Dell OptiPlex MTC2 Bedienungsanleitung

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Dell™ Dimension™ 2400 Series

CD or DVD drive

activity light

CD or DVD

headphone

connector

CD or DVD eject button

floppy-drive

activity light*

floppy-drive eject button*

hard-drive activity light

power button

CD or DVD

volume

control dial

power light

USB 2.0 connectors (2) headphone connector

service tag

second bay for optional drive

*On computers with an optional floppy drive.

video connector

parallel connector

keyboard connector

USB 2.0 connectors (4)

microphone connector line-in connector

line-out connector

mouse connector

serial connector

PCI card slots (3)

voltage selection switch

power connector

network adapter

connector

diagnostic lights (4)

cover latch

Notes, Notices, and Cautions

NOTE: A NOTE indicates important information that helps you make better use of your

computer.

NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you

how to avoid the problem.

CAUTION: A CAUTION indicates a potential for property damage, personal

injury, or death.

Abbreviations and Acronyms

For a complete list of abbreviations and acronyms, see the Tell Me How help file. To access

help files, see page 32.

If you purchased a Dell™ n Series computer, any references in this document to Microsoft®

Windows®operating systems are not applicable.

____________________

Information in this document is subject to change without notice.

Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.

Trademarks used in this text: Dell, the DELL logo, Inspiron, Dell Precision, Dimension, OptiPlex, and Latitude are

trademarks of Dell Inc.; Intel, Pentium, and Celeron are registered trademarks of Intel Corporation; Microsoft and

Windows are registered trademarks of Microsoft Corporation.

Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and

names or their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.

Model MTC2

September 2003 P/N N2145 Rev. A00

Contents 3

Contents

CAUTION: Safety Instructions . . . . . . . . . . . . . . . . . . . 9

SAFETY: General . . . . . . . . . . . . . . . . . . . . . . . . 9

SAFETY: When Using Your Computer . . . . . . . . . . . . . . 10

SAFETY: Protecting Against Electrostatic Discharge . . . . . . 12

SAFETY: Ergonomic Computing Habits . . . . . . . . . . . . . 12

SAFETY: Battery Disposal . . . . . . . . . . . . . . . . . . . 12

Finding Information for Your Computer . . . . . . . . . . . . . . 13

1Setting Up and Using Your Computer

Setting Up a Printer . . . . . . . . . . . . . . . . . . . . . . . . 18

Printer Cable . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Connecting a Parallel Printer . . . . . . . . . . . . . . . . . . 18

Connecting a USB Printer . . . . . . . . . . . . . . . . . . . . 19

Transferring Information to a New Computer . . . . . . . . . . . 20

Setting Up a Home and Office Network . . . . . . . . . . . . . . 22

Connecting to a Network Adapter . . . . . . . . . . . . . . . . 22

Network Setup Wizard . . . . . . . . . . . . . . . . . . . . . 22

Connecting to the Internet . . . . . . . . . . . . . . . . . . . . . 23

Setting Up Your Internet Connection . . . . . . . . . . . . . . 23

Copying CDs and DVDs . . . . . . . . . . . . . . . . . . . . . . . 24

How to Copy a CD or DVD . . . . . . . . . . . . . . . . . . . 25

Using Blank CD-Rs and CD-RWs . . . . . . . . . . . . . . . . 25

Helpful Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Hyper-Threading . . . . . . . . . . . . . . . . . . . . . . . . . . 26

4Contents

Booting to a USB Device . . . . . . . . . . . . . . . . . . . . . 27

Turning Off Your Computer . . . . . . . . . . . . . . . . . . . . 28

2Solving Problems

Finding Solutions . . . . . . . . . . . . . . . . . . . . . . . . . 30

Finding Help Information . . . . . . . . . . . . . . . . . . . . . 32

Battery Problems . . . . . . . . . . . . . . . . . . . . . . . . . 32

Drive Problems . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Floppy drive problems . . . . . . . . . . . . . . . . . . . . . 33

CD drive problems . . . . . . . . . . . . . . . . . . . . . . . 34

Problems writing to a CD-RW drive . . . . . . . . . . . . . . 34

DVD drive problems . . . . . . . . . . . . . . . . . . . . . . 35

Hard drive problems . . . . . . . . . . . . . . . . . . . . . . 35

E-Mail, Modem, and Internet Problems . . . . . . . . . . . . . 35

Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . 37

General Problems . . . . . . . . . . . . . . . . . . . . . . . . . 38

The computer stops responding . . . . . . . . . . . . . . . . . 38

A program stops responding . . . . . . . . . . . . . . . . . . 38

A program crashes repeatedly . . . . . . . . . . . . . . . . . 39

A program is designed for an earlier Windows

operating system . . . . . . . . . . . . . . . . . . . . . . . . 39

A solid blue screen appears . . . . . . . . . . . . . . . . . . 39

Other software problems . . . . . . . . . . . . . . . . . . . . 39

Other technical problems . . . . . . . . . . . . . . . . . . . . 40

General hardware problems . . . . . . . . . . . . . . . . . . 41

IEEE 1394 Device Problems . . . . . . . . . . . . . . . . . . . 42

Keyboard Problems . . . . . . . . . . . . . . . . . . . . . . . . 42

Mouse Problems . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Contents 5

Network Problems . . . . . . . . . . . . . . . . . . . . . . . . . 45

PC Card Problems . . . . . . . . . . . . . . . . . . . . . . . . . 45

Power Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Printer Problems . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Scanner Problems . . . . . . . . . . . . . . . . . . . . . . . . . 49

Sound and Speaker Problems . . . . . . . . . . . . . . . . . . . 50

No sound from speakers . . . . . . . . . . . . . . . . . . . . . 50

No sound from headphones . . . . . . . . . . . . . . . . . . . 51

Video and Monitor Problems . . . . . . . . . . . . . . . . . . . . 52

If the screen is blank . . . . . . . . . . . . . . . . . . . . . . 52

If the screen is difficult to read . . . . . . . . . . . . . . . . . 52

3Advanced Troubleshooting

Diagnostic Lights . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Dell Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

When to Use the Dell Diagnostics . . . . . . . . . . . . . . . . 59

Starting the Dell Diagnostics . . . . . . . . . . . . . . . . . . 59

Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Identifying Drivers . . . . . . . . . . . . . . . . . . . . . . . 63

Reinstalling Drivers . . . . . . . . . . . . . . . . . . . . . . . 63

Using Microsoft®Windows®XP System Restore . . . . . . . . . 64

Creating a Restore Point . . . . . . . . . . . . . . . . . . . . 65

Restoring the Computer to an Earlier Operating State . . . . . . 65

Undoing the Last System Restore . . . . . . . . . . . . . . . . 66

Resolving Software and Hardware Incompatibilities . . . . . . . 66

6Contents

Reinstalling Microsoft®Windows®XP . . . . . . . . . . . . . . 67

Before You Reinstall . . . . . . . . . . . . . . . . . . . . . . 67

Reinstalling Windows XP . . . . . . . . . . . . . . . . . . . 67

Reinstalling Drivers and Software . . . . . . . . . . . . . . . 70

4Removing and Installing Parts

Front and Back View of the Computer . . . . . . . . . . . . . . 72

Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

Back View . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

Removing the Computer Cover . . . . . . . . . . . . . . . . . . 76

Looking Inside Your Computer . . . . . . . . . . . . . . . . . . 78

System Board Components . . . . . . . . . . . . . . . . . . . . 79

Adding Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

Adding a Floppy Drive . . . . . . . . . . . . . . . . . . . . . . . 82

Adding a Second CD or DVD Drive . . . . . . . . . . . . . . . . 87

Adding Memory . . . . . . . . . . . . . . . . . . . . . . . . . . 92

Installing Memory . . . . . . . . . . . . . . . . . . . . . . . 92

Removing Memory . . . . . . . . . . . . . . . . . . . . . . . 94

Replacing the Battery . . . . . . . . . . . . . . . . . . . . . . . 94

Replacing the Computer Cover . . . . . . . . . . . . . . . . . . 96

5Appendix

Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . 98

Standard Settings . . . . . . . . . . . . . . . . . . . . . . . . . 102

Viewing Settings . . . . . . . . . . . . . . . . . . . . . . . . 103

System Setup Program Screens . . . . . . . . . . . . . . . . 103

Boot Sequence . . . . . . . . . . . . . . . . . . . . . . . . . 104

Contents 7

Clearing Forgotten Passwords . . . . . . . . . . . . . . . . . . 105

Dell Technical Support Policy (U.S. Only) . . . . . . . . . . . . 106

Definition of "Dell-Installed" Software and Peripherals . . . . . 106

Definition of "Third-Party" Software and Peripherals . . . . . . 107

Contacting Dell . . . . . . . . . . . . . . . . . . . . . . . . . . 107

Regulatory Notices . . . . . . . . . . . . . . . . . . . . . . . . 124

Limited Warranties and Return Policy . . . . . . . . . . . . . . 127

Limited Warranty for Dell-Branded Hardware Products

(U.S. Only) . . . . . . . . . . . . . . . . . . . . . . . . . . 127

"Total Satisfaction" Return Policy (U.S. Only) . . . . . . . . . 131

Limited Warranty Terms for Dell-Branded Hardware

Products (Canada Only) . . . . . . . . . . . . . . . . . . . . 131

"Total Satisfaction" Return Policy (Canada Only) . . . . . . . . 134

Dell Software and Peripherals (Canada Only) . . . . . . . . . 135

1-Year End-User Manufacturer Guarantee

(Latin America and the Caribbean Only) . . . . . . . . . . . . 136

Intel®Warranty Statement for Pentium®and

Celeron®Processors Only (U.S. and Canada Only) . . . . . . . 138

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141

8Contents

CAUTION: Safety Instructions 9

CAUTION: Safety Instructions

Use the following safety guidelines to help ensure your own personal safety and to help protect your computer and

working environment from potential damage.

SAFETY: General

• Do not attempt to service the computer yourself unless you are a trained service technician. Always follow

installation instructions closely.

• To help prevent electric shock, plug the computer and device power cables

into properly grounded electrical outlets. These cables are equipped with

3-prong plugs to help ensure proper grounding. Do not use adapter plugs or

remove the grounding prong from a cable. If you must use an extension

cable, use a 3-wire cable with properly grounded plugs.

• To help avoid the potential hazard of electric shock, do not use your

computer during an electrical storm.

• To help avoid the potential hazard of electric shock, do not connect or disconnect any cables or perform

maintenance or reconfiguration of this product during an electrical storm.

• If your computer includes a modem, the cable used with the modem should be manufactured with a minimum

wire size of 26 American wire gauge (AWG) and an FCC-compliant RJ-11 modular plug.

• Before you clean your computer, disconnect the computer from the electrical outlet. Clean your computer with a

soft cloth dampened with water. Do not use liquid or aerosol cleaners, which may contain flammable substances.

• To help avoid possible damage to the system board, wait 5 seconds after turning off the computer before

disconnecting a device from the computer.

• To avoid shorting out your computer when disconnecting a network cable, first unplug the cable from the network

adapter on the back of your computer, and then from the network jack. When reconnecting a network cable to

your computer, first plug the cable into the network jack, and then into the network adapter.

• To help protect your computer from sudden, transient increases and decreases in electrical power, use a surge

suppressor, line conditioner, or uninterruptible power supply (UPS).

• Ensure that nothing rests on your computer’s cables and that the cables are not located where they can be stepped

on or tripped over.

• Do not push any objects into the openings of your computer. Doing so can cause fire or electric shock by shorting

out interior components.

• Keep your computer away from radiators and heat sources. Also, do not block cooling vents. Avoid placing loose

papers underneath your computer; do not place your computer in a closed-in wall unit or on a bed, sofa, or rug.

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10 CAUTION: Safety Instructions

SAFETY: When Using Your Computer

As you use your computer, observe the following safe-handling guidelines.

CAUTION: Do not operate your computer with any cover(s) (including computer covers, bezels, filler brackets,

front-panel inserts, and so on) removed.

• Your computer is equipped with one of the following:

– A fixed-voltage power supply — Computers with a fixed-voltage power supply do not have a voltage selection

switch on the back panel and operate at only one voltage (see the regulatory label on the outside of the

computer for its operating voltage).

– An auto-sensing voltage circuit — Computers with an auto-sensing

voltage circuit do not have a voltage selection switch on the back

panel and automatically detect the correct operating voltage.

– A manual voltage selection switch— Computers with a voltage

selection switch on the back panel must be manually set to operate

at the correct operating voltage. Set the switch to the position that

most closely matches the voltage used in your location.

NOTICE: To help avoid damaging a computer with a manual voltage selection switch, set the switch for the voltage

that most closely matches the AC power available in your location. For Japan, the voltage selection switch must be set

to the 115-V position even though the AC power available in Japan is 100 V. Also, ensure that your monitor and attached

devices are electrically rated to operate with the AC power available in your location.

• Before working inside the computer, unplug the computer to help prevent electric shock or system board damage.

Certain system board components continue to receive power any time the computer is connected to AC power.

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