ELGAR TWO-YEAR WARRANTY
Elgar Electronics Corporation (hereinafter referred to as Elgar) warrants its products to be free from defects
in
material and workmanship. This warranty is effective for two years from the date
of
shipment
of
the
product to the original purchaser. Liability
of
Elgar
under
this warranty shall exist provided that:
the Buyer exposes the product to normal use and service and provides normal maintenance
on
the
product;
Elgar is promptly notified
of
defects by the Buyer and that notification occurs within the warranty period;
the Buyer receives a Return Material Authorization {RMA) numberfrom Elgar's Repair Department prior to
the return
of
the product to Elgar for repair, phone 800-73-ELGAR (800-733-5427), ext. 2295;
the Buyer returns the defective product
in
the original,
or
equivalent, shipping container;
if,
upon examination
of
such product by Elgar it is disclosed that,
in
fact, a defect
in
materials and/or
workmanship does exist, that the defect
in
the product was not caused by improper conditions, misuse,
or
negligence; and,
that Elgar QA seal and nameplates have not been altered
or
removed and the equipment has not been
repaired or modified by anyone other than Elgar authorized personnel.
This warranty is exclusive and
in
lieu
of
all other warranties, expressed
or
implied, including, but not limited
to, implied warranties
of
merchantability and fitness
of
the product to a particular purpose. Elgar, its agents,
or
representatives shall in no circumstance be liable
for
any direct, indirect, special, penal,
or
consequential
loss
or
damage
of
any nature resulting from the malfunction
of
the product. Remedies under this warranty
are expressly limited to repair
or
replacement
of
the product.
CONDITIONS
OF
WARRANTY
To
return a defective product, contact an Elgar representative or the Elgar factory for
an
RMA
number.
Unauthorized returns will not be accepted and will be returned at the shipper's expense.
For Elgar products found to be defective within thirty days
of
receipt by the original purchaser, Elgar will
absorb all ground freight charges for the repair. Products found defective within the warranty period, but
beyond the initial thirty-day period, should be returned prepaid to Elgarfor repair. Elgar will repair the unit
and return it by ground freight pre-paid.
Normal warranty service is performed at Elgar during the weekday hours
of
7:30am
to 4:30 pm Pacific
time. Warranty repair work requested to be accomplished outside
of
normal working hours will be subject to
Elgar non-warranty service rates.
Warranty field service is available
on
an emergency basis. Travel expenses (travel time, perdiem expense,
and related air fare) are the responsibility
of
the Buyer. A Buyer purchase order is required by Elgar prior to
scheduling.
A returned product found, upon inspection by Elgar, to be
in
specification is subject to an inspection fee and
applicable freight charges.
Equipment purchased
in
the United States carries only a United States warranty for which repair must be
accomplished at the Elgar factory.
Committed
to
Quality...Striving for Excellence
