Flying Voice Technology IP652 Bedienungsanleitung

User Manual IP652 V2.0

www.flyingvoice.com

User Manual

IP652

V2.0

User Manual IP652 V2.0

www.flyingvoice.com

Revision Record：

Version Date Author Firmware Version Remark

V1.0 2011-3-15 Anne V1.0.7

V1.1 2011-3-23 Anne V1.0.8

V1.2 2011-3-25 Anne V1.1.0

V1.3 2011-3-30 Anne V1.1.1

V1.4 2011-4-7 Anne V1.1.4

V1.5 Anne V1.1.6

V1.7 2011-4-19 Anne V1.1.6

V1.8 2011-5-5 Anne V1.2.0

V1.9 2011-5-20 Anne V1.2.1

V2.0 2011-12-31 Sufan V1.4.3 BLF, Paging and Intercom

User Manual IP652 V2.0

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Table of Contents

USER MANUAL................................................................................................................................................................................................................................................................................................................1

IP652....................................................................................................................................................................................................................................................................................................................................1

V2.0......................................................................................................................................................................................................................................................................................................................................1

REVISION RECORD：....................................................................................................................................................................................................................................................................................................2

TABLE OF CONTENTS...................................................................................................................................................................................................................................................................................................3

1INTRODUCTION.................................................................................................................................................................................................................................................................................................10

1.1 THANKS FOR PURCHASING IP652.......................................................................................................................................................................................................................................................................10

1.2 PACKAGE CONTENTS..........................................................................................................................................................................................................................................................................................10

2INSTALLING........................................................................................................................................................................................................................................................................................................11

2.1 ASSEMBLING THE PHONE AND CONNECTING TO THE NETWORK.........................................................................................................................................................................................................................11

1) PLUG ONE END OF THE COILED PHONE CORD INTO THE LEFT SIDE OF THE PHONE BASE..................................................................................................................................................11

2) PLUG THE OTHER END OF THE HANDSET CORD INTO THE JACK AT THE BOTTOM OF THE HANDSET............................................................................................................................11

3) IF YOU ARE USING AN EXTERNAL POWER SOURCE, PUSH THE POWER CORD INTO THE POWER SUPPLY, AND PLUG THE POWER SUPPLY INTO THE PHONE BASE

UNIT. NOTE: USE ONLY THE POWER SUPPLY THAT CAME WITH THE PHONE......................................................................................................................................................................................11

4) PLUG THE ETHERNET CABLE INTO INTERNET PORT IN THE REAR SIDE OF THE BASE STATION. PLUG THE OTHER END OF THE ETHERNET CABLE INTO YOUR

ALREADY PREPARED NETWORK CONNECTION...............................................................................................................................................................................................................................................11

2.2 MOUNTING THE PHONE TO THE WALL................................................................................................................................................................................................................................................................11

2.3 TURNING ON THE PHONE ....................................................................................................................................................................................................................................................................................11

NOTE: USE ONLY THE ADAPTER THAT CAME WITH THE PHONE. .............................................................................................................................................................................................................11

3GET FAMILIAR WITH IP652............................................................................................................................................................................................................................................................................13

3.1 FRONT PANEL.....................................................................................................................................................................................................................................................................................................13

3.2 REAR PANEL.......................................................................................................................................................................................................................................................................................................16

3.3 LEDS INDICATOR...............................................................................................................................................................................................................................................................................................16

3.4 GET FAMILIAR WITH LCD..................................................................................................................................................................................................................................................................................17

3.4.1 Standby...................................................................................................................................................................................................................................................................................................17

3.4.2 LCD Menu..............................................................................................................................................................................................................................................................................................18

4MENU ....................................................................................................................................................................................................................................................................................................................20

4.1 ITEMS .................................................................................................................................................................................................................................................................................................................20

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4.2 HOW TO CONFIGURATION FROM MENU ..............................................................................................................................................................................................................................................................25

5USING BASIC PHONE FUNCTION..................................................................................................................................................................................................................................................................27

5.1 USING THE HANDSET/SPEAKERPHONE/HEADSET..............................................................................................................................................................................................................................................27

5.1.1 Using the Handset ..................................................................................................................................................................................................................................................................................27

5.1.2 Using the Speakerphone.........................................................................................................................................................................................................................................................................27

5.1.3Using the Headset...................................................................................................................................................................................................................................................................................27

5.2 MAKING TELEPHONE CALL ................................................................................................................................................................................................................................................................................27

5.2.1 Place a Call............................................................................................................................................................................................................................................................................................27

5.2.2 Using Redial Button ...............................................................................................................................................................................................................................................................................28

5.2.3 Dialing from Phonebook ........................................................................................................................................................................................................................................................................28

ADDING A PHONEBOOK.............................................................................................................................................................................................................................................................................................28

USING PHONEBOOK:...................................................................................................................................................................................................................................................................................................28

5.2.4 Dialing from Call History.......................................................................................................................................................................................................................................................................28

5.2.5 Using Speed Dial....................................................................................................................................................................................................................................................................................29

ADDING A SPEED DIAL:..............................................................................................................................................................................................................................................................................................29

MAKING SPEED DIAL: ................................................................................................................................................................................................................................................................................................29

5.2.6 Using Dial Plan......................................................................................................................................................................................................................................................................................29

ADDING ONE DIAL PLAN:..........................................................................................................................................................................................................................................................................................29

USING DIAL PLAN TO MAKE CALL:.......................................................................................................................................................................................................................................................................29

5.2.7 Using Delayed hotline ............................................................................................................................................................................................................................................................................29

ADD THE DELAYED HOTLINE FROM SIP ACCOUNT/ACCOUNT1/2/3/4/5 WEBPAGE, SUPPLEMENTARY SERVICES COLUMN, BELOW IS ONE EXAMPLE:.............................................29

STEP 1.OPEN SIP ACCOUNT/ACCOUNT1/2/3/4/5 WEBPAGE, SUPPLEMENTARY SERVICES COLUMN................................................................................................................................................29

5.2.8 Answering a Telephone Call...................................................................................................................................................................................................................................................................30

YOU CAN RECEIVE THE CALL BY:.........................................................................................................................................................................................................................................................................30

5.3 ADJUSTING CALL VOLUME ................................................................................................................................................................................................................................................................................30

FROM MENU:.................................................................................................................................................................................................................................................................................................................30

USING MULTI-FUNCTIONAL KEY:..........................................................................................................................................................................................................................................................................30

5.4 BLACK LIST........................................................................................................................................................................................................................................................................................................31

ADDING A BLACK LIST:.............................................................................................................................................................................................................................................................................................31

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FROM WEBPAGE:.........................................................................................................................................................................................................................................................................................................31

5.5 MUTING A CALL.................................................................................................................................................................................................................................................................................................31

5.6 PLACING A CALL ON HOLD.................................................................................................................................................................................................................................................................................31

WHEN IP652 IS DURING ONE ACTIVE CALL:.......................................................................................................................................................................................................................................................31

5.7 THREE WAY CONFERENCE CALLS......................................................................................................................................................................................................................................................................32

5.8 ATTENDED TRANSFER ........................................................................................................................................................................................................................................................................................32

5.9 UNATTENDED TRANSFER ...................................................................................................................................................................................................................................................................................32

5.10 FORWARDING CALLS ....................................................................................................................................................................................................................................................................................33

FROM MENU:

...........................................................................................................................................................................................................................................................................................................33

5.11 CALL WAITING .............................................................................................................................................................................................................................................................................................33

DURING AN ACTIVE CALL:

ENABLE CALL WAITING:

5.12 ENDING A CALL ............................................................................................................................................................................................................................................................................................34

5.13 VIEWING AND RETURNING MISSED CALLS ...................................................................................................................................................................................................................................................34

TO RETURN A MISSED CALL:...................................................................................................................................................................................................................................................................................34

TO VIEW A LIST OF ALL MISSED CALLS:.............................................................................................................................................................................................................................................................35

5.14 TEXT MESSAGE.............................................................................................................................................................................................................................................................................................35

5.14.1 Sending Message....................................................................................................................................................................................................................................................................................35

5.14.2 Reading Message....................................................................................................................................................................................................................................................................................36

5.15 DND (DO NOT DISTURB).............................................................................................................................................................................................................................................................................36

6USING ADVANCED PHONE FUNCTIONS.....................................................................................................................................................................................................................................................37

6.1 SPEED DIALS......................................................................................................................................................................................................................................................................................................37

CREATING SPEED DIALS:..........................................................................................................................................................................................................................................................................................37

USING SPEED DIALS:...................................................................................................................................................................................................................................................................................................37

6.2 BLF (BUSY LAMP FIELD)...................................................................................................................................................................................................................................................................................37

CONFIGURE THE PICKUP CODE IN BLF:..............................................................................................................................................................................................................................................................38

TO PICK UP A RINGING CALL:.................................................................................................................................................................................................................................................................................38

6.3 SHORTCUT KEY..................................................................................................................................................................................................................................................................................................38

CREATING SHORTCUT KEY:....................................................................................................................................................................................................................................................................................38

USING SHORTCUT KEY:.............................................................................................................................................................................................................................................................................................39

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6.4 PICKUP ...............................................................................................................................................................................................................................................................................................................39

ADDING PICKUP:..........................................................................................................................................................................................................................................................................................................39

USING PICKUP:..............................................................................................................................................................................................................................................................................................................39

6.5 CALL PARK ........................................................................................................................................................................................................................................................................................................40

ADDING CALL PARK:..................................................................................................................................................................................................................................................................................................40

USING CALL PARK:......................................................................................................................................................................................................................................................................................................41

6.6 MSG ..................................................................................................................................................................................................................................................................................................................41

6.6.1 Enable and configuration MSG..............................................................................................................................................................................................................................................................41

6.6.2 Using MSG .............................................................................................................................................................................................................................................................................................42

6.7 CHANGING THE LCD SCREEN CONTRAST ..........................................................................................................................................................................................................................................................42

6.8 CHANGING LANGUAGE.......................................................................................................................................................................................................................................................................................42

6.9 CHANGING YOUR RING TONE ............................................................................................................................................................................................................................................................................43

TO CHANGE A RING TONE:

6.10 SETTING YOUR PHONE’S DATE AND TIME ....................................................................................................................................................................................................................................................43

6.11 REBOOTING YOUR PHONE ............................................................................................................................................................................................................................................................................43

TO REBOOT YOUR PHONE:

6.12 FACTORY DEFAULT.......................................................................................................................................................................................................................................................................................44

IN MENU:.........................................................................................................................................................................................................................................................................................................................44

USING WEBSITE: ..........................................................................................................................................................................................................................................................................................................44

7EXP40.....................................................................................................................................................................................................................................................................................................................45

7.1 CORRECT CONNECTIONS ....................................................................................................................................................................................................................................................................................45

CONNECT THE EXP40 TO THE IP652; PLEASE DO LIKE THE FOLLOWING PICTURE:...........................................................................................................................................................................45

TO FIX THE EXP40 AND THE IP652 OR FIX TWO EXP 40; PLEASE DO LIKE THE FOLLOWING LEFT PICTURE, THE RIGHT PICTURE IS WRONG:...........................................................45

7.2 USING EXP40 ....................................................................................................................................................................................................................................................................................................46

8CONFIGURATION..............................................................................................................................................................................................................................................................................................47

8.1 WEB-BASED CONFIGURATION ............................................................................................................................................................................................................................................................................47

8.2 LOGIN.................................................................................................................................................................................................................................................................................................................47

8.3 WEBPAGE...........................................................................................................................................................................................................................................................................................................48

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8.4 STATUS...............................................................................................................................................................................................................................................................................................................50

8.4.1 Basic.......................................................................................................................................................................................................................................................................................................50

8.4.2 DHCP.....................................................................................................................................................................................................................................................................................................51

8.4.3 Syslog......................................................................................................................................................................................................................................................................................................51

8.5 SIP ACCOUNT.....................................................................................................................................................................................................................................................................................................52

8.5.1 SIP Settings.............................................................................................................................................................................................................................................................................................52

8.5.1.1 SIP Parameters.................................................................................................................................................................................................................................................................................................................. 52

8.5.1.2 NAT Traversal ..................................................................................................................................................................................................................................................................................................................52

8.5.2 Line 1......................................................................................................................................................................................................................................................................................................53

8.5.2.1 Basic.................................................................................................................................................................................................................................................................................................................................. 53

8.5.2.2 Audio Configuration .........................................................................................................................................................................................................................................................................................................54

8.5.2.3 Supplementary Services Subscription...............................................................................................................................................................................................................................................................................54

8.5.2.4 Advanced ..........................................................................................................................................................................................................................................................................................................................55

8.5.3 Line 2/3/4/5.............................................................................................................................................................................................................................................................................................56

8.6 NETWORK...........................................................................................................................................................................................................................................................................................................56

8.6.1 Basic.......................................................................................................................................................................................................................................................................................................56

8.6.1.1 Internet Port (WAN) .........................................................................................................................................................................................................................................................................................................56

STATIC:............................................................................................................................................................................................................................................................................................................................56

DHCP:...............................................................................................................................................................................................................................................................................................................................57

PPPOE: .............................................................................................................................................................................................................................................................................................................................57

8.6.1.2 PC Port (LAN) ..................................................................................................................................................................................................................................................................................................................58

8.6.1.3 Network Address Server Settings (DHCP) .......................................................................................................................................................................................................................................................................58

8.6.2 MAC Address Clone ...............................................................................................................................................................................................................................................................................59

8.6.3 VPN ........................................................................................................................................................................................................................................................................................................59

8.6.4 DMZ........................................................................................................................................................................................................................................................................................................60

8.6.5 QoS.........................................................................................................................................................................................................................................................................................................61

8.7 PHONE................................................................................................................................................................................................................................................................................................................61

8.7.1 Preference ..............................................................................................................................................................................................................................................................................................61

8.7.1.1 Preference..........................................................................................................................................................................................................................................................................................................................61

8.7.1.2 Regional............................................................................................................................................................................................................................................................................................................................ 62

8.7.1.3 Call Forward .....................................................................................................................................................................................................................................................................................................................62

8.7.1.4 Miscellaneous....................................................................................................................................................................................................................................................................................................................63

8.7.2 Multi-Functional Key .............................................................................................................................................................................................................................................................................64

BELOW IS AN EXAMPLE:...........................................................................................................................................................................................................................................................................................64

8.7.3 Dial Plan ................................................................................................................................................................................................................................................................................................67

8.7.3.1 Parameters and Settings ....................................................................................................................................................................................................................................................................................................67

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8.7.3.2 Dial Plan Syntactic............................................................................................................................................................................................................................................................................................................ 69

8.7.3.3 Example ............................................................................................................................................................................................................................................................................................................................70

8.7.4 Phone Book.............................................................................................................................................................................................................................................................................................71

8.7.4.1 Black List..........................................................................................................................................................................................................................................................................................................................73

8.7.5 Call Log..................................................................................................................................................................................................................................................................................................74

8.7.5.1 Redial List......................................................................................................................................................................................................................................................................................................................... 75

8.7.5.2 Answered Calls .................................................................................................................................................................................................................................................................................................................75

8.7.5.3 Missed Call .......................................................................................................................................................................................................................................................................................................................76

8.8 ADMINISTRATION...............................................................................................................................................................................................................................................................................................76

8.8.1 Management...........................................................................................................................................................................................................................................................................................76

8.8.1.1 Time/Date..........................................................................................................................................................................................................................................................................................................................76

8.8.1.2 Password Reset ................................................................................................................................................................................................................................................................................................................. 78

8.8.1.3 Web Access.......................................................................................................................................................................................................................................................................................................................79

8.8.1.4 System Log Setting...........................................................................................................................................................................................................................................................................................................79

8.8.1.5 Factory Defaults................................................................................................................................................................................................................................................................................................................80

8.8.2 Firmware Upgrade.................................................................................................................................................................................................................................................................................80

8.8.3 Security...................................................................................................................................................................................................................................................................................................81

8.8.4 Provision ................................................................................................................................................................................................................................................................................................82

8.8.5 SNMP......................................................................................................................................................................................................................................................................................................84

8.8.6 TR069 .....................................................................................................................................................................................................................................................................................................84

9TROUBLE SHOOTING.......................................................................................................................................................................................................................................................................................86

9.1 NO OPERATION AFTER POWER ON.....................................................................................................................................................................................................................................................................86

SOLUTION: .....................................................................................................................................................................................................................................................................................................................86

9.2 NO DIAL TONE ...................................................................................................................................................................................................................................................................................................86

9.3 CAN NOT MAKE A CALL.....................................................................................................................................................................................................................................................................................86

9.4 CAN NOT RECEIVE ANY PHONE CALL................................................................................................................................................................................................................................................................86

9.5 NO VOICE DURING AN ACTIVE CALL..................................................................................................................................................................................................................................................................86

9.6 CAN NOT CONNECT TO THE CONFIGURATION WEBSITE ......................................................................................................................................................................................................................................87

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9.7 FORGET THE PASSWORD.....................................................................................................................................................................................................................................................................................87