Compaq ProLiant 8500 Kurzanleitung

Integration Note

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May 2001

13PS-0501B-WWEN

Prepared by OS Integration

Engineering

Compaq Computer Corporation

Contents

Overview.......................................3

Evaluating Compaq Data

Center Solutions..........................3

Target Audience.........................3

Key Features: Windows

2000 Datacenter Server OS.......3

Certifying Windows 2000

Datacenter Server........................4

Datacenter OEM

Requirements.............................4

Compaq Data Center

Solution Certification ..................5

Application Certification..............7

Hardware Certification................7

Change Management.................7

Evaluating Compaq Data

Center Solutions........................11

Features...................................11

Hardware .................................14

Software...................................16

Implementing the Compaq

Data Center Solution .................17

Installation................................17

Restrictions ..............................24

Troubleshooting .......................24

Appendix A–Compaq Web

Resources ..................................27

Appendix B-Microsoft Web

Resources ..................................27

Evaluating and Implementing

Compaq Data Center Solutions

for Microsoft Windows 2000

Datacenter Server

Abstract: Compaq leads the way in revolutionizing the economics

of enterprise computing with reliable, stable industry-standard

solutions for the data center. The powerful combination of ProLiant

Servers, StorageWorks and SANworks Enterprise Storage solutions,

Intelligent Manageability tools, and an industry-leading portfolio of

lifecycle services uniquely positions Compaq to deliver the total

Data Center solution.

Compaq recognizes that data center customers require the highest

level of reliability and stability as well as scalability in their solutions

because they run business critical applications. Data center

customers cannot afford downtime. Compaq provides a fully stress

tested solution which includes the servers, operating system, storage

and applications. We do not stop with a reliable and stable solution.

Compaq knows that it is important to strictly maintain the solutions

over the product lifecycle to ensure continuing stability, so we have

implemented a unique change management program specially

modeled for the data center. We are confident in our data center

solutions and are backing it up with combined support for the server

and operating system as well as cooperative support agreements with

application vendors. Compaq is your one-stop shopping and support

provider for reliable and stable data center solutions, meeting

industry standards.

This integration note includes certification and change management

information, installation instructions, and do’s and don’ts for

implementing Compaq Data Center Solutions.

Evaluating and Implementing Compaq Data Center Solutions for Microsoft Windows 2000 Datacenter Server 2

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Notice

ActiveAnswers, Compaq, the Compaq logo, Compaq Insight Manager, Compaq Insight Manager XE,

NetFlex, ProLiant, and StorageWorks are registered United States Patent and Trademark Office.

SANworks is a trademark and/or service mark of Compaq Information Technologies Group, L.P. in the

U.S. and/or other countries.

Microsoft, Windows, Windows NT, and Windows NT Server are trademarks and/or registered trademarks

of Microsoft Corporation.

Intel, Pentium, Xeon, and Pentium III Xeon are registered trademarks of Intel Corporation.

Other product names mentioned herein may be trademarks and/or registered trademarks of their respective

companies.

The information in this publication is subject to change without notice and is provided “AS IS” WITHOUT

WARRANTY OF ANY KIND. THE ENTIRE RISK ARISING OUT OF THE USE OF THIS

INFORMATION REMAINS WITH RECIPIENT. IN NO EVENT SHALL COMPAQ BE LIABLE FOR

ANY DIRECT, CONSEQUENTIAL, INCIDENTAL, SPECIAL, PUNITIVE OR OTHER DAMAGES

WHATSOEVER (INCLUDING WITHOUT LIMITATION, DAMAGES FOR LOSS OF BUSINESS

PROFITS, BUSINESS INTERRUPTION OR LOSS OF BUSINESS INFORMATION), EVEN IF

COMPAQ HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

The limited warranties for Compaq products are exclusively set forth in the documentation accompanying

such products. Nothing herein should be construed as constituting a further or additional warranty.

This publication does not constitute an endorsement of the product or products that were tested. The

configuration or configurations tested or described may or may not be the only available solution. This test

is not a determination or product quality or correctness, nor does it ensure compliance with any federal

state or local requirements.

Evaluating and Implementing Compaq Data Center Solutions for Microsoft Windows 2000 Datacenter

Server

Integration Note prepared by OS Integration Engineering

Second Edition (May 2001)

Document Number 13PS-0501B-WWEN

Evaluating and Implementing Compaq Data Center Solutions for Microsoft Windows 2000 Datacenter Server 3

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Overview

The Microsoft Windows 2000 Datacenter operating system is available only through certified

original equipment manufacturers (OEMs)Compaq being the first OEM to be certified by

Microsoft.

The Compaq Datacenter Program integrates hardware, software, and

service into one powerful centralized business solution. Compaq certifies

all hardware and software elements touching the kernel elements (i.e.,

software drivers). Compaq has met the stringent requirements established

by Microsoft including scalable hardware, joint support teams, and

rigorous testing and qualification focused on the entire system. Compaq

exceeds the requirements by adding certification for Compaq

StorageWorks and SANworks, implementing a unique change

management model for lifecycle data center solution support, running additional stress tests with

enterprise applications loaded, and providing additional support offerings such as the 99.99%

uptime guarantee.

Evaluating Compaq Data Center Solutions

The following sections discuss the target audience for Compaq Data Center Solutions and the

important features of the Windows 2000 Datacenter operating system (OS).

Target Audience

Any business wanting to increase levels of reliability, availability, and scalability for its business-

critical applications is an ideal candidate for deploying a Compaq Data Center Solution. These

solutions are specifically for customers running business critical solutions. Ideal customers

include:

•Enterprises with critical ERP, data warehousing and messaging/collaboration applications

that have high transaction volumes and physical distribution of resources across many sites.

•Application Service Providers (ASPs) deploying, hosting, implementing, and supporting

applications from a centrally managed facility across a wide area network (WAN).

•Dot-coms with requirements for high availability and security, including site integrity and

data protection.

•Education, environmental analysis, Public Safety and GIS can benefit from the enormous

performance scalability, storage capacity, and high availability capacity of the Compaq Data

Center Solution. These segments leverage huge amounts of imagery data.

•Fortune 500 companies with large unpartitionable databases.

•Companies requiring more “head room” than available with Windows 2000 Advanced

Server.

Key Features: Windows 2000 Datacenter Server OS

Designed for the most demanding levels of availability and scalability, Windows 2000 Datacenter

Server includes the following key features:

Kernel mode components in an

application place a file with a .SYS

extension in the system32 directory

of your server. See Table 4 for a

link to the full process for

determining kernel mode

components.

Evaluating and Implementing Compaq Data Center Solutions for Microsoft Windows 2000 Datacenter Server 4

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•Windows 2000 features, such as Active Directory

•Enhanced 4-node clustering

•Support for up to 64 GB main memory (vs. 8 GB for Windows 2000 Advanced Server)

•Support for up to 32-way Symmetric Multiprocessing (SMP) (vs. 8 processors for Windows

2000 Advanced Server)

•Compatible with the Windows 2000 Datacenter Hardware Compatibility List (HCL)

•Support for Winsock Direct, which streamlines communications between distributed

components

•Provides a VI System Area Network (SAN)

Table 1 shows a comparison between the Windows 2000 operating systems.

Table 1. Windows 2000 server operating systems

Feature Windows 2000 Server Windows 2000 Advanced

Server

Windows 2000 Datacenter

Server

Processor limit 4832

Memory support 4 GB Intel 8 GB Intel Physical Address

Extensions (PAE)

64 GB Intel (PAE)

Network Load Balancing No Yes (maximum 32 nodes) Yes (maximum 32 nodes)

MSCS Server clustering No Yes (maximum 2 nodes) Yes (maximum 4 nodes)

Job object Job Object API Job Object API Process Control tool

Winsock Direct No No Yes

Hardware Compatibility List Yes Yes Datacenter HCL

Certifying Windows 2000 Datacenter Server

The certification process involves meeting stringent requirements set by Microsoft, and for

Compaq, exceeding these requirements is key to achieving the total Data Center solution.

Compaq extends the 14-day stress test by adding external storage to the systems in certification

and adding applications with kernel level drivers such as backup, management, and virus

protection software.

Datacenter OEM Requirements

Windows 2000 Datacenter Server and service pack updates can only be purchased through an

OEM vendor certified by Microsoft. Because of the need for reliability and accountability,

Microsoft set stringent requirements for OEM vendors to participate in Windows 2000

Datacenter.

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The Datacenter OEM requirements along with details on how Compaq exceeds these

requirements are included in Table 2.

Table 2. Compaq exceeds Datacenter OEM requirements

Datacenter OEM Requirements How Compaq Meets/Exceeds Requirements

Reliability with Datacenter HCL testing of all components Compaq exceeds the requirements by adding external

storage (StorageWorks) to the certification

Availability through 4-node clustering Compaq meets this requirement

Operate an Authorized Microsoft Certified Support Center

(MCSC) in each country in which the OEM sells a

Datacenter solution

Compaq exceeds by being a Worldwide MCSC –

competitors are only MCSC in the locations in which they

sell Windows 2000 Datacenter

Offer four-hour

response time 24x7

Compaq exceeds with a two-hour offering

Provide minimum

99.9% uptime

guarantee offering

Compaq exceeds with availability reviews and a 99.99%

uptime offering

Accountability

requirements for the OEM

delivering Datacenter

preinstalled on its system

Furnish a joint support

queue with Microsoft

Compaq exceeds with a dedicated physical location for

our joint support queue and matching Microsoft support

personnel for every Compaq support personnel

Compaq Data Center Solution Certification

The Compaq Data Center Solution exceeds all the requirements established by Microsoft to

provide a deployment strategy to meet your application and environment needs. Compaq has the

people, the technology, the experience, and the commitment to deliver proven industry-standard

computing to the Data Center.

Microsoft certified Compaq as the first OEM to offer solutions for Windows 2000 Datacenter and

Compaq opened the first Joint Support Center with Microsoft on May 24, 2000.

Certification involves the complete solution, not just the components. All kernel-

touching elements, along with the hardware pieces, are part of the certified

package. Compaq delivers the highest levels of reliability and stability possible

through the Datacenter certification program and change management process.

High-availability features within ProLiant servers and StorageWorks storage

systems deliver access to mission-critical data. The new Datacenter support

infrastructure, including a Joint Support team from Compaq and Microsoft,

ensures customers have a single point of accountability for fast problem

resolution. To achieve highly reliable and available solutions, the Compaq and

Microsoft Datacenter programs require fixed, certified configurations with extensive testing to

enable the special customer services offerings available with the program.

If your application places a file

with a .SYS extension in the

system32 directory of your server,

then your application has a kernel

mode component. See Table 4 for a

link to the full process for

determining kernel mode

components.

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For more information on the Compaq Data Center testing and certification, see

http://www.compaq.com/solutions/datacenter/application.html and

http://www.veritest.com/mslogos/windows2000/compaq/.

Figure 1 presents a graphical representation of the rigid software and hardware certification

process for Compaq Data Center Solutions.

Figure 1. Rigid certification for Compaq Data Center Solutions

The following sections detail the software and hardware certification process.

Components Pass

Microsoft WHQL

Tests

Solution Passes 14-day

Windows 2000 Datacenter

HCT Stress Tests

Solution Passes 21-Day Microsoft

Cluster Stress Tests

Solution Passes Compaq and Enterprise

Application Partner Stress Tests

http://www.microsoft.com/hcl http://www.microsoft.com/windows

2000/datacenter/hcl

http://www.microsoft.com/solutions/

datacenter/certified-configurations-

cluster.html

http://www.microsoft.com/solutions/datacenter/applications.html

Option Card

ProLiant 8500 ProLiant 8500

MA 8000

Single Node

Multinode

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Application Certification

Application certification is only required for kernel touching applications (i.e., applications with

software drivers). Applications that deposit a kernel-mode driver such as management, backup,

and virus protection software, are certified by running the Hardware Compatibility Test (HCT) in

the Bellevue, WA Windows 2000 Datacenter Certification Lab. Passing applications are included

in the Microsoft Hardware Compatibility List (HCL) (http://www.microsoft.com/hcl/default.asp)

and listed on the Compaq Data Center website (http://www.compaq.com/datacenter).

In addition, Compaq believes that extending the Data Center value proposition beyond the

platform and operating system to the applications is key. To this end, Compaq has been working

closely with targeted enterprise application vendors to stress the complete solutionProLiant

8500, Windows 2000 Datacenter Server, and the application in single node or in clustered

configurations.

Compaq works with enterprise application vendors to coordinate software releases on 6-month

cycles with the hardware and operating system updates. Information about Compaq Data Center

Solutions and additional stress testing can be found at http://www.compaq.com/datacenter.

Microsoft provides a Windows 2000 Datacenter Server application logo program detailed on the

Microsoft website (http://msdn.Microsoft.com/certification) and on the VeriTest website

(http://www.veritest.com/). Compaq feels strongly about the importance of running the

certification tests on ProLiant servers, so we have invested millions of dollars in providing

ProLiant 4-node clusters to each of the VeriTest labs around the world. Compaq is the exclusive

8-way server provider for VeriTest Windows 2000 Datacenter testing; therefore, customers can

be confident that applications receiving the Microsoft Datacenter Server logo have been

thoroughly tested on ProLiant servers.

Hardware Certification

Compaq hardware provided in the Compaq Data Center Solution achieves certification from the

Microsoft Windows Hardware Quality Lab (WHQL), a test program ensuring the compatibility of

vendor hardware with Microsoft operating systems. This certification process requires that

hardware vendors like Compaq use WHQL test kits for the qualification of complete Data Center

Solution bundles. Qualifying WHQL results enable vendors to obtain Microsoft Windows logos

and to join the Microsoft Hardware Compatibility List (HCL).

Change Management

Compaq leads the change management process across all hardware and software elements of the

Data Center solution. As a customer, you have the ability to plan on regularly scheduled updates

that have been rigorously tested against your fixed configurations. Therefore, you can deploy

your solutions with confidence.

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Benefits

Figure 2 below shows the release cycles for software included in traditional environments. In this

case, an administrator must constantly manage changes in his/her environment to incorporate

necessary software upgrades.

Figure 2. Customers managing change in a traditional environment

With the Compaq Data Center Solution, we manage the change for you,

bundling everything you need into one complete solution. You can

choose to receive the latest baselines to obtain access and support for

updates, bug fixes, and new options, or sit on your configuration for up

to two yearsthe decision is yours. Of course, the solutions are

supported for their complete lifecycle, but you may be required to upgrade the server with a

newer change management release if it is older than two years.

All changes to the Compaq Data Center Solution are stress tested together on the specific model

to ensure optimal compatibility within your data center environment. Each year we release a fully

tested new server model and every 6 months we release baselines for these server models.

Baselines are specific hardware

and software components

comprising the Compaq Data

Center Solution.

-V

Evaluating and Implementing Compaq Data Center Solutions for Microsoft Windows 2000 Datacenter Server 9

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Figure 3 conceptually shows the change management relationship.

Figure 3. Compaq managing the change for you

Process

All Compaq Data Center Solution components, including hardware, firmware, and software, are

fixed upon certification with a guaranteed lifecycle of two years and remain under strict change

control.

This process pertains to all monitored components of the solution such as the following:

•All hardware and firmware revisions pertaining to the Compaq Data Center Solution

•Addition of a new qualified vendor for a particular Compaq Data Center Solution part

•Changes to Compaq Data Center Solution spare parts

•Any SoftPaq or ROMPaq for Compaq Data Center Solution drivers, utilities, or ROMs/BIOS

•New versions and revisions of Compaq Data Center Solution software

Complete

Data Center

Solution

-V

Evaluating and Implementing Compaq Data Center Solutions for Microsoft Windows 2000 Datacenter Server 10

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•Any previously uncertified software or hardware to be added to a Compaq Data Center

Solution

•Maintenance releases of Windows 2000 Datacenter Server (i.e., Microsoft Service Packs)

•New releases of the operating system

All changes are combined and recertified using the 7-day Windows 2000 Datacenter stress test.

These combined packs of changes are released to customers on a 6-month schedule (in January

and in July) so customers may easily schedule their server updates.

Baselines

The specific components released in the Compaq Data Center Solution are part of a two year

protected baseline. Each component is obtainable and/or updateable for up to two years after the

Compaq Data Center Solution release to address customer issues. This availability affects

options, spares, and software. After establishing a baseline, the list of core components and

options certified as part of that baseline become fixed. New hardware and software made

available after a baseline release must wait until the next planned update, which occurs every 6

months, to be included as part of a certified Compaq Data Center Solution baseline.

Benefits

Baselines, including a certified collection of software components for the Compaq Data Center

Solution, are released in 6-month intervals, allowing you to control your environment by

minimizing the rate of change.

Compaq conducts a full certificationgoing beyond the defined Microsoft certification

standardsfor the latest component updates and new, applicable options, including Microsoft

Service Packs, resulting in a new certified baseline that you can adopt in your environment as

desired. Baselines provide access and support for updates, bug fixes, and new options. Compaq

offers an upgrade kit to facilitate moving from one baseline to the next.

In order to protect your data center environment, Compaq includes provisions to the 6-month

interval release cycle for two reasons: (1) to update anti-virus software and (2) to update critical

software bugs.

Anti-Virus Software

Anti-virus software requires continuous asynchronous updates due to the fact that new viruses are

constantly being released. Updates typically come in two forms: (1) virus definition files and (2)

pattern files. Both forms do not affect the kernel or any certification involving the anti-virus

product and engine updates. In many cases, companies want to remain as current as possible for

all anti-virus updates on the systems they have deployed; therefore, it is essential that anti-virus

updates be permitted for all systems, including Data Center solutions. Compaq Data Center

Solutions provide this flexibility.

Compaq works closely with anti-virus vendors to ensure any product updates affecting the

Datacenter certifications are re-certified as quickly as possible.

Symantec Norton Antivirus, Computer Associates InoculateIT, and Trend Micro ServerProtect

are currently certified anti-virus software vendors supported by the Compaq Data Center

Solution. Compaq plans to certify McAfee Virus Scan, NAI Netshield, and others in following

releases. Additional updates and schedules will be maintained on

http://www.compaq.com/datacenter.

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