Cradlepoint AER 2100 Bedienungsanleitung

Quick Start Guide /AER2100 Series

AER2100 Series

TEMPORARY, POP-UP & MOBILE BRANCH NETWORKING

THANK YOU FOR CHOOSING

CRADLEPOINT

Cradlepoint is the leading provider of secure

cloud-managed 3G/4G/LTE networking solutions

for the Distributed Enterprise with hundreds

or thousands of locations. Our broad family

of high-performance routers are designed for

deployment in mission-critical applications

that require 24x7 connectivity.

Always Connected. Always Protected.

Part Number: 170626-005

+ Cloud-managed

+ Dual modem-Multi

Carrier Support

+ Dual-band, dual

concurrent WiFi

(802.11 a/b/g/n/ac)

+ WAN Diversity for

backup, hybrid, or

primary WAN

+ Industry-leading

4G failover

+ Advanced routing

& best-in-class,

cloud-based security

options

+ Extensible & easily

integrated enterprise

applications via an

Open API

AER2100 Key Features:

Go to cradlepoint.com/aer2100 to learn more.

MC400 3G/4G Modem 12V 3A AC/DC

Power Adapter

Modem & WiFi

Antennas

Ethernet Cable Multipurpose

Retaining Tool

WHAT’S INCLUDED:

HARDWARE

Quick Start Guide /AER2100 Series

LED Indicators

Power: The Cradlepoint AER2100 must

be powered using an approved 12V DC

power source.

+ Green = Powered ON

+ No Light = Not receiving power.

Check the power switch and the

power source connection.

+ Flashing Amber = Attention. Open

the administration pages (see

page 4) and check the router

status.

Ethernet WAN: Indicates information

about a data source connected to the

Ethernet WAN port.

+ Blue = Connected to an active

Ethernet WAN interface.

WiFi Broadcast: These two LEDs

indicate activity on the WiFi

broadcast for both the 2.4 GHz

and 5 GHz bands.

+ 2.4G (green) = 2.4 GHz WiFi is on

and operating normally.

+ 5G (blue) = 5 GHz WiFi is on and

operating normally.

Signal Strength: Blue LED bars

indicate the active modem’s signal

strength.

+ 4 Solid Bars = Strongest signal

+ 1 Blinking Bar = Weakest signal.

(A blinking bar indicates half of

a bar.)

External USB Modem: Indicates the

status of external USB modem. All

modems have the following LED

indicators:

(continued on page 3)

Quick Start Guide /AER2100 Series

Part Number: 170626-005

+ Green = Modem has established an

active connection.

+ Blinking Green = Modem is connecting.

+ Amber = Modem is not active.

+ Blinking Amber = Data connection error.

No modem connection possible.

+ Blinking Red = Modem is in the process

of resetting.

Integrated Modem: Indicates the status of

integrated modems.

Additional LED Indications

+ Several dierent LEDs ash when the

factory reset button is detected.

+ Two of the modem LEDs blink red in

unison for 10 seconds when there is an

error during rmware upgrade.

AER2100 DEVICE DETAILS

Accessories:

+ Additional MC400 integrated

4G LTE modem*

+ Rack mounting bracket

+ Power adapters and

international power cords

+ External modem antennas

and cabling

Model Numbers:

AER2100

AER2150

S4A340A

S4A345A

*A Cradlepoint MC400 integrated 4G LTE modem comes standard with the AER2100.

Add a second integrated MC400 modem for a complete “Cut-the-Wire” 4G LTE

solution, fusing enterprise reliability with unparalleled agility.

Enterprise Support

For enhanced services including enterprise-level support, extended

warranties, site surveys, and expert installation, learn more about

Cradlepoint’s CradleCare suite of services at cradlepoint.com/

cradlecare.

GETTING STARTED

Insert an Activated SIM

A wireless broadband data plan must be added to your Cradlepoint AER2100.

Wireless broadband data plans are available from wireless carriers such as

Verizon, AT&T, Sprint, EE, and Vodafone. The SIM must be provisioned with

the carrier. Contact your carrier for details about selecting a data plan and

about the process for provisioning your SIM.

Once you have an activated SIM, insert it into the integrated modem. Insert

the SIM card into the slot marked SIM 1 (use the other slot, SIM 2, for a

secondary/backup SIM). Be sure to insert the card with the notch-end rst

and the gold contacts facing down—it will click into place.

Attach the Internal Modem

Follow these steps to attach the internal modem:

1. Remove the left side panel cover from the router. Use a Phillips

screwdriver to remove the screws, and use the Multipurpose Retaining

Tool (included in the router package) to remove the cover.

2. Slide the modem into the side of the router

(left slot rst). The protruding section of the

modem ts into the groove.

3. Reattach the panel cover and screw it back on.

(When necessary, remove the cover and modem

using the Multipurpose Retaining Tool.)

Attach the WiFi & Modem Antennas

Attach the three included WiFi antennas and two included modem antennas to

the connectors. Antennas are jointed, which enables you to position them for

optimal signal. To attach, hold the antenna straight and twist the base of the

antenna to connect, folding the joint if needed.

When connecting the provided antennas, review the connection points.

+ WiFi antennas have at circular bases (RSMA).

+ Modem antennas have protruding pins (SMA).

Care should be taken to ensure that the router antennas are not near metal or

other RF reective surfaces.

Connect the Power Source

Plug the provided power supply (12V DC wall adapter) into an electrical outlet.

Then connect the power supply to the router. Ensure power is switched on.

When you set the power switch

to the ‘On’ position, watch for the

power LED to illuminate.

If you would like to secure the power

supply cord, attach the Multipurpose

Retaining Tool as shown. Secure with

included screws.

Quick Start Guide /AER2100 Series

Access the Administration Pages

To make conguration changes to your router, open the

AER2100’s GUI-based administration pages.

1. Connect to the router

via Ethernet or WiFi.

For WiFi, the default

SSID is found on the

product label on the

bottom of the router.

2. Open a browser

window and type

“cp/” or “192.168.0.1”

in the address bar and

press return/enter.

3. When prompted for the Administrator password,

type the default eight character password found on

the product.

4. Upon log in for the rst time, you are automatically

directed to the First Time Setup Wizard to congure

Admin Password, Time Zone, WiFi Security, APN and

WAN failure check.

FIRST TIME SETUP WIZARD

When you log in to the local administration pages for

the rst time, you will be automatically directed to the

First Time Setup Wizard, which will walk you through

basic steps to customize your Cradlepoint AER2100.

Quick Start Guide /AER2100 Series

Part Number: 170626-005

Deploy and Manage the

Intelligent Network with

Cradlepoint Enterprise Cloud

Manager (ECM)

Cradlepoint’s network management

and application platform, Enterprise

Cloud Manager, integrates cloud

management with your Cradlepoint

devices to improve productivity,

increase reliability, reduce costs, and

enhance the intelligence of your

network and business operations.

To learn more and begin a free

30-day trial:

services@cradlepoint.com

cradlepoint.com/ecm

You have the ability to

congure any of the

following:

+ Administrator

Password

+ Time Zone

+ WiFi Network Name

+ Security Mode

+ Access Point Name

(APN)

+ Modem Authentication

+ Failure Check

If you are currently using the router’s WiFi network,

you will need to reconnect your devices to the

network using the newly established wireless

network name and password.

To return to the First Time Setup Wizard after your

initial login, select ‘System’ on the left navigation bar

and First Time Setup from the Setup Wizards drop-

down menu.

To restore the router to its factory default settings,

press and hold the RESET button on the side of

the device for ten seconds. Reset returns the login

password to the default password and resets all

conguration changes.

UPDATING FIRMWARE

Via Enterprise Cloud Manager

1. Log in at cradlepointecm.com using your

Enterprise Cloud Manager credentials.

2. Navigate to the Groups page. (This can also

be done for an individual device on the

Devices page.)

3. Select a group and click on the Firmware option

in the top toolbar. In the dropdown menu that

opens, select the desired rmware version.

4. Wait a moment while rmware is updated and

the router reboots.

Via the Local Administration Pages

1. Log into the local administration pages

(see page 5). You may have changed the

Administrator Password.

2. Select ‘System > System Control > System

Firmware’.

3. If new rmware is available, select ‘Automatic

(Internet)’.

4. Wait a moment while rmware is updated and

the router reboots (do not close the browser

window when updating).

If you do not have an active Internet connection,

you may need to use the ‘Manual Firmware

Upload’ option. To use this option, download new

rmware to a local device and then upload it to

the router on the System > System Control >

System Firmware page.

SETTING THE APN

Depending on your modem, you may need to

specify the APN (Access Point Name).

SELECT THE APN

1. Log into the administration pages (see page 5).

2. Select ‘Connection Manager’.

3. Select the modem you would like to manage.

Click ‘Edit’ to open the WAN Conguration

editor.

4. Select the ‘SIM/APN/AUTH Settings’ tab. In the

‘Access Point Conguration’ eld, either select

the desired APN from the options displayed or

enter it manually.

5. Input the username and password for

authentication if required by your carrier.

6. Click ‘Submit’.

ROUTER COMMUNICATION /

DATA USAGE

The factory default conguration of the router

is set to communicate with Cradlepoint and

other resources at regular intervals to access

the latest rmware and modem updates, clock

synchronization (NTP), and Enterprise Cloud

Manager (ECM) membership. Such communication

may result in data usage and applicable charges

regardless of whether the router uses a wired or

wireless Internet connection. To avoid such data

usage and potential charges, consult the following

Knowledge Base article:

knowledgebase.cradlepoint.com/articles/support/

router-communication-data-usage

Quick Start Guide /AER2100 Series

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