Dimplex WINSLOW SWM3520 Bedienungsanleitung

SWM3520

SWM4220

SWM4820

Service Guide

7401100000R01

IMPORTANT SAFETY INFORMATION Always read this manual ﬁrst before attempting

to service this ﬁreplace. For your safety, always comply with all warnings and safety

instructions contained in this manual to prevent personal injury or property damage.

WINSLOW

TABLE OF CONTENTS

TABLE OF CONTENTS. . . . . . . . . . . . . . . . . . . . . . . .2

REPLACEMENT PARTS . . . . . . . . . . . . . . . . . . . . . . . 3

WIRING DIAGRAM . . . . . . . . . . . . . . . . . . . . . . . . . .4

PREPARING FOR SERVICE . . . . . . . . . . . . . . . . . . . . . 5

MAIN CONTROL BOARD REPLACEMENT . . . . . . . . . . . . . 6

FLICKER MOTOR REPLACEMENT . . . . . . . . . . . . . . . . . 7

HEATER ASSEMBLY REPLACEMENT . . . . . . . . . . . . . . . .8

FLAME LED REPLACEMENT . . . . . . . . . . . . . . . . . . . . 9

EMBER BED LED REPLACEMENT . . . . . . . . . . . . . . . . 10

SIDE LIGHT LED REPLACEMENT . . . . . . . . . . . . . . . . . 11

TOUCH PAD REPLACEMENT (SWM3520) . . . . . . . . . . . . 12

TOUCH PAD REPLACEMENT (SWM4220, SWM4820) . . . . . . 13

IR RECEIVER REPLACEMENT (SWM3520) . . . . . . . . . . . . 14

THERMISTOR REPLACEMENT (SWM4220, SWM4820) . . . . . 14

TROUBLESHOOTING . . . . . . . . . . . . . . . . . . . . . . . 15

Always use a qualiﬁed technician or service agency to repair this ﬁreplace.

CAUTION Procedures and techniques which, if not carefully followed, will result in damage to

the equipment.

WARNING Procedures and techniques which, if not carefully followed, will expose the user to

the risk of ﬁre, serious injury, or death.

REPLACEMENT PARTS

SWM3520 SWM4220 SWM4820

1. Main Control Board 9602310100RP 9602320100RP 9602320800RP

MOD A + 9602321200RP

2. Remote Control (IR) 9602310200RP 9602320200RP

MOD A + 9602321300RP

3. Touch Pad 9602310300RP 9602320300RP

4. IR Receiver 9602310400RP w/ touchpad

5. Flicker Motor 9602311400RP

6. Heater Assembly 9602310500RP

7. Flame LEDs 9602301100RP 9602320400RP 9602320900RP

8. Colour LEDs 9602310600RP 9602320500RP

9. Side LEDs 9602311100RP

10. Thermistor w/ touchpad 9602110800RP

11. Front Glass 9602310800RP 9602331300RP 9602321000RP

12. Power Cord 9602310700RP

13. Wall Mounting Hardware 9602310900RP

14. Pedestal (MOD 0) 9602311000RP

15. Feet & Deector (MOD A) 9602311300RP

16. Log Set 9602311200RP 9602320700RP 9602321100RP

1415

WIRING DIAGRAM

Flame

Thermal Cutout

Ground

L (Hot)

N (Neutral)

Touch Pad

Flicker

Motor

Fan

Fuse

IR Receiver

Ember Bed Lights

Side Lights

SWM3520

Flame

Thermistor

Thermal Cutout

Ground

L (Hot)

N (Neutral)

Touch Pad

Flicker

Motor

Fan

Fuse

IR Receiver

Ember Bed Lights

Side Lights

SWM4220

SWM4520

& Thermistor

WARNING Disconnect power before attempting any maintenance or cleaning to reduce the

risk of electric shock or injury to persons.

CAUTION If unit was operating prior to servicing allow at least 10 minutes for heating elements

to cool off to avoid accidental burning of skin.

1. Unplug the unit from the power source.

2. Remove the two screws that secure the glass to the left and right panel, then remove

the glass. (Image 1)

CAUTION The glass may be heavy. It may be helpful to have a friend help with removing the

glass. Always use extreme caution when removing the glass panel! Failure to do so may result

in personal injury or property damage.

3. Remove the logs, rocks, or glass chunks and set them aside.

4. If the unit is mounted to the wall, remove the two wing screws that secure the wall mounting

bracket. (Image 2)

5. For MOD 0 units, if the unit is mounted to the stand, remove the screws that secure the stand

and the heat deﬂector. For MOD A units, if the unit is mounted to the feet, they can stay on.

6. Place ﬁreplace on a work surface.

7. Remove the 20 screws securing the back panel. Set it aside.

8. Remove the screws securing the side panel

(2 at top, 4 at front, 2 at bottom). (Image 3)

PREPARING FOR SERVICE

Required Recommended

MAIN CONTROL BOARD REPLACEMENT

1. Follow the steps of “Preparing for Service” on page 5 of this manual before continuing.

2. Remove the screws securing the right side panel (2 at the top, 4 at the front, 2 at the bottom.

3. Using pliers if needed, disconnect the wires from the main control board, making note of their

original locations.

TIP! Take a picture of the wires before disconnecting them! You can use this picture later as a

guide.

4. Remove the 4 screws on the main control board and remove it. (Image 4)

5. Put the new main control board in place, and secure with the screws.

6. Reconnect the wires, following the picture previously taken.

7. Re-assemble the ﬁreplace by reinstalling the side panel, followed by the back panel.

8. Re-install the ﬁreplace as it was before.

9. Sit back and enjoy!

Required Recommended

FLICKER MOTOR REPLACEMENT

white

purple black

new motor

1. Follow the steps of “Preparing for Service” on page 5 of this manual before continuing.

2. Remove the two screws that secure the ﬂicker motor to the ﬁrebox, and carefully remove it

from the silicone sleeve. (Image 5)

3. Using a wire cutting tool, cut off the factory-installed wire connectors.

4. Using a wire stripping tool, strip the wires approximately 15 mm (/”).

5. Using the twist-on wire connectors, connect the white wire from the ﬂicker motor to the white

wire from the ﬁrebox, and the black white from the ﬂicker motor to the purple wire from the

ﬁrebox. (Image 6)

6. Install the ﬂicker motor by carefully inserting the shaft into the rubber sleeve, and secure it

using the screws previously removed. Ensure the ﬂicker rod passes through the rubber o-ring

on the opposite side of the ﬂicker motor.

7. Reassemble the ﬁreplace by installing the side panel, followed by the back panel.

8. Install the ﬁreplace as it was before.

9. Sit back and enjoy!

Required

HEATER ASSEMBLY REPLACEMENT

1. Follow steps 1-7 of “Preparing for Service” on page 5 of this manual before continuing.

2. Remove the two screws on the bottom of the ﬁreplace that secure the heater assembly.

(Image 7)

3. Pull the heater assembly out of the ﬁreplace.

4. Remove the two brackets and set them aside. (Image 8)

5. Disconnect the wires from the heater assembly, making note of their original locations. Snip

the zip ties as needed. For the connections that are made with wire nuts that cannot be

screwed off, cut them off using wire cutters.

TIP! Take a picture of the wires before disconnecting them! You can use this picture later

as a guide.

6. Connect the wires to the new heater assembly, using the picture you took before as a guide.

7. Strip the wires that were cut using wire strippers. Reconnect them in their original location

using the provided wire nuts, ensuring a strong enough connection that individual wires

cannot be pulled out from the wire nut. Use the provided zip ties to secure them out of the

way of other components.

8. Install the two brackets previously removed.

9. Properly orient and place the heater assembly and secure it using the two screws on the

bottom previously removed.

10. Install the ﬁreplace as it was before.

11. Sit back and enjoy!

Required Recommended

FLAME LED REPLACEMENT

1. Follow steps 1-7 of “Preparing for Service” on page 5 of this manual before continuing.

2. Remove the screws that secure that LED strip(s) to the ﬁrebox.

3. Peel off the silicone on the connector(s), and unplug the connection(s).

! Note: The silicone is only necessary during transportation of the product, and does not need to

be replaced

4. Remove the LED strip(s). (Image 9)

5. Properly orient and install the new LED strip(s). Connect the connector(s).

6. Reinstall the back panel.

7. Install the ﬁreplace as it was before.

8. Sit back and enjoy!

Required

EMBER BED LED REPLACEMENT

1. Follow the steps 1-4 of “Preparing for Service” on page 4 of this manual before continuing.

2. Remove the logs, rocks, or glass chunks and set them aside.

3. Remove the two screws that secure the media tray, and remove it. (Image 10)

4. Remove the screw that secure the LED strips to the ﬁrebox, as well as the post. If there is too

much resistance removing the post by hand, a 3/16” wrench can be used. (Image 10)

5. Peel off the silicone on the connector(s), and unplug the connection(s).

! Note: The silicone is only necessary during transportation of the product, and does not need to

be replaced.

6. Plug in the connector(s), and secure the new board using the screw(s) and post(s) previously

removed.

7. Re-install the media tray and put back the logs, rocks, or glass chunks.

8. Re-install the ﬁreplace as it was before.

9. Sit back and enjoy!

Required

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