Dell Inspiron 2500 Bedienungsanleitung

www.dell.com | support.dell.com

Dell™ Inspiron™ 2500

Solutions Guide

Hints, Notices, and Cautions

HINT: A HINT indicates important information that helps you make better

use of your computer.

NOTICE: A NOTICE indicates either potential damage to hardware or loss of

data and tells you how to avoid the problem.

CAUTION: A CAUTION indicates a potential for property damage,

personal injury, or death.

Abbreviations and Acronyms

For a complete list of abbreviations and acronyms, see the Tell Me How help

file. To access the help file, see page30.

____________________

Information in this document is subject to change without notice.

Reproduction in any manner whatsoever without the written permission of Dell Computer

Corporationis strictly forbidden.

Trademarks used in this text: Dell, the DELL logo, Inspiron,DellPlus, Dell TravelLite, Dell

Precision,Dimension,OptiPlex,Latitude,DellTrueMobile,andDellWare are trademarks of Dell

Computer Corporation; Inteland Pentium are registered trademarks andCeleron is a trademark

of Intel Corporation; Microsoft and Windows are registered trademarks of Microsoft

Corporation.

Other trademarks and trade names may be used in this document to refer to either the entities

claiming the marks and names or their products. Dell Computer Corporation disclaims any

proprietary interest in trademarks and trade names other than its own.

This product incorporates copyright protection technology that is protected by method claims of

certain U.S. patents and other intellectual property rights owned by Macrovision Corporation

and other rights owners. Use of this copyright protection technology must be authorized by

Macrovision Corporation, and is intended for home and other limited viewing uses only unless

otherwise authorized by Macrovision Corporation. Reverse engineering or disassembly is

prohibited.

September 2001 P/N 4J175 Rev. A00

Contents 3

Contents

Safety and EMC Instructions: Portable Computers. . . . . . . . 9

Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . 9

EMC Instructions . . . . . . . . . . . . . . . . . . . . . . . . 13

When Using Your Computer . . . . . . . . . . . . . . . . . . . 14

Ergonomic Computing Habits . . . . . . . . . . . . . . . . . . 15

When Removing or Installing Memory Modules . . . . . . . . . 17

Protecting Against Electrostatic Discharge . . . . . . . . . . . 17

1Setting Up . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Connecting a Printer . . . . . . . . . . . . . . . . . . . . . . . . 20

Parallel Printer . . . . . . . . . . . . . . . . . . . . . . . . . 20

USB Printer . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Installing the Printer Driver . . . . . . . . . . . . . . . . . . . 22

Transferring Information to a New Computer

(Windows®XPOnly) . . . . . . . . . . . . . . . . . . . . . . . . 23

Setting Up a Home and Office Network

(Windows XPOnly) . . . . . . . . . . . . . . . . . . . . . . . . . 23

Turning Off the Computer . . . . . . . . . . . . . . . . . . . . . 24

Windows Meand Windows 2000 . . . . . . . . . . . . . . . . 24

Using the Media Bay . . . . . . . . . . . . . . . . . . . . . . . . 24

Swapping Devices . . . . . . . . . . . . . . . . . . . . . . . . 25

4Contents

2Solving Problems. . . . . . . . . . . . . . . . . . . . . . . 27

Finding Solutions . . . . . . . . . . . . . . . . . . . . . . . . . 28

Accessing Help . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Power Problems . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Start-Up Error Messages . . . . . . . . . . . . . . . . . . . . . 32

Video and Display Problems . . . . . . . . . . . . . . . . . . . . 32

If the display is blank . . . . . . . . . . . . . . . . . . . . . 32

If the display is difficult to read . . . . . . . . . . . . . . . . 33

Sound and Speaker Problems . . . . . . . . . . . . . . . . . . . 34

Integrated Speakers . . . . . . . . . . . . . . . . . . . . . . 34

External Speakers . . . . . . . . . . . . . . . . . . . . . . . 34

Printer Problems . . . . . . . . . . . . . . . . . . . . . . . . . 35

If you cannot print to a parallel port printer . . . . . . . . . . 35

If you cannot print to a USB printer . . . . . . . . . . . . . . 36

Modem Problems . . . . . . . . . . . . . . . . . . . . . . . . . 38

Scanner Problems . . . . . . . . . . . . . . . . . . . . . . . . . 40

Touch Pad Problems . . . . . . . . . . . . . . . . . . . . . . . . 40

External Keyboard Problems . . . . . . . . . . . . . . . . . . . 40

Unexpected Characters . . . . . . . . . . . . . . . . . . . . . . 41

Drive Problems . . . . . . . . . . . . . . . . . . . . . . . . . . 41

If you cannot save a file to a floppy disk . . . . . . . . . . . . 41

If you cannot play a music CD or install a program

from a CD . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

If you cannot play a DVD movie . . . . . . . . . . . . . . . . 42

If the CD-RW drive stops writing . . . . . . . . . . . . . . . . 43

If you have a hard drive problem . . . . . . . . . . . . . . . . 43

Network Problems . . . . . . . . . . . . . . . . . . . . . . . . . 44

Contents 5

Microsoft®Windows®Error Messages . . . . . . . . . . . . . . 44

General Program Problems . . . . . . . . . . . . . . . . . . . . . 45

A program crashes . . . . . . . . . . . . . . . . . . . . . . . 45

A program stops responding . . . . . . . . . . . . . . . . . . . 45

A program error causes the system to lock up . . . . . . . . . . 46

A solid blue screen appears . . . . . . . . . . . . . . . . . . . 46

A program is designed for an earlierversion of the

Windows operating systems. . . . . . . . . . . . . . . . . . . 46

Internet Connection Problems . . . . . . . . . . . . . . . . . . . 46

E-Mail Problems . . . . . . . . . . . . . . . . . . . . . . . . . . 48

If Your Computer Gets Wet . . . . . . . . . . . . . . . . . . . . 48

If You Drop or Damage Your Computer . . . . . . . . . . . . . . 49

Resolving Other Technical Problems . . . . . . . . . . . . . . . . 50

Reinstalling Drivers and Utilities . . . . . . . . . . . . . . . . . . 50

Reinstalling the Modem or Network Adapter Driver

(Optional) . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Using the Windows XP Device Driver Rollback . . . . . . . . . 54

Resolving Software and Hardware Incompatibilities . . . . . . . 54

Windows XP. . . . . . . . . . . . . . . . . . . . . . . . . . 54

Windows Me. . . . . . . . . . . . . . . . . . . . . . . . . . 55

Windows 2000. . . . . . . . . . . . . . . . . . . . . . . . . 56

Using System Restore. . . . . . . . . . . . . . . . . . . . . . . 57

Creating a Restore Point . . . . . . . . . . . . . . . . . . . . 58

Restoring the Computer to an Earlier Operating State . . . . . . 59

Undoing the Last System Restore. . . . . . . . . . . . . . . . 60

Reinstalling Windows XP . . . . . . . . . . . . . . . . . . . . . . 60

Reinstalling Windows Me. . . . . . . . . . . . . . . . . . . . . . 62

Reinstalling Windows 2000 . . . . . . . . . . . . . . . . . . . . . 64

Enabling Hibernate Support . . . . . . . . . . . . . . . . . . . 65

6Contents

3Adding Parts. . . . . . . . . . . . . . . . . . . . . . . . . . 67

Replacing the Palm Rest Inserts . . . . . . . . . . . . . . . . . 68

Adding Memory . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Replacing a Hard Drive . . . . . . . . . . . . . . . . . . . . . . 72

Returning a Hard Drive to Dell . . . . . . . . . . . . . . . . . 74

4Appendix . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

Standard Settings . . . . . . . . . . . . . . . . . . . . . . . . . 82

System Setup Screens . . . . . . . . . . . . . . . . . . . . . 82

Viewing Settings . . . . . . . . . . . . . . . . . . . . . . . . 83

Dell Technical Support Policy (U.S. Only). . . . . . . . . . . . 84

Definition of “Dell-Installed” Software and Peripherals . . . . 84

Definition of “Third-Party” Software and Peripherals . . . . . 85

Contacting Dell . . . . . . . . . . . . . . . . . . . . . . . . . . 85

Contact Numbers and Addresses . . . . . . . . . . . . . . . . 85

Returning Items for Warranty Repair or Credit . . . . . . . . 99

Regulatory Information. . . . . . . . . . . . . . . . . . . . . . 99

FCC Notices (U.S. Only) . . . . . . . . . . . . . . . . . . . . 101

Battery Disposal . . . . . . . . . . . . . . . . . . . . . . . . 104

NOM Information (Mexico Only) . . . . . . . . . . . . . . . . 105

Información para NOM (únicamente para México) . . . . . . . 106

Warranty and Return Policy Information . . . . . . . . . . . . . 106

One-Year Limited Warranty (U.S. Only) . . . . . . . . . . . . 107

One-Year Limited Warranty (Canada Only) . . . . . . . . . . . 109

Contents 7

One-Year End-User Manufacturer Guarantee

(Latin America and the Caribbean Only) . . . . . . . . . . . . . 111

Guarantee. . . . . . . . . . . . . . . . . . . . . . . . . . . 111

Exclusions . . . . . . . . . . . . . . . . . . . . . . . . . . 112

Making a Claim . . . . . . . . . . . . . . . . . . . . . . . . 112

“Total Satisfaction” Return Policy

(U.S. and Canada Only) . . . . . . . . . . . . . . . . . . . . 113

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115

8Contents

Safety and EMC Instructions: Portable Computers9

Safety and EMC Instructions: Portable

Computers

The following information defines the meaning of additional symbols used

only in the Safety and Electromagnetic Compatibility (EMC) Instructions.

Safety Instructions

General

Risk of explosion Aircraft

Risk of fire Use of this feature may be prohibited

on aircraft

Risk of electric shock

•Do not attempt to service the computer yourself unless

you are an authorized service technician.Always follow

installation instructions closely.

•If you use an extension power cable with your AC

adapter, ensure that the total ampere rating of the

products plugged in to the extension power cable does

not exceed the ampere rating of the extension cable.

•Do not push objects into air vents or openings of your

computer. Doing so can cause fire or electric shock by

shorting out interior components.

•Placethe ACadapter ina ventilatedarea, such as a desk

top or on the floor, when you use it to run the computer

or to charge the battery. Do not cover the AC adapter

with papers or other items that will reduce cooling; also,

do not use the AC adapter inside a carrying case.

10 Safety and EMC Instructions: Portable Computers

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•Do not allow your portable computer to operate with

the base resting directly on exposed skin for extended

periods of time. The surface temperature of the base

will rise during normal operation (particularly when AC

power is present). Allowing sustained contact with

exposed skin can cause discomfort or, eventually, a

burn.

•Do not use your computer in a wet environment, for

example,near abath tub,sink, orswimming pool or in a

wet basement.

•If your computer includes an integrated or optional (PC

Card) modem, disconnect the modem cable if an

electrical storm is approaching to avoid the remote risk

of electric shock from lightning via the telephone line.

•To help avoid the potential hazard of electric shock, do

not connect or disconnect any cables or perform

maintenance or reconfiguration of this product during

an electrical storm. Do not use your computer during

an electrical storm unless all cables have been

disconnected and the computer is operating on battery

power.

•If your computer includes a modem, the cable used

with the modem should be manufactured with a

minimum wire size of 26 American wire gauge (AWG)

and an FCC-compliant RJ-11 modular plug.

•PC Cards may become very warm during normal

operation. Use care when removing PC Cards after their

continuous operation.

•Before you clean your computer, remove power. Clean

your computer with a soft cloth dampened with water.

Do not use liquid or aerosol cleaners, which may

contain flammable substances.

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