Evolis PRIMACY 2 Bedienungsanleitung

User Guide_PRM2_20220119_ENG_A0

PRIMACY 2

USER GUIDE

PRIMACY 2

TABLE OF CONTENTS

Warranty 5

Environmental information 5

Recycling of end-of-life products 5

Icons 5

About your new printer 6

1. GETTING STARTED 7

Unpacking 7

Description of the printer and its functions 8

Installation 11

Connecting the Printer Power Supply Cable 11

Installing Evolis Premium Suite 12

Connecting to a network 13

Ribbons 14

Inserting Cards 15

Removing printed cards 16

Adjusting card thickness 17

Managing the reject box/rear output hopper 18

2. MANAGING PRINT SETTINGS 19

Accessing settings 19

Essential settings 20

3. PRINTING AND INTERACTING WITH THE PRINTER 21

Printing a card 21

On Microsoft®Word 21

On Cardpresso 21

On TextEdit 21

Using the control panels 22

LED Control panel 22

LCD screen 24

Pop-ups 26

PRIMACY 2

TABLE OF CONTENTS

4. ADVANCED FEATURES 27

Available options 27

Installing the 200-cards extension feeder 28

 29

Using the UV effect with the overlay panel 30

Overlay settings 31

Double-side printing 31

Activation key 31

Double-side printing with a simplex printer 33

Rewrite (option) 33

Lamination module 34

Description of the lamination module 34

Installation of the lamination module 36

Inserting cards and ribbon 37

 

Removing laminated cards 39

Interacting with the lamination module 39

Encoding options 42

Magnetic stripe encoding 42

Contact smartcard encoding 43

Contactless smartcard encoding 46

Security options 47

Digital Erasing 47

Internal basic locking of printer 47

Security locking 48

Scanning 48

 49

PRIMACY 2

TABLE OF CONTENTS

5. MAINTENANCE 50

Regular printer cleaning 51

Printer cleaning 51

Print head cleaning 54

Advanced cleaning 55

Printer cleaning 55

Print head cleaning 57

 

Lamination module cleaning 59

 

Using the leveler 61

6. HELP 62

Diagnostic help 62

Printing a technical test card 62

Printing a graphical test card 62

Identifying installed software versions 62

Troubleshooting 63

Printing problems 63

Freeing jammed cards 66

Replacing the print head 67

 

Updating the print driver 71

Technical support 72

Evolis partner network 72

Finding information on myplace.evolis.com 72

7. DECLARATIONS OF CONFORMITY 73

General 73

United-Kingdom 74

PRIMACY 2

Users must observe the copyright regulations applicable in their country. This manual must not be photocopied, translated, reproduced or transmitted,

in whole or in part, for any reason and by any electronic or mechanical means whatsoever without the express written consent of Evolis.

All the information contained in this document is subject to change without prior notice.

Evolis cannot be held liable for any errors that may be found in this manual, or for any loss or damage arising accidentally or as a result of dissemination

or use of this manual.

All Evolis printer models, Evolis Premium Suite® and Evolis High Trust® are trademarks of Evolis. All other trademarks belong to their respective holders.

WARRANTY

Refer to the warranty notice for warranty terms and conditions and limitations. It is available on myplace.evolis.com.

ENVIRONMENTAL INFORMATION

Evolis is committed to helping the environment by reducing the energy consumption of its products.



The manufacture of the equipment that you have purchased required the extraction and use of natural resources. It may contain materials that are

hazardous to health and the environment.

To prevent the dispersal of such materials into our environment and reduce the pressure on our natural resources, we recommend that you use

existing collection systems. These systems appropriately re-use or recycle most of the materials in your end-of-life equipment.

For more information on collection, re-use and recycling systems, contact your local or regional waste management body.

For more information, visit our website at myplace.evolis.com or send an email to info@evolis.com.

ICONS

The following icons are used in this manual to highlight important information:

NOTE 

Indicates that failing to take the recommended action is liable to damage the printer

A video showing the procedure is available on myplace.evolis.com

PRIMACY 2

ABOUT YOUR NEW PRINTER

Thank you for choosing an Evolis printer. Using your new printer, you will be able to create a wide variety of high-quality cards and badges which can

be printed in various thicknesses, colors and styles. This printer uses consumables and accessories available from Evolis.

www.evolis.com >Card printers >Printer model >Technical speciﬁcations.

Certiﬁcations and declarations of conformity:

CE, UKCA, ICES, VCCI, BIS, CCC, KC, EAC, ROHS,

FCC (Evolis contact: Evolis, Rising Sun Mills, 188 Valley St., Suite 421, RI 02909 Providence, evolisnortham@evolis.com)

Icons on the printer label:

Evaluation for apparatus only based on altitude not exceeding 2000m, therefore it’s the only operating condition applied for the

equipment. There may be some potential safety hazard if the equipment is used at altitude above 2000m.

Evaluation for apparatus only based on temperate climate condition, therefore it’s the only operating condition applied for the equipment.

There may be some potential safety hazard if the equipment is used in tropical climate region.

Reminder to use existing collection facilities.

Dimensions

• Printer (HxWxD) without locking system and with 100-cards feeder: 246,2x 204.95x 381.2mm

Weight

4.11 kg

Connectivity

USB (1.0, 1.1, 2.0, 3.0), Ethernet, Wi-Fi (option)

Environmental Conditions

• Standard operating temperature: 15°C / 30 °C (59°F / 86°F)

• Min / Max operating temperature and humidity rate: 0° / 40° C (32°F / 104°F) and 20% to 65% non-condensing

• Min/max storage temperature: –5°C / +70°C (23°F / 158°F)

• Storage humidity: 20% to 70% without condensation

• Operating ventilation: free air

Electrical Information

• Power supply unit: 100-240 Volts AC, 50-60 Hz, 1.5A

• Printer: 24 Volts DC, 2.5A

PRIMACY 2

1. GETTING STARTED

UNPACKING

Your printer is supplied with several accessories that we ask you to look at closely.

This list may vary depending on your location.

The printer is shipped in special packaging designed to prevent any damage in transit. If you notice any visible damage, do not hesitate to contact the

shipper and immediately inform your Evolis dealer, who will tell you the procedure to follow.

Evolis takes great care over the quality of its packaging and we ask that you keep this packaging somewhere clean and dry.

The full original packaging (outer box, inner wedges and protective bags) is required in the event that the printer is returned. If the



by the warranty. You will be charged for new packaging for shipping the printer back to you.

Accessories supplied with your printer:

• Power supply unit – FSP type FSP060-RAAK3

• Mains power cable

• USB cable

• Reject box/Rear output hopper

• Starter cleaning kit

• Quick installation guide with QR code to access the driver

• Card designing software Cardpresso

!If any of these components are missing, please contact your Evolis dealer.

Use only the power supply unit supplied with your Evolis printer.

Use only the USB cable supplied with your Evolis printer.

NOTE The Evolis printer must be placed in a dry location, protected from dust and drafts but well-ventilated. Make sure to keep your printer



PRIMACY 2

DESCRIPTION OF THE PRINTER AND ITS FUNCTIONS

                   



A Card input feeder (100 cards)

B Internal output hopper

C LCD Screen (option)

DPower button

E LED Control Panel

NOTE If the printer is equipped with an LCD screen, refer to the corresponding user guide for more information.

PRIMACY 2

Protective cover

F Place for reject box (See "Managing the reject box/rear output hopper",

page 18)

G Location for security locking (option)

H Power cable socket

I Ethernet connector

J USB socket (type A)

K USB socket (type B)

L Cleaning Roller

M Side panel opening mechanism

N Thermal print head with protective cover

OCard thickness adjustment gauge

PRIMACY 2

P Printer serial number label

Q

R Location for double-sided printing activation key (option)

S Side panel opening mechanism

Andere Handbücher für PRIMACY 2

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