Epson GP-C830 Bedienungsanleitung

User’s Guide

BPS0139-02 EN

Contents

Chapter 1 Getting to Know Your Printer

Features...............................................................................7

Chapter 2 Safety Instructions

SafetyInstructions.......................................................................8

Warnings,Cautions,andNotes........................................................8

Importantsafetyinstructions..........................................................8

ForTurkishusers..................................................................12

ForUkrainianusers................................................................12

ForBrazilianusers.................................................................12

ForArgentinausers................................................................13

Chapter 3 Paper Handling

Acceptable Paper Conditions.............................................................15

Printing on Continuous Paper............................................................15

Printingwiththepushtractor........................................................16

Using the tear-off function...........................................................20

LoadingSpecialPaper...................................................................22

Labels............................................................................22

UsingtheMicroAdjustFunction.........................................................23

Adjusting the tear-off position.......................................................23

Adjusting the top-of-form position. . . . . . . . ............................................24

Chapter 4 Printer Software

About Your Printer Software.............................................................26

UsingthePrinterDriver.................................................................26

Accessing the printer driver fromWindowsapplications..................................27

Accessing the printer driver fromtheStartmenu........................................27

Changing the printer driver settings...................................................28

Printingbarcodes..................................................................28

GP-C830/GP-M830/GP-C831/GP-M831/GP-C832/GP-M832 User’s Guide

Contents 2

PrinterDriverSettingsOverview..........................................................29

Printersettings....................................................................30

Monitoring settings................................................................31

UsingEPSONStatusMonitor3...........................................................32

Setting up EPSON Status Monitor3...................................................32

AccessingEPSONStatusMonitor3...................................................34

Setting the Auto Tear-Off Function.......................................................35

Setting the Buzzer. . . . . . . . . . . . . . . .......................................................35

Setting whether the buzzer sounds when printing is finished. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Setting whether the buzzer sounds when an error occurs..................................36

Using Reduce Scraping Mode............................................................36

AdjustingthePrintPosition..............................................................36

USBReplacementService................................................................37

InstallingUSBReplacementService...................................................37

ReplacingaUSB-connectedprinter...................................................38

BI Parallel Port Driver..................................................................38

EpsonNetConfig.......................................................................39

InstallingEpsonNetConfig..........................................................40

EPSONPrinterSetting..................................................................41

Setting Up Your Printer on aNetwork.....................................................41

Sharingtheprinter.................................................................41

Setting up your printer as a sharedprinter..............................................42

Settingtheclients..................................................................45

CancelingPrinting.....................................................................47

Using the printer button............................................................47

UsingWindows....................................................................47

Uninstalling the PrinterSoftware.........................................................48

Uninstalling the printer driver and utilities.............................................48

Chapter 5 Control Panel

Using the Control Panel.................................................................51

Control panel buttons and lights......................................................51

Chapter 6 Troubleshooting

UsingtheErrorIndicators...............................................................55

ProblemsandSolutions.................................................................57

GP-C830/GP-M830/GP-C831/GP-M831/GP-C832/GP-M832 User’s Guide

Contents 3

Powersupply......................................................................57

Printing..........................................................................57

Paperhandling....................................................................60

Networkproblems.................................................................61

Otherproblems....................................................................61

Correcting USB Problems...............................................................61

Make sure that your computer is a Windows 8, 7, Vista, XP, or 2000 pre-installed model. ......62

Printer does not work correctly with theUSBcable......................................62

ClearingPaperJams....................................................................62

Chapter 7 Where To Get Help

Technical Support Web Site..............................................................64

Contacting Customer Support............................................................64

BeforeContactingEpson............................................................64

Help for Users in Australia..........................................................65

Help for Users in Singapore..........................................................66

Help for Users in Thailand. . .........................................................66

HelpforUsersinIndonesia..........................................................66

HelpforUsersinHongKong........................................................66

HelpforUsersinMalaysia...........................................................67

Help for Users in India. .............................................................67

Help for Users in the Philippines.....................................................67

HelpforUsersinEurope............................................................68

Help for Users in North America.....................................................68

HelpforUsersinLatinAmerica......................................................69

Chapter 8 Consumables

ReplacingtheInkCartridges.............................................................71

GenuineEpsoninkcartridges........................................................71

Checkingtheinkcartridgestatus.....................................................71

Precautions on ink cartridge replacement..............................................73

Replacinganinkcartridge...........................................................75

Chapter 9 Product Information

PrinterParts...........................................................................80

GP-C830/GP-M830/GP-C831/GP-M831/GP-C832/GP-M832 User’s Guide

Contents 4

PrinterSpecifications...................................................................81

Mechanical.......................................................................81

Electronic.........................................................................83

Electrical.........................................................................88

Environmental....................................................................89

Paper............................................................................89

Printablearea......................................................................92

AC Adapter Electrical Specifications. ......................................................93

CommandLists........................................................................94

CharacterTables.......................................................................94

StandardsandApprovals................................................................95

Taiwan...........................................................................96

NorthAmerica....................................................................96

Europe...........................................................................97

CheckingthePrintHeadNozzles.........................................................97

UsingtheNozzleCheckutilityforWindows............................................97

Usingthecontrolpanel.............................................................98

CleaningthePrintHead.................................................................99

UsingtheHeadCleaningutilityforWindows...........................................99

Usingthecontrolpanel............................................................ 100

AligningthePrintHead................................................................ 101

Adjustingthemediafeed........................................................... 101

Adjustingthebi-directionalprinting................................................. 101

PrintingtheStatusSheet................................................................102

General information. ..............................................................102

Networksettings..................................................................103

Printersettings................................................................... 103

Initializing the Network Setting..........................................................103

CleaningthePrinter................................................................... 103

Cleaningtheoutercase.............................................................104

Cleaning the inside of the printer.................................................... 104

Cleaningthepaperfeedrollers...................................................... 106

TransportingthePrinter................................................................107

Operating System Versions

GP-C830/GP-M830/GP-C831/GP-M831/GP-C832/GP-M832 User’s Guide

Contents 5

Index

GP-C830/GP-M830/GP-C831/GP-M831/GP-C832/GP-M832 User’s Guide

Contents 6

Chapter 1

Getting to Know Your Printer

Features

Your EPSON

GP-C830/GP-M830/GP-C831/GP-M831/GP-C832/GP-M832 is an ink jet printer

with a tractor feeder. Your printer provides high-quality printing and superior performance in a

compact design. The printer has the following features:

❏The ability to handle a wide range of paper types, including continuous medicine bags, labels

(continuous base sheet), continuous plain paper, and other paper with sprocket holes.

❏The ability to use individual, large-capacity ink cartridges. Durable design for high-volume

printing.

❏The pigment inks that are used achieve high-quality printing on plain paper and have excellent

waterproof capability.

Your printer comes packaged with the printer driver and other software, including the EPSON Status

Monitor 3 utility for Microsoft Windows 8, 7, Vista, XP, Server 2012, Server 2008 R2, Server 2008, and

Server 2003. The EPSON Status Monitor 3 utility lets you check the status of your printer quickly and

easily.

GP-C830/GP-M830/GP-C831/GP-M831/GP-C832/GP-M832 User’s Guide

Getting to Know Your Printer 7

Chapter 2

Safety Instructions

Warnings, Cautions, and Notes

Warnings

must be followed carefully to avoid bodily injury.

Cautions

must be observed to avoid damage to your equipment.

Notes

contain important information and useful tips on the operation of your printer.

Important safety instructions

Read all of these safety instructions before using the printer. In addition, follow all warnings and

instructions marked on the printer itself.

When setting up the printer

Warning:

Use the specified AC Adapter (EPSON AC Adapter K, Model: M248A) only.

❏Do not place the printer on an unstable surface or near a radiator or heat source.

❏Place the printer on a flat, stable surface. Tilting or placing the printer at an angle may adversely

affect the print quality.

❏Do not place the printer on a soft, unstable surface like a bed or a sofa, or in a small, enclosed area,

as this restricts ventilation.

❏Do not block or cover the slots and openings in the printer’s cabinet, and do not insert objects

through the slots.

❏Leave adequate room around the printer for easy operation and maintenance.

GP-C830/GP-M830/GP-C831/GP-M831/GP-C832/GP-M832 User’s Guide

Safety Instructions 8

❏Place the printer where you can easily connect it to a interface cable, if necessary.

❏Use only the type of power source indicated on the printer’s label. If you are not sure of the power

supply specifications in your area, contact your local power company or consult your dealer.

❏Connect all equipment to properly grounded electrical outlets. Avoid using outlets on the same

circuit as photocopiers or air control systems that regularly switch on and off.

❏Do not use a damaged or frayed power cord.

❏The power cord should be placed to avoid abrasions, cuts, fraying, crimping, kinking, and other

damage.

❏If you use an extension cord with the printer, make sure the total ampere rating of all devices

plugged into the extension cord does not exceed the cord’s ampere rating. Also, make sure the total

ampere of all devices plugged into the electrical outlet does not exceed the electrical outlet’s

ampere rating.

❏Use only the power cord that comes with this product. Use of another cord may result in fire or

electric shock.

❏This product’s power cord is for use with this product only. Use with other equipment may result

in fire or electric shock.

❏Be sure the AC power cord meets the relevant local safety standards.

❏Depending on the area, the interface cable may be included with the product. If so, use that cable.

❏Seiko Epson Corporation shall not be held liable for any damage resulting from electromagnetic

interference that occurs from the use of any interface cables other than those designated as Epson

approved products. For details about approved cables, contact Epson customer support.

❏Avoid using or storing the printer in places subject to rapid changes in temperature and humidity.

Also, keep it away from direct sunlight, strong light, heat sources, or excessive moisture or dust.

❏Avoid places subject to shocks and vibrations.

❏Place the printer near a wall outlet where you can easily unplug the power cord.

❏Keep the entire computer system away from potential sources of electromagnetic interference,

such as loudspeakers or the base units of cordless telephones.

❏Avoid electrical outlets controlled by wall switches or automatic timers. An interruption in power

can erase information in the memory of your printer or computer. Also, avoid outlets on the same

circuit as large motors or other appliances that can cause voltage fluctuations.

❏Use a grounded power outlet; do not use an adapter plug.

GP-C830/GP-M830/GP-C831/GP-M831/GP-C832/GP-M832 User’s Guide

Safety Instructions 9

❏If you plan to use a printer stand, follow these guidelines:

- Use a stand that can support at least twice the weight of the printer.

- Never use a stand that tilts the printer. The printer should always be kept level.

- Position your printer’s power cord and interface cable so they do not interfere with paper

feeding. If possible, secure the cables to a leg of the printer stand.

When maintaining the printer

❏Unplug the printer before cleaning it, and always clean it with a damp cloth only.

❏Do not spill liquid onto the printer.

❏Do not attempt to service the printer yourself except as specifically explained in this manual.

❏Unplug the printer and refer servicing to qualified service personnel under the following

conditions:

i. If the power cord or plug is damaged.

ii. If liquid has entered the printer.

iii. If the printer has been dropped or the cabinet damaged.

iv. If the printer does not operate normally or exhibits a distinct change in performance.

❏Do not use aerosol blowers which contain flammable gas inside or around this product. Doing so

may cause fire.

❏Adjust only those controls that are covered in this manual.

When handling paper

Do not load paper that is curled or has been folded.

When operating the printer

❏Adjust only those controls that are covered in the user documentation. Improper adjustment of

other controls may result in damage requiring extensive repair by a qualified technician.

❏When the printer encounter difficulties, turn off the printer, and then unplug the power cord from

the electrical outlet.

When handling ink cartridges

Observe the following when handling ink cartridges:

❏Keep ink cartridges out of the reach of children and do not drink the ink.

GP-C830/GP-M830/GP-C831/GP-M831/GP-C832/GP-M832 User’s Guide

Safety Instructions 10

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