas is heavier than air and will settle on

the ground.

WHAT TO DO IF YOU SMELL GAS

• Do not try to light any appliance.

• Do not touch any electric switch; do

not use any phone in your building.

• Immediately call your gas supplier

from a neighbor’s phone. Follow the

gas supplier’s instructions.

• If you cannot reach your gas supplier,

call the fire department. BATTERY CHECK

Lighting Using the Electronic

Spark Ignition System

1. Open equipment shutoff valve.

2. If you smell gas, STOP! Turn the

equipmentshutoffvalvetoOFF.Check

gas connections for leaks. Do not con-

tinue until gas leaks are corrected.

3. After correcting leaks, wait five (5)

minutes to clear out any gas. If you

then smell gas, STOP! Follow the

safetyinformationin column1.Ifyou

do not smell gas, go back to step 1.

4. Make sure shutoff switch on control

panel is in the ON position (see Fig-

ure 6).

5. Pushinandholdtheelectronicspark

ignitor button.

Note:

You should be

able to hear a rapid clicking sound

from the burner bowl when the igni-

torbuttonisdepressed.If you do not

hearanything,see BatteryCheck,this

page, and Troubleshooting, pages 8

and 9.

6. Push in and hold control valve button

(see Figure 6).

Lighting Manually with a Match

1. Open equipment shutoff valve.

2. If you smell gas, STOP! Turn the

equipmentshutoffvalvetoOFF.Check

gas connections for leaks. Do not con-

tinue until gas leaks are corrected.

3. Wait five(5) minutes to clear out any

gas.Ifyouthen smell gas,STOP!Fol-

lowthe safety informationincolumn

1. If you do not smell gas, go back to

step 1.

4. Push shutoff switch on control panel

to the ON position.

5. Light a match and lay it on top of

the lava rock just above the burner.

WARNING: Do not use this

applianceifanygascontrolparts

have been under water. Immedi-

ately call a qualified service per-

son to inspect the Patio Fire and

replace any part of the control

system and any gas control that

has been under water.

WARNING: All gas burning

appliances may produce smoke,

soot,orcarbonmonoxideduring

operation. These fumes can be

harmful if the appliance is used

anywhere other than in an open

air, fully-vented area.

WARNING: Close equipment

shutoff valve when appliance is

not in use.

WARNING: Close equipment

shutoff valve when appliance is

not in use.

WARNING:Donotholdmatch.

Layburning matchon top oflava

rock.

6. Push in andhold controlvalvebutton.

Figure 6 - Shutoff Switch, Ignitor Button,

and Gas Control Valve Button

WARNING: Keep face and

hands away from burner area.

7. Whenburner lights, releasethe igni-

tor button. Keep control valve but-

ton pushed in. Release button after

30 seconds.

Note:

Ifheaterfailstoignitewithin10

seconds, gas supply line may have air

in it. If so, repeat steps 1 through 7.

WARNING: Keep face and

hands away from burner area.

7. When burner lights, keep control

valve button pushed in. Release but-

ton after 30 seconds.

Note:

Ifheaterfailstoignitewithin10

seconds, gas supply line may have air

in it. If so, repeat steps 1 through 7.

8. To shut off appliance, push shutoff

switch into the OFF position.

8. To shut off appliance, push shutoff

switch to the OFF position.

Shutoff Switch

Ignitor Button

Gas Control

Valve Button

The electronic spark ignitor operates on

one alkaline AA battery (not included).

The battery is located within the ignitor

module behind the ignitor button. See

Battery Installation, page 6, for replace-

ment instructions.

106196

DECORATIVE PATIO FIRE

NATURAL GAS

TROUBLESHOOTING WARNING:Turnoffappliance

andletcoolbeforeservicing.Only

aqualifiedservicepersonshould

service and repair appliance.

POSSIBLE CAUSE REMEDY

OBSERVED PROBLEM

Note:

For additional help, visit DESA

International’stechnicalservicewebsite

at www.desatech.com.

Note:

Alltroubleshootingitemsarelistedin

order of operation.

www.desatech.com

1. Ignitor electrode not connected to igni-

tor cable

2. Ignitor cable pinched or wet

3. Broken ignitor cable

4. Bad electronic ignitor

5. Ignitor electrode broken

6. Ignitor electrode positioned wrong

7. Batteries dead or missing

8. Ground wire not attached

1. Gas supply turned off or equipment

shutoff valve closed

2. Control knob not pressed in

3. Air in gas lines when installed

4. Low gas pressure

1. Control knob not fully pressed in

2. Control knob not pressed in longenough

3. Shutoff switch not in ON position

4. Equipment shutoff valve not fully open

5. Burner flame not touching thermo-

couple, which allows thermocouple to

cool,causing burner to goout.Thisprob-

lem could be caused by one or both of

the following:

A) Low gas pressure

B)Dirty or partially clogged burnerports

6. Thermocouple connection loose at con-

trol valve

7. Thermocouple damaged

8. Control valve damaged

9. Shutoff switch damaged

1. Incorrect gas supply or pressure

2. Blocked burner orifice or burner mani-

fold ports

3. Improper burner orifice size

When ignitor button is pressed, there is no

spark at burner

When ignitor button is pressed, there is

spark at burner but no ignition

Burner lights but flame goes out when con-

trol knob is released

Burner flame is too low or too high

1. Reconnect ignitor cable

2. Free ignitor cable if pinched by any

metal or tubing. Keep ignitor cable dry

3. Replace ignitor cable

4. Replace electronic ignitor

5. Replace electrode

6. Reposition electrode

7. Replace batteries

8. Reattach ground wire to ignitor

1. Turn on gas supply or open equipment

shutoff valve

2. Press in control knob while lighting

3. Continue holding down controlknob.Re-

peatignitingoperation untilairis removed

4. Check for proper supply pressure

1. Press in control knob fully

2. After burner lights, keep control knob

pressed in 30 seconds

3. Turn switch to ON position

4. Fully open equipment shutoff valve

5. A) Contact local natural gas company

B) Clean burner ports (see Cleaning and

Maintenance, page 10) or replace burner

assembly

6. Hand tighten until snug, then tighten

1/4 turn more

7. Replace thermocouple

8. Replace control valve

9. Replace shutoff switch

1. Check for proper gas supply pressure

2. Free burner orifice and manifold ports

of any burrs, lava rock particles, or other

blockage

3. Verify proper burner orifice sizing (see

Figure 2, page 4)

106196

OWNER’S MANUAL

WARNING: If you smell gas

• Shut off gas supply.

• Do not try to light any appliance.

• Donottouchanyelectricalswitch;donotuseanyphonenear

fireplace

• Immediately call your gas supplier from a neighbor’s phone.

Follow the gas supplier’s instructions.

• Ifyoucannotreachyourgassupplier,callthefiredepartment.

TROUBLESHOOTING

Continued

www.desatech.com

POSSIBLE CAUSE

1. Manifold pressure is too low

2. Burner orifice or burner manifold ports

clogged

1. Burner orifice or burner manifold ports

clogged or damaged

2. Damaged burner

3. Gas control defective

1. Lava rock, refractory logs, or metal parts

expanding while heating or contracting

while cooling

1. Gas leak. SeeWarning statement at

bottom of page

1. Gas leak. SeeWarning statement at

bottom of page

2. Control valve defective

1. Gas leak. SeeWarning statement at

bottom of page

1. Sooting on the logs is natural

OBSERVED PROBLEM

Delayed ignition of burner

Burner backfiring during combustion

Fireplace produces a clicking/ticking noise

just after burner is lit or shut off

Fireplace produces unwanted odors

Gas odor even when control knob is in OFF

position

Gas odor during combustion

Soot on logs

REMEDY

1. Contact local natural gas company

2. Clean burner (see Cleaning and Mainte-

nance, page 10) or replace burner orifice

1. Clean burner (see Cleaning and Mainte-

nance, page 10) or replace burner orifice

2. Replace damaged burner

3. Replace gas control

1. This is common with most heaters. If

noise is excessive, contact qualified ser-

vice person

1. Locate and correct all leaks (see Check-

ing Gas Connections, pages 5 and 6)

1. Locate and correct all leaks (see Check-

ing Gas Connections, pages 5 and 6)

2. Replace control valve

1. Locate and correct all leaks (see Check-

ing Gas Connections, pages 5 and 6)

1. Clean soot with a soft bristle brush

106196

DECORATIVE PATIO FIRE

NATURAL GAS

ACCESSORY

Purchase these fireplace accessories from

your local dealer. If they can not supply

theseaccessories,callDESAInternational’s

Sales Department at 1-800-432-2382 for

information. You can also write to the ad-

dresslisted onthe backpageof thismanual.

EQUIPMENT SHUTOFF

VALVE - GA5010

For all models. Equipment shutoff valve

with 1/8" NPT tap. Fits 1/2" NPT pipe.

CLEANING AND

MAINTENANCE

Regularly check all burner ports for block-

age. Burner ports are the small holes on top

oftheburner.Alsochecktheignitorportfor

blockage. This port is on the inside curve of

the burner, pointed at the ignitor electrode.

Alsocheckthethermocoupleportforblock-

age. This port is on the inside curve of the

burner, pointed at the thermocouple. Clear

blocked ports by gently inserting a small

wire into the port.

Logs or lava rock may become coated with

soot. If so, clean them using a bristle brush.

Check rubber supply hose periodically for

signsofwearordamage.Checkentirelength

of hose, including the portion inside the

pedestal.Checkhosebycarefullyliftingthe

pedestal up to view the entire hose. If hose

is damaged or worn, replace hose before

next use. Use only original replacement

parts. See Parts List on page 13 for service

replacement parts.

REPLACEMENT

PARTS

Note:

Use only original replacement parts.

Thiswillprotectyourwarrantycoveragefor

parts replaced under warranty.

PARTS UNDER WARRANTY

Contact authorized dealers of this product or

Parts Central (see page 11). If they can’t

supplyoriginalreplacementpart(s),callDESA

International’sTechnicalServiceDepartment

at 1-800-DESA LOG (1-800-337-2564).

WhencallingDESAInternational,haveready

• your name

• your address

• modelandserialnumbersofyourappliance

• how appliance was malfunctioning

• type of gas used (propane/LP or natural

gas)

• purchase date

Usually,wewillaskyoutoreturnthedefec-

tive part to the factory.

PARTS NOT UNDER

WARRANTY

Contact authorized dealers of this product

or Parts Central (see page 11). If they can’t

supply original replacement part(s), call

DESA International’s Parts Department at

1-800-972-7879 for referral information.

WhencallingDESAInternational,haveready

• model number of your fireplace

• the replacement part number

TECHNICAL

SERVICE

You may have further questions about in-

stallation, operation, or troubleshooting. If

so,contactDESAInternational’sTechnical

Service Department at 1-800-DESA LOG

(1-800-337-2564).

You can also visit DESA International’s

technical service web site at

www.desatech.com.

SERVICE HINTS

When Gas Pressure Is Too Low

• burner may have delayed ignition

When Gas Quality Is Bad

• burner may backfire when lit

Youmayfeelyourgaspressureistoolowor

gas quality is bad. If so, contact you local

natural gas supplier.

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