Compaq Evo N200 Handbuch
b
Maintenance and Service Guide
Compaq Evo N200 Series
Document Part Number: 233117-001
September 2001
This guide is a troubleshooting reference used for maintaining
and servicing the notebook. It provides comprehensive
information on identifying computer features, components, and
spare parts, troubleshooting computer problems, and performing
computer disassembly procedures.
© 2001 Compaq Computer Corporation
Compaq and the Compaq logo Registered in U. S. Patent and Trademark Office.
Evo is a trademark of Compaq Information Technologies Group, L.P.
Microsoft and Windows are trademarks of Microsoft Corporation.
Intel and Pentium are trademarks of Intel Corporation.
All other product names mentioned herein may be trademarks of their respective
companies.
Compaq shall not be liable for technical or editorial errors or omissions
contained herein. The information in this document is provided “as is” without
warranty of any kind and is subject to change without notice. the warranties for
Compaq products are set forth in the express limited warranty statements
accompanying such products. Nothing herein should be construed as
constituting an additional warranty.
Maintenance and Service Guide
First Edition (September 2001)
Document Part Number: 233117-001
Maintenance and Service Guide iii
Contents
1 Product Description
1.1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2
1.2 Clearing a Password. . . . . . . . . . . . . . . . . . . . . . . . . . 1–4
1.3 Power Management . . . . . . . . . . . . . . . . . . . . . . . . . . 1–5
1.4 Computer External Components . . . . . . . . . . . . . . . . 1–6
1.4 Design Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–16
2 Troubleshooting
Using the PhoenixBIOS Setup Utility . . . . . . . . . . . . . . . 2–1
Troubleshooting Flowcharts. . . . . . . . . . . . . . . . . . . . . . . 2–2
Initial Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . 2–3
2.2 No Power, Part 1 . . . . . . . . . . . . . . . . . . . . . . . . . 2–4
2.3 No Power, Part 2 . . . . . . . . . . . . . . . . . . . . . . . . . 2–5
2.4 No Power, Part 3 . . . . . . . . . . . . . . . . . . . . . . . . . 2–6
2.5 No Power, Part 4 . . . . . . . . . . . . . . . . . . . . . . . . . 2–7
2.6 No Video, Part 1 . . . . . . . . . . . . . . . . . . . . . . . . . 2–8
2.7 No Video, Part 2 . . . . . . . . . . . . . . . . . . . . . . . . . 2–9
2.8 Nonfunctioning Docking Station
(if applicable). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–10
2.9 No Operating System (OS) Loading . . . . . . . . . 2–11
2.10 No OS Loading from Hard Drive, Part 1. . . . . 2–12
2.11 No OS Loading from Hard Drive, Part 2. . . . . 2–13
2.12 No OS Loading from Hard Drive, Part 3. . . . . 2–14
2.13 No OS Loading from Diskette Drive. . . . . . . . 2–15
2.14 No OS Loading from CD- or
DVD-ROM Drive . . . . . . . . . . . . . . . . . . . . . . . . . . 2–16
2.15 No Audio, Part 1 . . . . . . . . . . . . . . . . . . . . . . . 2–17
2.16 No Audio, Part 2 . . . . . . . . . . . . . . . . . . . . . . . 2–18
iv Maintenance and Service Guide
2.17 Nonfunctioning Device . . . . . . . . . . . . . . . . . . 2–19
2.18 Nonfunctioning Keyboard . . . . . . . . . . . . . . . . 2–20
2.19 Nonfunctioning Pointing Device. . . . . . . . . . . 2–21
2.20 Network or Modem Connection Problems . . . 2–22
3 Illustrated Parts Catalog
3.1 Serial Number Location . . . . . . . . . . . . . . . . . . . . . . . 3–1
3.2 Computer System Major Components. . . . . . . . . . . . 3–2
3.3 Miscellaneous Plastics Kit Components . . . . . . . . . . 3–6
3.4 Cable Kit Components . . . . . . . . . . . . . . . . . . . . . . . . 3–7
3.5 Miscellaneous Spare Parts . . . . . . . . . . . . . . . . . . . . . 3–8
4 Removal and Replacement Preliminaries
4.1 Tools Required. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1
4.2 Service Considerations. . . . . . . . . . . . . . . . . . . . . . . . 4–2
Plastic Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–2
Cables and Connectors . . . . . . . . . . . . . . . . . . . . . . . 4–2
4.3 Preventing Damage to Removable Drives . . . . . . . . . 4–3
4.4 Preventing Electrostatic Damage . . . . . . . . . . . . . . . . 4–4
4.5 Packaging and Transporting Precautions . . . . . . . . . . 4–4
4.6 Workstation Precautions . . . . . . . . . . . . . . . . . . . . . . 4–5
4.7 Grounding Equipment and Methods . . . . . . . . . . . . . 4–6
5 Removal and Replacement Procedures
5.1 Serial Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–2
5.2 Disassembly Sequence Chart . . . . . . . . . . . . . . . . . . . 5–3
5.3 Preparing the Computer for Disassembly . . . . . . . . . 5–4
5.4 Computer Feet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–5
5.5 Modem/NIC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–6
5.6 LED Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–9
5.7 Microphone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–10
5.8 Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–11
5.9 LED Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–12
5.10 Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–15
5.11 Top Cover. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–18
Maintenance and Service Guide v
5.12 RTC Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–22
5.13 System Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–24
5.14 Charger Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–27
5.15 Modem/NIC Cable . . . . . . . . . . . . . . . . . . . . . . . . . 5–29
5.16 Audio Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–31
6 Specifications
A Connector Pin Assignments
B Power Cord Set Requirements
3-Conductor Power Cord Set . . . . . . . . . . . . . . . . . . . . . . B–1
General Requirements . . . . . . . . . . . . . . . . . . . . . . . . B–1
Country-Specific Requirements . . . . . . . . . . . . . . . . . . . . B–2
Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B–3
C Screw Listing
Index
Maintenance and Service Guide 1–1
1
Product Description
The Compaq Evo N200 Series of Personal Computers offers
advanced modularity, a 700-MHz Intel Pentium III processor
with 64-bit architecture, industry-leading Accelerated Graphics
Port (AGP) implementation, and extensive multimedia support.
The computer provides desktop functionality and connectivity
through the optional Mobile Expansion Unit (MEU).
✎All Evo N200 computer models havean SKU number of
243420-B21 and a config. code of KCJZ.
Figure 1-1. Compaq Evo N200
1–2 Maintenance and Service Guide
Product Description
1.1 Features
The computer has the following features:
■Intel Pentium III 700-MHz processor, with 256-KB
integrated cache
■ATI Mobility M1, 8-MB SDRAM
■192 MB standard memory (64 MB integrated on system
board, 128 MB in memory expansion compartment)
■Microsoft Windows 2000
■10.4-inch, XGA, TFT (1024 × 768) display, with over 16.8
million colors
■TouchPad pointing device
■Mini PCI V.90 modem plus 10/100 NIC combination card
■Support for one Type II PC Card slot with support for both
32-bit CardBus and 16-bit PC Cards
Product Description
Maintenance and Service Guide 1–3
■External AC adapter with power cord
■Support for a 6-cell Lithium ion (Li ion) primary battery pack
in the battery bay and an optional external 4-cell Li ion
■20-GB high-capacity hard drive
■Speaker
■Connectors for:
❏RJ-45 network
❏RJ-11 modem
❏External monitor
❏Mobile Expansion Unit (MEU)
❏Stereo speaker/headphone
❏Microphone
❏Universal serial bus (USB)
❏AC power
1–4 Maintenance and Service Guide
Product Description
1.2 Clearing a Password
If the notebook you are servicing has an unknown password,
follow these steps to clear the password. These steps also clear
CMOS:
1. Prepare the computer for disassembly. Refer to Section 5.3,
“Preparing the Computer for Disassembly,” for more
information.
2. Remove the RTC battery (refer to Section 5.12, “RTC
Battery”).
3. Wait approximately five minutes.
4. Replace the RTC battery and reassemble the computer.
5. Connect AC power to the computer. Do not reinsert any
battery packs at this time.
6. Turn on the computer.
All passwords and all CMOS settings are clear.
Andere Handbücher für Evo N200
1
Dieses Handbuch passt für folgende Modelle
1
Inhaltsverzeichnis
Andere Compaq Laptop Handbücher
Compaq
Compaq Presario 1700 Series Produktinformationsblatt
Compaq
Compaq Presario R3000 - Notebook PC Bedienungsanleitung
Compaq
Compaq 800 Series Handbuch
Compaq
Compaq Armada 1500C series Technisches Dokument
Compaq
Compaq Armada E500 Series Installationsanleitung
Compaq
Compaq Presario,Presario 1270 Bedienungsanleitung
Compaq
Compaq TC1000 - Tablet PC - Crusoe TM5800 1 GHz Stücklistenhandbuch
Compaq
Compaq 272637-001 Bedienungsanleitung
Compaq
Compaq LTE 5100 Handbuch
Compaq
Compaq 7400 - Armada - PII 366 MHz Bedienungsanleitung
Compaq
Compaq Presario CQ62-300 - Notebook PC Gebrauchs- und Wartungshandbuch
Compaq
Compaq Armada 100S Series Bedienungsanleitung
Compaq
Compaq 2230s - Notebook PC Montageanleitung
Compaq
Compaq nx7300 - Notebook PC Bedienungsanleitung
Compaq
Compaq Armada M300 Series Handbuch
Compaq
Compaq 1200US - Presario - Celeron 800 MHz Handbuch
Compaq
Compaq 800 Series Montage- und Bedienungsanleitung
Compaq
Compaq Evo N180 Handbuch
Compaq
Compaq 1200US - Presario - Celeron 800 MHz Handbuch
Compaq
Compaq nx6315 - Notebook PC Bedienungsanleitung
