D-Link DVG-3104MS - VoiceCenter PSTN Gateway Bedienungsanleitung

2D-Link DVG-3104MS User Manual

Table of Contents

Product Overview ........................................................3

Package Contents....................................................3

System Requirements ............................................. 3

Introduction..............................................................4

Features...................................................................5

Hardware Overview .................................................6

Front................................................................... 6

Rear ...................................................................7

Installation....................................................................8

Setup Using Microsoft Response Point Administrator

Conﬁguration............................................................. 12

Web-based Conﬁguration Utility ............................12

System.............................................................13

Status ...........................................................13

Provision ......................................................14

Firmware ...................................................... 15

Restart ......................................................... 16

Backup/Restore............................................17

User Management........................................18

Remote Access ............................................ 19

Network............................................................ 20

Networks ...................................................... 20

VoIP .................................................................23

SIP Settings ................................................. 23

IAX Settings ................................................. 25

Advanced ......................................................... 26

Line Settings ................................................ 26

Call Control .................................................. 27

Dialing Plan .................................................. 29

Call Log............................................................ 31

CDR .............................................................31

Troubleshooting.........................................................32

Networking Basics .................................................... 33

Check your IP address ..........................................33

Statically Assign an IP address ............................. 34

Technical Speciﬁcations...........................................35

Contacting Technical Support..................................36

Warranty .....................................................................37

Registration................................................................42

Table of Contents

3D-Link DVG-3104MS User Manual

Section 1 - Product Overview

• D-Link DVG-3104MS 4-Port PSTN Gateway

• Power Adapter

• CAT5 Ethernet Cable

• Phone Cable

• CD-ROM with QIG and User Manual

System Requirements

• Computers with Windows®XP or Windows Vista™ operating systems with an installed Ethernet

adapter

• Internet Explorer Version 6.0, Mozilla 1.7.12 (5.0), or Firefox 1.5 and above (for conﬁguration)

Product Overview

Package Contents

Note: Using a power supply with a different voltage rating than the one included with the DVG-3104MS will cause

damage and void the warranty for this product.

4D-Link DVG-3104MS User Manual

Section 1 - Product Overview

Introduction

D-Link® VoiceCenter™, a Microsoft® Response Point™ phone system, is designed for small to medium-sized businesses with

support for up to 50 users. VoiceCenter is an IP-based phone system that provides numerous advantages over traditional PSTN

(analog) phone systems. Unlike previous generations of complicated, hard-to-use IP-based products, VoiceCenter is easy to

install, manage, and maintain. VoiceCenter is also portable - businesses that need to relocate ofﬁces can take the phone system

along. In addition, VoiceCenter provides state-of-the-art features such as Voice-activated Dialing, built-in Automated Attendant for

answering and routing calls, Call Logs for managing phone usage, and Automatic Phone and Gateway Discovery allowing for a

simpliﬁed setup process.

VoiceCenter is a scalable solution that supports up to 50 IP Phones and Users on a network.There are no fees or licenses required

for adding more phones to the system.Thus, as your company grows and hires new employees, you only need to purchases more

phones.

The DVG-3104MS 4-Port PSTN Gateway plays a vital role in the D-LInk VoiceCenter phone solution because it is responsible for

bridging and routing outside PSTN lines into the VoiceCenter internal IP-based phone system. The DVG-3104MS provides four

PSTN (FXO) ports for connecting up to four phone lines* and one 10/100 Ethernet port for connecting to a network. A total of up to

50 landlines* can be added to a VoiceCenter phone system. Both the DVX-2000MS-5 and DVX-2000MS-10 VoiceCenter bundles

include one DVG-3104MS and more units can be added to the system without paying additional fees or purchasing licenses.Simply

add more DVG-3104MS Gateways as needed to support additional phone lines.

Because the entire phone system is designed with simplicity in mind, installing additional DVG-3104MS Gateways to an existing

phone system is a breeze. Once a network and new phone lines are connected to the DVG-3104MS, you can use the Microsoft

Response Point software to easily add and conﬁgure the new phone lines for VoiceCenter. The way the DVG-3104MS handles

inbound and outbound call is transparent to VoiceCenter users. It is virtually the same as accepting or making calls from an analog

telephone.

The D-Link DVG-3104MS 4-Port PSTN Gateway, which is part of VoiceCenter, is ideal for today’s productivity and efﬁciency-minded

small to medium-sized business that enables integration of reliable PSTN phone lines to a state-of-the-art IP-based phone system

that is easy to install and use.

*Requires a third party local phone service plan. D-Link Systems, Inc. is not a Telephone Service Provider or VoIP Phone Service Provider.

5D-Link DVG-3104MS User Manual

Section 1 - Product Overview

Features

• Built for Integrating PSTN Phone Lines to a VoiceCenter™IP-based Phone System

• Designed with Simplicity in Mind - Easy to Install, Use and Manage

• Scalable - Add up to 4 PSTN Phone Lines* per DVG-3104MS Unit

• No Licenses Required for Adding More DVG-3104MS Units to VoiceCenter

• Auto Gateway Discovery Feature Makes Installing Hardware Quick and Easy

• Transparent to Users - Automatically Routes Inbound and Outbound Calls

*Requires a third party local phone service plan. D-Link Systems, Inc. is not a Telephone Service Provider or VoIP Phone Service Provider.

6D-Link DVG-3104MS User Manual

Section 1 - Product Overview

Hardware Overview

Front

PSTN LEDs

A solid green light indicates that outbound calls and incomming

calls are available. If the LED light is off, the reason may be either

the port is not connected or the line is inactive.

Power LED

A solid green light indicates a proper

connection to the power supply.

Status LED

A ﬂashing green light indicates that the DVG-3104MS

is ready, while an Off/Solid On light indicates an error

or the device is not ready.

VoIP LED

A solid Green light indicates

the SIP is registered.

LAN LED

A solid green light indicates a connection

to the Local Area Network. This LED

blinks during data transmission.

7D-Link DVG-3104MS User Manual

Section 1 - Product Overview

Rear

PSTN Lines

Used to connect phone cables to

the PSTN lines.

Power Receptor

Receptor for the supplied

power adapter.

LAN Port

Used to connect the

DVG-3104MS to the

Local Area Network.

Console Port

Used to debug the device.

Reset Button

Press and hold less than 3 seconds

to reboot the system or press and

hold more than 3 seconds to restore

the factory default settings.

8D-Link DVG-3104MS User Manual

Section 2 - Installation

Installation

This section will walk you through the installation process. To connect the DVG-3104MS Gateway, follow these steps:

1. Plug the power adapter into an AC outlet or power strip and plug the other end into the AC input on the back of

the gateway. The Power LED will light up to indicate proper connection.

2. Connect one end of the Ethernet cable to the LAN Port on the back of the gateway and connect the other end of

the cable to your Local Area Network via switch or hub. The LAN LED will light up to indicate proper connection.

3. Connect the phone cable to an available PSTN (FXO) Port on the back of the gateway and connect the other end

to a phone jack.

Note: Avoid disabling your existing phone service while setting up VoiceCenter™. If you have an alternative jack available,

use it to set up and test VoiceCenter.

When you have connected all the lines to the DVG-3104MS Gateway, it should look like the diagram below.

9D-Link DVG-3104MS User Manual

Section 2 - Installation

Setup Using Microsoft Response Point Administrator

This section will show you how to conﬁgure your new D-Link DVG-3104MS Gateway. The Gateway can translate

incoming phone calls so they can be sent over your organization’s LAN, and translate outgoing calls into the format

used by traditional phone service. Use the following steps to conﬁgure the gateway using Microsoft®Response Point™

Administrator.

Note: Microsoft Response Point Administrator only operates with Windows®XP SP2 or Windows Vista™.

Open Microsoft Response Point Administrator and select the

Phone System tab if necessary.

In the Tasks menu, under Phone Service, click Add Phone

Service to launch the Conﬁgure Phone Service Wizard.

Click Add Phone Service

10D-Link DVG-3104MS User Manual

Section 2 - Installation

Select the check box conﬁrming the gateway is connected and

plugged in. Click Next to continue.

Click Next

Select the D-Link DVG-3104MS Gateway you just connected and

click Next to continue.

Click Next

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